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1.3 Management Functions
1.3 Management Functions
Model Institute of
Engineering & Technology
Course Outcomes
Assessment Tools
• Q&A
• Discussion
• Evaluation
Lesson Outcomes
◻ Luther Gulick coined the word POSDCORB, which generally represents the initials of these
seven functions i.e.
P stands for Planning
O for Organizing
S for Staffing
D for Directing
Co for Co-ordination
R for reporting
B for Budgeting
But, Planning, Organizing, Staffing, Directing, and Controlling are widely recognized functions
of management.
Planning
◻ According to KOONTZ, “Planning is deciding in advance - what to do, when to do & how to do.
It bridges the gap from where we are & where we want to be”.
◻ It the purpose of ascertaining in advance what is supposed to be done and who has to do it
◻ Planning is future-oriented and determines an organization’s direction.
◻ It is a rational and systematic way of making decisions today that will affect the future of the
company.
◻ It is a kind of organized foresight as well as corrective hindsight.
◻ It involves predicting of the future as well as attempting to control the events.
◻ It involves the ability to foresee the effects of current actions in the long run in the future.
The process of planning involves the following steps
◻ It is the administrative operation of specifying grouping tasks, duties, authorising power and
designating resources needed to carry out a particular system.
◻ Once a definite plan has been set for the completion of an organisational intent, the organising
party reviews the actions and resources expected to execute the program.
◻ It ascertains what actions and resources are needed.
◻ It determines who will do a distinct job, where and when it will be done.
◻ Identifying the tasks that must be performed and grouping them whenever necessary
◻ Assigning these tasks to the personnel while defining their authority and responsibility.
◻ Delegating this authority to these employees
◻ Establishing a relationship between authority and responsibility
◻ Coordinating these activities
Staffing
• Manpower Planning (estimating man power in terms of searching, choose the person and giving
the right place).
• Recruitment, Selection & Placement.
• Training & Development.
• Remuneration.
• Performance Appraisal.
• Promotions & Transfer
Directing
◻ It involves directing, leading and encouraging the employees to complete the tasks allocated to
them.
◻ This entails building an environment that inspires employees to do their best.
◻ Motivation and leadership are 2 chief elements of direction.
◻ Directing also includes communicating efficiently as well as managing employees at the
workplace.
◻ Motivating workers means simply building an atmosphere that urges them to want to work.
◻ Leadership is inspiring others to do what the manager wants them to do.
Direction has following elements
◻ Supervision- implies overseeing the work of subordinates by their superiors. It is the act of
watching & directing work & workers.
◻ Motivation- means inspiring, stimulating or encouraging the sub-ordinates with zeal to work.
Positive, negative, monetary, non-monetary incentives may be used for this purpose.
◻ Leadership- may be defined as a process by which manager guides and influences the work of
subordinates in desired direction.
◻ Communication- is the process of passing information, experience, opinion etc from one
person to another. It is a bridge of understanding.
Controlling
◻ The function of control consists of those activities that are undertaken to ensure that the events
do not deviate from the pre-arranged plans.
◻ Controlling is the management operation of controlling organisational achievement towards the
performance, comparing this with organised rules and taking remedial action where any
divergence is observed.
According to Koontz & O’Donnell,
“Controlling is the measurement & correction of performance activities of subordinates in order to
make sure that the enterprise objectives and plans desired to obtain them as being accomplished”.
The controlling function involves: