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Full Download Managing Operations Across The Supply Chain 3rd Edition Swink Test Bank
Full Download Managing Operations Across The Supply Chain 3rd Edition Swink Test Bank
Full Download Managing Operations Across The Supply Chain 3rd Edition Swink Test Bank
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edition-swink-test-bank/
Corporate strategic planning is very broad and relates to what businesses the company should be involved in.
AACSB: Reflective thinking
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-01 Describe how operations strategy fits within a firm s overall strategic planning process.
Topic: Levels of Strategic Planning
Functional planning includes decisions regarding appropriate metrics for the specific functions in a business unit.
AACSB: Reflective thinking
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-01 Describe how operations strategy fits within a firm s overall strategic planning process.
Topic: Levels of Strategic Planning
3. A well-designed value proposition possesses four characteristics. Which of the following is NOT one of those characteristics?
Providing value does not require the highest quality in each dimension of quality.
AACSB: Reflective thinking
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-02 Describe the need for fit between the critical customers, value propositions, and operations capabilities-the essential elements that define an operations strategy.
Topic: Developing Operations Strategy: Creating Value through Strategic Choices
A. A product characteristic that causes customers to choose the product over that of a competitor.
B. A product characteristic that permits the product to compete in a market.
C. A product that has the highest profit margin.
D. A product that generates the highest dollar sales volume.
Order winners are traits that cause customers to actually choose a specific product.
AACSB: Reflective thinking
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-03 Describe customer-desired outcomes in terms of order winners, order qualifiers, and order losers.
Topic: Developing Operations Strategy: Creating Value through Strategic Choices
A. These are product traits that must meet a certain level in order for the product to even be considered by customers.
B. The firm must perform acceptably on these traits, usually at least as well as competitors' offerings.
C. Customers may not be aware of any level of performance in excess of those minimum levels that they have established.
D. All of the items are true.
2-1
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6. Xanadu makes HD televisions. It claims that its HD televisions have the clearest picture clarity in the industry. Xanadu is emphasizing
which dimension of quality?
A. Reliability
B. Performance
C. Features
D. Conformance
7. Scantron Inc. claims that its competitors have to recall 10 percent of their products to fix defects, while it only has to recall 5
percent. Scantron is emphasizing which dimension of quality?
A. Durability
B. Reliability
C. Performance
D. Conformance
A. Flexibility
B. Quality
C. Cost
D. All of these
9. Xanadu Inc. claims that its manufacturing processes result in fewer greenhouse gases than those of its primary competitors. This
suggests that Xanadu has a focus on:
A. Risk management.
B. Sustainability.
C. Flexibility.
D. Profitability.
Maintaining operations that are profitable and nondamaging to the environment is sustainability.
AACSB: Ethics
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 02-04 Explain what product-related and process-related operational competitive priorities are, and how they are related to competitive advantage.
Topic: Developing Operations Strategy: Creating Value through Strategic Choices
10. Which of the following is NOT considered a key characteristic of a core capability:
2-2
Copyright © 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
11.
"When operational capabilities are consistent with and supportive of the value proposition and the outcomes desired by critical customers" - this
statement best describes the concept of:
A. Execution.
B. Flexibility.
C. Strategic planning.
D. Fit.
12. A vice president of operations wants to evaluate the impact of reducing manufacturing expenses on the firm's return on assets.
A measurement approach that he might consider for this is the:
The strategic profit model provides a framework to analyze the impact of operations decisions on ROA.
AACSB: Reflective thinking
Blooms: Understand
Difficulty: 1 Easy
Learning Objective: 02-05 Explain how strategic performance can be assessed both operationally and financially by using the strategic profit model, the balanced scorecard, and the supply chain operational reference model.
Topic: Deploying Operations Strategy: Creating Value through Execution
13. You are an upper-level manager in a firm. You believe that corporate objectives are not effectively disseminated throughout the organization
and that line-level managers do not take them into account in their decision making. Which of the following would best help you to try to
correct this problem?
The balanced scorecard is an approach to help align corporate objectives with operational decisions.
AACSB: Reflective thinking
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-05 Explain how strategic performance can be assessed both operationally and financially by using the strategic profit model, the balanced scorecard, and the supply chain operational reference model.
Topic: Deploying Operations Strategy: Creating Value through Execution
14. Which of the following is a measure common to both the strategic profit model and the SCOR model?
A. Responsiveness
B. Return on assets
C. Delivery performance
D. Lead time
Of the listed measures, the only one common to both is return on assets.
AACSB: Reflective thinking
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 02-05 Explain how strategic performance can be assessed both operationally and financially by using the strategic profit model, the balanced scorecard, and the supply chain operational reference model.
Topic: Deploying Operations Strategy: Creating Value through Execution
2-3
Copyright © 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
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INDEX.
BOOK I.
HISTORY OF POLITICAL PARTIES.
Declaration of Independence, 4
Democratic Party, 17
Democratic nomination, 1856, 17
Despatches, Cipher, 234
Disunion Conventions, 53
Disbandment of provisional army, 15
Douglas’ amendment, 80
Garfield, 253
———— —assassinated, 260
Ghent, treaty of, 20
Governors, loyal, address to President, 144
Grangers, 218
Grant, 191
Greenback Party, 194
Kansas admitted, 56
Kansas-Nebraska Bill, 55
Kansas struggle, 71
Know-Nothing Party, 55
Land distribution, 45
League, White, 223
Lecompton constitution, 79
Legal Tender Decision, 194
Liberal Republicans, 199
Lincoln, 1st administration of, 120
———— 2d „ „, 177
Lincoln and Douglas debate, 73
Log-Rolling, first exhibition of, 8
Louisiana, purchase of, 15
———— fears of the people for the result, 15
———— price paid, 16
Louisiana’s Representatives admitted, 168
Pairing off, 37
Particularists, 5
Peace Convention, 106
Peace Parties, 19
Pensions, naval, 40
Pierce, Franklin, election of, 54
Politics, current, 298
Polk, James K., nomination of, 45
Pre-emption system, 37
Prohibitory Party, 196
Protective tariff, 21
Protective Tariff discussions, 28
Proclamation, Lincoln, 169
———— Emancipation, Sept. 22, 1862, 141
———— ———— January 1, 1863, 143
Readjusters, 263
Rebellion, Congress on the eve of, 113
Recall of American Minister and declaration of war of 1812, 18
Reconstruction, 169
———— act 39th Congress, 171
———— act supplemental 40th Congress, 172
———— measures, text of, 171
Reform in Civil Service, 200
Republican Association of Washington, 70
———— Convention, Chicago, 86
———— and Federal Parties, 8
———— Party, 69
———— Liberal, 199
Returning Boards, 217
Tariff, 44
Taxes, Confederate, 153
Taxes, Internal, 151
Taylor, Zach., nomination of, 50
Topeka Constitution, 79
Tory Party, 3
Treasury, deficit, 45
Twenty-first rule, 53
Tyler, John, succession of, 39
Vacancies happening during the recess may be filled temporarily by the President, 2
2 16
in representation in Congress, how filled, 1 2 13
Veto of the President, effect of, and proceedings on, 1 7 14
Vice-President of the U. S. to be President of the Senate, 1 3 14
how elected, 2 1 16
amendment, .. .. 19
shall, in certain cases, discharge the duties of President, 2 1 16
may be removed by impeachment, 2 4 17
Vote of one house requiring the concurrence of the other, 1 7 14
right of citizens to, not to be abridged on account of race or color, (15th
amendment), .. 1 20
Interest Laws of all the States and Territories of the United States, 5004