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PRINCE2 2017 Course Notes
PRINCE2 2017 Course Notes
Business Case
PRINCE2 requires that two products are produced and maintained for the business case theme:
● Business case Provides the costs, benefits, expected dis-benefits, risks and timescales against
which viability is justified and continuing viability is tested. It is acceptable to use an alternative
document such as a corporate business plan to replace the business case for part of the project
lifecycle.
● Benefits management approach Defines the management actions that will be put in place to
ensure that the project’s outcomes are achieved and confirm that the project’s benefits are realized.
Organization
PRINCE2 requires that two products are produced and maintained for the organization theme:
● PID In the context of the organization theme, this provides the single source of reference for how
the project is to be managed. The PID sets out the project management team structure and roles.
● Communication management approach This describes the means and frequency of
communication to stakeholders both internal and external to the project.
Both these products should be created during the initiating a project process.
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Quality
Plans
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PRINCE2 requires that four products are produced and maintained:
● Project product description A description of the overall project’s output, including the customer’s
quality expectations, together with the acceptance criteria and acceptance methods for the project.
As such it applies to a project plan only.
● Product description A description of each product’s purpose, composition, derivation and quality
criteria.
● Product breakdown structure A hierarchy of all the products to be produced during a plan.
● Plan Provides a statement of how and when objectives are to be achieved, by showing the major
products, activities and resources required for the scope of the plan. In PRINCE2, there are three
levels of plan: project, stage and team. In addition, PRINCE2 has exception plans, which are created
at the same level as the plan they are replacing.
PRINCE2 recommends, but does not require, that an additional product is created and maintained:
the product flow diagram. This is a diagram showing the sequence of production and
interdependencies of the products listed in a product breakdown structure.
Risk
Both of these products should be created during the initiating a project process. The risk
management approach should be reviewed and possibly updated at the end of each management
stage. The risk management approach will define how and when the risk register is reviewed and
updated.
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Change
PRINCE2 requires that the following products are produced and maintained:
● Issue register Captures and maintains information on all the issues that are being formally
managed.
● Change control approach Identifies how, and by whom, the project’s products will be controlled
and protected.
If the issue register does not contain sufficient detail (e.g. for the options appraisal, recommendation
and decision), then a separate issue report can be used but this is an optional management product.
Progress
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Processes Themes Principles
Aspects of project management that must be addressed
These describe a step-wise progression throughout the Guiding obligations and good practices which determine whether
continually and in parallel throughout the project.
project lifecycle. The purpose of these themes is to: a project is genuinely being managed using PRINCE2
The purpose of these themes is to:
Controlling a Stage (CS) Plans: WHERE? HOW? BY WHOM? HOW MUCH? Manage by stages
Assign work to be done, monitor such work, deal with WHEN? A PRINCE2 project is planned, monitored and controlled on
issues, report progress to the PB and take corrective Facilitate communication and control by defining the a stage-by-stage basis
actions to ensure that the management stage remains means of delivering the products
within tolerance
Managing a Stage boundary (SB) Change: WHAT’s THE IMPACT? Focus on products
Enable the PM to provide PB with sufficient information to Identify, assess and control any potential and approved A PRINCE2 project focuses on the definition and delivery of
be able to review the success of the current stage, approve changes to the project baselines products, in particular their quality requirements
the next stage plan, review the updated project plan and
confirm continued business justification and acceptability
of the risks
Closing a Project (CP) Progress: WHERE ARE WE NOW? WHERE ARE WE Tailor to suit the project’s environment
Provide a fixed point at which acceptance for the project GOING? SHOULD WE CARRY ON? A PRINCE2 project is tailored to suit the project
product is confirmed, and to recognize that objectives set Establish mechanisms to monitor and compare actual environment, size, complexity, importance, team
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out in the original PID (or approved changes to the achievements against those planned, provide a forecast for capability and risk
objectives) have been achieved or that the project has the project objectives and the project’s continued
nothing more to contribute Viability, and control any unacceptable deviations
Project Mandate
An external product generated by the
authority commissioning the project
that forms the trigger for Starting up a
project Management Products
Baseline Management products products Project Product description Records are dynamic Reports are management products providing a
are those that define aspects of the project A special type of Product management products snapshot of the status of certain aspects of the
and, once approved, are subject to change Description used to gain that maintain information project.
control. agreement from the user regarding project progress.
on the project`s scope and Checkpoint Report
requirements, to define the Configuration Item A progress report of the information gathered
Benefits Management Approach customer`s quality expectations, Record at a checkpoint, which is given by a team to the
A plan that defines the benefits management and to define the acceptance A record that describes Project Manager and which provides reporting
actions and benefits reviews that will be put criteria for the project. the status, version and data as defined in the Work Package.
in place to ensure that the project’s outcomes Quality Management variant of a configuration End Project Report
are achieved and to confirm that the project’s Approach item, and any details of A report given by the Project Manager to the
benefits are realized. An approach defining the quality important relationships Project Board, that confirms the handover of
Business Case techniques and standards to between them. all products and provides an updated Business
The justification for an organizational activity be applied, and the various Daily Log Case and an assessment of how well the project
(project), which typically contains timescales, responsibilities for achieving the Used to record problems/ has done against the original Project Initiation
costs, benefits and risks, and against which required quality levels, during a concerns that can be Documentation.
continuing viability is tested. project. handled by the Project End Stage Report
Communication Management Approach Risk Management Approach Manager informally. A report given by the Project Manager to the
A description of the means and frequency of An approach describing the goals Issue Register Project Board at the end of each management
communication between the project and the of applying risk management, A register used to capture stage of the project. This provides information
project`s stakeholders. as well as the procedure that and maintain information about the project’s performance during the
Change Control Approach will be adopted, roles and on all issues that are management stage and the project status
A description of how and by whom the project`s responsibilities, risk tolerances, being managed formally. at the management stage end.
products will be controlled and protected. the timing of risk management Lessons Log Exception Report
interventions, the tools and An informal repository A description of the exception situation, its
Plan (covers Projects, Stage, Team and
techniques that will be used, and for lessons that apply impact, options, recommendation and impact of
Exception plans) the reporting requirements. the recommendation.
A detailed proposal for doing or achieving to this project or future
something which specifies the what, when, how
Work Package projects. Highlight Report
The set of information relevant Quality Register A time-driven report from the Project Manager to
and by whom it will be achieved.
to the creation of one or more A register containing the Project Board on stage progress.
Product description products.
A description of a product´s purpose, summary details of all Issue Report
composition, derivation and quality criteria. planned and completed A report containing the description, impact
quality activities. assessment and recommendations for a request
Project brief for change, off-specification or a problem/
A statement that describes the purpose, cost, Risk Register
A record of identified concern.
time and performance requirements, and
constraints for a project. risks relating to an Lessons Report
initiative, including their A report that documents any lessons that can be
Project Initiation documentation status and history. usefully applied to other projects.
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A logical set of documents that brings together
the key information needed to start the Product Status Account
project on a sound basis and that conveys the A report on the status of products.
information to all concerned with the project.
Executive
The single individual with overall responsibility for ensuring
that a project meets its objectives and delivers the projected
benefits. The Executive is the chair of the Project Board.
Project Board
Senior User
The Project Board role accountable for ensuring that user needs
are specified correctly and that the solution meets those needs.
Customer Supplier
Senior Supplier
The Project Board role that provides knowledge and experience
Senior Senior of the main discipline(s) involved in the production of the
Executive
User(s) Supplier(s) project`s deliverable(s).
Project Assurance
The Project Board`s responsibilities to assure itself that the
project is being conducted correctly.
Change Authority
A person or group to which the Project Board may delegate
Project organization
Project Change responsibility for the consideration of request for change and
Assurance Authority
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Project management team structure (Copyright© AXELOS Limited 2009. All righta reserved.
Material is reproduced under licence from AXELOS.)
Project mandate Corporate Management, Programme Management or Customer
Pre-Project Initiation Delivery Final
Corp/Prog.
Stage Stages delivery stage
Notification Notification Notification Directing a Project (DP) Notification
Starting up Notification
a project (SU)
Authorize Authorize In
Authorize A Authorization Give Ad-Hoc Authorize A Authorization Give Ad-Hoc Premature Authorize
Stage or Premature Stage or Project Project
Appoint Exec & Initiation The Project Parallel Exception Plan Direction stage or Exception Plan Direction End Closure
Project Manager project
end
Directing
Highlight Report or Next Stage plan or Exception Plan Highlight Report or
PID & Benefits Next Stage plan or Exception Plan Exception Report Updated PID & Ben.man.appr. Exception Report
Management Approach Updated PID & Ben.man.appr. Escalated Issues & Risks Escalated Issues & Risks
Capture Previous Initiating a project (IP) Managing a stage Controlling a stage Managing a stage Controlling a stage Closing a project
Lessons boundary (MSB) (CS) boundary (MSB) (CS) (CP)
Agree tailoring
requirements Report Report
Highlights Highlights Prepare
Prepare Risk Plan the next Plan the next planned
Design & appoint Stage Stage
PMT Man. appr. Escalate Escalate closure
issues & risks issues & risks
Prepare Or, Produce Or, Produce
Quality an exception an exception Or, Prepare
Prepare outline Man.appr. plan Take Cor- plan Take Cor- premature
Business Case rective action rective action closure
(& Project Prepare Update the Update the
Product Change Project Plan Project Plan
description) Control appr. Review Stage Review Stage Hand over
Prepare Update the Status Status products
Communica- Update the
Select Project Business Case Business Case
approach, tion Man.Appr. Capture & Capture &
Assemble Project examine examine Evaluate the
Manageing
Set-up Project Report Stage issues & risks Report Stage issues & risks project
Brief Controls End End
Create project Receive Receive Recommend
Plan Initiation plan completed completed project
Stage MSB: Highlight Report
End Stage report work package Date work package closure
Refine Next Stage Plan Reporting Period
Business Case (Exception plan) Status Summary
(& Benefits Review work Products & work packages Review work
Project Brief Updated: - This reporting period
Man. appoach) - Business Case package status package status
Initiation Stage Plan - Next reporting period
- Project Plan Project & Stage tolerances
- Benefits Man. approach Requests for Change
Assemble PID Authorize Key issues & risks Authorize
PRINCE2® 2017 Work P. Lessons Work P.
Delivering
Project Brief Timescale & Costs Role descriptions Package Package Package Package Package Package
Project Definition Investment appraisal Quality man. Approach
Outline Business Case Major Risks Change control Approach
Proj. Product. Description Plan (Stage, Project, Team) Risk man. approach CS:
Project Approach Plan description Communication man. Work Package CP: CP
PMT Structure Plan prerequisites approach Highlight report Additional work estimates Update
Role descriptions External dependencies Project Plan Product Status account Checkpoint Report Project Plan
References Planning assumptions Project Controls Issue report Date and period Acceptance Records Configuration item records
Delivery approach(es) Tailoring of PRINCE2 Exception report Follow-ups (See Project Product Benefits review Approach
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Initiation Stage Plan Lessons incorporated Benefits Management appr. This reporting period Description) Close Registers:
Monitoring & control Configuration Item Records Next reporting period Issue Register,
Budgets MP: End Project Report
Daily Log Issue Register Team Plan Work Package tolerance Quality Register,
Tolerances Quality Register status Follow-on actions rec’s Risk Register,
Product descriptions Checkpoint reports Lessons report
Lessons Log Risk Register Approval records Issues & risks Daily Log
Risk Responses:
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Theme Quality
Quality Audit Trail:
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Theme Change
Issue and Change Control Procedure:
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Theme Plan
How PRINCE2´s plans relate to each other:
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PRINCE2’s recommended approach to defining and analysing the products:
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