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Digital Supply Chain Chalanges and Future Directions
Digital Supply Chain Chalanges and Future Directions
Digital supply chain can be defined as the development of information systems and the
adoption of innovative technologies strengthening the integration and the agility of the
supply chain and thus improving customer service and sustainable performance of the
organization.
Innovate technology
The DSC will integrate innovative technologies (e.g. augmented reality, Big Data, Block
chain), focus on customers/consumers, reduce intra and inter organizational costs and
create more value for organizations. Therefore, it would be important to address the
issues concerning DSC implementation, optimization and development, and new-related
managerial approaches to better satisfy customers
Conclusion
The digitalization of the supply chain is a strategic topic for the academic and
professional community of logistics and supply chain management. Several
technological, organizational and strategic challenges remain to overcome to foster the
success of the DSC implementation. It is essential to develop the emergent research
undertaken on the adoption of technologies and their impact on the supply chain. It is also
important to explore new directions of DSC the configurations of the DSC, the role of the
customer consumer and supplier integration, the contribution of new skills and project
management approaches and the construction of an integrated measuring instrument of
DSC performance. To provide a comprehensive understanding of the issues related to
DSC, future research should mobilize various theoretical frameworks (technology
acceptance models and theory, innovation adoption theory, organizational project
management theory, dynamic capability theory and stakeholders theory . . .) and combine
different method (qualitative and quantitative) and epistemological lenses (Positivism,
constructivism and pragmatism). Researchers should focus more on the issues related to
the digitalization of SME’s supply chain and public supply chains such as public
hospitals supply chain which are under-studied. We have built a common theoretical
foundation of the digital supply chain for future empirical research and initiatives on the
topic. The future research effort should be directed towards supporting managers’
initiatives by proposing conceptual models and theoretical frameworks, case studies and
original practices and projects for DSC.