Facility Management

Associate Course
(AUC FMA)
Session # 0
Road Map to Sustainable FM Academy
Agenda
• Introduction
• AUC Facility Management Academy
• Who are we?
• FM Training Market in Egypt
• Facility Management Associate Course
Let’s get to know each other!

Go to Mentimeter.com
And use the code 8724 2292

distribute white paper

https://www.menti.com/j63fqbnzkd
name, Company, years of experience, why you are
joining the course
1- What is your name
What business are you coming from?
2- What is your background?
3- Why are you here today? expectations
Introduce yourself
1- What is your name
2- What business are you coming from?
3- What is your background, years of
experience?
4- Why are you here today? expectations
AUC FM Academy (FMA)
In September 2019, the School of Science & Engineering
(SSE) and the School of Business at the American University
in Cairo (AUC), AUC FMA Committee was formed to work
together to launch an FM Academy to design and
implement a Local Facility Management Program suitable
and/or tailor-made for the MENA region markets.
Who Are We?
AUC FMA committee

❑ Dr. Amro Kandeel (Chair)

❑ Dr. Amro Abdel-Kawy (Architecture Prof, AUC)

❑ Dr. Ashraf Dowidar (Former Chairman, ARDEC)

❑ Eng. Mohamed Abdel-Salam (Dir. Exec Ed Business School, AUC)

❑ Eng. Osama Othman (Director, EFS)

❑ Eng. Sherif Maged (Exec. Dir., Integrated Serv., AUC)

❑ Eng. Yasser Zannoun (Consultant)

❑ Ms. Nevine Mohsen

❑ Eng. Sherif Sultan (Deputy CEO Al Ahly Sabbour)

 FM Training Market in Egypt
(SWOT)
Strengths
❑ AUC Commitment
❑ Qualified FMs willing to support the
FM profession as trainers
Opportunities
❑ Lack of Local Programs
❑ High Potential to run local FM training
courses
❑ FM community looking for programs
for low price with international level
❑ (EGYFMA) willing to collaborate
Weaknesses
❑ Available FM programs don't fit with
Egyptian FMs
❑ Available FM programs are expensive
Threats
❑ FM companies may open their FM
training centers with local needs and
local level
❑ International players (IFMA, LEORON,
MEFMA) with their agendas and
curricula and international syllabi.
Some of them have local instructors
FM Learning Path

4 Levels

Specialized Advanced Level –

FM Executive
Advanced Level –
FM Senior
Intermediate Level –
FM Manager
Foundation Level –
AUC FMA FM Associate
AUC FM Diploma
The first draft of the Modules:
❑ Introduction to FM*
❑ Introduction to ISO 41001
❑ Management Systems in FM
❑ Strategic Sourcing
❑ FM Agreements
❑ FM Strategy
❑ FM Policy
❑ Design for FM Operations
❑ FM Services Procurement
❑ FM Services Transition
❑ FM Maintenance Management
❑ Maintenance Life Cycle Costing
❑ Facility Information Management
❑ Performance Measurement in FM
❑ FM Policies, Processes & Procedures
❑ Influencing Behaviors
❑ Technology in FM
❑ OHS and hygiene in the Workplace
❑ FM sustainability
❑ Project Management / Asset
Management
❑ Risk Management
Facility Management
Associate Course
 Course Course
Title Duration Target
Prerequisite Audience
FM Associate 30 Hours, 10
Program Lectures, 5 weeks
High Educati ……………
on …
(B.Sc.)

Module
Descript
ion Module
Outcom Gradin
es g
…………
……
………… …………
…… ……
 1. Individuals who are transitioning into
the FM profession
2. Entry level and junior FMs (engineers,
architects, developers, facility owners
The Target and operators who wish to gain

Audience essential knowledge of the FM

profession)
3. FM practitioners looking to increase
their depth-of-knowledge in the
foundation FM topics
4. Related-industry practitioners such as
architects, designers, quality officers
and safety engineers
5. Facility-related product and service
providers
Module Description
This is a knowledge-based course that will
provide the participants with the FM basics,
tools, techniques and working knowledge of
facility systems, structure to help them enhance
and fine-tune their FM skills as well as build and
improve the performance of their teams
 Module Outcomes
FM Contract + Next
Steps Performance
Management

The course was designed with 5 main module outcomes

Facility
Action Plan
FM Services

FM
High Ed Fundamentals
(B.Sc.)
Learning Objectives

FM FM Services Performance Contracts &

Fundamentals Action Pan Management Management Next Steps

Facility
Facility

t
Define
DefineFM
FM FM
FMServices
Services FM
FMRFQ
RFQ People
People
n
Main
MainElements
Elements

Facility
Facility
me
e
FM
FMRoles
Roles
FM
FMContract
Contract Place
Place
g
General
GeneralStatus
Status

Action
ActionPlan
Plan
an a
FM Services Plan
FM Services Plan
FM
FMServices
Services
Process
Process

M
Assessment
Assessment

i l i ty
Sustainability
Sustainability&& FM
FMNew
NewTrends
Trends Technology
Technology

F ac Technology
Technology
 FACILITY MANAGEMENT ASSOCIATE
COURSE Project
The aim of the project is to build an integrated plan to:
1. Choose an analog FM Plan for one discipline and digitize it, e.g. housekeeping, security, help desk,
landscape with mentioning if it is in-house or outsourced. You can digitize a manual process at your
company. This should include the key aspects / elements for proper system. A real plan can be developed
for future implementation in an integrated system.

2. Prepare an FM proposal for any discipline (sample of RFQ, KPI, SLA, etc.) regarding an FM service with all
the needed categories.

The expected deliverables of the asset management plan are:

Deliverable (1):
A project writeup that includes all the needed items of the FM plan as outlined in the sessions.

Deliverable (2):
Presentation to be demonstrated by the group

Notes:
• Students should be divided into groups of 4 – 5 members.
• Groups will carry out a presentation to demonstrate each deliverable according to the due date schedule.
• A final presentation for each group to present their integrated model at the end of the course.
Delivery Date:
June , 2023
Grading

Assessment Grade
Participation 10
Quizzes 20
Written Assignments 30
Group Projects 20
Group/Individual Presentation 20
Total 100