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Speedcast Proforma Invoice PI2033-5068-0018 - September 2023
Speedcast Proforma Invoice PI2033-5068-0018 - September 2023
Speedcast Proforma Invoice PI2033-5068-0018 - September 2023
8/8Mbps Tier 8
1 Sep 2023 - 30 Sep 2023 1.00 EA 48,556.60 48,556.60 2,913.40 51,470.00
Cisco router
1 Sep 2023 - 30 Sep 2023 1.00 EA 540.00 540.00 - 540.00
BGAN (Iridium)
1 Sep 2023 - 30 Sep 2023 1.00 EA 870.00 870.00 - 870.00
Device/SIM 898709918416781881
1 Sep 2023 - 30 Sep 2023 1.00 EA 253.40 253.40 15.20 268.60
Please remit the total amount payable to below bank account and email remittance advise to remit.apac@speedcast.com
Bank Details:
Account Name: Speedcast Energy Sdn Bhd Bank Account Number: 0110599005
Beneficiary Bank: Citibank Berhad Swift Number Conventional Account: CITIMYKL
Branch Address: Menara Citibank, 165 Jalan Swift Number Islamic Account: CITIMYM1
Ampang SST Registration No.: W10-1808-32001480
50450, Kuala Lumpur, Malaysia.
TERMS AND CONDITIONS
APPENDIX 1: DELIVERY INSTRUCTIONS
Not
Applicable
No Submitted Document (Approved/Signed Document) Applicable
(√)
(√)
3 Certificate (Surveyor/Class) ✓
4 Timesheet ✓
We shall endeavor to resolve any discrepancy in the documentation prior to its submission to
Company (Finance – Invoice Administrator) and shall abide by the Company’s Invoice Process Flow
stated in the Delivery Instructions.
This document is a property of Velesto Energy Berhad who will safeguard its right according to the civil and penal provisions of the law.
IBIS Ref: 202309_17889
Date 16 October, 2023
Summary
Total Airtime and Fees this Period MYR 506.80
GSPS charges
GSPS charges
Customer Name:
Velesto Drilling
Page 1 of 11
TABLE OF CONTENTS
1.0 Management Summary 3
2.0 Period Ticket Details 4
3.0 Ticket Analysis 5
4.0 Bandwidth Graph 9
5.0 Service Level Availability Table 10
Page 2 of 11
Sept 2023
This page is available to capture specific points that may require to be highlighted in the monthly
report.
Page 3 of 11
Sept 2023
Total Tickets
Faults 13
Change 01
Page 4 of 11
Sept 2023
Incident Ticket
Total
Ticket Business Date Date Resolution
Priority State Short Description Downtime Resolution Notes
Number Service Opened Resolved Codes
(HH:mm)
INC7533355 Velesto 3- Closed [EXTERNAL]Re: Hess 2023-09-01 2023-09-02 N/A Rectified From WhatsApp group, Petrolink is
Drilling- Moderate Malaysia - BDL-A3 / Naga 5 - 02:15:21 07:00:37 Operational State - able to access both rig laptops
NAGA5-HESS - Unable to Access Rig Speedcast Owned after connection changed to main
Laptops modem. This ticket will closed.
For main modem issue, please
refer ticket INC7533439
INC7533439 Velesto 4 - Normal Closed Hess Network Down 2023-09-01 2023-09-02 N/A Applied New Update:
Drilling- Through Main Modem. 02:31:17 23:00:06 Configuration - Speedcast team has done
NAGA5-HESS Customer Owned reconfigure the main modem and
restarted it.
ET swapped link from back up
modem to main modem.
Noticed traffic flowing in all Vlan.
ET confirmed everyone at onboard
can get internet.
Plan:
Monitor main modem link for the
next 12 hours
Upon monitoring throughout
night, the link is up and stable, no
downtime was recorded.
Proceeding with ticket closure.
Page 5 of 11
Sept 2023
Total
Ticket Business Date Date Resolution
Priority State Short Description Downtime Resolution Notes
Number Service Opened Resolved Codes
(HH:mm)
INC7582332 Velesto 3- Closed Request to reset port 4 2023-09-08 2023-09-09 N/A Service Request SW02 port 4 has been reset
Drilling- Moderate sw02 07:41:33 08:00:22 fulfilled accordingly. User confirmed that
NAGA5-HESS the connection is back.
INC7628843 Velesto 4 - Normal Closed Rig Floor Modem with 2023-09-17 2023-09-18 N/A Power Cycled - DSV Amin has confirmed that the
Drilling- Traffic Light Signal 10:19:25 23:00:09 Speedcast Owned connection has been restored.
NAGA5-HESS AP08 is up and online upon
monitoring.
INC7645697 Velesto 3- Closed [EXTERNAL]?NMR Switch 2023-09-20 2023-09-21 N/A Duplicate record Duplicate ticket, refer to
Drilling- Moderate IP prioritization 10:36:53 14:00:03 closed INC7645709.
NAGA5-HESS
INC7645709 Velesto 3- Closed [EXTERNAL]?RE: NMR 2023-09-20 2023-09-22 N/A Speedcast Services Update:
Drilling- Moderate Switch IP prioritization 10:38:41 13:00:03 Verified - No - Both IP Addresses are prioritized
NAGA5-HESS Issues Found under RT2 and set with CIR 64K
and PIR 128K
- Customer confirmed that can
maintain the same BW.
- No changes were made.
Page 6 of 11
Sept 2023
Total
Ticket Business Date Date Resolution
Priority State Short Description Downtime Resolution Notes
Number Service Opened Resolved Codes
(HH:mm)
INC7679488 Velesto 1 - Critical Closed Severity of Operational 2023-09-27 2023-09-27 00:07 Atmospheric Link down due to sun outage.
Drilling- State (Remotes TSDB 02:09:46 08:00:53 cleared - Customer Link now is up verified by FE
NAGA5-HESS Metrics) on HESS-Naga5- location onboard.
8f6411 is Minor due to
Logged Off
INC7683705 Velesto 1 - Critical Closed Severity of Operational 2023-09-27 2023-09-28 00:06 Heading change or Antenna blocked due to crane
Drilling- State (Remotes TSDB 18:29:28 12:00:16 physical object repositioning.
NAGA5-HESS Metrics) on HESS-Naga5- removed from Re-closing ticket
8f6411 is Minor due to blockage Site remain Up.
Logged Off
INC7692059 Velesto 3- Closed [EXTERNAL]Re: Hess 2023-09-29 2023-10-01 N/A Duplicate record related to INC7691980.
Drilling- Moderate Malaysia - Bunga Teratai / 09:01:22 03:00:05 closed
NAGA5-HESS Naga 5 - Spud Preparation
INC7694943 Velesto 1 - Critical Closed hess-naga5- 2023-09-29 2023-09-30 N/A Duplicate record Duplicate ticket.
Drilling- ce01.speedcast.net status 19:48:57 13:00:11 closed Related to INC7674533.
NAGA5-HESS is Node Down N:18675
INC7695743 Velesto 3- Closed [EXTERNAL]?RE: NMR site 2023-09-30 2023-10-01 02:30 Heading change or Naga 5 on rigmove. Current ETA to
Drilling- Moderate is completely down. 00:35:37 03:00:03 physical object Teratai WHC via Pacific Diligence
NAGA5-HESS removed from towing vessel will be @ 1300 Hrs.,
blockage 30th September 2023 at speed of
2kts. as per RO Naga 5.
*Please note, for tickets generated due to planned maintenance/activity, interference, blockages/line of sight, the downtime been excluded from the SLA.
Page 7 of 11
Sept 2023
Change Tickets
Ticket Business Date Date Resolution
Priority State Short Description Resolution Notes
Number Service Opened Resolved Code
CHG0155131 Velesto Drilling- 4 - Low Closed QOS change 2023-09-26 2023-09-27 Implemented Change implemented
NAGA5-HESS 06:25:15 01:22:31
Page 8 of 11
Sept 2023
Page 9 of 11
Sept 2023
Site Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 July-23 Aug-23 Sept-23 Oct-23
Hess Naga 5 99.53% 98.95% 99.85% 99.76% 99.72% 99.98% 99.91% 99.86% 89.17% 99.96% 99.65%
100.00%
98.00%
96.00%
94.00%
92.00%
90.00%
88.00%
86.00%
84.00%
82.00%
Page 10 of 11
Sept 2023
Page 11 of 11