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    Accueillir Et Accompagner Un Client Dans Un Magasin

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    MARIE BARBERGER
    This document discusses greeting and assisting customers in a store. It provides guidance on how to welcome customers as they enter the shop, guide them to products, make eye contact, and accompany them to the door. Employees should greet customers with a smile, offer help finding items, and thank them for their visit as they leave.

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    Accueillir Et Accompagner Un Client Dans Un Magasin

    Uploaded by

    MARIE BARBERGER
    2 views2 pages
    This document discusses greeting and assisting customers in a store. It provides guidance on how to welcome customers as they enter the shop, guide them to products, make eye contact, and accompany them to the door. Employees should greet customers with a smile, offer help finding items, and thank them for their visit as they leave.

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    Original Title

    Accueillir Et Accompagner Un Client Dans Un Magasin (1)

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    This document discusses greeting and assisting customers in a store. It provides guidance on how to welcome customers as they enter the shop, guide them to products, make eye contact, and accompany them to the door. Employees should greet customers with a smile, offer help finding items, and thank them for their visit as they leave.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    2 views2 pages

    Accueillir Et Accompagner Un Client Dans Un Magasin

    Uploaded by

    MARIE BARBERGER
    This document discusses greeting and assisting customers in a store. It provides guidance on how to welcome customers as they enter the shop, guide them to products, make eye contact, and accompany them to the door. Employees should greet customers with a smile, offer help finding items, and thank them for their visit as they leave.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 2

    ACCUEILLIR ET ACCOMPAGNER UN CLIENT DANS UN MAGASIN

    You are doing your internship at Fashion Look, a shop in London. You tutor asks you to
    greet customers when they walk into the shop.

    1. This document is about how to : _________________________________________________________________________

    2. Write the letter for each equivalent in the document

    a) conduire les clients vers les produits c) des conseils pour accueillir les clients

    b) établir le contact visuel d) les accompagner à la porte

    3. Macth sentences a to d with the photos. Then listen and check

    4. Write the English equivalents

    a) Dans un instant _____________________________ c) merci de votre visite ___________________________

    b) Faites un tour _______________________________ d) Bonne journée _______________________________


    5. Listen to the two situations. Complete Sandra's sentences

    6. In pairs, act situations

    7. Imagine now another dialogue. One of you is the customer who enters
    the shop and wants to buy some items. The other is the shop assistant
    who welcomes and helps the customer find one or two items.

    _____________________________________________________________________________________________________________

    _____________________________________________________________________________________________________________

    _____________________________________________________________________________________________________________

    _____________________________________________________________________________________________________________

    _____________________________________________________________________________________________________________

    _____________________________________________________________________________________________________________

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