Professional Documents
Culture Documents
I. Constructive Camaraderie: Concept of Leadership
I. Constructive Camaraderie: Concept of Leadership
I.I. DEFINITION
Beerkens et al. (2021) defined leadership as a repertoire of practical behaviors directed at
guiding individuals to harmonize their shared objectives, execute strategic plans, and perpetuate
the revitalization of organizations. It is marked by the capacity to shape outcomes and encourage
cooperative endeavors that transcend individual contributions. The possession of formal
authority does not ensure effective leadership, as it is actions rather than words that instill
confidence and motivation. Competent leaders acknowledge the necessity of flexible strategies,
understanding that what succeeds in one context may not be universally applicable.
Organizational well-being, an all-encompassing array of factors supporting sustained growth and
prosperity, offers a valuable perspective. By embracing a situational approach, leaders can
customize their actions to align with the specific circumstances and developmental phase of an
organization (McKinsey & Company, 2022).
2.1. DEFINITION
Key performance metrics (KPMs), also known as key success indicators (KSIs), are
quantifiable metrics employed to assess a company's long-term performance in terms of strategy,
finance, and operations, especially in comparison to industry peers. These KPMs vary across
sectors and organizations, aligning with specific performance criteria. For instance, a software
company seeking rapid industry growth might prioritize year-over-year revenue growth as a
paramount KPM, while a retail chain could prioritize same-store sales for growth evaluation.
Customer-centric KPMs focus on per-customer efficiency, satisfaction, and retention, whereas
process-focused KPMs monitor operational performance across the organization. Typically,
businesses employ analytics software and reporting tools to measure and track these critical
performance metrics. (Twin, 2022)
2.2. JOB SATISFACTION
Job satisfaction is a comprehensive key performance metric (KPM) utilized to assess the
well-being and engagement of a company's workforce. It comprises various sub-metric that
collectively offer an overview of employees' overall contentment and happiness in their work
environment. This metric often functions as an amalgamation of two or more metrics,
incorporating data from sources like net promoter scores, informal discussions, employee
surveys, and indirect metrics such as absenteeism and productivity rates. Consequently,
employee satisfaction KPMs are instrumental in providing a holistic perspective on the
well-being and contentment of the workforce. (Employee Satisfaction - Human Resources KPI
Examples | SiSense, 2022)
2.3. PRODUCTIVITY
Weideryd's (2022) study explores the intersection of key performance metrics and
productivity within the construction industry. The research emphasizes the significance of
productivity measurement and the standardization of such metrics. Two overarching categories
of productivity measures are identified: efficiency, which quantifies the relationship between
resources (e.g., cost, time, or work) and a unit of size (e.g., square meters, cubic meters, or
activity), and ineffectiveness, which assesses productivity or unproductivity through a
comprehensive resource approach. The study underscores the importance of collecting six
critical categories of data during construction projects to facilitate productivity measurement and
meaningful project comparisons. These categories encompass time, cost, size, characteristics,
building type, and deviations and are relevant both during planning and post-execution phases.
The research underscores the imperative need for increased data collection on construction sites
to enhance productivity assessment.
2.4. INNOVATION
Businesses commonly employ innovation as Key Performance Metrics (KPMs) to assess
process efficiency and identify opportunities for optimization. These metrics serve the dual
purpose of guiding resource allocation and promoting accountability among employees,
ultimately leading to enhanced customer satisfaction. Engagement with innovation can be
gauged through diverse approaches, such as quantifying the number of ideas generated by teams
per quarter or attributing individual stakeholders to specific ideas to incentivize continuous
ideation. Additionally, monitoring the expenses associated with innovation initiatives, including
time, materials, and labor costs, is essential, acknowledging that initial expenses may surpass
profits due to the novelty of the idea. As the idea matures, assessing shifting profit margins over
time becomes crucial. (Indeed,2023)
In the realm of leadership, Rudomino (2023) emphasizes the pivotal role of Key
Performance Metrics (KPMs) in evaluating a leader's strategies and actions. Successful leaders
recognize the interdependence between their own success and that of their team members and
thus concentrate on specific KPMs that contribute to the cultivation of robust, motivated, and
engaged teams. These primary KPMs, comprising keeping individuals informed, involved,
interested, and inspired, enable leaders to foster strong and engaged teams. Effective
communication, involvement in decision-making processes, nurturing interest, and providing
inspiration stand out as essential components for nurturing a productive and motivated
workforce. Continuously monitoring and enhancing these KPMs empower leaders to elevate
their leadership effectiveness and propel their teams towards greater achievements.
Technology.
https://unboxedtechnology.com/blog/advantages-and-disadvantages-of-performance-indic
ators/
Beerkens, M., Groeneveld, S., & Van Der Hoek, M. (2021, September 28). Leadership Behavior
Repertoire: An Exploratory Study of the Concept and Its Potential for Understanding
https://academic.oup.com/ppmg/article/4/4/363/6377271?login=false
CALTEC Corp. (2021, April 18). Project Delivery Methods - CALTEC Corp.
https://calteccorp.com/services/project-delivery-methods/#:~:text=Multi%2DPrime,-Mult
i%20Prime%20is&text=The%20MP%20delivery%20method%20involves,incorporated%
20for%20public%20sector%20projects.
Ellis, G. (2023, January 12). Essential construction KPIs to improve profits and productivity.
Employee Satisfaction - Human Resources KPI Examples | SiSense. (2022, March 26). Sisense.
https://www.sisense.com/kpis/hr-kpis/employee-satisfaction/
Gueco, P. B. T. (2022, March 29). Transformational Leadership Style and Its Impact on The
https://journal.ijprse.com/index.php/ijprse/article/view/511?fbclid=IwAR0zix4SrjaWoRi9
wyUfTueHNtFCUpKV1dey4rP0tYPZdmtdDkZtXcTjVtQ
Indeed. (2023, February 4). 26 Innovation KPIs To Measure Success (Plus Tips). indeed.com.
https://www.indeed.com/career-advice/career-development/innovation-kpis
Jaesik, L., & Gemeda, H. (2020). Leadership styles, work engagement and outcomes among
cell.com. https://www.cell.com/heliyon/pdf/S2405-8440(20)30544-2.pdf
https://www.criterionhcm.com/blog/leadership-styles-in-the-construction-industry
https://www.mckinsey.com/featured-insights/mckinsey-explainers/what-is-leadership
https://www.linkedin.com/pulse/4-main-kpis-great-leaders-izidor-rudomino#:~:text=In%
20the%20context%20of%20leadership,%2C%20motivated%2C%20and%20engaged%20
teams.
Twin, A. (2023, May 10). Key Performance Indicator (KPI): Definition, types, and examples.
Investopedia. https://www.investopedia.com/terms/k/kpi.asp
Viator, M. (2023, April 18). Project Delivery Methods: What is a Construction Manager
https://liu.diva-portal.org/smash/get/diva2:1722485/FULLTEXT01.pdf
Whale, S. (2023, May 31). KPI overload: The negative effects of tracking too many metrics.
https://www.linkedin.com/pulse/kpi-overload-negative-effects-tracking-too-many-metrics
-simon-whale