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World's Most Versatile Business Leaders Making A Mark in 2023 by Worlds Leaders
World's Most Versatile Business Leaders Making A Mark in 2023 by Worlds Leaders
W o r l d ’ s M o s t Ve r s a t i l e
A Multifaceted Leader,
with a focus on
Transformation,
BUSINESS
Continuous Learning,
People/Empathy &
LEADERS
Strong Positive Track Mak ing a Mark in
Record of delivering
results (be it financially
or HR – the request is
deliver)
Newton
Queiroz
World’s Most Versatile Business
Leaders Making a Mark in 2023
Adapting Changes to
Achieving Goals
November 2023
Follow us on :
COVER
STORY
08
Queiroz
16 Dr. V. Francis John F.R.S.A
20 Duke Kimhan
26 Kirsty Gordon
30 Luke Marani
36 Martin Schwartz
40 Natasa Grdinic
46 Phil Bristol
50 Robert Nichols
54 Tamira Samuel
08 | November 2023
Cover Story
Newton
Queiroz
A Multifaceted Leader, with a focus on
Transformation, Continuous Learning,
People/Empathy & Strong Positive Track
Record of delivering results (be it
financially or HR – the request is deliver)
worldsleaders.com | 09
Transforming a Company's
Operational Model for Future Success
Throughout his career, Newton has faced numerous
challenges, but the most significant risk he undertook
was leading a complete overhaul of a company's
opera onal model during a cri cal financial juncture.
While conven onal wisdom may have suggested a
conserva ve approach, Newton believed that achieving a
paradigm shi required bold and transforma ve ac on.
10 | November 2023
Newton Queiroz, Chief Executive Officer currently of
the Brazilian subsidiary of the largest assistance
company in the globe, Europ Assistance, which has been
increasing (in Brazil) since he took the position & is
currently believed to be between number one and two
(there are no official studies in the local market). Queiroz
Newton’s Vision
is a seasoned executive with an impressive career
spanning more than twenty-five years. His professional Throughout his professional journey,
journey has encompassed both national and multinational Newton has come to value not just the
companies, where he has consistently demonstrated a
remarkable ability to craft strategies that optimize
des na ons but also the routes he takes
various facets of business operations, which earned him and the valuable lessons they bring. As
the respect of an executive with a positive track record he looks towards the future, his vision
that delivers the results in different environments and
cultures. Also valid to mention that Newton has work in for his career centers on crea ng las ng
different sides of the industry, dealt with complex claims, and meaningful impacts that extend
was underwriter for off shore / aviation / liability, and beyond profit margins. Newton's goal is
participate of the placement of the largest account of
Brazil in the open market in 2007. to foster innova on and collabora on,
posi oning himself at the forefront of
As a CEO, Newton has lead teams of different sizes, as
he has worked in green field operations, turn around emerging industries and technological
operations and transformational operations. Currently, advancements.
he directly leads a team of eight hundred employees
(directly hired by the company), but also needs to deal
with nonexclusive providers where the numbers are In five years, Newton envisions himself
north of ten thousand people. In the current project, he leading a mul faceted organiza on or
has been hired to transform the company by what he
says, “to take it from an Oil Tanker to a Sailboat – being
ini a ve that champions sustainability,
as light as possible, fast, adaptable and where teamwork inclusivity, and digital transforma on. He
makes the difference.” sees this enterprise as one that doesn't
Newton's leadership involves initiatives focused on merely adapt to changing mes but
digital transformation, innovation, the continuous an cipates and ac vely shapes them. In
development of professionals, the
creation/testing/deployment of new products, research &
addi on to his career aspira ons,
development in all fields that can touch the industry, Newton aims to mentor and nurture the
staying abreast of market trends & being a hands-on next genera on of professionals, sharing
present leader. As such, Newton is focusing on actions
aimed at repositioning the company's culture, climate, the wealth of experience he has
and people, thereby enhancing the overall organizational accumulated.
environment, which is crucial for sustainable growth. In
a very summarized way, THE FOCUS ON
ADAPTABILITY, which for him is key currently to all The future holds both promise and
of us in our life. challenges, and Newton is invigorated by
Beyond the executive role, Newton also works as board the prospect of further growth, both as a
member, both administrative and consultive, different leader and a lifelong learner.
segments of the economy, where he can leverage his
expertise and insights to contribute to different
industries. He also works with some executives and
youngsters as a Coach and Mentor, always with the aim
to support their professional and personal journeys.
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Newton is also the Vice-President of the National Association of
Microinsurance (ANM) and is constantly requested to share his expertise
via articles he writes for the specialized insurance media.
Throughout his career, Newton has exhibited a keen aptitude for enhancing
human development, refining brand positioning, and driving tangible &
stable results. His strategic prowess extends on fostering innovation in
service delivery, orchestrating successful product launches, work in
continuous improving management (including himself) & delivering the
basic right and with excellence or in his words “In any industries, a
company will sell a product or service, which is expected to deliver at a
certain standard, and this standard is what I refer as doing the basic right,
as such delivering the basic ris key and many companies miss that. How
many times have you enter a restaurant and left because no one came to
talk to you and see what you wanted? The same here, we can only exceed
when the menu arrives and the first order is taken.”
The happiest part of Newton's daily routine is spending time with his
family. He enjoys having dinner with his wife and talking about her job as
an integrative therapist and playing with his son, cherishing these moments
to the maximum. Also, he put a lot of focus on his health, working out
daily and maintaining a healthy diet, as without a mind and body in good
conditions, one has a harder time delivering.
12 | November 2023
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Newton is deeply empathetic, treating
every team member as a unique individual
14 | November 2023
lifelong learning and adaptability. He Finally, the rapid pace of technological
actively seek out opportunities for Advancing Education and innovation has heightened the need for
professional development, whether Healthcare Access continuous learning and adaptability.
through advanced coursework,
attendance at industry conferences, or Newton places a high priority on Pearls of Wisdom
engagement in peer networking. bolstering education. Their focus is on
Mentorship also holds significant value ensuring that education is not only Having weathered numerous storms
for Newton, as they both seek guidance accessible to all but also of high and celebrated countless triumphs in
from more experienced professionals quality. Newton believes that a robust the corporate world, Newton offers this
and mentor those who are newer to the educational system empowers advice to the next generation of
field. Queiroz also stay well-informed individuals and serves as a catalyst for business leaders:
by reading extensively to keep up with societal innovation.
industry/economic/politics/environmen Additionally, healthcare is of utmost Ÿ Embrace Change and learn how
t trends, technological advancements, importance to Newton. These are to adapt: Recognize that change is
and shifts in market dynamics. consistently important for the growth the only constant in today's rapidly
Additionally, he participates in of his country. As such, initiatives that evolving global landscape.
webinars and is an active member of aim to improve medical infrastructure Adaptability isn't just a trait; it's a
different important, national, and and increase accessibility to healthcare survival tool.
global organizations. services are focus to Queiro. This Ÿ Cultivate Genuine Relationships:
reflects his commitment to promoting Build meaningful relationships
In the current period, Newton the well-being and increase of social within and outside your
recognizes certain gaps that emerging protection network within the organization. People, with their
leaders may have. While these leaders community. creativity and commitment, are the
often possess technical expertise and lifeblood of any business. They will
enthusiasm, they may lack qualities The Impact of Technological be your greatest asset and your
such as patience, deep listening, and Advancements on Business guiding light during turbulent
genuine empathy. The rapid pace of the times.
digital age has led to a diminished Over the past few decades, Newton has Ÿ Never Stop Learning: Continual
focus on building authentic human observed profound changes, many of learning is essential. Complacency
connections, which can result in which were driven by advancements in sets in when you believe you know
challenges in team dynamics and technology. Firstly, the digital it all, leading to decline. Stay
morale. Moreover, many leaders revolution has created a globalized curious and open to new knowledge
struggle with managing diverse teams, business environment. Traditional and experiences.
having trouble to fully appreciate and geographic barriers have dissolved, Ÿ Lead with Integrity: Your
leverage the wide array of perspectives allowing companies to operate, decisions will have a lasting impact
that a heterogeneous group can offer. communicate, and transact globally at on lives and cultures. Make choices
Lastly, there's a growing trend of unprecedented speeds. aligned with your values, even in
prioritizing short-term results over the face of the toughest challenges.
long-term sustainability and vision, Secondly, the widespread availability Integrity is the foundation of strong
which can jeopardize the enduring of data and advanced analytical tools leadership.
success and adaptability of both the has empowered decision-making Ÿ Champion Values: Leadership is
leader and their teams. processes. Big data and analytics have both rewarding and demanding.
Recognizing these challenges, Newton revolutionized corporate strategies by Your legacy will be defined by your
is committed to addressing them and providing previously unimaginable successes and the values you
fostering effective leadership that insights. champion and instill in those who
combines technical expertise with Thirdly, the evolution of remote follow in your footsteps.
essential human qualities, in summary, working technologies, accelerated by
taking the best from the former and the COVID-19 pandemic, has Newton also adds that incorporating
new management styles. transformed the conventional these principles into your leadership
workplace. Flexible work journey will lead to personal success
arrangements have become the norm, and contribute to the betterment of
challenging leaders to manage your organization and the broader
diversified and dispersed teams. business community.
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Dr. V.
Francis
John F.R.S.A
A Pioneering Tech-
Driven Entrepreneur
Shaping the Future
16 | November 2023
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Changing Ideas into Reality
Startup Success Criteria
Ztartup.com started in 2020 with a big goal: to make Dubai even
Dr. John has a checklist for start-ups better. Dubai is known for business, but we wanted to make it a
before he decides to mentor or hotspot for new thinkers, creators, and leaders. Dubai has great
fund them: tools and connections for this, like good internet and transportation.
Ÿ A de rigueur compelling story
It's like fertile soil for new ideas and businesses. But, to turn these
Ÿ A team par excellence
ideas into real businesses, people need help and advice. In Dubai,
Ÿ A viable scalable model with fit
things change fast, so Dr. John wants to use new technology to
to market metrics
improve old ways and find new ones. Lots of people have good
Ÿ A sustainable business model
ideas, but now the hard part is finding the right help and resources,
Ÿ Strong execu on skillsets
like solving a big puzzle. At Ztartup.com, the team wants to be the
Ÿ Valida on from early customers
support that helps these new thinkers and creators turn their ideas
and/or end users
into real businesses that last.
Ÿ Impeccable financials
Ÿ Alignment with the investor's
Ztartup.com is the first private entity business incubator in Dubai
strategy
and is a sector-agnostic business incubator that works to foster
Ÿ Be passionate to the core.
synergies between the company's incubates. This has led to the
company having a vibrant and collaborative community of
entrepreneurs and teams working together and making each other
better. "For our incubates, we offer everything from guidance to
18 | November 2023
administrative support. As an entrepreneur that comes to
the UAE with just an idea, this initial help is paramount; it
could be the inflection point between letting their idea stay
an idea or a successful business venture," says Dr. John.
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20 | November 2023
Duke
Kimhan
Guiding You to Find Your Dream Space
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Setting and achieving goals in life provides happiness. property broker with Coldwell Banker in Florida,
To begin, you must identify your values and your Realty Experts in Hawaii, and Condo.Com in Hawaii.
definition of success. Following that, mindset is His newest challenge is managing the HiPacific
concerned with aligning your actions to your ideas. Property Management division with his team.
Duke Kimhan is the successful business visionary
who gained this approach. He is a real estate broker Real estate brought excitement and diversity with
specializing in investment homes, condos, military different people, buyers, and sellers each day. After
relocations, 1031 tax swaps, and commercial returning to Honolulu from Florida due to a divorce,
properties, was born and raised in Honolulu and grew Duke found property management to be consistent. A
up in Manoa Valley. He is now the HIPacific Property fellow realtor suggested he focus on property
Management's Principal Broker. management full-time, and he made the switch in
2008, dedicating himself to providing exceptional
Duke originally bought and sold his own houses services.
before becoming a broker himself. He has worked as a
22 | November 2023
Success through the Journey
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Kirsty Gordon
CEO
Anywhere in Africa Safaris
26 | November 2023
Kirsty
Gordon
Providing the Lifelong Experience
of Majestic Africa
A frica is a beautiful
continent with a diverse
ethnic population and a
rich cultural history. Tourists are
always in awe of Africa's stunning
Africa. It aims to create journeys
that focus on one's vision and
bucket list dreams, and to ensure a
holiday of a lifetime, it only
recommends places that it has
scenery, which is reason enough to actually been to.
visit. Some of these well-liked
Anywhere in Africa places
attractions are Mount Kilimanjaro, a
significant emphasis on leaving
safari adventure, Victoria Falls, the
Africa better than it was discovered,
biggest and most powerful waterfall
so when one travels there, they are
in the world, Table Mountain in
supporting numerous conservation
Cape Town etc. Visitors never tire of
heroes who make sure that the
having the most amazing travel
travelers' legacy will last long after
experiences in Africa since there is
they leave. Kirsty Gordon is the
always something beautiful,
founder and CEO of Anywhere in
historical, and awe-inspiring about
Africa and has spent the last 30
which to muse. Anywhere in Africa
years specializing in opulent travel
Safaris, a tour operator, safari
to Africa and the islands of the
company, and travel business,
Indian Ocean.
creates once-in-a-lifetime itineraries
based on more than 30 years of
working and traveling around
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The Journey of Learning and business that specialized in inbound professionally and try and qualify for
Transformation incentive travel to South Africa. the 2008 Beijing Olympics to ride for
There were 60 to 350 people in each South Africa as an individual in 3-
When Kirsty finished high school, of these groups. Kirsty was engaged Day Equestrian Eventing. Sadly, due
she moved to Cape Town to study in organizing everything from to a fall, she missed the last three
"Travel and Tourism" and then began lodging to travel plans to setting up qualifications and didn't get the
working right away for Wynberg and preparing the special events to opportunity to represent her country,
Travel, a travel company that providing gifts for the attendees. She South Africa. However, she had the
specializes in business travel in then decided it was time to start her most incredible 4 years riding for
South Africa. A year or so later, a own company, which was an online Jane Holderness Roddam, who was
position opened in the incentive travel company focusing on inbound her sponsor and mentor in the sport.
travel division of her company, travel to Africa, and at the same time,
which was providing corporate Kirsty started an overland ''glamp Kirsty returned to South Africa end
incentives for big multinational camping'' safari and guided small of 2008, just as the Soccer World
corporations abroad and to South exclusive groups into Botswana and Cup was coming to South Africa in
Africa's Indian Ocean Islands. After the Okavango Delta. 2009. She started Anywhere in
working there for a few years, Kirsty Africa Safaris while at the same time
was recruited by another Kirsty then took a break and headed helping another company who was
incentive/events management to the UK for 4 years to ride horses focused on YPO events (Young
“
President Organization).
28 | November 2023
company on small group travel
(multigenerational), FIT travel,
honeymoons, anniversaries, and
family travel to "Anywhere in
Africa," including the Indian Ocean
Islands.
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From Adversity to Triumph
Luke is a normal guy of 23 years old, that start his online
business career when he was 20. In the past Luke doesn't
had a very good time… his situation it was like: Debt, no
money, no friends and bad situation at university… so he
spent bad times with himself.
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46 | November 2023
Helping Business
Achieve Higher Results
by Integrating Custom
Designed Behaviour
Based Solutions
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48 | November 2023
In the ever-changing landscape of Solutions to make a profound impact Enterprise Foundation Program:
business and management, one name on emerging enterprises, fostering their Focused on Fast ResultsProjectivity
stands out as a beacon of expertise and growth and facilitating their journey to Solutions grows in-depth solutions that
innovation: Phil Bristol. With a success. are uniquely configured to a company's
remarkable career spanning over 35 business. It approaches a business as a
years, Phil has emerged as a Today, Projectivity Solutions boasts an dynamic, living system filled with
trailblazing force in the industry, impressive client portfolio spread interrelated elements. It crafts a
revolutionizing the way organizations across the United States, Europe, and configurable solution by identifying the
approach project management and India. By continuously evolving its most critical factors to infuse into a
strategic planning. As the Founder and service offerings, the company has business and prioritize accordingly.
Managing Principal of Projectivity become a trusted partner for
Solutions, his visionary leadership has organizations seeking to embark on the Ÿ Exceptional Enterprise Program:
propelled the company to unparalleled path of strategic planning, business Moving from REACTIVE to
heights since its inception. process improvement, leadership FOCUSED
development, and organizational Projectivity Solutions helps grow
Phil's journey towards excellence culture transformation. The integration exceptional businesses through
began after his honorable discharge of these enhanced services provides Stages of Growth™ methodology
from the US Army in 1984. clients with a comprehensive suite of that identifies and infuses missing
Recognizing his inherent talent for solutions tailored to their unique needs vital elements into a company's
strategic systems consulting, he swiftly and maturity levels, ensuring optimal ecosystem to create high-
secured a pivotal role with an esteemed engagement and long-term success. functioning, highly profitable
international pharmaceutical company. organizations.
Phil's expertise flourished as he With Phil Bristol at the helm,
ascended to the position of manager of Projectivity Solutions has not only Just as there are vital elements that
manufacturing systems, honing his withstood the test of time but has make up a healthy ecosystem, there
skills and gaining invaluable insights emerged as an industry leader, are 11 components that make up an
into the intricacies of corporate pioneering a new era of business exceptional business. Each piece
operations. excellence. As we delve into the depths corresponds to a structured
of Phil's remarkable journey and the engagement that strengthens that
Driven by an unwavering desire to transformative impact of Projectivity particular business area.
effect meaningful change, Phil took the Solutions, prepare to be inspired by the
leap of faith and established limitless possibilities that lie within the Ÿ Exceptional Manager Program:
Projectivity Solutions in 1990. Initially realm of strategic management. Working ON the business, not
catering to the technology companies working IN the business.
in California's vibrant Bay Area, the Transforming Businesses and
company swiftly made its mark by Empowering Leaders Moving from DOING to CRITICAL
providing cutting-edge project THINKING. The Exceptional Manager
management solutions. As the years Projectivity Solutions builds people; it Program is a unique 12-month learning
progressed, Projectivity Solutions builds relationships; it builds high- experience that shapes the management
expanded its scope to encompass performing trust-based cultures. Unlike team into the backbone of an
program management consulting and other organizations, Projectivity exceptional company.
training, setting new standards of Solutions uses over 130 years of
excellence in the industry. science and research to objectively
gather client data by conducting
The Fortune 500 companies soon targeted "X-Rays" focused on 1)
recognized Phil's exceptional business operations, 2) relationships, 3)
capabilities, flocking to avail financial performance, and 4) mindset.
themselves of Projectivity Solutions' The current core offerings are
transformative services. However, in Enterprise Foundation Program,
2004, Phil made a conscious decision Exceptional Enterprise Program,
to shift the company's focus towards Exceptional Manager Program,
empowering small businesses with Exceptional Mindset Program, and
fewer than 500 employees. This Exceptional Leader Program.
strategic pivot allowed Projectivity
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Y
ou can benefit your organization's
future key decision-makers by
investing in leadership development.
The long-term success of your business may
depend on identifying future leaders and
giving them the tools, they may need to
develop their careers and lead teams to
success. In this mentorship and instruction
program, Robert Nichols, owner of Union
UTA Martial Arts/SAMI Combat Systems of
NJ, educates people to be leaders. He thinks
that teamwork, public speaking, and
educational drills all help to develop future
leaders.
Robert
Nichols
Transforming Good People Skills into the Capacity
to Influencing Others
50 | November 2023
‘‘ “If I can be
honest with
myself and I'm
able to check
these off,
then I've had
a good day.”
Robert Nichols
owner
Union UTA Mar al Arts/
SAMI Combat Systems of NJ
worldsleaders.com | 51
A Story of Success
Robert Nichols likes to consider himself a common person. He is one of those
individuals who truly started from scratch and was fortunate enough that his
efforts and a little bit of good fortune allowed him to achieve success. He's been
running his school and business for more than 20 years. After five years of
running it, he bought it. Running a business is different from studying martial
arts. He had no formal training at all in managing the firm. But he's always been
open to picking things up and adapting. In his opinion, the most significant thing
is that he has changed and evolved. He thinks this is the key to longevity in a
sector like the martial arts, where tradition is so important that many schools
and teachers don't change or adapt.
52 | November 2023
UTA Martial Arts/SAMI Combat
Systems Of NJ
Union UTA Martial Arts was a highly
typical TKD school when it first
opened its doors in 2001. Robert
genuinely thinks they wouldn't be here
today if things had continued that way.
Evolution is a theory that Mr. Nichols
and his team firmly support. Now, they
consider themselves to be a modern
martial arts program. They are a self-
defense and personal development
school, not an "MMA" or "sport
karate" academy. It's different now than
it was even a few years ago, and
Robert thinks it will be different in a
few years. Evolution is crucial.
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54 | November 2023
Tamira
Samuel
Trailblazing Her Path in Education Equity Policy
to Empower Professionals
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Empowering Change Agents
56 | November 2023
Tamira with husband, Stephen Youngest two children son, Matthew and
daughter, Stephanie
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