Ayushi Gaurav

Bangalore, India | +91-7760789750 | ayushigaurav0@gmail.com

linkedin.com/in/ayushi-gaurav

Professional Summary

Quality Assurance engineer with 6+ years of testing experience in Fintech, Facility Maintenance,
Telecommunication and Hospitality industry. Excellent reputation for resolving problems, improving
customer satisfaction, and driving overall product quality improvements. Collaborative attitude with
cross-functional team members to enhance software product quality. Motivated to learn, grow and excel in a
challenging environment and platform.

Technical Profile
● Testing Methods and types: API (Rest and gRPC) [Functional, Smoke, Sanity, Regression etc]
● Test Tools: Postman, Filezilla, BrowserStack, Kreya
● Test management: JIRA, TestRail, HP-ALM, Confluence
● Database: MongoDB, Postgres, MySQL
● Other Tools: Kibana, Kowl, Datadog, Testerbase, Lens, Buf, Swagger, Figma, NetSuite
● Programming languages: Java, C#, SQL
● Framework and libraries: TestNG, RestAssured
● Additional : Git

Work History

Quality Assurance Engineer-3 : Dec 2022 - Current

DMG (Divisions R&D, India), Bangalore

Project : DMG Pro

● Worked on E2E flow of a work order fulfillment system. This system included several microservices to
handle flows of ticket/work creation, assignment, completion and invoicing.
● Owned end to end integral features with multiple microservices till production deployment for live
users
● Worked on sprint tasks for feature release on lower environments and production deployment
● Performed functional testing on lower environments on multiple platforms such as Web (chrome,
safari,firefox) and Mobile app (android)
● Handled Regression testing for each release with a sprint duration of 1 week before production
deployment

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 ● Performed sanity testing on production environment and worked on issues encounteredHandled
on-call responsibilities for the entire product during business hours from QA team to assist, debug
and validate production issues if encountered.
● Worked on payment integration and virtual card creation with 3rd-party integration (Stripe) for a
payment feature
● Handled complete bug-life cycle for defects encountered during testing and actively drove them to
closure in due SLA
● Worked with product team to develop training documents and videos of the launched feature for the
end-users
● Assisted automation team with backend test cases in BDD format with feature files

Senior Quality Assurance Engineer : Jun 2019 - Dec 2022 ( 3 years 6 months)
Zeta India, Directi, Bangalore

Project : Spotlight (Sodexo UK)

● Acted as an SME of the entire product build from scratch with 10 services. Owned complete QA
charter of the project for 2 years. Received 2 Outstanding performer and 2 Mountain mover awards for
the contribution in this span.
● Led a team of 4 QA members and QA charter for 5 consecutive releases. Activities included Test
planning, Test case review, Task assignment, Documentation, setting up processes and methods for
QA workways in the project.
● Delivered a successful UAT and Alpha testing with minimal functional bugs for the complete product
acting as QA lead.
● Mentored new members in the QA team by onboarding them in the system, product walkthrough,
explaining testing methods and processes etc.
● Collaborated with with a team of 20+ developers and project managers to assess program
capabilities, features and testing demands
● Completed Functional, Regression, Smoke, Sanity and User Acceptance tests under tight deadlines
to meet client demands and project timelines for an event-driven architecture.
● Created test cases with full coverage to maximize success of functional testing for Rest APIs and
Frontend dashboards.
● Tested the system to ensure product quality by discovering critical issues such as Race condition.
● Tested functionalities for SFTP and file based system for bulk data.
● Worked on Rewards system to test accounting flows for account, account holder validation in
postpaid and prepaid contracts.
● Worked on Beneficiary management system to test entity life cycle for Real and Legal entities.
● Worked on a Marketplace system to test SKU management and purchases using Real and Fiat
currency.
● Worked on Payment service to test wallet and 3rd-party integration (Stripe) flows.
● Worked with BI team to validate data consistency in Reports by writing SQL queries.
● Created a Regression suite to minimize regression issues in every sprint.
● Created automated test script for 75 apis using RestAssured and TestNG for API testing in different
environments and maintained GIT repository for automated scripts.

2
 ● Identified and tracked defects with JIRA and supported developers in debugging issues. Located root
causes of defects by reviewing API calls, Kibana logs and Database.
● Proposed development and testing improvements to positively impact usability, function and
performance.
● Demonstrated new product features and functionality to clients, managers and team members and
helped with technical and product clarification
● Worked with Internal and External stakeholders and team members on Product explanation, Query
resolution and Dev and QA efforts in Daily Scrum Meetings
● Tested security features for the product to ensure no data leakage. Gathered data on integration
issues and vulnerabilities and reported all findings, including improvement recommendations

Projects : Accenture AON, Sodexo Philippines

● Led testing squad for the project for all QA activities which included Test planning, Test case review
and Task assignment
● Worked on testing activities (Test planning, test case review, creation, execution) and defect life cycle.
Performed Functional, Regression and E2E testing for the product
● Handled client calls and bug triages for query resolution and daily task assignment
● Led QA Chapter Forum meant to enhance and upskill QA with latest tools and technologies and
bagged Best Chapter Award for the same quarter.

Projects : Spotlight RnR, Sodexo Italy, Tata Motors, Optima Tax Benefits

● Worked on testing activities (test case review, creation, execution) and defect life cycle
● Resolved issues and queries in Daily Scrum
● Provided KT while handover of product

Programmer Analyst : Dec 2016 - Jun 2019 (2 years 6 months)

Cognizant, Bangalore

Project : Telstra

● Performed API Testing using Postman for B2B flow of the product
● Scrum calls for Understanding the requirements, Test case review and Defect resolution Interacting
with multiple stakeholders and different applications for E2E validation.
● Created and reviewed the test cases that cover critical business requirements/functions after
understanding the application and planned the execution phase accordingly for System Integration
and Regression Testing of the application
● Defect Management (Triaging and defect life cycle management) for 8 services of the product

3
Project : Taco Bell

● E2E testing on Web application-POS

● Managed a team of 4 members for pricing module
● Worked on Test case creation and execution
● Defect life cycle management and Root cause analysis
● Communicated with client on delivery and reports and handled daily scrum calls

Achievements

● Received Mountain Mover award for 2 quarters for efforts towards making the releases bug free :
Y2021, Zeta Suite
● Outstanding Performance Award for 2 years in a row: Y20-21 and Y21-22, Zeta Suite

Education
Bachelor of Engineering: Information Science And Engineering
Acharya Institute Of Technology, Bengaluru, Visvesvaraya Technological University (Sept 2012-Jun 2016)