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Kingsat Maritime Vsat p8
Kingsat Maritime Vsat p8
com
Quick Installation
Maritime VSAT P8/P8+
For the first installation, please follow the steps below. Check each step to ensure that the antenna is installed
and used correctly.Each step after well done with mark "√".
1
Preparation for Installation
Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com
Step 1.Attention: When VSAT working especially transmitting signal, make sure 100% keep safe distance (15m far from ADU ) for radiation hazard.
No nearing
15m
10° 10°
2
Preparation for Installation
Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com
Range:-15°-120°
Block Area
obstruction
3
Preparation for Installation
Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com
M
um 3
Minim
Radar 15°
15°
4
Preparation for Installation
Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com
Mast can
withstand 80kg
Plateau<3.0mm
KG
Enough Height
5
Preparation for Installation
Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com
6
Preparation for Installation
Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com
Too close to the mast, the antenna may be obstructed at mast direction.
Too close to the funnel, the radome is easy to get dust, then it will decrease RF performance of antenna. 7
Preparation for Installation
Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com
Too close to the mast, antenna can not get 360° free view to sky. The site needs to be re-selected, must be far away from obstructions while
the height of mounting bracket should be made as high as possible. 8
Preparation for Installation
Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com
Step 5.1:Unpack carton and take out the accessories.Remove the fixing screw on the radome bracket that secures the antenna to the pallet
using a wrench.
9
Preparation for Installation
Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com
Step 5.2:The antenna comes with the lifting straps pre-mounted from the factory. Take out the shackle from the bottom of the lifting straps and
unscrew it.
10
Preparation for Installation
Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com
Step 5.3 Remove radome. Then remove 4 red fixing bolts of safe delivery purpose. After that, fix the radome with bolts, put back the lifting straps,
and tighten up the shackle.
Bolt 1
Bolt 3
Bolt 4
Bolt 2
11
Preparation for Installation
Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com
12
Preparation for Installation
Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com
Step 7.Check connecting cables. We supply below accessories for each unit of antenna.
2 * 15 meter coaxial cable(RG6 black color)
2 * 1 meter coaxial cable(RG179 gold color)
2 * 0.4 meter network cable
4 * N-F type connecting converter
1 * 5 meter waterproof tape
RG6 coaxial cable RG179 coaxial cable Network cable Waterproof tape N-F type connecting
converter
13
Preparation for Installation
Part-1 Antenna Installation Site (ADU Preparation) www.eardatek.com
TX RX LAN4
NOTE: Impedance of cable is 50ohm,
attenuation of cable is under 20dB
at 2.5GHz.
TX RX
14
Preparation for Installation
Part-2 ACU and Modem (BDU Preparation) www.eardatek.com
USB port,for Indicators, show 256x64 OLED display, Buttons for ACU operation
upgrading antenna shows all status and
firmware of ACU running status setting of antenna
and debug
15
Preparation for Installation
Part-2 ACU and Modem (BDU Preparation) www.eardatek.com
e.g.Router
e.g.IP Cam
e.g.VoIP
Modem TX Modem RX
Antenna RX
Check the condition of the lifting strap and that the shackle is tightened up. Lift the antenna above the mast using a crane and carefully put the
antenna down on the mast. Mounting antenna with below accessories.
M8 Flat Washer
M8 Spring Washer
M8 Hex Nut
17
Installation
Step 2 Connection Diagram www.eardatek.com
e.g.Router
e.g.IP Cam
e.g.VoIP
19
Installation
Step 4 ACU Setting Procedure www.eardatek.com
Error may happen as below shows. This means ACU can not communicate with antenna
correctly. Please check all cable connections(whether the TX and RX coaxial cables are
connected wrongly, or whether the F-N RF heads are tight) and restart system.
20
Installation
Step 5 Antenna Operating Status www.eardatek.com
After initialization, the antenna GPS module successfully obtains longitude and latitude, and the GPS icon appears as shown in the figure below.
At the same time, the MODEM communicates with the antenna controller ACU, and the OPENAMIP icon flashes.
This icon must appear, it means antenna can capture GPS signal correctly.
This icon must be blinking , it means OPENAMIP protocol is working correctly between ACU and MODEM.
21
Installation
Step 6 Satellite Locking www.eardatek.com
When the antenna lock the satellite successfully, the parameter information and tracking status“TRACKING”will be shown on display. Now VSAT
Press UP button to display all MODEM status information.“Status: In Network”works on behalf of MODEM and can access the Internet.
22
Installation
Step 7 Testing Internet Link www.eardatek.com
Connect to the PC and test whether the Internet link is connected successfully.
e.g.Router
e.g.IP Cam
PC
23
Installation
Step 8 Setting Done and Surf Internet www.eardatek.com
Now you can connect all IP devices to LAN ports of ACU ,then surf internet.
e.g.Router
e.g.IP Cam
e.g.VoIP
24
Installation
Step 8 Setting Done and Surf Internet www.eardatek.com
Connect as shown in the figure below, if user needs to access VOIP phones with VLAN settings.
Modem
VOIP Phone
Antenna TX + 48V Power
Scalable AP Equipment
View1_RX
View2_IP
CFG_Backup
Setup5_Backup
USB Record
Wifi Upgrade
Setup6_Others CPI Mode
26
Manual
Appendix 1
Antenna Status Monitor- View Mode of ACU www.eardatek.com
Longitude of satellite
27
Appendix 1
Antenna Status Monitor- View Mode of ACU www.eardatek.com
View display description:Press the right button of the ACU to display the following pages page by page.
28
Appendix 1
Antenna Status Monitor- View Mode of ACU www.eardatek.com
CFG_Backup
Setup5_Backup
USB Record
Wifi Upgrade
Setup6_Others CPI Mode
29
Manual
Appendix 2
Upgrade www.eardatek.com
Reflector
DC 24V
DC 24V
DC 48V
VSAT Main Board Part 2 Upgrade ADU for P series
Main Gyro RX TX
GNSS SK MOTOR
Sensor
SlipRing
BLDC Drivers
EL Gyro
Sensor AZ EL RO
MOTOR MOTOR MOTOR DC 48V
RotaryJoint
RX TX with DC 48V
e.g.Router
e.g.IP Cam
e.g.VoIP
RX TX LAN
Modem
(e.g. Idirect X5, Not supplied)
100-240VAC Power
30
Appendix 2
Upgrade www.eardatek.com
31
Appendix 2
Upgrade www.eardatek.com
32
Appendix 2
Upgrade www.eardatek.com
33
Appendix 2
Upgrade www.eardatek.com
P8 P8
P8 P8
P8 P8
P8 P8
P8 P8
34
Appendix 3
Troubleshooting Guide www.eardatek.com
The parts involved in the above error codes are shown in the figure below.
35
Appendix 3
Troubleshooting Guide www.eardatek.com
37
Appendix 3
Troubleshooting Guide www.eardatek.com
E12
Check if cable of cross level motor and E06
connector is loose. Check if the connector of gyro sensor is loose.
E07
Check if cable of elevation
motor and limit sensor
connectors are loose.
E08 E03
Check if cable of azimuth motor and Check if cable of skew motor and
limit sensor connectors are loose. limit sensor connectors are loose.
38
Appendix 3
Troubleshooting Guide www.eardatek.com
If the SATCOM link broken, it may come from below reasons ( Factors effect link stability)
A.Hardware issue. The antenna may miss pointing or have B.Installation issue. If the installation site is not optimal,
tracking error, it may come from wrong configuration of the antenna may be obstructed by the mast, deck house,
antenna or software issue or some related hardware defective funnel, boom on dock, tall building or mountain, etc, all
problem (like LNB,BUC,motor, belt, switch ,cable etc.) this blockage will more or less result in poor reception.
TX is more sensitive than RX for blockage.
C.Satellite coverage issue. The antenna cannot work out of the D.Hub station service issue. If service under the
satellite beam range. beam is not available,plz double confirm with NOC.
39
Appendix 3
Troubleshooting Guide www.eardatek.com
If the SATCOM link broken, it may come from below reasons ( Factors effect link stability)
E.Interference issue. If not installed with safe distance from RF F.Weather issue. The rain attenuation, caused by
source like radar ,VHF Tx antenna, GPS , AIS ,etc., VSAT antenna rain or thick clouds at the location of the antenna
will get bad reception effected by RF interference. and the hub station, affects the stability of the
satellite link.
G.Low elevation issue. Because GEO satellites are all over the
equator ,when VSAT terminal is in high latitude area, the elevation
angle of VSAT pointing is low (maybe less than 20°). In this case,
antenna will easily miss pointing with high wave so link may be broken
by this reason. In high latitude area, GEO satellite VSAT may not work 40
smoothly.
Appendix 3
Troubleshooting Guide www.eardatek.com
This icon must flash, representing normal communication between the antenna's ACU and MODEM, and the OPENAMIP protocol is working properly.
( Pic 1 ) ( Pic 2 )
The GPS icon can be displayed to prove that the antenna GPS module is ok and to obtain longitude and latitude. Wait for five minutes, if it is
not displayed, it is proved that there is obstacle of blocking signal or that the module is not working properly, check the connection of GPS module
firstly (check connectors and GPS cable).
The OPENAMIP icon flashes to prove that the ACU and MODEM communication is normal. If not, first check the IP settings (right-click to the IP
VIEW page) to confirm the ACU settings.Whether the ACU IP and MODEM IP are same segment, whether the port number is correct, and whether it
corresponds to the OPT file. If the OPT file is not familiar, you can contact NOC or factory assistance.After setting IP correctly, it does not flash properly,
check the network cables connected by the ACU and MODEM.
41
Appendix 3
Troubleshooting Guide www.eardatek.com
First confirm that the antenna is in MOD mode. If not, press OK, go to Setup mode---lock mode -- select MOD and save the settings.Confirm
whether the longitude of the target satellite, LNB LO, the receiving frequency RXIF, and the polarization are matched with the OPT file. This part
if Unfamiliar, you can directly consult the hub station NOC personnel Or contact VSAT factory to assist with interpretation.
Enter the Status View and observe the antenna supply voltage first. ADU power supply requires 24V ±0.8V / BDU power supply normal at 48V ± 1.5V.
Also focus on the AGC value, which is typically higher than 37000 if locked.
42
Appendix 3
Troubleshooting Guide www.eardatek.com
Modem TX Modem RX
43
Appendix 3
Troubleshooting Guide www.eardatek.com
The SN is the serial number of the MODEM. This is a unique identifier for VSAT terminal. This SN number is required for all kinds of business with
the hub station NOC.
SNR refers to the signal signal-to-noise ratio.Generally higher than 5. If less than 5, consider there are obstacle of blocking signal, or bad
weather , or satellite EIRP is not enough and other reasons.
44
Appendix 3
Troubleshooting Guide www.eardatek.com
Pic 1 Pic 2
Pic 3 Pic 4
Frequency and
symbol rate
Polarization mode
Pic 5 Pic 6
45
Appendix 3
Troubleshooting Guide www.eardatek.com
Frequency Polarization
Symbol Rate
46
Appendix 3
Troubleshooting Guide www.eardatek.com
47
Appendix 3
Troubleshooting Guide www.eardatek.com
Step 1. Positioning Step 2. Select the target satellite Step 3. Move the phone 360° t Step 4. Confirm whether the automatic
o find the strongest signal alignment direction of the antenna and
the pointing direction of the SAT finder
application are consistent
48
Appendix 3
Troubleshooting Guide www.eardatek.com
If this happens, you can try to set the ACU to Manual mode
for verification.
49
Appendix 3
Troubleshooting Guide www.eardatek.com
Step1. Set ACU to Manual Test mode Step2. Moving the antenna by hand, better only move the azimuth
Setup Mode--6. Set others--Manual ON direction because AZ and SK angel already fixed by initialization.
50
Appendix 3
Troubleshooting Guide www.eardatek.com
Step3. Stop antenna at the position indicated by Dish Align to check if the VSAT terminal can setup the link. Signal quality of ACU and access of MODEM
can help to understand how is pointing.
51
Appendix 3
Troubleshooting Guide www.eardatek.com
FQ&A
CASE 1.
The status keeps showing Init or COMM ERROR, what should I do?
First, it must be made sure that the antenna and ACU are properly connected according to page 18. If the connectors are correct, here are the steps.
a. Disconnect the coaxial cables between the antenna and ACU, and check RX and TX coaxial cables connections with the buzzer of multimeter.
If RX and TX coaxial cables are broken, contact the manufacturer to replace.
b. Connect TX coaxial cable to the ACU, keep TX coaxial cable and antenna disconnected, and turn on the ACU power. Use the multimeter to measure
TX coaxial cable near to the antenna, and the normal voltage reading is about 48V. If the 48V voltage is abnormal, check the ACU mainboard. If
the 48V voltage is normal, connect TX coaxial cable with the antenna.
e.g.Router
e.g.IP Cam
e.g.VoIP
Antenna TX Antenna RX
Connect Disconnect
Antenna RX Disconnect
c. Connect RX coaxial cable to the antenna, keep RX coaxial cable and ACU disconnected, and use the multimeter to measure RX coaxial cable
near to the ACU. The normal voltage reading is about 5V. If the 5V voltage is abnormal, check the ACU mainboard.
e.g.Router
e.g.IP Cam
e.g.VoIP
Modem TX Modem RX
Connect Disconnect
Antenna RX Connect
d. If the voltages of Tx and Rx coaxial cable are normal, but the status still shows Init or COMM ERROR, check the ACU mainboard or the antenna
mainboard. Mainboard issues need to contact the manufacturer with help.
53
Appendix 3
Troubleshooting Guide www.eardatek.com
FQ&A
CASE 2.
The status shows Loss, what do I do?
This status indicates a loss of signal. First, it must be made sure that the antenna does not have any obstacles to pointing range. If not,check that the
antenna AGC_T (AGC threshold) setting. This value setting is At Setup Parameter - Set SAT INFO---7. The AGCT ,sets the corresponding value. It can be
set to 20 as a test.
If the problem cannot be corrected, the antenna hardware may be faulty. Need to contact the manufacturer with help.
54
Appendix 3
Troubleshooting Guide www.eardatek.com
FQ&A
Case 3.
The GPS icon shows normal, OPENAMIP icon shows normal, but the antenna is keeping SEARCH. What should I do?
First , it must be made sure that the antenna does not have any obstructs to pointing range. If NOT, then continue.
Step1, set the antenna to TVRO mode to verify that there is a problem with the hardware. Please follow the steps according to page 45.
If all the local broadcast satellites are still SEARCH, you need to contact the manufacturer to confirm the hardware problem. If NOT, then continue.
Step 2. Set the antenna to AGC mode to verify if there is a VSAT carrier existing.The settings are the same as the TVRO mode. Here are the steps:
a. The antenna is set to AGC mode.
b. Frequency FREQ, bandwidth BW, polarization POL ,LNB LO ,all this parameters of the VSAT RX carrier (which can be read from the OPT file or asked
directly from NOC) must be set correctly. After saving the settings, see if the antenna can track.
d. Take off the antenna radome to check. Because antenna may lock other satellites of the same frequency by mistake in AGC mode, you must check
if the pointing is correct to target satellite. If the antenna points correctly, the presence of the service VSAT carrier is demonstrated.If you point to an
error, prove that the satellite is locked incorrectly. Move the antenna to new direction by manual after turning off the power and change to a starting
position to see if antenna can lock the target satellite.If several repetitions have not been locked to the target satellite, the carrier does not exist or the
signal is too weak.If the AGC mode is still unable to TRACKING, you will need to contact NOC to confirm that the carrier parameters of Rx is incorrect.
55
Appendix 3
Troubleshooting Guide www.eardatek.com
FQ&A
CASE 4.
GPS icon shows normal, OPENAMIP icon shows normal, status shows TRACKING, still can not access the Internet,
how to do?
First, please read page 39 carefully and understand the reasons of bad reception of antenna. Then make sure that the antenna does not have any
obstacles when pointing to sky . Continue the following tests.
a. Confirm that the antenna has been tested for Terminal Commissioning with NOC, especially if the P1dB test has been performed after wiring.
The P1dB test is to ensure that the BUC is operating in a normal state and that the Tx is transmitted with power which is sufficient or no output
saturation.If not, you will need to re-do the Terminal Commissioning with NOC.
b. Open the radome to check the BUC working status, BUC working light needs to be lit green.
c. Contact NOC to confirm that MODEM is in network.
d. Local debug. Using the USB record function, the antenna status record file ksaculog.txt is sent to the manufacturer for analysis.First insert the USB
flash to AUC and select Setup Mode ---5. SET BACKUP --- USB record,USB flash will automatically generate a file ksaculog.txt, please according to
the manufacturer's needs, record a period of time to send this log file to the manufacturer for analysis.
56
Appendix 4
Block Diagram Inside Radome www.eardatek.com
Reflector
Signal cable
Feed-horn OMT
B
U
TX with DC 24V TX to BUC Power cable
Board
L
N
C
RF Coaxial cable
B
RX + 13/18V
Network cable
Motor cable
DC 24V
DC 24V
DC 48V
VSAT Main Board
Supplied Equipment
Main Gyro RX TX
EL Gyro
Sensor AZ EL RO
MOTOR MOTOR MOTOR DC 48V
RotaryJoint
RX TX with DC 48V
e.g.Router
e.g.IP Cam
e.g.VoIP
RX TX LAN
Modem
(e.g. Idirect X5, Not supplied)
100-240VAC Power
57
Appendix 5
Radome Dimension www.eardatek.com
305mm
1120mm
305mm
1100mm
58
Appendix 6
Specification-P8/P8+ www.eardatek.com