Dealer Name and Location:

Rajasthan Diesels Sales & Services,Udaipur

Field Service Report

Customer SMS Limited Type of Visit: Schedule service Location: Sirohi 307026

Report No: ANBY/23/80894 KGO use: Yes L&T Area Office: ANB
Machine Model: PC210LC-10M0 Under Suraksha: MCP 3 Visit date: 26/08/2023
Machine SI.No: N730889 Log book No SMR/Log Hours: 10027
EngineModel & SAA6D107E-1 / SMR of Last
Serial No 26732042 Visit 9541 Parts SMR: 10027
Attachment Make Komatsu / Date of Last Next Scheduled 10500
Model Kipl Visit Visit SMR

CUSTOMER
COMPLAINT Schedule Service - 10000

A. How was problem noticed? (Nature of Failure, and Condition of Damaged Parts)
Maintenance team noticed during daily maintenance

B. Inspection and Checking Carried out on Machine:

As per customer Complaint we Reached The Site Following Jobdone Below down
1. We Replaced The Engine Oil Filter, Primary Fuel Filter, Secondary Fuel Filter
2. We Replaced The Air Filter, Hydraulic Tank breather, Fuel Tank Breather
3. We Replaced The Engine Oil, Swing Machinery oil, Final Drive Oil
4. We Drained The Hydrulic Oil To Tank, Suction line, Arm Hoses, Hydraulic Pump, Hydraulic Cooler
5. We Replaced The Hydrulic Oil Filter, Suction Stainer(it's Ordered)
6. We Cleaned The Hydrulic Tank And Filled The Hydrulic Oil Into The Tank Air Bleed with The Standard
Process
8. We Checked The Engine RPM And Pump Pressure Found To be Ok
Mahcine All Functions Found Ok No Any Abnormalities Not Found In The Mahcine

Note:- Machine MCP3 10000 warranty is End Now

Charges Will be on The another Service's

C. How was problem corrected? (Part replaced/Re-Adjusted/Reconditioning)

Carried out mandatory service

Complain Status: Resolved

Customer Remarks:

N/S
Address: 24.512921 72.877300

Customer Name: Kunal singh

Signature Designation Site Incharge
Contact No: 08949884760
1. Mahendra Bhatt 2.
Service Rep's
Name(s) and
Signature(s)

Arrival at Site 26/08/2023 10:04:00 AM

Left Site 27/08/2023 02:54:02 PM
Service Engineer's Remark:
Advice to Customer your Machine PC210LC-10MO MCP3 warranty is End now
SO Now Charges will be on the Another services/ Maintenace
So if You Want To Continue the maintnace/Services under Warranty
So Add ADDITIONAL AMC warranty maintenance/Service

SE Observation:
Any recent accident related to the machine Yes
Maintaining safe working condition Always
Upkeep of the machine Moderate
Non genuine filters usage Never
Handling of FOW ( fuel, oils, Water) Very good
Customer/operator's behaviour with me Cordial