Professional Documents
Culture Documents
BWAC 5.4 Release Notes
BWAC 5.4 Release Notes
Overview ................................................................................................................................. 7
4.7 New Features Included in BWAC 5.4 but also Released in a HFX prior to BWAC 5.4 GA . 10
5.17 Consolidate Cash Deposit and Cash Deposit Touch services ............................................. 15
5.18 New Features Included in BWAC 5.3 but also Released in a HFX prior to BWAC 5.3 GA .. 15
6.10 Aptra 06.04.01, ActiveXFS 04.00.00 , SSA02.08.00 . CR2 Super Aggregate 04.00.02 ..... 18
8.6 Support for Single Note Added to all Services that use Cash Acceptor ............................ 20
Deployment........................................................................................................................... 22
9.6 Remote Upgrade of BWAC 5.1 or BWAC 5.3 to BWAC 5.4 ................................................. 25
Certification ........................................................................................................................... 27
CR2, BankWorld and the BankWorld logo are trademarks of CR2 Limited.
Other products and company names herein may be the trademarks of their respective owners.
1.3 Glossary
Term Definition
CVV Card Verification Value – a 3 or 4 digit number used to verify the integrity of card data
This software release supersedes all previous BWAC versions. It contains new features, fixes to issues reported
by customers and fixes to issues raised internally.
Each BWAC 5.x version is released in conjunction with a corresponding ATM Studio5 version which must be
used to enable the new services on the ATM branding and/or create branding for that specific release. See the
ATM Studio5 5.x Release Notes for details on the branding creation and upgrade process.
3.1 Windows 10
In BWAC 5.4 we introduced support for Microsoft Windows 10 Operating System in addition to also continuing to
support Windows 7
PA-DSS regard a change in Operating System as a high impact and requires a full PA-DSS Certification
Microsoft has announced end of life support for Windows 7 in Jan 2020
Note BWAC 5.1.*.* , BWAC 5.2.*.* and BWAC 5.3.*.* are already PA-DSS Ver3.2 Certified,
Please follow the latest BWAC PA-DSS Implementation Guide during BWAC installation
Note as a result of the Agent changes in BWAC 5.x, BWAC 5.0+ version tools are required to work with this
version of BWAC, Distributor5, ATMSupport5, Custodian5 and eJournalViewer5, see release notes on these
products for further details
The new features included in the BWAC 5.4 Release are described in the following sections.
For NCR ATMs a new Version of Windows 10 Aptra XFS platform software is required and the Windows 10
Operating System needs to be obtained from your NCR Vendor and preinstalled on ATM before installing Aptra
platform supplied by CR2. Please contact your CR2 Customer Support representative if more details are
required.
BWAC 5.4 now allows for the local currency to be deposited in the same transaction as the Rand.
4.7 New Features Included in BWAC 5.4 but also Released in a HFX prior to BWAC 5.4
GA
Below is a list of New Features that were also released as part of a BWAC 5.1-HFX or 5.3-HFX prior to release
of BWAC 5.4
Release
BWAC-20488 Account selection Screen needed for Network Bill Payment transaction 5.3-HFX
BWAC-20996 BWAC to send a 172 Message with Close Reason=”99” and 5.3-HFX
Indicator=”1”
BWAC-21051 GBNA ATM - requirement to Print Cash GL totals from cash acceptor 5.3-HFX
menu onto receipts
BWAC-21392 'Change a/c' option should be included in anonymous cheque deposit 5.3-HFX
BWAC-21407 Remove currency selection screen for card based cheque deposits 5.3-HFX
BWAC-21749 Enable token for Cardless Network Cash to be sent from BWAC to 5.3-HFX
Sparrow
BWAC-21767 ATM is not coming online when fail-over between Controllers 5.3-HFX
BWAC-22039 Change the existing 'Clear CDM Transport' supervisor menu item to be 5.3-HFX
'Clear CDM Transport & Perform Test Dispense’
BWAC 5.3 will also include the ability to add the ‘ATM Name’ to the receipt. The ‘ATM Name’ will be as
configured in the ATM Manager GUI on BankWorld.
BWAC 5.3 will offer the ability to print the GL totals to receipt.
BWAC 5.3 will add the ATM ID to these receipts to avoid confusion for the custodian. In cases where multiple
pages need to be printed due to receipt paper size each page will have a page number on it.
1. The user will select Contactless Fast Cash amount from either the idle or cardless menu. Customer has
flexibility to brand button as they would like, in CR2 Standard Brandings we have ‘TapforCash Amount’
button.
2. They will be prompted to tap their card on the contactless card reader
Similar to regular fast cash the amount will be deducted from the card’s default account.
Limits are the same as for regular Fast Cash services
Receipt behaviour has same service restrictions as regular Fast Cash.
BWAC 5.3 now supports cash recycling in addition to cash deposit and cash dispenser operations.
It is currently only available for local cards but this enhancement on BWAC5.3 will make it available for network
cards.
Note this also requires BankWorld 5.2.x.y
This requires BWAC 5.3 to send a new message with a reason for each time it has to close. Any comms-related
closures will be written to the SAF for sending once comms are re-established.
SAA 02.12.00
Note KAL 4.3 Update 003 or higher is mandatory for running BWAC 5.3 on Non-NCR ATMs.
BWAC 5.3 now includes the destination account number in this Docket file.
Cash Deposit
Card to card dual
Cardless cash withdrawal (MPESA)
Instant PIN
Bank Instructions
Physical keyboard layout should adapt to the specific ATM keyboard (OS input locale) and is enabled via the BWAC
configuration GUI.
Physical keyboard will have priority over the virtual keyboard.
A registry setting exists to configure if numeric input fields should use the PIN Pad digits or the physical keyboard ones.
By default, the PIN Pad must be used.
Cancel, clear and enter keys from the PIN Pad must be used in combination with the physical keyboard.
5.18 New Features Included in BWAC 5.3 but also Released in a HFX prior to BWAC 5.3
GA
Below is a list of New Features that were also released as part of a BWAC 4.1-HFX or 5.1-HFX prior to release
of BWAC 5.3
Key Summary
6.10 Aptra 06.04.01, ActiveXFS 04.00.00 , SSA02.08.00 . CR2 Super Aggregate 04.00.02
We have certified Aptra 06.04.01, ActiveXFS 04.00.00 , SSA02.08.00 . CR2 Super Aggregate 04.00.02 on BWAC 5.2.
We recommend this version for new NCR SelfServ ATM installations, and customer should contact their CS
representative for details on latest NCR Aptra versions available and appropriate Aptra version for their ATMs.
Customers should consult their relevant payment brands as to impact and requirements for re-certification with
their payment brands.
8.6 Support for Single Note Added to all Services that use Cash Acceptor
In previous versions of BWAC, single note cash acceptor was supported by some services only e.g. cash
deposit, enhanced bill payment. Single note support is now available to all services that use cash acceptor.
Hardware requirements, software requirements, deployment options and installation procedure for BWAC 5.4
are described in the next sections.
Memory 2 GB RAM
The ATM must have adequate computing resources to run the OS and the vendor’s software stack, with its
service providers and XFS middleware. The incremental computing requirements for BWAC are small and can
be accommodated by any ATM platform that has adequate computing resources for Windows7 or Windows 10
OS and the vendor’s software stack. The ATM Vendor should recommend the appropriate processor and
hardware required to the corresponding software platform provided by the ATM Vendor.
Customers must check with each ATM vendor to confirm that the ATM’s hardware resources and software stack
are Windows7 or Windows10 capable BEFORE installing BWAC 5.4. All vendor specific platform tests should
also be run successfully before BWAC 5.4 is installed.
Additional computing resources may be required if anti-virus, video streaming or 3rd party monitoring software is
installed on the ATM. Additional hard disk space may be required if the ATM is used to store photographs, or if
cheque deposit is offered as a service.
Service Providers – APTRA XFS for NCR ATMs (Supplied to CR2 for new ATM installations); Service providers for
other ATMs are supplied by the relevant ATM vendor.
XFS Middleware – APTRA Active XFS for NCR ATMs or Kalignite 4.4 Update 004 for all other Windows 7 ATM
vendors.
The figure below shows the software stack that is required for ATMs from the most popular ATM vendors:
Service Providers for Wincor, Diebold, GRG Banking or Hyosung ATMs are supplied by the ATM vendor
It is the ATM vendor’s responsibility to supply, license, install and configure the Operating System and Service
Provider software
Kalignite should only be installed once the vendor has verified the ATM is in good working order using test tools
GRG ATMs – GRG platform software must be installed and configured by GRG prior to installing Kalignite and
BWAC
Wincor ATMs – ProBase must be installed and configured by Wincor prior to installing Kalignite and BWAC
Diebold ATMs – Agilis XFS must be installed and configured by Diebold prior to installing Kalignite and BWAC
NCR ATMs running Windows 7 – APTRA XFS 06.06.00, APTRA Active XFS 04.04.00 & SSA 02.12 must be
installed using the APTRA platform DVDs that are supplied by CR2, this is primarily for new ATM installations and
NCR ATMs running Windows 10 – Windows 10 APTRA XFS and APTRA Active XFS platform must be installed
using the APTRA platform DVDs that are supplied by CR2, this is primarily for new ATM installations and customer
should contact their CS representative on latest NCR versions available. Note Windows 10 OS is not included and
this has to be supplied by NCR
It is the bank’s responsibility to ensure that they hold valid run-time licenses for APTRA XFS, APTRA ACTIVE XFS
and/or the KALIGNITE platform
A series of .dpk packages are used to upgrade the software environment on the ATM
Refer to the BWAC 5.4 Installation Guide for detailed instructions on the deployment of BWAC 5.4. The
installation guide can be found under <CD Drive>\Documentation\ on the BWAC 5.4 CD.
All Distributor5 packages for carrying out remote upgrades can be found under < CD Drive>
\Software\Packages\Distributor5 on the BWAC 5.4 CD.
Remember to sign packages with your own private key before downloading them to the ATM.
The roll-back procedure is uninstalling BWAC 5.4 and re-install previous version
In the highly unlikely event that a roll-back procedure is required on a live ATM, the customer should contact
their CS representative to discuss possible alternative options.
Carry out a daily service and take the ATM out of service
If any of the software pre-requisites are missing, you will be asked to install them first
Reboot ATM if requested to do so - return to BWAC installer and continue the installation procedure
Click on the “Upgrade BWAC” button and follow the on-screen instructions
Note: The only upgrade path supported is BWAC 5.x -> BWAC 5.4 and Windows 7 SP1 must be the OS running
on the ATM
On Windows 7 SP1 platforms, the BWAC 5.4 installer will check for Windows 7 updates and Internet Explorer
11. The command window will display all updates installed on the ATM and the ATM must be rebooted at the
end of this step.
If any component is missing, it will be installed and when all pre-checks are satisfied, Setup.exe will proceed to
install BWAC.
When upgrading an ATM to BWAC 5.4, ATM Studio5 5.4 must be used to update the ATM’s branding to the
latest 5.4 branding. This step must be carried out even when there is no requirement to offer the new 5.4
services and screens on the ATM.
Please check any new configuration settings required for new features. See the installation guide for more
details on upgrading and configuring your ATM.
Remote upgrading an ATM to BWAC 5.4 that was already running with BWAC 5.x does not need to include any
pre-requisite packages as no changes were made in this area in BWAC 5.4.
Note the latest BWAgent for BWAC 5.x must be installed and running on each ATM prior to doing a remote
upgrade. The latest version is bwagent 5.3.0.37 and this can also be installed remotely using the BWAgent
updater package. This package can be installed on either BWAC 5.1 or BWAC 5.3 ATMs prior to upgrade to
BWAC 5.4. This package can be obtained from CS if version: bwagent 5.3.0.37 is not already installed.
Carry out a daily service and take the ATM out of service.
Create the Remote Upgrade Master package with BWAC 5.4 binaries and the updated BWAC 5.4 home branding.
Sign the Remote Master Upgrade package and download it to the ATM.
Note: When installing remote packages using ATM Distributor5, it is very important to monitor the status of each
package installation and confirm (with the ATM Distributor5 GUI) the package is fully installed before installing
the next package.
Remember to have prepared your BWAC 5.4 brandings using Studio5 5.4
Remember to sign all packages with your own bank’s certificate before downloading them to the ATM.
Please check any new configuration settings required for new features. See the BWAC 5.4 Installation Guide
for more details on upgrading and configuring your ATM.
BWAC 5.4 has been certified with the following ATM switches:
BankWorld 5.x
Sparrow 81.xx
Note Vendor platforms that run Windows 7 OS or Windows 10 OS and ATM Devices support the XFS standard
are in general supported by BWAC 5.4. CR2 has certified a Number of specific ATM Vendor models and their
associated set of devices
BWAC 5.4 has been certified on the following ATM Vendor product families:
C2220, C4060
5500
8600
SelfServ4, 8
As part of best practices, CR2 recommends that a bank carry out a comprehensive UAT cycle before deploying
this version of BWAC. Contact your Customer Support Representative or Service Manager for further
information.
For further details on the certification of specific ranges of ATMs, contact your Service Manager or Account
Manager.
For further details on how to log a support call, see the CR2 Call_Logging_Procedure_3_0.doc document.