DN Series 200 Operator Manual

You might also like

Download as pdf or txt
Download as pdf or txt
You are on page 1of 145

DN Series 200

Operator Manual

01750310383 F
Copyright © Diebold Nixdorf. Copyright protection is claimed for each revision listed in the document his-
tory, as of the date indicated. All Rights Reserved.
This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-
lectively “Diebold Nixdorf“) and may include information that is protected by copyright, trademark and
patent laws in the US, Germany, and globally. All rights, including rights created by patent grants or reg-
istration of a utility model or design, are reserved.
No part of this document may be translated, reproduced, stored in a retrieval system, or transmit-
ted, in any form or by any means: electronic, mechanical, photocopying, recording, or otherwise,
without prior written permission from Diebold Nixdorf. Any violations of the foregoing may give
rise to a claim for damages.
If the document pages state the information is confidential (or words of similar import), then this
document is intended solely for the use of the employees or other personnel of Diebold Nixdorf
unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without
the express written consent of Diebold Nixdorf are prohibited.
This document should be treated as confidential material for security reasons. Any unauthorized
disclosure or use of confidential material may violate the U.S. Theft of Trade Secrets provisions
of Section 1832 of Title 18 of the United States Code as well as comparable laws in other jurisdic-
tions throughout the world, and may be punishable by fine and imprisonment.
This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY.
In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam-
ages of any nature resulting from the use of information in this manual. The information contained in this
document is subject to change without notice. When using the document for system implementation,
please call your authorized Diebold Nixdorf sales or service representative for any applicable changes.
Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that
appear in this document are used for informational purposes only, and Diebold Nixdorf claims no rights
thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold
Nixdorf products by the owners thereof.
Your use of this document and/or any of the information contained herein constitutes your agreement to
all of the terms stated on this page.

Copyright © 2021, Diebold Nixdorf ii


01750310383 F
Table of contents
1 Introduction ................................................................................................................................ 1-1
1.1 Symbols used in this manual ............................................................................................1-1
1.2 Section-specific Warning Notes .........................................................................................1-2
1.3 Signs, markings and symbols ............................................................................................1-3

2 Safety .......................................................................................................................................... 2-1


2.1 General safety precautions for the system.........................................................................2-1
2.2 Radio Interference..............................................................................................................2-4
2.3 General power interruption.................................................................................................2-5

3 Description ................................................................................................................................. 3-1


3.1 System overview ................................................................................................................3-1
3.1.1 Overall view......................................................................................................... 3-1
3.1.2 Chassis components........................................................................................... 3-5
3.1.3 Component carrier pulled out.............................................................................. 3-8
3.1.4 Fascia components ............................................................................................. 3-12
3.1.5 Safe components ................................................................................................ 3-21
3.1.6 Cash Components .............................................................................................. 3-28
3.2 Operator Panel 10..............................................................................................................3-30
3.3 External control unit ...........................................................................................................3-32
3.3.1 Functions of the External Control Unit ................................................................ 3-33
3.3.2 LED Codes.......................................................................................................... 3-34
3.4 Card box (removable) ........................................................................................................3-36
3.5 Card box (lockable) ............................................................................................................3-37
3.6 Remote Status Indicator.....................................................................................................3-38
3.7 Technical data ....................................................................................................................3-40
3.7.1 General installation conditions ............................................................................ 3-40
3.7.2 Environmental conditions .................................................................................... 3-43

4 Operation .................................................................................................................................... 4-1


4.1 Opening/closing the doors .................................................................................................4-1
4.1.1 Opening/closing the front door ............................................................................ 4-2
4.1.2 Opening/closing the rear door............................................................................. 4-4
4.1.3 Opening/closing the safe door ............................................................................ 4-5
4.2 Opening/closing the fascia .................................................................................................4-22
4.2.1 Opening/closing the fascia, Frontload................................................................. 4-22
4.2.2 Opening/closing the Rearload fascia .................................................................. 4-23
4.2.3 Opening/closing the fascia with fascia lock......................................................... 4-24
4.3 Starting up / Shutting down the System .............................................................................4-26
4.3.1 Starting up the System........................................................................................ 4-26
4.3.2 Shutting down the System .................................................................................. 4-27
4.4 Access control head module ..............................................................................................4-28
4.4.1 Optional electromechanical access control......................................................... 4-29
4.4.2 Mechanical access control .................................................................................. 4-33
4.5 Enforcer solutions ..............................................................................................................4-35
4.5.1 Opening the Chassis Enforcer, Frontload ........................................................... 4-35

Copyright © 2021, Diebold Nixdorf iii


01750310383 F
Table of contents

4.5.2 Opening the Chassis Enforcer, Rearload ........................................................... 4-37


4.5.3 Opening the Safe Enforcer, Frontload ................................................................ 4-39
4.5.4 Opening the Safe Enforcer, Rearload ................................................................. 4-41
4.5.5 Activating the head module in the event of a power failure (Rearload) .............. 4-43
4.5.6 Activation in the event of a power failure (Frontload).......................................... 4-45
4.5.7 Activating the head module in the event of a power failure (Frontload) .............. 4-45
4.5.8 Opening the optional door lock ........................................................................... 4-46
4.6 Starting T/SOP ...................................................................................................................4-47
4.7 Pulling out/pushing in components ....................................................................................4-48
4.7.1 Pulling out / Pushing in Cash Components......................................................... 4-48
4.7.2 Component carrier .............................................................................................. 4-51
4.7.3 CDM module with TP29 ...................................................................................... 4-54
4.8 Emptying the card box (removable) ...................................................................................4-58
4.8.1 Removing the card box ....................................................................................... 4-58
4.8.2 Opening the card box.......................................................................................... 4-59
4.8.3 Closing the card box ........................................................................................... 4-61
4.8.4 Pushing in the card box ...................................................................................... 4-62
4.9 Emptying the card box (lockable).......................................................................................4-63
4.9.1 Opening the card box.......................................................................................... 4-63
4.9.2 Removing cards .................................................................................................. 4-64
4.9.3 Closing the card box ........................................................................................... 4-64
4.10 Accessing the UPS ............................................................................................................4-66
4.10.1 Accessing the UPS with a window trim ............................................................... 4-66
4.11 Opening/closing the operator panel ...................................................................................4-67
4.11.1 Opening/closing the operator panel inspection window ...................................... 4-67
4.11.2 Opening/Closing the Operator Panel .................................................................. 4-68
4.12 Replacing the logo in the fascia .........................................................................................4-69
4.12.1 Branding label fascia........................................................................................... 4-69
4.12.2 Adhesive branding label...................................................................................... 4-72
4.13 Replacing the logo in the trim.............................................................................................4-73
4.14 Setting the volume of the headphone jack .........................................................................4-75

5 Maintenance ............................................................................................................................... 5-1


5.1 Cleaning Housings .............................................................................................................5-1
5.2 Cleaning Keyboards...........................................................................................................5-2
5.3 Cleaning the shutter with ACT function..............................................................................5-3

6 Disposal ...................................................................................................................................... 6-1

7 Corresponding documentation ................................................................................................ 7-1

8 Appendix..................................................................................................................................... 8-1
8.1 Compliance with Standards and Approvals .......................................................................8-1
8.2 Declaration of Conformity...................................................................................................8-3
8.3 Environmental Protection ...................................................................................................8-4

Copyright © 2021, Diebold Nixdorf iv


01750310383 F
Table of contents

List of Figures
Figure 2-1 Switching off the system.........................................................................................2-5
Figure 2-2 General power interruption - Disconnecting the plug .............................................2-5
Figure 3-1 Frontload overall view ............................................................................................3-1
Figure 3-2 Rearload overall view .............................................................................................3-2
Figure 3-3 Rear view from behind ...........................................................................................3-3
Figure 3-4 Illuminated privacy panel........................................................................................3-4
Figure 3-5 Fascia open............................................................................................................3-5
Figure 3-6 Rear door opened - without operator panel inspection window .............................3-6
Figure 3-7 Rear door opened with operator panel inspection window ....................................3-7
Figure 3-8 Frontload component carrier with coin module ......................................................3-8
Figure 3-9 Component carrier pulled out - Rearload ...............................................................3-9
Figure 3-10 Frontload component carrier with CDM module.....................................................3-10
Figure 3-11 Rearload component carrier with CDM module .....................................................3-11
Figure 3-12 15" version, broadside format with function keys ...................................................3-13
Figure 3-13 15" version, broadside format without function keys ..............................................3-14
Figure 3-14 19" version, broadside format without function keys ..............................................3-15
Figure 3-15 19" version, portrait format without function keys...................................................3-16
Figure 3-16 Version 15" with function keys - Rearload..............................................................3-18
Figure 3-17 Guide lights ............................................................................................................3-19
Figure 3-18 Keyboard privacy shield .........................................................................................3-20
Figure 3-19 Front door opened..................................................................................................3-21
Figure 3-20 Safe opened with RM4V - Frontload ......................................................................3-22
Figure 3-21 Safe opened with RM4H - Frontload ......................................................................3-23
Figure 3-22 Safe opened with CMD-V6C - Frontload................................................................3-24
Figure 3-23 Safe opened with RM4V - Rearload.......................................................................3-25
Figure 3-24 Safe opened with RM4H - Rearload.......................................................................3-26
Figure 3-25 Safe opened with CMD-V6C - Rearload ................................................................3-27
Figure 3-26 Upper Unit ..............................................................................................................3-28
Figure 3-27 Lower Unit ..............................................................................................................3-29
Figure 3-28 Operator Panel 10 - Overall view ...........................................................................3-30
Figure 3-29 Operator Panel 10 - Plug connections ...................................................................3-31
Figure 3-30 External Control Unit - Overview ............................................................................3-32
Figure 3-31 Removable card box ..............................................................................................3-36
Figure 3-32 Lockable card box ..................................................................................................3-37
Figure 4-1 Opening the rontload front door .............................................................................4-2
Figure 4-2 Opening the Frontload front door ...........................................................................4-2
Figure 4-3 Closing the Frontload front door.............................................................................4-3
Figure 4-4 Closing the front door with a key ............................................................................4-3
Figure 4-5 Opening the rear door ............................................................................................4-4
Figure 4-6 Opening the fascia, Frontload ................................................................................4-22
Figure 4-7 Closing the fascia ...................................................................................................4-22

Copyright © 2021, Diebold Nixdorf v


01750310383 F
Table of contents

Figure 4-8 Rearload system - Actuating the release ...............................................................4-23


Figure 4-9 Rearload system - Opening the fascia ...................................................................4-23
Figure 4-10 Rearload - Closing the fascia .................................................................................4-24
Figure 4-11 Opening the fascia lock ..........................................................................................4-24
Figure 4-12 Opening the fascia with fascia lock ........................................................................4-25
Figure 4-13 Closing the fascia with fascia lock..........................................................................4-25
Figure 4-14 Switching off the System ........................................................................................4-26
Figure 4-15 Turning off the System ...........................................................................................4-27
Figure 4-16 Emergency release of the safe door, Frontload .....................................................4-30
Figure 4-17 9V block battery labeling ........................................................................................4-31
Figure 4-18 Connecting the 9 V block battery ...........................................................................4-32
Figure 4-19 Mechanical access control 1 ..................................................................................4-33
Figure 4-20 Mechanical access control 2 ..................................................................................4-34
Figure 4-21 Turning the key clockwise ......................................................................................4-35
Figure 4-22 Selecting Unlock Chassis.......................................................................................4-36
Figure 4-23 Chassis Enforcer FL opened..................................................................................4-36
Figure 4-24 Chassis Enforcer error message, RL .....................................................................4-37
Figure 4-25 Changing to Screen 1.............................................................................................4-37
Figure 4-26 Selecting Unlock Chassis, RL ................................................................................4-38
Figure 4-27 Chassis Enforcer opened .......................................................................................4-38
Figure 4-28 Chassis Enforcer error message, FL......................................................................4-39
Figure 4-29 Selecting Unlock Safe ............................................................................................4-39
Figure 4-30 Safe Enforcer FL has been opened .......................................................................4-40
Figure 4-31 Safe Enforcer error message, RL...........................................................................4-41
Figure 4-32 Selecting Unlock Safe ............................................................................................4-41
Figure 4-33 Safe Enforcer RL has been opened .......................................................................4-42
Figure 4-34 9 V block battery with green marking .....................................................................4-43
Figure 4-35 Connecting the 9 V block battery ...........................................................................4-44
Figure 4-36 Emergency release of the safe door, Frontload .....................................................4-45
Figure 4-37 Emergency release of the head module ................................................................4-45
Figure 4-38 Opening the optional lock 1....................................................................................4-46
Figure 4-39 Opening the optional lock 2....................................................................................4-46
Figure 4-40 Calling the T/SOP...................................................................................................4-47
Figure 4-41 Pulling out the Upper Unit ......................................................................................4-48
Figure 4-42 Pushing in the Upper Unit ......................................................................................4-49
Figure 4-43 Pulling out the Lower Unit ......................................................................................4-49
Figure 4-44 Pushing in the Lower Unit ......................................................................................4-50
Figure 4-45 Pushing up the operator panel ...............................................................................4-52
Figure 4-46 Lowering the operator panel...................................................................................4-52
Figure 4-47 Pulling out/Pushing in component carriers .............................................................4-53
Figure 4-48 Releasing component carrier CDM with TP29 .......................................................4-54
Figure 4-49 Pulling out CDM with TP29 ....................................................................................4-54

Copyright © 2021, Diebold Nixdorf vi


01750310383 F
Table of contents

Figure 4-50 Unlocking CDM with TP29 .....................................................................................4-55


Figure 4-51 CDM with TP29; opening the document tray..........................................................4-55
Figure 4-52 CDM with TP29; closing the document tray ...........................................................4-56
Figure 4-53 Closing CDM with TP29 .........................................................................................4-56
Figure 4-54 CDM with TP29; pushing in the printer...................................................................4-57
Figure 4-55 CDM with TP29; pushing in the component carrier................................................4-57
Figure 4-56 Pulling out the removable card box ........................................................................4-58
Figure 4-57 Unlocking the removable card box .........................................................................4-59
Figure 4-58 Opening the removable card box ...........................................................................4-59
Figure 4-59 Removable card box – Removing cards ................................................................4-60
Figure 4-60 Closing the removable card box.............................................................................4-61
Figure 4-61 Locking the removable card box ............................................................................4-61
Figure 4-62 Pushing in the removable card box ........................................................................4-62
Figure 4-63 Unlocking the lockable card box.............................................................................4-63
Figure 4-64 Opening the lockable card box...............................................................................4-63
Figure 4-65 Lockable card box – Removing cards ....................................................................4-64
Figure 4-66 Closing the lockable card box ................................................................................4-64
Figure 4-67 Locking the lockable card box ................................................................................4-65
Figure 4-68 Opening the UPS for rearload versions with window trim ......................................4-66
Figure 4-69 Pulling out the UPS for rearload versions with window trim ...................................4-66
Figure 4-70 Unlocking the operator panel inspection window ...................................................4-67
Figure 4-71 Opening the operator panel inspection window .....................................................4-67
Figure 4-72 Opening/closing the operator panel .......................................................................4-68
Figure 4-73 Dimensions of the branding label fascia.................................................................4-69
Figure 4-74 Branding label - Loosening clips ............................................................................4-70
Figure 4-75 Replacing the branding label..................................................................................4-70
Figure 4-76 Branding label – Closing clips ................................................................................4-71
Figure 4-77 Dimensions of the adhesive branding label ...........................................................4-72
Figure 4-78 Recess for the adhesive branding label .................................................................4-72
Figure 4-79 Logo dimensions in the trim ...................................................................................4-73
Figure 4-80 Releasing the logo..................................................................................................4-73
Figure 4-81 The logo pane opens..............................................................................................4-74
Figure 4-82 Removing the logo holder ......................................................................................4-74
Figure 4-83 Setting the headphone jack volume .......................................................................4-75
Figure 5-1 Cleaning the shutter with ACT function ..................................................................5-3
Figure 8-1 Declaration of Conformity.......................................................................................8-3

Copyright © 2021, Diebold Nixdorf vii


01750310383 F
Table of contents

List of Tables
Table 1-1 Warning signs used................................................................................................1-3
Table 1-2 Mandatory Signs Used ...........................................................................................1-3
Table 3-1 Status LED .............................................................................................................3-30
Table 3-2 Functions of the On/Off button ...............................................................................3-33
Table 3-3 Electrical characteristics of the supply network......................................................3-40
Table 3-4 System conditions ..................................................................................................3-41
Table 3-5 Installation specifications........................................................................................3-42
Table 3-6 Heat dissipation......................................................................................................3-43
Table 3-7 Climatic environmental conditions..........................................................................3-43
Table 3-8 Noise emissions .....................................................................................................3-43
Table 5-1 Approved cleaning agents for the housing .............................................................5-1
Table 5-2 Approved cleaning agents for keyboards ...............................................................5-2
Table 5-3 Approved cleaning agents for the shutter with ACT function .................................5-3
Table 7-1 Corresponding manuals .........................................................................................7-1

Copyright © 2021, Diebold Nixdorf viii


01750310383 F
1

1 Introduction
This operator manual is intended to make you acquainted with the system and its intended use. Please
refer to the Safety chapter for the corresponding intended use (see ).
This manual contains important information regarding how to operate the system in a safe, appropriate
and economical manner. Compliance with this manual will help to reduce hazards, repair costs and
downtime, as well as to increase the reliability and service life of the system. Existing national regula-
tions for accident prevention and environmental protection are also valid. The operator must ensure that
every person working on or with the system reads and utilizes this manual.
This manual must be kept in a designated and easily accessible location and it must be referred to in the
event of even the slightest doubt.
This manual contains the following information:
• A description of the system and the components used (see Section 3).
• Steps that are required for correct operation of the system and access to components of the system
chassis, fascia and safe (see Section 4).
• Steps and information about cleaning and maintaining the system (see Section 5).
• Information regarding disposal of the system (see Section 6).
• Information about how to access corresponding documentation (see Corresponding documentation).
Further information can be found in the operator manuals of the individual components, which are listed
in the chapter "Corresponding documentation".

1.1

1.1 Symbols used in this manual

● Text following a bullet point represents an item in a list.

„“ Text in quotation marks refers to other chapters or sections in this document.

‚‘ Text in simple quotation marks relates to components/mounting parts which are in-
cluded in the delivery package.

Prerequisite that must be fulfilled before an action.

1. Numbered instructions describe activities which must be carried out in the specified se-
quence
2.

n.

Intermediate result of an action.

Action successfully completed.

Copyright © 2021, Diebold Nixdorf 1-1


01750310383 F
Introduction
1.2

1.2 Section-specific Warning Notes

DANGER
This warning note describes a hazard with a high degree of risk which, if not avoided, will
result in death or grave bodily injury.

WARNING
This warning note describes a hazard with a medium degree of risk which, if not avoided,
could result in death or grave bodily injury.

CAUTION
This warning note describes a hazard with a low degree of risk which, if not avoided, could
result in slight or minor bodily injury.

NOTE
This note provides application tips and information that help prevent errors and material
damage.

Copyright © 2021, Diebold Nixdorf 1-2


01750310383 F
Introduction
1.3

1.3 Signs, markings and symbols


The following designations can be used in this manual or on the system.

Table 1-1: Warning signs used

Warning signs

General information Warning of Warning of Warning of


Warning signs electrical voltage hot surface hand injuries

Warning of Warning of Warning of Warning of


counter-rotating sharp laser radiation obstacles
rollers object in the head area

Table 1-2: Mandatory Signs Used

Mandatory Signs

Wear Wear Wear Wear


ear protection eye protection foot protection hand protection

Pull Observe
main plug the manual

Prohibition signs

Climb
forbidden

Copyright © 2021, Diebold Nixdorf 1-3


01750310383 F
2

2 Safety 2.1

2.1 General safety precautions for the system


This system complies with the relevant safety regulations for information processing equipment.

NOTE
Read this entire manual carefully in order to obtain a thorough knowledge with respect to
the system and the components, in addition to their operation and maintenance.
Operate the system and the components correctly in accordance with this manual in order
to avoid injuries and damage.
Keep this manual available and consult it for guidance when you are unsure about how to
carry out one or another of the procedures.

DANGER
Electrical voltage
Risk of fatal injury through contact with live parts! Before performing any cleaning, mainte-
nance or repair work, disconnect the system from the main power supply (for details see
Section 2.3)
l Switch off the system (see chapter "Operation",
section "Switching the system on/off).
l Disconnect the connector of the power supply cable from the electrical socket in-
stalled by the building contractor.

DANGER
Missing filling piece in the safe: danger of electric shock due to damaged cables
Removing the filling piece or the additional metal sheets in the safe can damage exposed
cables and lead to a severe electric shock with fatal consequences.
l Never start up the system without filling piece and additional metal sheets.

WARNING
Risk of impact
Be careful not to injure your head when the fascia or the rear door is opened.
l Move carefully when either the fascia or the rear door is opened.

• Observe the warning and information labels on the system.


• Unless otherwise stated, grasp the components only by the green control elements when handling
them.

Copyright © 2021, Diebold Nixdorf 2-1


01750310383 F
Safety

• This system is equipped with a safety-tested power cable which must be connected to a suitable
grounded socket only.
• Always hold the plug when removing the power cable. Never pull on the cable itself.
• Lay all connecting cables in such a way that they will not be stepped on or tripped over, damaged or
crushed in any way.
• Have damaged power cables replaced immediately.
• Make sure that there is always free access to the electrical sockets used or to the electrical circuit-
breakers of the facility installation.

DANGER
In case of an emergency (e.g. damaged cabinets, controls or power cables, liquids or for-
eign objects in the system) take the following steps:
Switch the system voltage-free immediately by:
l Switching off the automatic circuit breaker or removing the fuse insert from the fuse
holder in the distributor box of the facility installation.
l Disconnecting the plug of the power supply cable from the grounded socket in the fa-
cility installation.
l Interrupting the power connection between the UPS (uninterruptible power supply)
and the system (see chapter "Introduction", section "General power interruption" in
the operating manual);
l For further system-specific notes, please refer to the operating manuals.
l Inform the customer service responsible for you.

• Never connect or disconnect data transmission lines during a thunderstorm.


• Always keep the system’s ventilation openings free from obstruction to ensure proper ventilation and
to prevent malfunctions resulting from overheating.
• Use only accessories and extension components that have been approved by Diebold Nixdorf .
Nonobservance can result in damage to the system or violations of regulations concerning safety, ra-
dio interference and ergonomical requirements.
• Please note that if external voltages are fed into the prepared cabling for the installation of additional
electronics (e.g. EMA connection), only safety extra-low voltage circuits (ES1 circuits) are involved.
• To clean the system only use cleaning agents approved by Diebold Nixdorf (see chapter "Cleaning,
Service and Maintenance" in the operating manual).
• Components with adjustable light effects are integrated in this product. Repetition frequencies be-
tween 5 Hz and 40 Hz should be avoided as certain light frequencies or flickering light sources can
cause epileptic seizures in some individuals. Also avoid light reflections and synchronize the cycles
wherever possible. Ensure that monitors refresh rates are as high as possible.
• The system is designed to operate in a pollution degree 2 environment. Operation in higher pollution
levels is not permitted.

Copyright © 2021, Diebold Nixdorf 2-2


01750310383 F
Safety

DANGER
Repairs
Repair work on the system or on the components may be carried out only by authorized
specialist staff. Unauthorized opening of the system or repair work carried out improperly
could result in considerable danger to the user.
In case of noncompliance, Diebold Nixdorf excludes all liability.

Lithium batteries

DANGER
Danger of fire and explosion
The handling and replacement of batteries should only be performed by authorized per-
sonnel trained by Diebold Nixdorf trained or authorized service personnel.
There is danger of fire or explosion if the batteries are handled improperly. It is therefore
important to note the following points:
l Avoid short circuits
l Never recharge the battery
l Avoid temperatures above +100°C (+212°F).
l Do not attempt to open the battery by force
l Do not allow the battery to come into contact with water or fire
l The battery should only be replaced with the same or an equivalent type recom-
mended by Diebold Nixdorf (see chapter “Appendix,” section “Consumables” in the
operating manual). Dispose of used batteries in compliance with national regulations
and the manufacturer's specifications.

Copyright © 2021, Diebold Nixdorf 2-3


01750310383 F
Safety
2.2

2.2 Radio Interference

WARNING
This is a Class A product; it can cause radio interference in residential areas. The operator
may be obligated to implement suitable measures in such cases.

Copyright © 2021, Diebold Nixdorf 2-4


01750310383 F
Safety
2.3

2.3 General power interruption

NOTE
A general power interruption has the following effects:
– Transactions in progress are canceled immediately (exception: ID card transport).
– Dispensed banknotes remain in the transport routes of the cash module. They are not
processed until the system is switched on again according to the configuration.
– Depending on the parameter setting, ID cards are either ejected, retained or transported
to the card reject tray. This transaction will be completed properly.

1. Access the external control unit (see Operator Manual, chapter "System overview", section "Chas-
sis components").

2. Switch the system off with the ON/OFF but-


ton of the external control unit (1).

Figure 2-1: Switching off the system

ü The type of plug used may differ depending


on the country of origin.
3. To ensure the power supply is fully discon-
nected, disconnect the power supply cable
from the electrical socket (1).
Alternatively, the power supply can be interrupted
by switching off the circuit-breaker or removing
the fuse from the distributor box of the facility in-
stallation.

Figure 2-2: General power interruption - Disconnecting the


plug

Copyright © 2021, Diebold Nixdorf 2-5


01750310383 F
3

3 Description 3.1

3.1 System overview


3.1.1

3.1.1 Overall view


3.1.1.1

3.1.1.1 Overall view, Frontload from the front

TD-01573-161
2
1

Figure 3-1: Frontload overall view

1 System 3 Front door

2 Fascia

Copyright © 2021, Diebold Nixdorf 3-1


01750310383 F
Description
3.1.1.2

3.1.1.2 Overall view, Rearload from the front

TD-01573-161
2
1

Figure 3-2: Rearload overall view

1 System 3 Cover door

2 Fascia

Copyright © 2021, Diebold Nixdorf 3-2


01750310383 F
Description
3.1.1.3

3.1.1.3 Overall view from the rear

TD-01573-179
2

1 4

Figure 3-3: Rear view from behind

1 System 6 Safe door

2 Rear door 7 Number combination lock

3 Operator panel inspection window (op- 8 Locking/release handle of the safe


tional)

4 Lock for the operator panel inspection win- 9 Key-operated lock


dow (optional)

5 Rear door lock

Copyright © 2021, Diebold Nixdorf 3-3


01750310383 F
Description
3.1.1.4

3.1.1.4 Illuminated privacy panel

TD-01573-264
2

2
1 1

1 1

Figure 3-4: Illuminated privacy panel

1 Illuminated privacy panel, fascia 2 Illuminated privacy panel, top of the chas-
sis

Copyright © 2021, Diebold Nixdorf 3-4


01750310383 F
Description
3.1.2

3.1.2 Chassis components


3.1.2.1

3.1.2.1 Fascia open

TD-01573-159
1

4
8
ER
W
PO
R
O

R
R
ER

WE
PE

PO
B
LF

US
ST
TE

7 6

Figure 3-5: Fascia open

1 PC 5 Release for recycling module, upper unit

2 DVD drive 6 Input/output tray

3 External control unit 7 Component carrier grip

4 Operator panel 8 Release for the journal printer

Copyright © 2021, Diebold Nixdorf 3-5


01750310383 F
Description
3.1.2.2

3.1.2.2 Rear door opened (without operator panel inspection window)

TD-01573-177
1

4
9

8 5

6
7

Figure 3-6: Rear door opened - without operator panel inspection window

1 PC 6 Recycling module, upper unit

2 External control unit 7 Release for the recycling module, upper unit

3 Operator Panel 8 Release for the component carrier

4 Operator keyboard 9 Release for the journal printer

5 Release for the fascia

Copyright © 2021, Diebold Nixdorf 3-6


01750310383 F
Description
3.1.2.3

3.1.2.3 Rear door opened (with operator panel inspection window)

TD-01573-178
1

10 5

9 6

7
8

Figure 3-7: Rear door opened with operator panel inspection window

1 PC 6 Release for fascia

2 Release for the operator panel 7 Recycling module, upper unit

3 Operator Panel 8 Release for recycling module, upper unit

4 External control unit 9 Release for the component carrier

5 Operator keyboard 10 Release for the journal printer

Copyright © 2021, Diebold Nixdorf 3-7


01750310383 F
Description
3.1.3

3.1.3 Component carrier pulled out


3.1.3.1

3.1.3.1 Frontload with coin module

TD-01573-162
2

1 3
ER
W
PO
R
RO

R
ER

WE
PE

PO
B
LF

US
ST
TE

Figure 3-8: Frontload component carrier with coin module

1 Journal printer

2 Coin module

3 Card box

4 Card reader

5 Receipt printer

Copyright © 2021, Diebold Nixdorf 3-8


01750310383 F
Description
3.1.3.2

3.1.3.2 Rearload with coin module

TD-01573-176
2

1 4

Figure 3-9: Component carrier pulled out - Rearload

1 Card reader

2 Receipt printer

3 Coin module

4 Journal printer

5 Card box

Copyright © 2021, Diebold Nixdorf 3-9


01750310383 F
Description
3.1.3.3

3.1.3.3 Frontload with CDM module

TD-01573-241
1

Figure 3-10: Frontload component carrier with CDM module

1 Journal printer 4 Card reader

2 CDM module 5 Receipt printer

3 Card box 6

Copyright © 2021, Diebold Nixdorf 3-10


01750310383 F
Description
3.1.3.4

3.1.3.4 Rearload with CDM module

TD-01573-247
2

Figure 3-11: Rearload component carrier with CDM module

1 Card reader 4 Journal printer

2 Receipt printer 5 Card box

3 CDM module 6

Copyright © 2021, Diebold Nixdorf 3-11


01750310383 F
Description
3.1.4

3.1.4 Fascia components


3.1.4.1

3.1.4.1 Frontload controls

NOTE
The following illustrations only show an excerpt of the possible fascia versions. The ap-
pearance of your fascia depends on the version you ordered.

Copyright © 2021, Diebold Nixdorf 3-12


01750310383 F
Description
3.1.4.1.1

3.1.4.1.1 Version 15", broadside format with function keys

TD-01573-166
2

1 3

16 4

15

14

13 8

12 10

11

Figure 3-12: 15" version, broadside format with function keys

1 Environmental camera 9 Headphone jack

2 Loudspeaker 10 PIN pad with privacy shield

3 Portrait camera 11 Barcode scanner

4 Logo labeling/logo sticker 12 Fingerprint sensor

5 Function keys 13 Cash in/cash out shutter

6 Card input 14 Receipt output

7 Cash slot camera 15 LCD monitor

8 Contactless card reader 16 Awareness mirrors

Copyright © 2021, Diebold Nixdorf 3-13


01750310383 F
Description
3.1.4.1.2

3.1.4.1.2 15" version, broadside format without function keys

TD-01573-167
2

1 3

16 4

15

14

13 8

12 10

11

Figure 3-13: 15" version, broadside format without function keys

1 Environmental camera 9 Headphone jack

2 Loudspeakers 10 PIN pad with privacy shield

3 Portrait camera 11 Barcode scanner

4 Logo labeling/logo sticker 12 Fingerprint sensor

5 - 13 Cash in/cash out shutter

6 Card input 14 Receipt output

7 Cash slot camera 15 LCD monitor

8 Contactless card reader 16 Awareness mirrors

Copyright © 2021, Diebold Nixdorf 3-14


01750310383 F
Description
3.1.4.1.3

3.1.4.1.3 19" version, broadside format without function keys

TD-01573-168
2

1 3

16

15

18 6

14

13 8

12 10

11

Figure 3-14: 19" version, broadside format without function keys

1 Environmental camera 10 PIN pad with privacy shield

2 Loudspeakers 11 Barcode scanner

3 Portrait camera 12 Fingerprint sensor

4 - 13 Cash in/cash out shutter

5 - 14 Receipt output

6 Card input 15 LCD monitor

7 Cash slot camera 16 Awareness mirrors

8 Contactless card reader 18 Check input

9 Headphone jack

Copyright © 2021, Diebold Nixdorf 3-15


01750310383 F
Description
3.1.4.1.4

3.1.4.1.4 19" version, portrait format without function keys

TD-01573-169
2

1 3

16

15

17 6

14

13 8

12 10

11

Figure 3-15: 19" version, portrait format without function keys

1 Environmental camera 10 PIN pad with privacy shield

2 Loudspeakers 11 Barcode scanner

3 Portrait camera 12 Fingerprint sensor

4 - 13 Cash in/cash out shutter

5 - 14 Receipt output

6 Card input 15 LCD monitor

7 Cash slot camera 16 Awareness mirrors

8 Contactless card reader 17 Coin-out tray

9 Headphone jack

Copyright © 2021, Diebold Nixdorf 3-16


01750310383 F
Description
3.1.4.2

3.1.4.2 Rearload Controls

NOTE
The following illustrations only show an excerpt of the possible fascia versions. The ap-
pearance of your fascia depends on the version you ordered.

Copyright © 2021, Diebold Nixdorf 3-17


01750310383 F
Description
3.1.4.2.1

3.1.4.2.1 Version 15" with function keys - Rearload

TD-01573-166
2

1 3

16 4

15

14

13 8

12 10

11

Figure 3-16: Version 15" with function keys - Rearload

1 Environmental camera 9 Headphone jack

2 Loudspeakers 10 PIN pad with privacy shield

3 Portrait camera 11 Barcode scanner

4 Logo labeling/logo sticker 12 Fingerprint sensor

5 Function keys 13 Cash in/cash out shutter

6 Card input 14 Receipt output

7 Cash slot camera 15 LCD monitor

8 Contactless card reader 16 Awareness mirrors

Copyright © 2021, Diebold Nixdorf 3-18


01750310383 F
Description
3.1.4.3

3.1.4.3 Guide lights

TD-01573-183
2

Figure 3-17: Guide lights

1 Receipt output lighting 3 Cash in/cash out shutter lighting

2 Card input lighting 4 Contactless card reader lighting

NOTE
The lighting of the contactless card reader is preset at the factory.
The lighting setting can be changed via application.

Copyright © 2021, Diebold Nixdorf 3-19


01750310383 F
Description
3.1.4.4

3.1.4.4 Keyboard privacy shield

TD-01573-163
Figure 3-18: Keyboard privacy shield

Copyright © 2021, Diebold Nixdorf 3-20


01750310383 F
Description
3.1.5

3.1.5 Safe components


3.1.5.1

3.1.5.1 Front door opened

TD-01573-160
3

Figure 3-19: Front door opened

1 Key-operated lock

2 Locking/release handle of the safe door

3 Safe lock

Copyright © 2021, Diebold Nixdorf 3-21


01750310383 F
Description
3.1.5.2

3.1.5.2 Safe opened with RM4V

TD-01573-164
5

1
4

3 1

Figure 3-20: Safe opened with RM4V - Frontload

1 Release mechanism for the recycling module, lower unit RM4V

2 Recycling module, lower unit

3 First customer connection box

4 Second customer connection box

Copyright © 2021, Diebold Nixdorf 3-22


01750310383 F
Description
3.1.5.3

3.1.5.3 Safe opened with RM4H

TD-01573-165
1

3 2

Figure 3-21: Safe opened with RM4H - Frontload

1 Recycling module, lower unit RM4H

2 Release mechanism for the recycling module, lower unit

3 First customer connection box

4 Second customer connection box

Copyright © 2021, Diebold Nixdorf 3-23


01750310383 F
Description
3.1.5.4

3.1.5.4 Safe opened with CMD-V6C

TD-01573-175
1

3 2

Figure 3-22: Safe opened with CMD-V6C - Frontload

1 Cash Media Dispenser CMD-V6C

2 Release mechanism for the Cash Media Dispenser

3 First customer connection box

4 Second customer connection box

Copyright © 2021, Diebold Nixdorf 3-24


01750310383 F
Description
3.1.5.5

3.1.5.5 Safe opened with RM4V

TD-01573-182
5

1
4

3 2

Figure 3-23: Safe opened with RM4V - Rearload

1 Recycling module, lower unit RM4V

2 Release mechanism for the recycling module, lower unit

3 First customer connection box

4 Second customer connection box

Copyright © 2021, Diebold Nixdorf 3-25


01750310383 F
Description
3.1.5.6

3.1.5.6 Safe opened with RM4H

TD-01573-180
1

3 2

Figure 3-24: Safe opened with RM4H - Rearload

1 Recycling module, lower unit RM4H

2 Release for the recycling module, lower unit

3 First customer connection box

4 Second customer connection box

Copyright © 2021, Diebold Nixdorf 3-26


01750310383 F
Description
3.1.5.7

3.1.5.7 Safe opened with CMD-V6C

TD-01573-231
1

3 2

Figure 3-25: Safe opened with CMD-V6C - Rearload

1 Cash Media Dispenser CMD-V6C

2 Release mechanism for the Cash Media Dispenser

3 First customer connection box

4 Second customer connection box

Copyright © 2021, Diebold Nixdorf 3-27


01750310383 F
Description
3.1.6

3.1.6 Cash Components

NOTE
Cash components
Different cash components are available for the DN Series. The cash components are de-
picted schematically in the following illustrations.
The operation and maintenance of the cash components are described in the component-
specific Operator Manuals (see chapter "Corresponding documentation").

Upper Unit

Figure 3-26: Upper Unit

1 Upper Unit

2 Unlocking lever for upper unit

Copyright © 2021, Diebold Nixdorf 3-28


01750310383 F
Description

Lower Unit

3
1

Figure 3-27: Lower Unit

1 Lower Unit

2 Unlocking lever for lower unit*

3 Unlocking lever for lower unit*

* Depending on the component, the unlocking lever can be located on either the left or the right. The unlocking lever is marked in green.

Copyright © 2021, Diebold Nixdorf 3-29


01750310383 F
Description
3.2

3.2 Operator Panel 10


During normal operation, the Operator Panel 10 (OP10) is controlled via the touch screen.
After 30 minutes of inactivity, the OP10 will automatically switch to its standby mode.

TD-01573-410
1 2

Figure 3-28: Operator Panel 10 - Overall view

1 Status LED 2 On/Off switch

Table 3-1: Status LED

Color of status LED Operating mode


Green Operational

Yellow Standby

Red Off

Copyright © 2021, Diebold Nixdorf 3-30


01750310383 F
Description

TD-01573-408
1

Figure 3-29: Operator Panel 10 - Plug connections

1 Micro USB 3 DC In

2 Display port 4

Copyright © 2021, Diebold Nixdorf 3-31


01750310383 F
Description
3.3

3.3 External control unit

7 2

6 3

Figure 3-30: External Control Unit - Overview

1 ON/OFF LED 5 Service button

2 Supply voltage LED 6 Service LED

3 State of charge LED (full) 7 ON/OFF button

4 UPS LED

Copyright © 2021, Diebold Nixdorf 3-32


01750310383 F
Description
3.3.1

3.3.1 Functions of the External Control Unit


ON/OFF button
The On/Off button switches the system on and off.
The start-up/ power down of the system may take a few seconds. A possibly still running transaction
(e.g. customer cash dispensing transactions) is completed before the system is completely powered
down.

Table 3-2: Functions of the On/Off button

Action Description
Push-button operation System powers down in a controlled way
(with On/Off Led switched on)

Push-button operation System starts


(with On/Off Led switched off)

Push-button operation Forced shutdown


(longer than 5 seconds) (system powers down uncontrolled)

Service button
The Service button is used to call the product-specific software (T/SOP) of the system. Use the T/SOP in
order to carry our maintenance measures on the system or the components.
Supply voltage LED
The supply voltage LED indicates the operating status of the UPS.
• If the LED is green, the system is operated via the normal power supply system.
• If the LED lights up yellow, UPS operation is active.
Battery status indicator
The battery status indicator consists of two LEDs, which can indicate different battery statuses (see
Figure 3-30).

Copyright © 2021, Diebold Nixdorf 3-33


01750310383 F
Description
3.3.2

3.3.2 LED Codes


3.3.2.1

3.3.2.1 Battery status indicator with active power source

State of charge Status UPS LED Description


LED (full)
OFF OFF Indicates that no battery backup (UPS) is present.

ON OFF Indicates that the UPS is present and the battery is fully
charged.

OFF ON Indicates that the UPS is present and the battery is being
charged.

OFF FLASHING Indicates that the UPS is present and the batteries are almost
depleted. Batteries are being charged.
3.3.2.2

3.3.2.2 Battery status indicator with active battery source

State of charge Status UPS LED Description


LED (full)
ON OFF Battery has more than 40% capacity remaining.

OFF ON Battery has 40% or less capacity remaining.


3.3.2.3

3.3.2.3 Main Voltage and On / Off LED

Main voltage LED On / Off LED Description


OFF OFF Main voltage off, battery charger off or not connected

ON OFF Main voltage switched on, system switched off

ON FLASHING Main voltage switched on, system starts or shuts down

ON ON Main voltage switched on, system ready for operation

OFF ON System runs in battery mode

OFF FLASHING System runs in battery mode,


System shuts down

Copyright © 2021, Diebold Nixdorf 3-34


01750310383 F
Description
3.3.2.4

3.3.2.4 Service LED

Service LED Description


ON T/SOP is active, or emulated switch is in service position.

FLASHING T/SOP is active, 36V and/or 25V are switched off

OFF T/SOP is inactive and emulated switch is in "in operation" position.

Copyright © 2021, Diebold Nixdorf 3-35


01750310383 F
Description
3.4

3.4 Card box (removable)

NOTE
Drawn-in customer cards are stored in the card box. Empty the box regularly (see
Section 4.8).

TD-01576-08
1

Figure 3-31: Removable card box

1 Key-operated lock 2 Card insertion slot

Copyright © 2021, Diebold Nixdorf 3-36


01750310383 F
Description
3.5

3.5 Card box (lockable)

NOTE
Drawn-in customer cards are stored in the card box. Empty the box regularly (see
Section 4.9).

TD-01576-14
1

Figure 3-32: Lockable card box

1 Key-operated lock 2 Card insertion slot

Copyright © 2021, Diebold Nixdorf 3-37


01750310383 F
Description
3.6

3.6 Remote Status Indicator


The system may be equipped with a 'Remote Status Indicator' (RSI). This indicator can be installed
physically separated from the system. It is used to inform the operator about the current status of the
system. In contrast to the Remote Status Indicator - Standard, the Remote Status Indicator - Audio also
features an acoustic signal generator. If the indicator is red (1), a continuous tone is also generated. This
can be deactivated via the 'Audio Reset' key. The visual indicator, however, will remain in place.

Remote Status Indicator -


Default

1
2
3

Remote Status Indicator - Audio

1
2
3

Copyright © 2021, Diebold Nixdorf 3-38


01750310383 F
Description

Item Display / Meaning Remedy


Function
1 Red 'SERVICE REQUIRED' Follow the instructions displayed on
(service required) the operator panel and/or the monitor.

If a permanent error has occurred, in-


form customer care.

2 Yellow 'SUPPLIES REQUIRED' Follow the instructions displayed on


(maintenance required) the operator panel and/or the monitor.

3 Green 'IN SERVICE'


(The system is in operation)

4 Acoustic signal Continuous tone with See pos. 1


generator 'SERVICE REQUIRED'

5 Key Switches the continuous tone


'Audio Reset' off.

Copyright © 2021, Diebold Nixdorf 3-39


01750310383 F
Description
3.7

3.7 Technical data


3.7.1

3.7.1 General installation conditions


3.7.1.1

3.7.1.1 Electrical characteristics of the supply network

Table 3-3: Electrical characteristics of the supply network

Supply voltage range: 100 - 240 V

Rated frequency: 50/60 Hz

Network Type: TN (network with PE conductor)

Permissible tolerance for rated voltage: + 6% /- 10%

Permissible tolerance for rated frequency: ± 1%

Copyright © 2021, Diebold Nixdorf 3-40


01750310383 F
Description
3.7.1.2

3.7.1.2 System conditions

Table 3-4: System conditions

100-120 V 220-240 V
Idle mode Operation (max) Idle mode Operation (max)

Rated current consumption*: 1.0 A 6.5 A 0.5 A 3.5 A

Active power 105 W 700 W 105 W 700W

Protection class I I

Type of system connection Country-specific safety plug Country-specific safety plug


(wall outlet)

Fuse 20 A automatic circuit breaker 16 A automatic circuit breaker

Degree of protection accord- IP X0 IP X0


ing to EN 60529

*configuration-dependent

Copyright © 2021, Diebold Nixdorf 3-41


01750310383 F
Description
3.7.1.3

3.7.1.3 Installation specifications

Table 3-5: Installation specifications

Weight *:

Without installation plinth With installation plinth

UL safe

System weight: 503 kg (1108.93 lbs) 528 kg (1164.04 lbs)

Surface load: 12.3 kN/m² (1.78 lbf/in²) 13.2 kN/m² (1.91 lbf/in²)

CEN I safe

System weight: 575 kg (1267.66 lbs) 605 kg (1333.80 lbs)

Surface load: 12.6 kN/m² (1.83 lbf/in²) 13.6 kN/m² (1.97 lbf/in²)

CEN III safe

System weight: 665 kg (1466.07 lbs) 695 kg (1532.21 lbs)

Surface load: 14.6 kN/m² (2.12 lbf/in²) 15.6 kN/m² (2.26 lbf/in²)

CEN IV safe

System weight: 674 kg (1485.92 lbs) 704 kg (1552.05 lbs)

Surface load: 14.8 kN/m² (2.15 lbf/in²) 15.8 kN/m² (2.30 lbf/in²)

CEN III EXGas safe

System weight: 669 kg (1474.89 lbs) 699 kg (1541.03 lbs)

Surface load: 14.7 kN/m² (2.13 lbf/in²) 15.7 kN/m² (2.27 lbf/in²)

CEN IV EXGas safe

System weight: 679 kg (1496.94 lbs) 709 kg (1563.08 lbs)

Surface load: 14.9 kN/m² (2.16 lbf/in²) 15.9 kN/m² (2.30 lbf/in²)

* The weight specifications indicate the empty weight of the sys-


tem and the installation version free-standing in the room.

Copyright © 2021, Diebold Nixdorf 3-42


01750310383 F
Description
3.7.2

3.7.2 Environmental conditions


Table 3-6: Heat dissipation

Heat dissipation
Active power* (W) Heat output* (W)
Idle mode Operation***

105 165 125

*configuration-dependent
*** typical operating cycle, configuration-dependent

Table 3-7: Climatic environmental conditions

Air temperature °C Relative air humidity %


Operation (indoors): +0 to +40 (32 to 104°F) 5 to 85

Transport: -25 to +60 (-13 to 140°F) 15 to 98

Storage: -10 to +40 (14 to 104°F) 5 to 98

Table 3-8: Noise emissions

Noise values according to ISO Idle mode Operation ***


9296
Workplace-related sound pres- 38 dB 53 dB
sure level LpAm (at adjacent
workplace)

*** typical operating cycle, configuration-dependent

NOTE
Noise emissions should be taken into account when selecting the installation site. Operat-
ing fans or the noise level associated with a transaction can be perceived as disruptive
when standing in the vicinity of the system when it is in operation; these noises may need
to be reduced through sound protection measures (e.g. sound insulating walls, etc.).
These must comply with the environmental conditions that apply to the specific system
(see above) and the maintenance spaces (see chapter "Planning the installation", section
"Operation and maintenance spaces").

Copyright © 2021, Diebold Nixdorf 3-43


01750310383 F
4

4 Operation 4.1

4.1 Opening/closing the doors

Key set for the front door, the rear door and the
operator panel inspection window
(key and spare key).

Copyright © 2021, Diebold Nixdorf 4-1


01750310383 F
Operation
4.1.1

4.1.1 Opening/closing the front door


4.1.1.1

4.1.1.1 Open the Front Door


1. Insert the key into the lock of the front door

TD-01573-188
(1).
2. Turn the key clockwise (2).

2
1

Figure 4-1: Opening the rontload front door

3. Open the front door (1).


TD-01573-189

Figure 4-2: Opening the Frontload front door

Copyright © 2021, Diebold Nixdorf 4-2


01750310383 F
Operation
4.1.1.2

4.1.1.2 Close Front Door


1. Close the front door (1).

1 TD-01573-190

Figure 4-3: Closing the Frontload front door

2. Turn the key counterclockwise (1).


TD-01573-187

3. Pull the key from the lock of the front door


(2).

Figure 4-4: Closing the front door with a key

Copyright © 2021, Diebold Nixdorf 4-3


01750310383 F
Operation
4.1.2

4.1.2 Opening/closing the rear door

NOTE
Do not use excessive force here.
In the case of a DN Series 200 Rearload with optional access control head module, the
rear door is additionally locked and/or secured against unauthorized opening.
If the access control head module is activated, you will not be able to turn the key in the
door lock of the rear door. The door lock is disabled.
For operation, see section "Access control head module".

4.1.2.1

4.1.2.1 Opening the Rear Door

TD-01573-224 1. Insert the key in the rear door lock (1).


2. Turn the key clockwise (2).
3. Open the rear door.
1

Figure 4-5: Opening the rear door 4.1.2.2

4.1.2.2 Closing the Rear Door


1. Close the rear door as far as possible.
2. Turn the key counterclockwise and remove it from the lock.

Copyright © 2021, Diebold Nixdorf 4-4


01750310383 F
Operation
4.1.3

4.1.3 Opening/closing the safe door


4.1.3.1

4.1.3.1 Opening/closing the safe door (with factory setting)

NOTE
The safe can be fitted either with one number combination lock and one key-operated lock
or, optionally, with two number combination locks. The second number combination lock is
opened in the same way as the first one.
An electronic lock is also optionally available. In this case, please refer to the manufac-
turer's operating instructions included with the system.

NOTE
The standard key supplied with the device is used to open the safe door for the first time.
The key-operated lock must then be set to the original key. It is not allowed to use the
standard key several times or even permanently.

Standard key
This key is used to open the safe door with the
factory-preset number combination lock.

Copyright © 2021, Diebold Nixdorf 4-5


01750310383 F
Operation
4.1.3.1.1

4.1.3.1.1 Opening the safe door (with factory setting)

Frontload systems only


1. Open the front door or the standard/design door depending on the system used (refer to the sys-
tem-specific operating manual, chapter "Basic operation").
1. Start the T/SOP (see system-specific Operator Manual).
2. Call up the function for the measure you require on DN Series 200 .

NOTE
If the safe is connected to an alarm system, opening the safe or discarding the number
combination may be blocked. In this case, you will have to disarm the intruder alarm sys-
tem first.

Indexes on the number combination lock


1 = Changing index
1

2 2 = Opening index
0
10
90
80

20
70

30

40
60
50

Setting the number combination on the number combination lock

NOTE
Turn the dial slowly and steadily. Never use force and do not turn the dial backwards. If
you turn past a number in the combination, you will have to re-dial the entire combination.
Do not count the number of turns but the number of times the numbers appear below the
opening index.

The number combination lock is preset at the factory.

Copyright © 2021, Diebold Nixdorf 4-6


01750310383 F
Operation

3. Turn the dial of the number combination lock


four complete turns counterclockwise and
stop with '50' positioned exactly below the
opening index.

0
10
90
80

20
70

30
40
60
50

4. Then turn the dial of the number combination


lock clockwise as far as possible.
This releases the number combination lock.

0
10
90
80

20
70

30

40
60
50

5. Open the key-operated lock cap (if installed).

Copyright © 2021, Diebold Nixdorf 4-7


01750310383 F
Operation

6. Insert the standard key into the lock.


7. Turn the key clockwise as far as possible.

8. Turn the locking/unlocking lever or wheel


counterclockwise as far as possible.
9. Open the safe door as far as possible.

Copyright © 2021, Diebold Nixdorf 4-8


01750310383 F
Operation
4.1.3.1.2

4.1.3.1.2 Closing the safe door (with factory setting)


1. Close the safe door.
2. Turn the locking/release lever to clockwise as far it goes.
3. Exit the product-specific software.
4. Turn the key counter-clockwise as far as
possible (1).
5. Remove the key from the lock (2).

6. Close the cap of the lock (if installed).

NOTE
To change the number combination, you must turn the dial at least one full turn to the left
and then four full turns to the right.

Copyright © 2021, Diebold Nixdorf 4-9


01750310383 F
Operation

Changing (discarding) the number combina-


tion
7. To discard the number combination rotate
the dial at least one full turn counterclock-
wise and then at least four turns clockwise.
0
10
90
80

20
70

40 30
60
50

Frontload only
1. Close the system (see chapter "Opening/closing the doors")
8. Close the front door or the standard/design door depending on the system used (refer to the sys-
tem-specific operating manual, chapter "Basic operation").

Copyright © 2021, Diebold Nixdorf 4-10


01750310383 F
Operation
4.1.3.2

4.1.3.2 Customizing the key and number combination locks

NOTE
After the system is installed, the key lock must be set to fit the three original keys and the
combination lock must be set to a new and/or your own number combination.

NOTE
The safe can be fitted either with one number combination lock and one key-operated lock
or, optionally, with two number combination locks. The second number combination lock is
changed the same way as described for the first one.
An electronic lock is also optionally available. In this case, please refer to the manufac-
turer's operating instructions included with the system.

3 Original keys:
These keys are used to open the safe door after
system installation.

4.1.3.2.1

4.1.3.2.1 Customizing the key-operated lock

NOTE
- Read this section carefully before customizing the lock.
- Customize the lock with the safe door open. To open the safe door, refer to the descrip-
tions in the respective sections ("Opening/closing the safe door (with factory setting)" or
"Opening/closing the safe door (with customized lock)"), depending on the installation sta-
tus.
- Never force the lock or key.
- Always keep your keys in a safe place.
- If you lose or misplace a key, always change the lock to fit a new key immediately, even
if the original key (the previous key) is recovered.

Copyright © 2021, Diebold Nixdorf 4-11


01750310383 F
Operation

Customization process
1. Open the safe door and close the bolt work (by turning the locking/release lever clockwise as far as
possible).
2. With the safe door open, turn the valid key counterclockwise as far as possible (closing).
3. Remove the key.

NOTE
The position of the service opening on the inside of the safe door depends on the safe
type used. The illustration shows possible locations (1) or (2) of the sealing plug or the
flap.

4. On the inside of the safe door either remove


the sealing plug of the service opening or
push the flap of the service opening aside.

11
2

5. Press the pushbutton behind the sealing plug or the flap and keep it pressed.
6. Insert the old key and turn it clockwise as far as possible (opening; approx. 180 degrees).
7. Release the pushbutton and remove the key (without turning the key again!).
8. Insert the new key and turn it counterclockwise as far as possible (closing; approx. 180 degrees).
9. Remove the key.
The lock is now set to the new key.

NOTE
Before you close the door, check at least three times that the lock works correctly with the
new key.

Copyright © 2021, Diebold Nixdorf 4-12


01750310383 F
Operation
4.1.3.2.2

4.1.3.2.2 Customizing the number combination lock

NOTE
Turn the dial slowly and steadily. Never use force and do not turn the dial back if you turn
past a number in the combination. Restart the whole procedure. Do not count the number
of turns but the number of times the numbers appear below the opening index.

Indexes on the number combination lock


1 = Changing index
1

2 2 = Opening index
0
10
90
80

20
70

30

40
60
50

1. Open the lock with the existing combination (see sections "Opening/closing the safe door (with fac-
tory setting) or (with customized lock)").
2. Open the safe door.
3. Close the lock with the safe door open.
4. Now dial the existing combination on the changing index. Stop at the third, i.e. the last, number on
the changing index.

NOTE
The position of the service opening on the inside of the safe door depends on the safe
type used. The illustration shows possible positions (1) or (2) of the service opening for
the reset key.

Copyright © 2021, Diebold Nixdorf 4-13


01750310383 F
Operation

5. Insert the reset key included with the device


as far as possible into the service opening
on the inside of the safe door.
6. Turn the reset key 90 degrees counter-clock-
wise.

1
2

4.1.3.2.3

4.1.3.2.3 Setting the new 3-digit code, e.g. 60 - 33 - 43

NOTE
The safe door must remain open until you have tested the new combination at least three
times. The third number must not be between 95 and 20.

1. Rotate the dial counterclockwise until '60' is under the changing index for the fourth time.
2. Rotate the dial clockwise until '33' is under the changing index for the third time.
3. Rotate the dial counterclockwise until '43' appears under the changing index for the second time.
4. Turn the reset key 90° clockwise (original position) and remove it.
5. Test the new combination on the opening index at least 3 times with the safe door open.
The new code is now set.

NOTE
Test the new combination on the opening index at least 3 times with the safe door open.

Copyright © 2021, Diebold Nixdorf 4-14


01750310383 F
Operation
4.1.3.3

4.1.3.3 Opening/closing the safe door (with customized lock)

NOTE
The safe can be fitted either with one number combination lock and one key-operated lock
or, optionally, with two number combination locks. The second number combination lock is
opened in the same way as the first one.
An electronic lock is also optionally available. In this case, please refer to the manufac-
turer's operating instructions included with the system.

The system comes with three original keys, which are used to open and close the safe door after instal-
lation:

3 Original keys:
These keys are used to open the safe door after
system installation.

Copyright © 2021, Diebold Nixdorf 4-15


01750310383 F
Operation
4.1.3.3.1

4.1.3.3.1 Opening the safe door (with customized lock)

Frontload only
Frontload systems only
1. Open the front door or the standard/design door depending on the system used (refer to the sys-
tem-specific operating manual, chapter "Basic operation").
1. Start the T/SOP (see system-specific Operator Manual).
2. Call up the function for the measure you require on DN Series 200 .

NOTE
If the safe is connected to an alarm system, opening the safe or discarding the number
combination may be blocked. In this case, you will have to disarm the intruder alarm sys-
tem first.

Opening the number combination lock with 3-digit code

NOTE
Turn the dial slowly and steadily. Never use force and do not turn the dial back if you turn
past a number in the combination. Restart the whole procedure. Do not count the number
of turns but the number of times the numbers appear below the opening index.

3. Turn the dial counterclockwise until the first


number appears exactly below the opening
index for the fourth time.

0
10
90
80

20
70

30

40
60
50

Copyright © 2021, Diebold Nixdorf 4-16


01750310383 F
Operation

4. Turn the dial clockwise until the second num-


ber appears exactly below the opening in-
dex for the third time.

0
10
90
80

20
70

30
40
60
50

5. Turn the dial counterclockwise until the third


number appears exactly below the opening
index for the second time.

0
10
90
80

20
70

30

40
60
50

6. Then turn the dial clockwise as far as possi-


ble.

0
10
90
80

20
70

30

40
60
50

This releases the number combination lock.

Copyright © 2021, Diebold Nixdorf 4-17


01750310383 F
Operation

7. Open the key-operated lock cap (if installed).

8. Insert the original key into the lock.


9. Turn the key clockwise as far as possible.

Copyright © 2021, Diebold Nixdorf 4-18


01750310383 F
Operation

10. Turn the locking/unlocking lever or wheel


counterclockwise as far as possible.
11. Open the safe door as far as possible.

Copyright © 2021, Diebold Nixdorf 4-19


01750310383 F
Operation
4.1.3.3.2

4.1.3.3.2 Closing the safe door (with customized lock)


1. Close the safe door and turn the locking/release lever clockwise as far as possible.
2. Exit the product-specific software.
3. Turn the key counter-clockwise as far as
possible (1).
4. Remove the key from the lock (2).

5. Close the cap of the lock (if installed).

NOTE
To change the number combination, you must turn the dial at least one full turn to the left
and then four full turns to the right.

Copyright © 2021, Diebold Nixdorf 4-20


01750310383 F
Operation

Changing (discarding) the number combina-


tion
6. To discard the number combination rotate
the dial at least one full turn counterclock-
wise and then at least four turns clockwise.
0
10
90
80

20
70

40 30
60
50

7. Close the front door or the standard/design door depending on the system used (refer to the sys-
tem-specific operating manual, chapter "Basic operation").

Copyright © 2021, Diebold Nixdorf 4-21


01750310383 F
Operation
4.2

4.2 Opening/closing the fascia


4.2.1

4.2.1 Opening/closing the fascia, Frontload


4.2.1.1

4.2.1.1 Opening the Frontload Fascia


1. Open the front door (see Section 4.1.1).

2. Press the two levers (1).

TD-01573-185
1
3. Open the fascia (2).
1

1
1

Figure 4-6: Opening the fascia, Frontload 4.2.1.2

4.2.1.2 Closing the Frontload fascia


1. Close the fascia (1).
TD-01573-186

Figure 4-7: Closing the fascia

Copyright © 2021, Diebold Nixdorf 4-22


01750310383 F
Operation
4.2.2

4.2.2 Opening/closing the Rearload fascia


4.2.2.1

4.2.2.1 Opening the Rearload fascia

CAUTION
Risk of injury
There is a risk of injury to anyone positioned in front of the fascia when it is released.
l Make sure no one is in front of the fascia before you release it.

1. Open the rear door.

TD-01573-225
2. Press the release mechanism in the direction
shown by the arrow (1).
1

Figure 4-8: Rearload system - Actuating the release

3. Open the fascia (1).


TD-01573-217

Figure 4-9: Rearload system - Opening the fascia

Copyright © 2021, Diebold Nixdorf 4-23


01750310383 F
Operation
4.2.2.2

4.2.2.2 Closing the Rearload fascia


1. Close the fascia (1).

TD-01573-186
1

Figure 4-10: Rearload - Closing the fascia 4.2.3

4.2.3 Opening/closing the fascia with fascia lock


4.2.3.1

4.2.3.1 Opening the fascia with fascia lock


1. Insert the key into the fascia lock (1).
TD-01573-202

2. Turn the key clockwise (2).

2
1

Figure 4-11: Opening the fascia lock

Copyright © 2021, Diebold Nixdorf 4-24


01750310383 F
Operation

3. Open the fascia (1).

TD-01573-201
1

Figure 4-12: Opening the fascia with fascia lock 4.2.3.2

4.2.3.2 Closing the fascia with fascia lock


1. Close the fascia (1).
TD-01573-186

Figure 4-13: Closing the fascia with fascia lock

Copyright © 2021, Diebold Nixdorf 4-25


01750310383 F
Operation
4.3

4.3 Starting up / Shutting down the System

NOTE
The system is switched on and off via the external control unit. A general description of
the external control unit can be found in the chapter "External control unit" (refer to
Section 3.3).

NOTE
Depending on the system and variant, the external control unit can be installed at different
positions in the system.
The position of the external control unit can be found in chapter "Description", section
"System overview".

4.3.1

4.3.1 Starting up the System

NOTE
After shutting down the system, you must wait at least five minutes before starting up the
system again.

ü Gain access to the external control unit (see


chapter “Description”, section "System over-
view").
ü Make sure the power switch is on.
1. Press the on/off button on the external con-
trol unit (see chapter Figure 3-30).
C The ON/OFF LED lights up green.
C The system starts.
Figure 4-14: Switching off the System

Copyright © 2021, Diebold Nixdorf 4-26


01750310383 F
Operation
4.3.2

4.3.2 Shutting down the System

NOTE
Current transactions
A transaction that is still running (for example, payment to a customer) is completed be-
fore the system is completely shut down.

ü Gain access to the external control unit ("see


chapter "Description, section "System over-
view").
1. Press the "On / Off" button on the external
control unit (see chapter Section 3.3).
C The "System LED" goes off as soon as the
system has been shut down.
NOTE! System shutdown may take a few sec-
onds depending on operating system and run-
Figure 4-15: Turning off the System
ning transactions.

Copyright © 2021, Diebold Nixdorf 4-27


01750310383 F
Operation
4.4

4.4 Access control head module


The optional access control head module regulates access to the upper area of the dispensing/recycling
module if there is any money located in the banknote path (for example, in the event of a banknote jam).
Depending on the configuration of the system, the head module can only be accessed in the event of a
jam, or under general circumstances, by opening the safe door (authorized access).
There are two versions of access control head module:
• Electromechanical access control
• Mechanical access control

Copyright © 2021, Diebold Nixdorf 4-28


01750310383 F
Operation
4.4.1

4.4.1 Optional electromechanical access control


The optional access control head module is activated when banknotes are located in the upper unit of
the dispensing/recycling module.
If banknotes are located in the upper unit of the dispensing/recycling module, the following system doors
will also be locked:
• Fascia in the case of a Frontload system
• Rear door in the case of a Rearload system
If the access control head module is active due to a banknote jam, the system door can no longer be
opened by using the system key alone. In this case, the system can only be opened by using the system
key and opening the safe door.
4.4.1.1

4.4.1.1 Activation in normal mode (Frontload)


1. Turn the system key clockwise.
C The system checks whether there are any banknotes in the head area.
No banknotes in the head area
• Open the fascia (see Section 4.2.3.1).
Banknotes in the head area
• The fascia springs open slightly and an acoustic signal is emitted.
• Open the safe door (see Section 4.1.3).
• Turn the key again to unlock the electromechanical access control head module.
• The fascia can now be fully opened. 4.4.1.2

4.4.1.2 Activation in normal mode (Rearload)


1. Turn the system key 45° clockwise.
C The system checks whether there are any banknotes in the head area.
No banknotes in the head area
• Open the rear door (see Section 4.1.2.1).
Banknotes in the head area
• The latching mechanism of the rear door is blocked and an acoustic signal is emitted.
• Open the safe door (see Section 4.1.3).
• Turn the key again to unlock the electromechanical access control head module.
• The rear door can now be unlocked and opened.

Copyright © 2021, Diebold Nixdorf 4-29


01750310383 F
Operation
4.4.1.3

4.4.1.3 Activation in the event of a power failure (Frontload)


1. Unlock the fascia (see Section 4.2.3.1).

2. Open the safe door.

TD-01573-297
3. Pull both of the Bowden wires to activate the
emergency release function.

Figure 4-16: Emergency release of the safe door, Frontload

Copyright © 2021, Diebold Nixdorf 4-30


01750310383 F
Operation
4.4.1.4

4.4.1.4 Activation in the event of a power failure (Rearload)

NOTE
Activating electromechanical access control in the event of a power failure
To activate the electromechanical access control module in the event of a power failure,
you will need a 9 V block battery.
The 9V block battery is not contained in the delivery package and must be purchased sep-
arately from a specialist retailer.

Accessories required:
9V block battery

1. Open the safe door (see Section 4.1.3).


2. Pay attention to the correct polarity of the
battery contacts when installing the 9 V block
battery.
3. Select the battery contact cable without a
green marking (1).

Figure 4-17: 9V block battery labeling

Copyright © 2021, Diebold Nixdorf 4-31


01750310383 F
Operation

4. Connect the 9 V block battery to the 9 V bat-


tery contact (1) in the safe (2).
C The electromechanical access control mod-
ule is activated.

2
1

Figure 4-18: Connecting the 9 V block battery

NOTE
Disconnecting the block battery from the battery contact in the safe
After activating the electromechanical access control module and opening the system, you
must disconnect the 9 V block battery from the battery contact in the safe.

1. Disconnect the 9V block battery from the


battery contact (3).

Copyright © 2021, Diebold Nixdorf 4-32


01750310383 F
Operation
4.4.2

4.4.2 Mechanical access control


The optional mechanical access control head module is always activated. It prevents access to the head
module as long as the safe is closed.
The head module can be unlocked via a Bowden wire in the safe area.
4.4.2.1

4.4.2.1 Opening the mechanical access control module


1. Open the fascia.

TD-01573-203
1
R
WE
PO
R
RO

ER
ER
PE

POW
LF

USB
ST
TE

Figure 4-19: Mechanical access control 1

2. Open the safe door.


3. Pull the lever (1) upwards.
4. Use the grip (2) to pull the upper unit forwards as far as possible.

Copyright © 2021, Diebold Nixdorf 4-33


01750310383 F
Operation

TD-01573-207
1

Figure 4-20: Mechanical access control 2

5. Pull the Bowden wire (1) forwards while simultaneously pulling the grip (2).
C The physical access control module is open. 4.4.2.2

4.4.2.2 Closing the mechanical access control module


1. Slide in the upper unit until the latching mechanism engages in place.

Copyright © 2021, Diebold Nixdorf 4-34


01750310383 F
Operation
4.5

4.5 Enforcer solutions


The optional Enforcer solutions secure the system against physical attacks.
The Chassis Enforcer designates the use of additional locks and locking mechanisms that protect the
fascia/rear door from being opened by force. The additional locks on the fascia can only be unlocked via
the T/SOP.
The Safe Enforcer designates the use of a lock that blocks the head module of the dispensing/recycling
module and thus covers the safe opening for cash transfer. The lock can only be unlocked via the T/
SOP.
4.5.1

4.5.1 Opening the Chassis Enforcer, Frontload


1. Turn the key clockwise.

TD-01573-202
C The locks open and the fascia springs up.
C The user SOP starts automatically.
2. Navigate to the T/SOP.

2
1

Figure 4-21: Turning the key clockwise

3. Select Devices.
4. Select Special Electronics.
5. Select Device Functions.
6. Select Enforcer Locks.

Copyright © 2021, Diebold Nixdorf 4-35


01750310383 F
Operation

7. Select Unlock Chassis.

Figure 4-22: Selecting Unlock Chassis

8. The Chassis Enforcer has been opened (1).

Figure 4-23: Chassis Enforcer FL opened

Copyright © 2021, Diebold Nixdorf 4-36


01750310383 F
Operation
4.5.2

4.5.2 Opening the Chassis Enforcer, Rearload


Opening the rear door
• In the basic version, the rear door is opened via the standard lock (see Section 4.1.2).
• For systems with electromechanical access control, please note the activation procedure (see
Section 4.4.1.2).
• In the extended version, the rear door is opened via the optional door lock (see Section 4.5.8).
Opening the fascia
1. Start the T/SOP (see Section 4.6).
2. Select Devices.
3. Select Special Electronics.
4. Select Device Functions.
5. Select Enforcer Locks.

Note: If you do not change to T/SOP on the fas-


cia, error message (1) will appear.
6. Select 92 and change to T/SOP on the fas-
cia.

Figure 4-24: Chassis Enforcer error message, RL

7. Select Screen 1 (1).


8. Make a note of the password (2).
9. Confirm by pressing Ok (3).

Figure 4-25: Changing to Screen 1

Copyright © 2021, Diebold Nixdorf 4-37


01750310383 F
Operation

10. The display changes to the fascia side.


11. Enter the password.
12. Select Unlock Chassis.

Figure 4-26: Selecting Unlock Chassis, RL

13. The Chassis Enforcer has been opened.

Figure 4-27: Chassis Enforcer opened

Copyright © 2021, Diebold Nixdorf 4-38


01750310383 F
Operation
4.5.3

4.5.3 Opening the Safe Enforcer, Frontload


1. Select your system-specific version:
• For systems equipped with the Chassis Enforcer and Safe Enforcer, open the fascia as described
(see Section 4.5.1).
• For systems only equipped with the Safe Enforcer, open the fascia as described (see Section 4.2.3).
• For systems that are also equipped with electromechanical access control, please note the activation
procedure (see Section 4.4.1.1).
2. Start the T/SOP (see Section 4.6).
3. Select Devices.
4. Select Special Electronics.
5. Select Device Functions.
6. Select Enforcer Locks.

Note: If the head module is not unlocked, error


message (1) will appear.
7. Unlock the head module.
1

Figure 4-28: Chassis Enforcer error message, FL

8. Select Unlock Safe.

Figure 4-29: Selecting Unlock Safe

Copyright © 2021, Diebold Nixdorf 4-39


01750310383 F
Operation

9. The Safe Enforcer has been opened.

Figure 4-30: Safe Enforcer FL has been opened

Copyright © 2021, Diebold Nixdorf 4-40


01750310383 F
Operation
4.5.4

4.5.4 Opening the Safe Enforcer, Rearload


1. To open the Safe Enforcer, you must first open the rear door. Select your system-specific version.
• In the basic version, the rear door is opened via the standard lock (see Section 4.1.2).
• For systems with electromechanical access control, please note the activation procedure (see
Section 4.4.1.2).
• In the extended version, the rear door is opened via the optional door lock (see Section 4.5.8).
2. Start the T/SOP (see Section 4.6).
3. Select Devices.
4. Select Special Electronics.
5. Select Enforcer Locks.

Note: If the head module is not unlocked, error


message (1) will appear.
6. Unlock the head module.
1

Figure 4-31: Safe Enforcer error message, RL

7. Select Unlock Safe.

Figure 4-32: Selecting Unlock Safe

Copyright © 2021, Diebold Nixdorf 4-41


01750310383 F
Operation

8. The Safe Enforcer has been opened.

Figure 4-33: Safe Enforcer RL has been opened

Copyright © 2021, Diebold Nixdorf 4-42


01750310383 F
Operation
4.5.5

4.5.5 Activating the head module in the event of a power failure (Rearload)

NOTE
Activating the electromechanical head module latching mechanism in the event of a
power failure
To activate the head module in the event of a power failure, you will need a 9 V block bat-
tery.
The 9V block battery is not contained in the delivery package and must be purchased sep-
arately from a specialist retailer.

Accessories required:
9V block battery

1. Open the safe door (see Section 4.1.3).

2. Pay attention to the correct polarity of the


battery contacts when installing the 9 V block
battery.
3. Select the battery contact cable with the
green marking (1).

Figure 4-34: 9 V block battery with green marking

Copyright © 2021, Diebold Nixdorf 4-43


01750310383 F
Operation

4. Connect the 9 V block battery to the 9 V bat-


tery contact (1) in the safe (2).
C The electromechanical access control mod-
ule is activated.

2
1

Figure 4-35: Connecting the 9 V block battery

NOTE
Disconnecting the block battery from the battery contact in the safe
After activating the electromechanical access control module and opening the system, you
must disconnect the 9 V block battery from the battery contact in the safe.

1. Disconnect the 9V block battery from the


battery contact (3).

Copyright © 2021, Diebold Nixdorf 4-44


01750310383 F
Operation
4.5.6

4.5.6 Activation in the event of a power failure (Frontload)


1. Unlock the fascia (see Section 4.2.3.1).

2. Open the safe door.

TD-01573-297
3. Pull both of the Bowden wires to activate the
emergency release function.

Figure 4-36: Emergency release of the safe door, Frontload 4.5.7

4.5.7 Activating the head module in the event of a power failure


(Frontload)
1. Open the system door.
TD-01573-298

2. Open the fascia.


3. Pull out the upper unit (see Section 4.7.1.1).
4. Pull the Bowden wire to actuate the emer-
gency release function.

Figure 4-37: Emergency release of the head module

Copyright © 2021, Diebold Nixdorf 4-45


01750310383 F
Operation
4.5.8

4.5.8 Opening the optional door lock


1. Turn the master key (1) clockwise (2).

TD-01573-406
1
2

Figure 4-38: Opening the optional lock 1

2. Turn the double bit key (1) counterclockwise


TD-01573-407

(2).
C The system door can now be opened.
1

Figure 4-39: Opening the optional lock 2

Copyright © 2021, Diebold Nixdorf 4-46


01750310383 F
Operation
4.6

4.6 Starting T/SOP

NOTE
The T/SOP is started via the external control unit. Access to the external control unit may
vary, depending on the system version.

ü Gain access to the external control unit (see


chapter Description, section "System over-
view").
ü Make sure the power switch is in ON posi-
tion.
1. Actuate the Service button on the external
1

control unit (see chapter Section 3.3.


C The Service LED is on (see Section 3.3).
Figure 4-40: Calling the T/SOP C The T/SOP is being started.

Copyright © 2021, Diebold Nixdorf 4-47


01750310383 F
Operation
4.7

4.7 Pulling out/pushing in components


4.7.1

4.7.1 Pulling out / Pushing in Cash Components

NOTE
Cash Components
Different cash components are available for the DN Series. In the following figures the
cash components are shown schematically..
The operation and maintenance of the cash components is described in the component-
specific operator manual.

4.7.1.1

4.7.1.1 Pulling out / Pushing in upper unit


1. Unlock the upper unit by the release lever
(1).
2. Pull the upper unit out of the system by using
the release lever (2).

1 2

Figure 4-41: Pulling out the Upper Unit

Copyright © 2021, Diebold Nixdorf 4-48


01750310383 F
Operation

3. Push the upper unit (1) into the system by


using the release lever (2) .

Figure 4-42: Pushing in the Upper Unit 4.7.1.2

4.7.1.2 Pulling out / Pushing in the Lower Unit


ü Note the different positions of the release
lever (1). Depending on the component, the
release lever can be located on the left or
right side of the component. The release
lever is marked green.

1 2 1. Pull the release lever upwards (1).


2. Pull the lower unit out of the system by using
1 2 the release lever (2).

Figure 4-43: Pulling out the Lower Unit

Copyright © 2021, Diebold Nixdorf 4-49


01750310383 F
Operation

3. Push the lower unit (1) into the system by


using the release lever (2).

Figure 4-44: Pushing in the Lower Unit

Copyright © 2021, Diebold Nixdorf 4-50


01750310383 F
Operation
4.7.2

4.7.2 Component carrier


4.7.2.1

4.7.2.1 Pulling out/Pushing in Frontload Component Carriers


4.7.2.1.1

4.7.2.1.1 Pulling out the Frontload Component Carriers


1. Open the fascia (see Section 4.2.1.1)

Pulling out

TD-01573-192
2. Grip the handle to pull the component carrier
as far as possible out of the system (1).
1

4.7.2.1.2

4.7.2.1.2 Pushing in the Frontload Component Carriers


1. Grip the handle to slide the component carrier as far as possible into the system.

Copyright © 2021, Diebold Nixdorf 4-51


01750310383 F
Operation
4.7.2.1.3

4.7.2.1.3 Pulling out the component carrier with CDM module

NOTE
For systems with a check deposit module and/or a coin module, the component carrier
can only be pulled out when the operator panel is raised.

1. Open the fascia.

2. Raise the operator panel (1) in the direction

TD-01573-205
of the arrow.
C The component carrier can now be pulled
out.
2
1

Figure 4-45: Pushing up the operator panel 4.7.2.1.4

4.7.2.1.4 Pushing in the component carrier with CDM module

1. Slide in the component carrier.


TD-01573-204

2. Lower the operator panel (1) in the direction


of the arrow.
3. Close the fascia.
1

Figure 4-46: Lowering the operator panel

Copyright © 2021, Diebold Nixdorf 4-52


01750310383 F
Operation
4.7.2.2

4.7.2.2 Pulling out/Pushing in Rearload Component Carriers


4.7.2.2.1

4.7.2.2.1 Pulling out the Rearload Component Carriers


1. Open the rear door (see Section 4.1.2).
2. Pull out the upper unit of the RM4 (see Pulling out/pushing in the recycling module upper unit).

3. Press the release mechanism downwards

TD-01573-220
(1).
4. Pull the component carrier out by the green
ledge on the release mechanism (2).

Figure 4-47: Pulling out/Pushing in component carriers 4.7.2.2.2

4.7.2.2.2 Pushing in the Rearload Component Carriers


1. Push the component carrier in by the green ledge on the release mechanism until it snaps into
place.

Copyright © 2021, Diebold Nixdorf 4-53


01750310383 F
Operation
4.7.3

4.7.3 CDM module with TP29


4.7.3.1

4.7.3.1 Opening the CDM module with TP29


1. Release the component carrier (1).

TD-01573-267
2. Pull out the component carrier (2).

Figure 4-48: Releasing component carrier CDM with TP29

3. Use the green grip (1) to release the TP29.


TD-01573-268

1 4. Pull out the printer. (2).

Figure 4-49: Pulling out CDM with TP29

Copyright © 2021, Diebold Nixdorf 4-54


01750310383 F
Operation

5. Unlock the document tray (1) by using the

TD-01573-265
key (2).

2
1

Figure 4-50: Unlocking CDM with TP29

6. Slide the green grip downwards (1).


TD-01573-266

C The document tray is open and the docu-


ments can be removed.

Figure 4-51: CDM with TP29; opening the document tray

Copyright © 2021, Diebold Nixdorf 4-55


01750310383 F
Operation
4.7.3.2

4.7.3.2 Closing CDM with TP29


1. Slide the green grip upwards (1).

TD-01573-269
C The document tray is closed.

Figure 4-52: CDM with TP29; closing the document tray

2. Close the lock (1).


TD-01573-271

3. Remove the key (2).


1

Figure 4-53: Closing CDM with TP29

Copyright © 2021, Diebold Nixdorf 4-56


01750310383 F
Operation

4. Push the printer inwards (1).

TD-01573-272
1

Figure 4-54: CDM with TP29; pushing in the printer

5. Push the component carrier into the system


TD-01573-270

until it engages in position (1).


1

Figure 4-55: CDM with TP29; pushing in the component car-


rier

Copyright © 2021, Diebold Nixdorf 4-57


01750310383 F
Operation
4.8

4.8 Emptying the card box (removable)


4.8.1

4.8.1 Removing the card box


1. Activate the product-specific software (see chapter "Operation").
2. Open the DN Series 200 and gain access to the card box (see chapter "Description").

NOTE
Note that the card box cannot be pushed back into the mounting fixture if the card inser-
tion slot is closed by the lock mechanism. In this case, no ID cards can be transported to
the card box and the system may shut down. Before the card box is pushed in, it must be
opened and closed again (see sections "Opening the card box" and "Closing the card
box").

3. Pull the card box (1) from its mount (2) in the
TD-01576-01

1 direction of the arrow.

Figure 4-56: Pulling out the removable card box

Copyright © 2021, Diebold Nixdorf 4-58


01750310383 F
Operation
4.8.2

4.8.2 Opening the card box


1. Remove the card box.

2. Insert the key into the lock.

TD-01576-07
3. Turn the key as far as possible in the direc-
tion of the arrow.

Figure 4-57: Unlocking the removable card box

4. Open the hinged cover (1) in the direction of


TD-01576-05

1 the arrow.

Figure 4-58: Opening the removable card box

NOTE
Reset the card counter using the product-specific software (application-specific).

Copyright © 2021, Diebold Nixdorf 4-59


01750310383 F
Operation

5. Remove any ID cards upwards (see arrow).

TD-01576-06
Figure 4-59: Removable card box – Removing cards

Copyright © 2021, Diebold Nixdorf 4-60


01750310383 F
Operation
4.8.3

4.8.3 Closing the card box

NOTE
The key can only be removed from the lock when the card box is locked.

1. Close the cover of the card box in the direc-

TD-01576-02
tion of the arrow.

Figure 4-60: Closing the removable card box

2. With the cover closed, turn the key in the di-


TD-01576-04

rection of the arrow to lock the card box.


3. Remove the key.
C Make sure the card insertion slot is open.

Figure 4-61: Locking the removable card box

Copyright © 2021, Diebold Nixdorf 4-61


01750310383 F
Operation
4.8.4

4.8.4 Pushing in the card box


1. Push the card box (1) into its mount (2) until

TD-01576-03
1 it audibly locks into place.

Figure 4-62: Pushing in the removable card box

2. Exit the product-specific software.


3. Close the DN Series 200.

Copyright © 2021, Diebold Nixdorf 4-62


01750310383 F
Operation
4.9

4.9 Emptying the card box (lockable)


4.9.1

4.9.1 Opening the card box


1. Insert the key into the lock.

TD-01576-13
2. Turn the key as far as possible in the direc-
tion of the arrow.

Figure 4-63: Unlocking the lockable card box

3. Open the hinged cover (1) in the direction of


TD-01576-11

the arrow.
1

Figure 4-64: Opening the lockable card box

NOTE
Reset the card counter using the product-specific software (application-specific).

Copyright © 2021, Diebold Nixdorf 4-63


01750310383 F
Operation
4.9.2

4.9.2 Removing cards


1. Remove any ID cards upwards (see arrow).

TD-01576-12

Figure 4-65: Lockable card box – Removing cards 4.9.3

4.9.3 Closing the card box

NOTE
The key can only be removed from the lock when the card box is locked.

1. Close the cover of the card box in the direc-


TD-01576-09

tion of the arrow.

Figure 4-66: Closing the lockable card box

Copyright © 2021, Diebold Nixdorf 4-64


01750310383 F
Operation

2. With the cover closed, turn the key in the di-

TD-01576-10
rection of the arrow to lock the card box.
3. Remove the key.

Figure 4-67: Locking the lockable card box

NOTE
Reset the card counter using the product-specific software (application-specific).

Copyright © 2021, Diebold Nixdorf 4-65


01750310383 F
Operation
4.10

4.10 Accessing the UPS


4.10.1

4.10.1 Accessing the UPS with a window trim


1. Insert the key into the UPS lock (1).

TD-01573-200
2. Turn the key counterclockwise (2).

2
1

Figure 4-68: Opening the UPS for rearload versions with win-
dow trim

3. Pull the UPS cover forwards (1).


TD-01573-198

Figure 4-69: Pulling out the UPS for rearload versions with
window trim

Copyright © 2021, Diebold Nixdorf 4-66


01750310383 F
Operation
4.11

4.11 Opening/closing the operator panel


4.11.1

4.11.1 Opening/closing the operator panel inspection window


4.11.1.1

4.11.1.1 Opening the operator panel inspection window


1. Insert the key into the lock of the inspection

TD-01573-226
window (1).
2. Turn the key clockwise (2).

Figure 4-70: Unlocking the operator panel inspection window

3. Open the inspection window (1).


TD-01573-219

Figure 4-71: Opening the operator panel inspection window 4.11.1.2

4.11.1.2 Closing the operator panel inspection window


1. Close the inspection window.
2. Turn the key counterclockwise.
3. Remove the key from the lock of the inspection window.

Copyright © 2021, Diebold Nixdorf 4-67


01750310383 F
Operation
4.11.2

4.11.2 Opening/Closing the Operator Panel


4.11.2.1

4.11.2.1 Opening the Operator Panel


1. Open the rear door.

2. Pull the release mechanism upwards (1).

TD-01573-218
3. Open the operator panel as far as it goes so
1 that it is out of the head area (2).

Figure 4-72: Opening/closing the operator panel 4.11.2.2

4.11.2.2 Closing the Operator Panel


1. Sliding the operator panel as far as it goes back into the head area.

Copyright © 2021, Diebold Nixdorf 4-68


01750310383 F
Operation
4.12

4.12 Replacing the logo in the fascia


4.12.1

4.12.1 Branding label fascia

NOTE
The logo for the illuminated branding label fascia must be translucent.

TD-01573-208
±0.3 ±0.01"
382.8 (15.07" )

)
±0.01"
±0.3
103
(4.06"

Figure 4-73: Dimensions of the branding label fascia

Radius of rounded corners: 3.5 mm (0.14")


1. Open the fascia.

Copyright © 2021, Diebold Nixdorf 4-69


01750310383 F
Operation

2. Place the cable harness above the branding

TD-01573-212
label to one side.
1 1 3. Open the two clips (1).
4. Lower the logo pane slightly (2).
2

Figure 4-74: Branding label - Loosening clips

NOTE
Ensure that no ribbon cables are damaged in the process.

5. Replace the logo (1).


TD-01573-210

Figure 4-75: Replacing the branding label

Copyright © 2021, Diebold Nixdorf 4-70


01750310383 F
Operation

6. Press the logo pane upwards (1).

TD-01573-211
2 2 7. Close the two clips (2) until they audibly latch
into place.
1

Figure 4-76: Branding label – Closing clips

Copyright © 2021, Diebold Nixdorf 4-71


01750310383 F
Operation
4.12.2

4.12.2 Adhesive branding label

NOTE
An adhesive branding label is included in the accessory pack (depending on the order ver-
sion selected).

TD-01573-209
±0.3 ±0.01"
389 (15.31" )

)
±0.01"
±0.3
109
(4.29"

Figure 4-77: Dimensions of the adhesive branding label

Radius of rounded corners: 2.5 mm (0.10")

1. Adhere the adhesive branding label into the


TD-01573-213

designated recess (1) above the monitor.


1

Figure 4-78: Recess for the adhesive branding label

Copyright © 2021, Diebold Nixdorf 4-72


01750310383 F
Operation
4.13

4.13 Replacing the logo in the trim

TD-01573-245
412 -0.5 (16.22" -0.02")
R24
(R0.94")

(5.31" -0.02")
135 -0.5
Figure 4-79: Logo dimensions in the trim

1. Slide the locking strip at the rear of the sys-


TD-01573-242

tem upwards by using the green grip (1).


C The logo pane pops up.

Figure 4-80: Releasing the logo

Copyright © 2021, Diebold Nixdorf 4-73


01750310383 F
Operation

2. Swing the logo pane upwards by 45° (1).

TD-01573-244
3. Remove the logo pane to the right-hand side
(2).

Figure 4-81: The logo pane opens

4. Press the locking latches (1) inwards and re-


TD-01573-246

move the logo holder (2).


5. Remove the logo (3).
3
1

Figure 4-82: Removing the logo holder

6. Insert the new logo and mount the logo pane in reverse order.

Copyright © 2021, Diebold Nixdorf 4-74


01750310383 F
Operation
4.14

4.14 Setting the volume of the headphone jack

NOTE
The headphone jack is located in the fascia (see Description).

The volume for the headset connection (1) can be

TD-01573-193
set at four levels by pressing a button (2).
Pressing the button once increases the volume to
the next level. Once the button has been pressed
four times, you return to the initial volume.
1 2

Figure 4-83: Setting the headphone jack volume

Copyright © 2021, Diebold Nixdorf 4-75


01750310383 F
5

5 Maintenance
DANGER
Repairs
Repair work on the system or on the components may be carried out only by authorized
specialist staff. Unauthorized opening of the system or repair work carried out improperly
could result in considerable danger to the user.
In case of noncompliance, Diebold Nixdorf excludes all liability.

WARNING
Risk of impact
Be careful not to injure your head when the fascia or the rear door is opened.
l Move carefully when either the fascia or the rear door is opened.

5.1

5.1 Cleaning Housings

NOTE
Do not spray cleaning agents directly on to the system surface.
Spray the cleaning agent onto a cleaning cloth and use the moist cloth to wipe the sur-
face.

NOTE
Only use approved cleaning utilities
Only use the cleaning agents listed below to clean the housing.

Table 5-1: Approved cleaning agents for the housing

Cleaning interval: According to soiling

Cleaning utilities: Universal cleaning cloth, dry, Article no. 0177005406

Diebold Nixdorf Cleaning Set, Article no. 01750097335

For stainless steel sur- MS 260 Universal Foam Cleaner, Article no. 01770044284
faces:

For varnished sur- Diebold Nixdorf Cleaning Set, Article no. 01770044284
faces:

For plastic surfaces: Diebold Nixdorf Cleaning Set, Article no. 01750097335

MS 260 Universal Foam Cleaner, Article no. 01770044284

Copyright © 2021, Diebold Nixdorf 5-1


01750310383 F
Maintenance
5.2

5.2 Cleaning Keyboards

NOTE
Type and source of danger
Make sure that there is no dirt residue in the individual holes around the keys on the key-
board.

NOTE
Only use approved cleaning utilities
Only use the cleaning agents listed below to clean the keyboards.

1. Clean the keyboard with a brush and the cleaning utilities listed below.

Table 5-2: Approved cleaning agents for keyboards

Cleaning interval: According to soiling

Cleaning utilities: Universal cleaning cloth, dry, Article no.


0177005406

Diebold Nixdorf Cleaning Set, Article no.


01750097335

Copyright © 2021, Diebold Nixdorf 5-2


01750310383 F
Maintenance
5.3

5.3 Cleaning the shutter with ACT function


1. Check the surfaces of the sensor openings
for damage and contamination.
2. Clean the surfaces of the sensor openings
with an approved cleaning agent.

Figure 5-1: Cleaning the shutter with ACT function

NOTE
Only use approved cleaning agents
Only use the cleaning agents listed below to clean the shutter.

Table 5-3: Approved cleaning agents for the shutter with ACT function

Product name Article no. Notes

Diebold Nixdorf Cleaning Set, comprised of 01750097335 Cleaning and care of displays,
150 ml of cleaner for plastic, glass and keyboards, painted and plastic fin-
metal, 50 dry cloths, 3 keyboard swabs ishes

Universal cleaning cloth 01770005406 For manual cleaning of scan pan-


els in the banknote validator moni-
tor, LCD panels and surfaces. Dry
and for repeated reuse.

Diebold Nixdorf High Pressure Air Duster 01750108425 Pure high pressure gas, CFC-free,
Green Label, (300 ml) for removal of loose dust and dirt
particles, non-flammable

Copyright © 2021, Diebold Nixdorf 5-3


01750310383 F
6

6 Disposal
Returning, remarketing, recycling and disposal
Details regarding the return and recycling of systems and consumables can be obtained from your local
branch office.

Please observe the respective national regulations with regard to the disposal of elec-
trical equipment.

Electrical equipment should not be disposed of as normal municipal waste within the
EU (crossed-out wheeled bin symbol).

For information regarding the possible repurchase of used systems, please contact:
contact.remarketing@dieboldnixdorf.com

Copyright © 2021, Diebold Nixdorf 6-1


01750310383 F
7

7 Corresponding documentation
Table 7-1: Corresponding manuals

Designation Type of manual Part number

TP29 journal printer Operator Manual 01750333697

TP30 receipt printer Operator Manual 01750333701

TP31 receipt printer Operator Manual 01750333705

Dip Card Reader Operator Manual 01750332043

Motorized Card Reader Operator Manual 01750330805

Copyright © 2021, Diebold Nixdorf 7-1


01750310383 F
8

8 Appendix 8.1

8.1 Compliance with Standards and Approvals


Standards met
Safety standards:
• IEC 60950 / IEC 62368
• EN 60950 / EN 62368
• CSA C22.2-60950 / CSA C22.2-62368
• UL 60950 / UL 62368
• BSMI Standard CNS 14336
EMC standards
• EN 55032 / class b
• EN 55024
• FCC CFR 47, part 15, subpart B, class A
• ICES-003 (CSA 108.8)
• BSMI-Standard CNS 13438 class B
Conformity
The CE mark of conformity attached to the product or its package indicates that the product complies
with the requirements of the following EC directives:
• EMC Directive 2014/30/EU
• Low Voltage Directive 2014/35/EC
• RoHS Directive 2011/65/EU
The corresponding statement of compliance has been issued by:
Diebold Nixdorf
Heinz Nixdorf Ring 1
33106 Paderborn
Germany
Interference suppression and electrical safety

NOTE
Note concerning radio interference suppression
This is a Class A configuration. This configuration may cause radio interference in resi-
dential areas. If this is the case, then the operator may be required to implement suitable
remedial measures

All other devices connected to this product must comply with the EMC Directive 2014/30/EU and the Low
Voltage Directive 2014/35/EU.

Copyright © 2021, Diebold Nixdorf 8-1


01750310383 F
Appendix

Certification for data transmission


The certification number or CE mark of the data transmission module (if available) is attached directly to
the DT card or to the housing of the system unit.

Copyright © 2021, Diebold Nixdorf 8-2


01750310383 F
Appendix
8.2

8.2 Declaration of Conformity

Figure 8-1: Declaration of Conformity

Copyright © 2021, Diebold Nixdorf 8-3


01750310383 F
Appendix
8.3

8.3 Environmental Protection


Environmentally and recycling-friendly product development
This product has been designed according to our in-house specification regarding environmentally and
recycling-friendly product development.
This means that crucial criteria such as long life, choice of material and its labeling, energy efficiency,
emissions, packaging, ease of disassembly and recyclability have been taken into account. This con-
serves resources and lessens the impact on the environment.
Saving energy
Please switch on Systems that need not be constantly running only when they are actually needed. They
should also be turned off when they are not needed for longer periods of time and at the end of work.
Disposing of used consumables
Please dispose of printer consumables, used batteries as well as cleaning and maintenance materials in
accordance with national regulations (where relevant complying with vendor specifications).

Used batteries should not be disposed of as normal municipal waste within the EU
(crossed-out wheeled bin symbol). The chemical names of certain pollutants, if in-
cluded in the batteries, can be found underneath the symbol of the crossed-out
wheeled bin. Examples here include: (Pb) lead, (Cd) cadmium and (Hg) mercury.
Used batteries can be disposed of free of charge throughout the EU.

Labels on plastic parts of the housing


Please do not stick any labels on plastic parts of the housing since that would make recycling more diffi-
cult.

Copyright © 2021, Diebold Nixdorf 8-4


01750310383 F
Glossary
Control panel UPS
Refers to the front area of the automated The UPS provides an uninterruptible power
teller machine where the operator transac- supply for the system if the mains power sup-
tions take place. ply fails or is switched off.
Journal printer TP29
The TP29 journal printer is a compact built-in
printer in modular design with a thermal print-
ing unit.
Upper Unit
Describes the upper part of the deposit/pay-
ment components (recycling module, cash
media dispenser).
RM4H
Designates the 4th generation recycling mod-
ule from Diebold Nixdorf. In this variant, the
cassettes are arranged horizontally.
RM4V
Designates the 4th generation recycling mod-
ule from Diebold Nixdorf. In this variant, the
cassettes are arranged vertically.
System
Designates the automated teller machine as a
complete unit. The system consists of a safe
and the head area.
System door
Designation for the door that enables access
to the system or to the components.
T/SOP
The T/SOP or product-specific software sup-
ports you in activities that are necessary for
operating the system, determining the system
status (status query), and avoiding incidents
through maintenance activities. This function-
ality can be used parallel to normal operation
without interrupting the running application.
This ensures a high level of system availabil-
ity.
Lower Unit
Describes the lower part of the deposit/pay-
ment components (recycling module, cash
media dispenser).

Copyright © 2021, Diebold Nixdorf v


01750310383 F
DIEBOLD NIXDORF
5995 Mayfair Road | North Canton, OH 44720 | United States
© 2021 Diebold Nixdorf, Incorporated. All Rights Reserved.

You might also like