November 11, 2021

Doing Business with City Wide as an Independent Contractor

Dear Valued Business Partner:

City Wide focuses on providing clients with superior building maintenance services from 60+ locations in the
U.S., so customers can spend time on the important needs of their organizations. We also focus on our
business partnership with you, the Independent Contractor, to help you gain more revenue at a low cost.

We’re often asked about how we do business. Although the information below may not contain all the
information to a specific job we’ve agreed to do together, it answers the most asked questions about what we
call Janitorial Service & Non-Janitorial Service. Some of you may contract with us for both.

Service Item Requirement

Janitorial Providing janitorial or other recurring (e.g.: snow removal or lawn maintenance) monthly contract
services to commercial or institutional clients.

Non-Janitorial Providing commercial property work such as parking lot repair, striping, painting, lawn care,
handyman services, carpet cleaning, window washing hard floor care, pressure washing, lighting
services and more. Some work comes from our janitorial clients, and some is separately bid.

Independent Contractor You are required to provide us with your Business License, a W9, Liability & Workers
Documents Comp Coverage, a non-compete for the specific client and we need your permission
to do a background check. In some cases, special security clearances and HIPPA
requirements apply. We may also ask for references, depending on the bid.

How We Pay We cut checks on the 10th of the month for all completed work invoiced by the 25th day of the prior
month, regardless of whether the client pays us or not. For example, if you provide us an invoice
by May 25th for all work completed/scheduled for all of May you will be paid on June 10th. If you
provide us that exact same invoice on 26th you will not be paid in June, you’ll be paid July 10th.

For some non-janitorial work, we make an exception and have an additional manual check pay
date on the 25th of the month. These could be unusual situations (specialized crew, equipment, lots
of material to be purchased, etc.) and are agreed to on a case-by-case basis. These exceptions
require invoice submission to us by the 15th of the month, to be paid on the 25th.

We can also pay via ACH on a case-by-case basis, by completing our separate agreement.

Invoicing As stated, invoices are due on the 25th of the month. Invoices must be detailed including the
detailed description, dates, location, and time of when the work was done. In some
circumstances a purchase order number is also required.

What We We expect you to have a cell phone for communications, ensure no missed service, provide our
Expect clients exceptional service, the right crew and the appropriate chemicals & equipment. We also
expect you to charge us less than you would a regular client because we will find the customer for
you, assume the collections responsibility, resolve any customer satisfaction issues and regularly
meet with the client.

What You More business revenue at a very low acquisition and ongoing maintenance cost. Steady cash flow,
Can Expect larger customers as we grow together, the opportunity to look at every job before accepting it and
your freedom to continue to grow your own separate client base without us.

Our Customers know that we:

Have No Long-Term Contracts!
Earn their business every month!

5505 S 900 E, Ste 225 | Murray, UT 84117

(801) 983-7474 | GoCityWide.com/slc