CURRICULUM VITAE

Full Name : Retno Fajar Fitriono

Nick Name : Fajar

Place/Date of Birth : Bumiayu, 13 September 1982

Gender : Male

Religion : Moslem
Nationality/Ethnicity
: Indonesian/Javanese

Marital Status : Married

: Perum Griya Asri Blok E2, No.10, Ciseureh,

Current Address
Purwakarta – Jawa Barat
: English (Communicative)
Language Skills
Availability to Join New
: 2 Week Notice
Company
Phone : 0877-2122-4161

CANDIDATE SUMMARY:
 41 years old.
 Has over 15 years’ experience in Automotive Industries and Automotive
Component Manufacturing.
 Technical Skills Experience in Automotive and General Process.
 Set up and development Quality systems from Supplier until Customer
(S.I.P.O.C ➡ Supplier, Incoming, Production, Outgoing & Customer).
 Managing Quality in process to guarantee of Market Quality Claim and
Customer Claim handling.
 Responsible for Quality Assurance and Quality Control (Standard &
Procedure, inspection, measurement, etc) each process from raw material
receiving until finished good product.
 Monitoring, communicating and also collaborating with all related
department to ensure production results comply with specified standards.
 provide solutions and be proactive based on analysis and quality data
collected.
 Make reports related to production quality results and also coordinate with
 quality assurance officers during inspections at company
 Develop quality documentation standard, align to ISO 9001:2015
 External development (Supplier Process & Subcont Process).
 Set up target Quality and Process.
 Audit (Internal & External) & Assesment.
 Set up and Implementing Quality Systems (Refer to ISO & IATF 16949).
 Quality Continous Improvement.
 Quality Project Leader & 4M Leader Management.
 Document project (PPAP, APQP, etc).
 Quality Shop Floor Management of Toyota Way (QSFM)
 Etc.

 Trainer Experience by giving training below:

 Abnormality Rule
 Control Plan, PQCT, QCPC
 7 Tools
 FMEA
 IATF Core Tools
 5S.
 KAIZEN.
 Kiken Yochi & Ganriki Activity (Visual Potential Abnormality)
 Internal Auditor
 Etc.

Education:
2011 - 2013 Universitas Jayabaya, Jakarta
Bachelor Degree in Electrical Engineering

2000 – 2003 Institut Sains dan Teknologi Nasional (ISTN), Jakarta

Diploma III Degee in Electrical Engineering
Specific Abilities:
 Skills:
o Automatic Transmission Analysis
o Supplier Audit
o External & Internal Process Audit
o Built and Set up Quality System
o Quality System Management IATF 16949
o Managed Project Document
o Etc
 Software:
o Operating System
o Microsoft Office Packet (MS Word, MS Excel, MS Power Point)
o Microsoft Outlook
o Lotus Note
o CONSULT III

Achievements
 Rank Up Level in April 2015
 Quality Control Division Improvement in March 2009
 President Director Award for 3rd Winner Best Kaizen (Best Improvement). In
October 2007.
 Customer award from all customer (Honda, Suzuki, Daihatsu, Toyota & Mitsubishi)
for best supplier in 2021-2002 ( Zero customer claim).
 etc

Trainings, Seminars & Courses:

 NISSAN Way Training in November 2011
 NISSAN Alliance New Product Quality Procedure (ANPQP) in November 2011

 2006 – 2009:
o Visual Identification Training (Ganriki Training Certified)
o Internal Auditor ISO 14001 (Certified)
 o Training Customer Satisfaction at PT Honda precision parts Mfg.
o Training Automatic Transmission (Movement, Noise & Leakage), 4WD Test
Drive & analysis For Function and Noise Level at PT Honda Precision Parts
Mfg.
 English Course at LM PATRA in May 2005
 Kiken Yoci and Ganriki
 Kaizen & 5S
 Leadership Seminar and Training
 Internal Audit Training
 Training Toyota Way (QSFM & Export Part Development)

WORKING EXPERIENCE

PT. KOTOBUKIYA INDO CLASSIC INDUSTRIES (PT. KICI)

Kawasan Industri Kota Bukit Indah, Purwakarta.(Manufacturing; Automotive Carpet)
October 2019 – 31 October 2023:
As QA-QC Assistant Manager.
 Created, Set up and Built up Quality Management Systems.
 Experience working closely with the Quality Management Systems.
 IATF 16949 committee.
 Making sure that all subordinated are appropriately trained to meet job specific
Quality procedure review to achieve goal and target.
 Practical knowledge of quality auditing systems.
 Planned and executed multiple tasks to ensure controlled quality process and
documents were managed per procedures.
 Managed all quality procedure implementation.
 Making sure that all quality standard are clearly set up and communicated within
top management.
 Managed and Leader for quality management project (New Model Project, Task
TeamsProject, Minor Change Project, Validation supplier process, etc).
 Provided coaching to personnel on Quality systems (QS) to include document
control and training.
  Developed and oversaw an effective quality management system to continuously
identify opportunities for improvement.
R/L: Lay off with golden handshake

PT. Nissan Motor Indonesia (PT. NMI)

Kawasan Industri Kota Bukit Indah, Purwakarta.
(Manufacturing; Assembly Nissan Vehicle)
November 2011 – March 2019
As Senior Staff Engineering (Coordinator) Vehicle Quality Assurance (VQA Dept)
and Power Train Department, Total Quality Assurance Division (TQA Division) from
August 2015 to May 2019 with Rolling Job:
 Report to Vehicle Quality Assurance Manager and GM
 Managed and Coordinator Internal Quality Target Finish.
 Direct Report Subordinate: 3 Foreman
 Managed and Coordinated Quality Inspection, Quality Target and Quality Cost
Impact.
 Lead and Coordinator for Final Inspection Assembly Process Improvement (Quality
concern, Time, Cost Reduction, Safety concern).
 Issue and Coordinator For Production Line Inspection Items Preparation (Job
Allocation, Job Balancing, Part Allocation, Tools requirement).
 Analyse defect quality and find problem solving with QC-story flow (PDCA).
 Quality Leader Teams for Make temporary / permanent counter measure for reduce
defect quality.
 Created, Preparation & Make specification for New Equipment. (Make for design
concept, release RFI & RFQ to Supplier Approval Drawing Specification base on
NMS, Cost Reduction for specification, Follow up installation ).
 Design & Preparation jig and tools.
 Make & Preparation documents (QCPC, PCC, Operation Sheet, Design Change
Content and apply to production line).
  Cost Reduction Indirect/Direct Material (Study for change sourcing, change
dimension, Minimize consumption ).
 Equipment Troubleshooting and find for quick countermeasure.
 Leader Coordinator New Project Vehicle for Final Assembly area.
 Task Teams Coordinator For reduce NG Ratio in Line Process and overall process.
 Provided coaching to personnel on Quality systems (QS) to include document
control and training. Acted as liaison with electronic quality systems vendor(s).
 Coordinator for Genba Kanri Activity and Diagnosis Management Board (DMD).

As Senior Staff Engineering (Coordinator) Vehicle Quality Assurance (VQA Dept)

and Power Train Department, Total Quality Assurance Division (TQA Division) from
November 2011 to August 2015 with responsibilities:
 Managed and coordinated quality control programs designed to ensure continuous
quality production.
 Leader and Coordinator for Quality Issue Problem Solving.
 Build in Quality development.
 Managed and Coordinated PFMEA established.
 Issue and Review Process Control Plant development.
 Managed and Coordinated Measuring Tools and Equipment Parameter Analysis.
 Leader New Project Product Preparation (Evalia, Grand Livina, Juke, Serena and X-
Trail).
 Coordinator for Review & Improvement for Process Effectiveness.
 Analysis for found The Best Inspection methods.
 Coordinator and Lead 3 Person Foreman with 27 Team Members.
 Achievement Daily Production Target.
 Control & Managed Safety in Production Line.
 Peoples Development or Coaching (Control & Manage skill up, job rotation, training
hours, etc.)
 Line Balancing Analysis improvement for reduce man power.
 Cost Management (indirect Material usage, Eliminate Parts Reject caused Process
Failure, Cost Reduction activity).
 Planned and executed multiple tasks to ensure controlled documents were
managed per procedures.
  Reporting to QA Manager and QA GM.
R/L: Lay off with golden handshake

PT. Honda Precision Part Manufacturing (PT. HPPM).

Kawasan Industri Indotaisei Karawang.
(Automatic Transmission Assembly Manufacturing)
March 2006 – October 2011
As Senior Staff (Coordinator) Product Engineering Dept, Quality Control (QC)
Division with responsibilities:
 Report to Production Engineering Manager and GM (Japanese)
 Direct Report Subordinate: 2 Leaders.
 Coordinated and Leader Analysis Defect product of Automatic Transmission (AT),
investigated, determined root caused and countermeasure issued.
 Managed and Handle Customer complaint, analysis and countermeasure for
Automatic Transmission (AT) problem.
 Coordinated Scramble Visit to Dealer and Service for verification car condition.
 Disassembly analysis and analysis test for Automatic Transmission (AT/M) for
Accord, Civic, Jazz, CR-V, City and Freed.
o Oil Pressure Line Test (Yuatsu Bench).
o Noise Load Tester (Yufuka Bench ).
 Disassembly analysis and analysis test for 4WD ( Wheel Drive ) CR-V Model.
 Coordination with all department on controlling abnormality process (Automatic
Transmission assembly Dept, Die Casting Dept, Aluminium Machining Dept, Engine
Valve Department and Mission Machining Dept).
 Member and Coordinator of Quality Management Center.
 New Honda Circle (NHC) and Q Kaizen facilitator.
 The member of Visual Identification (Ganriki Team).
 HPPM Internal Auditor ISO 14001 (Certified).
 Prepared, Issue and reporting Weekly report & Monthly report.
R/L: New Challenge Towards
PT. Kawashima Engineering Plastic Indonesia
Kawasan Industri MM2100 Cibitung, Bekasi
(Manufacturing Plastic Injection)
2005 - 2006
As Supervisor of Quality Assurance and Quality Control (QA & QC) Dept. with
responsibilities:
 Report to QA/QC Manager and GM.
 Build in Quality development.
 Coaching and Supervise Subordinate 2 Person Foreman with 23 Team Members.
 Managed and Handle Customer complaint, analysis and countermeasure.
 Peoples Development (Control & Manage skill up, job rotation, training hours, etc.).
 Supervise and Coordinator for Review & Improvement for Process Effectiveness.
 Daily Report, Weekly Report and Monthly Report to Assistant Manager.
R/L: New challenge Working to Biggest Automotive Manufacturing.