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Canon Imagerunner 330S

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Canon Imagerunner 330S by thecleaner (9/15/05 8:07 AM) reply +/-

Anyone know how to enter the service mode on a canon imagerunner 330s? I have an
annoying error code, E001 that keeps popping up every couple of months or so and I’m
growing tired of having to pay a tech 65 bucks just to clear the code and tell me he doesn’t
know why it keeps happening.

Of course the prick won't tell me how to clear the code myself because he likes to make a quick
and easy $65 without having to actually accomplish anything. I work too damn hard to keep
handing my money over to some bum whose only job is to press a couple of buttons and then
hold his hand out for payment.

I just want to be able to enter the service mode and clear the code myself. Any help?

Re: Canon Imagerunner 330S by Anonymous (9/16/05 2:37 AM) reply +/-

Hello !

Press the userbutton then press "2" & "8" at the same time and then press userbutton again.
You will now enter servicemode

press " Copier "

press "function"
press "Clear"
press "Error"

leave servicemode by pressing resetbutton twice.

restart machine.

Re: Canon Imagerunner 330S by thecleaner (9/16/05 6:37 AM) reply +/-

Awesome. Thanks. That did it.

Re: Canon Imagerunner 330S by Desert Imaging (9/16/05 10:13 AM) reply +/-

1. The Error Code is related to an Over temp issue in the fuser unit. The tech. is wise not to
devulge how to release the code due to the fact that it can cause fuser melt down in the
machine and possible fire to your facility. Although he is not a very good technician if he does
not know what is causing the problem.

http://www.fixyourownprinter.com/forums/printer/31918 21/11/2007
Canon Imagerunner 330S - fixyourownprinter.com Page 2 of 3

A few things to look at are:

A. Thermister - The fuser Temp sensor.

B. Composite Power supply
(If so be glad you are only paying $65.00 it is a whopper
price to pay)
C. SSR1 - Solid State Relay
(I can't remember if it is a part of the Composite Power
Supply on this machine or not)
D. DC Controller PCB.

Although these boards may be expensive there are authorized board repair companies that are
a fraction of the price compared to a new replacement, yet they will not sell to the public.
I suggest you find a new repairman, although $65 an hour is a great price. But if he can't do
the job better to pay more for a decent tech.

not pretty but true.

So it seems to me . . .

Dee

Re: Canon Imagerunner 330S by thecleaner (9/16/05 10:25 AM) reply +/-

I appreciate your comments and your advice, however he (the tech) has previously replaced all
the items you mention and the error code continues to reoccur.

At this point, he believes it to be a wiring or grounding problem due to the old wiring in the
building. I don't know if that's just some B.S. story that really means he doesn't know what
he's doing or not, but I do know that all those items were replaced less than a year ago. When
the code is cleared now, the machine will continue to function properly without any problems
for another couple of months.

If it starts to occur with increased frequency, or if the indications change, then I will reconsider
mearly reseting it, but for now that's all it needs.

Thank you again.

Re: Canon Imagerunner 330S by Desert Imaging (9/16/05 10:42 AM) reply +/-

Great.

He is not giving you the bull about the wiring in the old building. The DC Controller reads the
neutral to ground in your wall receptical. It is how the DC Controller sends signal to all the
components in your machine to turn things on & off. Although it may seem like a stretch of the
imagination.

Good Luck with your machine and thanks for responding.

It's me . . .
Dee

E000013-0000 code by mlombardo (1/19/06 7:24 PM) reply +/-

Would you happen to know how to clear a E000013-0000 code on a Canon C3100N?

http://www.fixyourownprinter.com/forums/printer/31918 21/11/2007
Canon Imagerunner 330S - fixyourownprinter.com Page 3 of 3

Re: E000013-0000 code by Anonymous (1/19/06 10:04 PM) reply +/-

Press * then press "2" & "8" at the same time and press * again.
You will now enter servicemode

press " Copier "

press "function"
press "Clear"
press "Error"

power off the machine.

Should do the reset unless there is an abnormal condition in the copier (basically an open or
over temp in the fixing assy)

It's me
Dee

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