CHAPTER – 2 (Manual – 1)

Particulars of Organizations, Functions and Duties

2.1 Objective:

Public Works Department, the premier technical organization in the Union Territory
of Pondicherry, is in-charge of Planning, Designing, Construction and Maintenance of
Buildings, Roads, Bridges, National Highways, Irrigation, Flood Control, Water Supply and
Public Health Engineering in all the four regions namely, Pondicherry, Karaikal, Mahe and
Yanam. The Department is also responsible for maintaining essential services like Water
Supply, Sewerage, Management of Water Resources etc.

2.2 Mission / Vision:

(i) To provide buildings for all the Government Offices, School, Colleges,
Educational Institutions, Hospitals, Sports and Recreation centers, non-
residential buildings and residential quarters.
(ii) To construct roads and bridges to meet the needs of ever growing traffic in
urban and rural areas.
(iii) To improve the riding quality and standards of the roads in urban and rural
areas in the Union Territory of Pondicherry.
(iv) To supply safe and clean water in adequate quantity to each and every
household in the entire Union Territory of Pondicherry.
(v) To provide sewerage facilities for sanitation to improve the personal
hygienic and living conditions of the general public in the Union Territory
of Pondicherry.
(vi) To provide surface drainage and flood control facilities.
(vii) To develop and protect the coast and to prevent the coastal erosion by
providing coastal protection wall.
(viii) To maintain the infrastructure of the French City in harmony with French
Architecture with special emphasis to attract tourists.
(ix) To maintain and improve all the irrigation tanks and canals for accelerating
the ground water recharging to sustain ground water potential.

2.3 Brief History:

The department was known as “ Service Des Travaux Publics” during the French
Regime with the headquarters at Pondicherry. It was well-organized cadre and the French
Engineers were renowned for the bridges, roads and irrigation works, which are still in use
today. After merger the Public Works Department was established in 1954 for providing the
basic infrastructure facilities to the public. Ever since the French left the soil, the Public
Works Department has been playing an important role in the creation and maintenance of

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social infrastructure to generate economic growth and to improve the quality of life in the
Union Territory of Pondicherry comprising of four regions of Pondicherry, Karaikal, Mahe
and Yanam.

The Public Works Department with its subtle technical skills and professional
expertise has built a number of buildings with aesthetics, elegance, optimum functional
utilization which are to be the indelible landmarks in Pondicherry for years to come. Not
remaining complacent with constructing new buildings, the Public Works Department takes
pride in maintenance even two centuries old buildings like Raj Nivas, Assembly Complex,
Travaux Public Buildings, Court and Police quadrangle and Regional Executive Officers’
buildings in outlying regions in good state thus preserving the architectural and French
heritage. The Pondicherry town was having protected water supply even during French
Regime. The well renowned Muthirapalayam water supply system created during 1902 is
well maintained by the Public Works Department.

2.4 Duties:

To plan and forecast the future needs in building the infrastructure facilities such as
buildings, roads, bridges, irrigation, flood control, water supply and drainage facilities for
the entire Union Territory of Pondicherry.

To provide basic infrastructure required for the public of Union Territory of

Pondicherry in various sectors such as buildings, roads, water supply, sewerage, irrigation
and flood control.

To create assets for the public of Union Territory of Pondicherry and to maintain and
upkeep the assets created.

2.5 Main activities/Functions:

Planning, Designing, Construction and Maintenance of Buildings, Roads, Bridges,

National Highways, Irrigation, Flood Control, Water Supply and Public Health Engineering
in all the four regions namely, Pondicherry, Karaikal, Mahe and Yanam. It is also
maintaining essential services like Water Supply, Sewerage, and Management of Water
Resources etc. Also implements Centrally Sponsored Scheme like Tank Rehabilitation
Project, Pondicherry.

The Department has technical control over other Agencies/Local bodies, which are
committed to the Community Development Programmes and other infrastructure
programmes.

2.6 List of Services being provided:

Through a network of Division, Sub-Division and Section Office, this Department

serves the people of Union Territory of Pondicherry. The details of services rendered by
various Public Works Department Offices are:

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2.6.1 WATER SUPPLY AND SEWERAGE SECTOR
Request for water supply service connection/sewerage connection can be made by
submitting an application form in the Office of the Junior Engineer/Assistant Engineer of
respective areas.

I. Water Supply / Sewerage Connection:

a) Application forms for obtaining the Water Supply / Sewerage Connection will
be issued free of cost in the Offices of the Junior Engineers / Assistant
Engineers of respective areas on all working days during office hours.
b) The filled up application form with all supporting documents shall be
submitted in the Office of the respective Assistant Engineer. The party can
obtain acknowledgement from the office.
c) In case of eligible applications intimation to pay scrutiny charges will be
communicated to the applicant within Thirty Days from the date of receipt of
application. The rejected application will be returned to the party.
d) Work order for the service connection will be issued within Ten days from the
date of payment of scrutiny charges / production of permission for road cutting
issued by concerned road authorities.

II. Complaints on Water Supply Services:

a) Complaints on Water Supply Services such as leakages in distribution mains /
breakdown of supply / shortage in supply / quality of water will be received at
all the pumping stations of the respective area round the clock on all days and
also in the Divisional / Sub-Divisional Officers during office hours.
b) Remedial Action on the complaints will be taken within Three Days from the
date of receipt of complaint / occurrence.
c) The public shall contact the following officials in respect of the above for
operation and maintenance of water supply systems.

Water Supply System of Urban areas in .. Assistant Engineer (Water Works)

Pondicherry Region (Pondicherry town, Public Health Division
Muthialpet, Saram, Kosapalayam, Public Works Department
Nellithope, Orleanpet, Uppalam, Subbiah Salai
Mudaliarpet, Thengaithittu, Pondicherry – 605 001
Reddiarpalayam, Boomianpet, Oulgaret, Phone: 2336520
Moolakulam, Mettupalayam,
Muthirapalayam, Sokkanathanpet,
Shanmugapuram, Thelarspet, Gandhi
Nagar, VVP Nagar, Nainar Mandapam,
Murungapakkam)

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Water Supply Systems of peripherals .. Assistant Engineer (Peripheral)
Areas of Pondicherry (Lawspet, Lawspet
Gorimedu, Thattanchavady, Ananda Overhead Tank Complex
Nagar, Dharmapuri, Kurumbapet) and Public Works Department
Rural areas of Villianur, Thirubuvanai, Near MNGP Campus
Nettapakkam, Maducarai, Lawspet, Pondicherry – 605 008
Ariyankuppam and Bahour in Phone: 2253220
Pondicherry Region

Water Supply Systems in Karaikal .. Assistant Engineer

Region Water Works Sub-Division
Public Works Department
Thirunallar Road
Karaikal – 609 602
Phone: 222592

Water Supply Systems in Mahe Region .. Assistant Engineer

Roads and Water Supply sub Division
Mini Civil Station Complex
Public Works Department
Mahe – 373 310 Phone: 2333200

Water Supply Systems in Yanam .. Assistant Engineer

Region Sub-Division-II (Water Supply &
Buildings)
Public Works Department
Pedapudi Street, Yanam – 533 464
Phone: 2321273

III. Complaints on Underground Sewerage Services:

(a) Complaints on Underground Sewerage Services such as blockages in sewer

lines/over flowing manholes and inspection chambers/missing (or) broken
manhole covers, inspection chamber covers etc. shall be given at the Office of
the Assistant Engineer, Drainage Sub-Division, Pondicherry on all working
days during office hours.
(b) Action on the above will be taken within Three Days from the date of receipt
of complaints / occurrence.
(c) The public shall contact the following officials in respect of operation and
maintenance of Underground Sewerage.

In-charge of Underground Sewerage within .. Assistant Engineer

the Boulevard of Pondicherry town, Drainage I & II
Muthialpet and Colas Nagar, Lawspet Public Health Division
Farm in Pondicherry Region. PWD, Lal Bahadur Sasthri Street,
Pondicherry – 605 001
Phone: 2336076

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 In-charge of Underground Sewerage in .. Assistant Engineer
Karaikal Region Irrigation & Public Health Division
Public Works Department
Karaikal
Phone: 222592

In case of any difficulties in getting the grievances redressed, the public shall
approach the higher level officers of the Department namely the concerned Executive
Engineer, Superintending Engineer and Chief Engineer.

2.6.2 ROADS SECTOR

Complaints in respect of roads can be registered with the Offices of the Executive
Engineer, Central, North, South and National highways in Pondicherry, Karaikal, Mahe and
Yanam on all working days during office hours. The following time schedule is given for
general information.

a) Pot holes and patches will be rectified within Fifteen Days from the date of receipt of
complaint / occurrence.
b) Obstruction on Roads such as heaps of dismantled materials, unattended road
cuttings, fallen / overhanging trees will be attended within Seven Days from the date
of complaint / occurrence.
c) Permission for erection of temporary Pandal, Shamiyanahs, banners will be issued
within Seven Days from the date of remittance of prescribed licence fee.
d) Permission for cutting roads to take house service connections will be issued within
Seven Days from the date of remittance of prescribed charges.
e) Speed breakers are strictly prohibited on National Highways and State Highways.
However, request for speed breakers on other roads will be examined and provided
within Ninety Days from the date of requisition.

The Public shall contact the following officials in respect of Operation and
Maintenance of Roads.
In-charge of Roads in Ariankuppam, partly Villianur .. Assistant Engineer
Commune Sub-Division-III
B&R (South) Division
Public Works Department
Gorimedu,
Pondicherry
Phone: 2274648

In charge of Roads in Bahour Commune .. Assistant Engineer

Sub-Division-IV
B&R (South) Division
Public Works Department
Gorimedu,
Pondicherry
Phone: 2274663

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In-charge of Roads in Nettapakkam .. Assistant Engineer
Sub-Division-V
B&R (South) Division
Public Works Department
Gorimedu,
Pondicherry
Phone: 2273423

In-charge of Roads in RC-12 Sanyasikuppam Road .. Assistant Engineer

(Moolakulam Road to Konerikuppam river bridge), Sub-Division-I,
RC-16 Koodapakkam road, RC-16 Bis (West and B&R (North) Division,
North Madaveethi), RC-22 Sedarapet road, Mathur Gandhi Nagar,
road, Kurumbapet road (connecting RC-4 and Gopalan Public Works Department,
Kadai) Porayur road (Junction of RC-4 and RC-16) Pondicherry
Koodapakkam Village road (connecting RC-16 and Phone: 2278403
RC-12), Alankuppam road, Pillaiyarkuppam road,
Perambai road, Ariyur to Anandapuram road,
Ariyapalayam road, Kalathumettupathai road (Mathu8r
main road and Marakanam road), Road linking RC-12
Sanyasikuppam road.

In-charge of Roads in Katterikuppam to .. Assistant Engineer

Lingareddipalayam up to Sugar Mill, Suthukeny to Sub-Division-II,
Pudukuppam, Koonichampet to Sellipet road, RC-29 B&R (North) Division,
Thirubuvanai road, starting from Thiruvandarkoil to Gandhi Nagar,
TVS Road and from TVS junction up to PWD, Pondicherry
kothapurinatham road Thethampakkam road Phone: 2278239
connecting RC-4 to RC-7 Vinayagampet to Sorapet
road, Katterikuppam to Valudavour road up to State
border, Thirubuvanai road from NH-45A to
Thirubuvanai Police Station, Pudukuppam to
Lingareddipalayam, Thirubuvanai Rice Mill to
Sanyasikuppam road, Thirubuvanai to
Athukuchipalayam (via) Sanyasikuppam, RC-7
Suthukeny road (Koonimudakku to Suthukeny) RC-
13 Valudhavur road, RC-21, P.S. Palayam Road, RC-
32 Thirukanur road, TVS Road from Nh-45A at
Thiruvandarkoil.

RC-4 Valudhavur road, RC-4 road from .. Assistant Engineer

Koonichampet to Manalipet Roads & Bridges (Central) Division
2nd Floor, Circle-III, Office Building
Labour Donnais Street, Pondicherry
Phone: 2338973

In-charge of Roads from Rajiv Gandhi Square to .. Assistant Engineer

Ganagachettikulam. National Highways Sub-Division – I
(ECR), Subash Chandra Bose Salai,
PWD, Pondicherry

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In-charge of roads (NH-45A) from Indira Gandhi .. Assistant Engineer
Square to Madagadipet State border. National Highways Sub-Division – II,
Subash Chandra Bose Salai,
PWD, Pondicherry
Phone: 2337712

In-charge of roads (NH-45A) from Indira Gandhi .. Assistant Engineer

Square to Mullodai State border. National Highways Sub-Division III
Subash Chandra Bose Salai,
PWD, Pondicherry
Phone: 2337712

In-charge of roads (NH-66) from Indira Gandhi .. Assistant Engineer

Square to JIPMER State border. National Highways Sub-Division - IV
Subash Chandra Bose Salai,
PWD, Pondicherry
Phone: 2337712

In-charge of all PWD Roads in Karaikal region .. Assistant Engineer

B&R Division
Church Street,
PWD, Karaikal – 609 602
Phone: 222617

In-charge of all PWD Roads in Mahe Region .. Assistant Engineer

Roads & Water Supply Sub-Division,
Mini Civil Station,
PWD, Mahe
Phone: 2333200

In-charge of all PWD Roads in Yanam Region .. Assistant Engineer

Sub-Division-I
PWD, Yanam
Phone: 321273

2.6.3 IRRIGATION, FLOOD CONTROL AND SURFACE DRAINAGE

Request / complaints on Irrigation, Flood Control and Surface Drainage such as

release of water for Irrigation, desilting of Minor Supply channels, cleaning of drains and
breaches during floods shall be given. The following time schedule is given for general
information.

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 The public shall contact the following Officials in respect of any matter relating to the
Irrigation and Flood control.

1. All Irrigation tanks and channels situated in Assistant Engineer-I

between the areas of Left Bank of Sankarabarani Irrigation Sub-Division-I
river and North of NH 45A and Pondicherry PWD, Gorimedu,
Town Drainage System. Pondicherry.

2. All Irrigation tanks and channels situated in Assistant Engineer-II

between the areas of Right Bank of Sankarabarani Irrigation Sub-Division
river and Left Bank of Pambaiyar river and South PWD,
of NH 45A and Pillaiyarkuppam Anaicut. Subash Chandra Bose Salai,
Pondicherry-605 001.

3. All Irrigation tanks and channels situated in Assistant Engineer-III

between the areas of Right Bank of Pambaiyar Irrigation Sub-Division
river and Left Bank of Malatar river including PWD,
Malatar river. Gandhi Nagar,
Pondicherry-605 009.

4. All Irrigation tanks and channels situated in Assistant Engineer-IV

between the areas of Right Bank of Malatar river Irrigation Sub-Division
and Left Bank of Bahour Pennaiyar river PWD,
including Bahour tank and Sornavur Anaicut. Bahour,
Pondicherry.
5. All Irrigation tanks and channels in Karaikal Assistant Engineer
Region Irrigation Sub-Division
Irrigation & Public Health
Division, PWD,
Karaikal.
6. All Irrigation tanks and channels in Mahe Region Executive Engineer
PWD,
Mahe.
7. All Irrigation tanks and channels in Yanam Executive Engineer
Region PWD,
Yanam.

(a) Request for release of water for irrigation will be complied within Seven Days from
the date of receipt of request in respect of Ossudu and Bahour Tank, which are under
the control of PWD.
(b) Desilting of minor irrigation canals belonging to PWD will be done within Thirty
Days of date of requisition.
(c) Cleaning of Urban / Sub Urban drains belonging to PWD will be done within Fifteen
Days from the date of request.
(d) Breaches of river / canal / tank bunds will be attended to with due urgency.

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2.6.4 BUILDING SECTOR

Request / complaints on maintenance and repairs to the public buildings shall be

given to the Assistant/Executive Engineers concerned.

In case of any difficulties in getting the grievances redressed, the public shall
approach the higher level of Officers of the Department namely the concerned Executive
Engineer, Superintending Engineer and Chief Engineer. The list of officials and their
jurisdiction is enclosed separately.

CENTRAL OFFICE

1. CHIEF ENGINEER Overall In-charge of PWD works

Central Office
Public Works Department
34, Lal Bahadur Sasthri Street
Pondicherry – 605 001
2. Executive Engineer (Designs) In-charge of Designs and Training
Central Office, PWD Complex
Subash Chandra Bose Salai
Pondicherry – 605 001
3. Surveyor of Works In-charge of obtaining Administrative
Central Office, PWD approval and expenditure sanction,
34, Lal Bahadur Sasthri Street technical approval of projects of other
Pondicherry – 605 001 Government agencies and undertakings,
etc.,
4. Architect In-charge of Architectural planning and
Central Office, PWD Design Wing
34, Lal Bahadur Sasthri Street
Pondicherry
5. Senior Accounts Officer In-charge of budget, audit and Public
Central Office, PWD Complex Accounts Committee
Subash Chandra Bose Salai
Pondicherry – 605 001
6. Engineer Assistant In-charge of overall administration and staff
Central Office, PWD grievances and public grievances
34, Lal Bahadur Sasthri Street
Pondicherry
7. Assistant Engineer In-charge of Quality Control, Vigilance and
QualityControl,PWD Complex Technical Auditing
Subash Chandra Bose Salai
Pondicherry – 605 001
8. Research Officer In-charge of statistics and conduct of Minor
Evache Street Irrigation census
PWD, Pondicherry – 605 001

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 CIRCLE-I
1. Superintending Engineer
Circle-I, PWD Complex
Subash Chandra Bose Salai
Pondicherry – 605 001
2. Executive Engineer
Special Buildings Division-I
Evache Street
Pondicherry – 605 001
3. Executive Engineer
Buildings & Roads (South)
Division, Dr. Ambedkar Salai
Pondicherry – 605 001
4. Executive Engineer
National Highways
Subash Chandra Bose Salai
Pondicherry – 605 001
5. Executive Engineer
Buildings & Roads Division
Church Street, Karaikal
CIRCLE-II
1. Superintending Engineer,
Circle-II, PWD, Evache Street
Pondicherry – 605 001
2. Executive Engineer
Public Health Division
Subbaiah Salai
Pondicherry – 605 001
3. Executive Engineer
Irrigation Division
Evache Street
Pondicherry – 605 001
4. Executive Engineer,
Irrigation & Public Health
Church Street
Karaikal – 609 602
5. Executive Engineer
(In-charge)
PWD, Yanam Division
Yanam
Overall in-charge of the Divisions of
B&R (South), Special Buildings
Division-I, National Highways and
B&R (Karaikal)
In-charge of buildings pertaining to
Medical & public health, public works,
Government Automobile Workshop,
Directorate of Accounts and Treasuries,
Transport, Revenue, Planning and
Research, Police, Fire Service, Tourism,
Agriculture, Economics and Statistics
and Civil Supplies
In-charge of investigation, designs and
laying of roads located south of NH45A
and buildings pertaining to Electricity,
Stationery & Printing and Fisheries
In-charge of NH45A & ECR within the
Pondicherry limit. NH66 and NH45A
(Extension)
In-charge of roads and buildings of
Karaikal region.
Overall in-charge of the Division of
Public Health, Irrigation, Irrigation &
PH (Karaikal) and Yanam Division.
In-charge of the Urban and Rural Water
Supply and provision of underground
sewerage facilities and the maintenance
of the water supply systems in the
urban areas of Pondicherry region.
In-charge of Minor Irrigation and Flood
Control Works of Pondicherry Region
In-charge of Irrigation and Flood
Control and Water Supply in Karaikal
Region.
In-charge of all PWD works at Yanam
region
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 CIRCLE-III
1. Superintending Engineer-III, Overall in-charge of the Division of
PWD, Labour Donnais Street, B&R (Central), B&R (North), SBD-II
Pondicherry – 605 001 and Mahe

2. Executive Engineer In-charge of construction and

Special Buildings –II maintenance of all buildings of
Evache Street Education Department
Pondicherry- 605 011

3. Executive Engineer In-charge of Roads in the urban and

Buildings & Roads (Central)
Labour Donnais Street
Pondicherry – 605 001
outskirts of Pondicherry and Buildings
pertaining to Raj Nivas, Chief
Secretariat, Legislative Assembly,
Hon’ble Ministers residences, Quarters
of Secretaries to Government,
Government Servant Quarters, Guest
House at Indira Nagar, Library
Buildings etc.,

4. Executive Engineer In-charge of roads located north of

Buildings & Roads (North) NH45A and buildings belonging to Adi
Division Dravidar Welfare Department, Social
Labour Donnais Street Welfare Department, Labour
Pondicherry-605 001 Department etc.,

5. Executive Engineer In-charge of all PWD works of Mahe

PWD, Mahe Division Region
Mahe

2.7 Organizational Structure diagram at various levels namely state, directorate,

region, district, block, etc.,

Enclosed Separately

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