Appendix Tables - Nature of Fraud and Computer Misuse, Year Ending March 2023

Appendix tables - Nature of fraud and computer misuse, year ending Ma
Information
Data tables shown in this workbook relate to the Crime Survey for England and Wales (CSEW) and the
For dates of future publications please see the Office for National Statistics (ONS) Release Calendar.
For explanatory notes on these statistics see the User Guide to Crime Statistics for England and Wales
revisions policy is in Section 3 of the User Guide.
For further information about the Crime Survey for England and Wales (CSEW) and police recorded cri
crimestatistics@ons.gov.uk
or write to: ONS Centre for Crime and Justice, Office for National Statistics, Room 2200, Segensworth R
Statistical contact: Pete Jones
Tel: +44(0) 7592 8695

Useful links
ONS Release Calendar
User guide to crime statistics for England and Wales
crimestatistics@ons.gov.uk
email: crimestatistics@ons.gov.uk
Table of contents
Worksheet number
Notes
Table 1
Table 2
Table 3a
Table 3b
Table 3c
Table 3d
Table 4
Table 5
Table 6
Table 7
Table 8
Table 9
Table 10
Table 11
Table 12
Table 13
Table 14
Table 15
Table 19
Tables unavailable this year
Table 16
Table 17
Table 18
Worksheet title
Notes
Number of incidents of fraud and percentage of people aged 16 and over who were victims of fraud onc
(prevalence risks), England and Wales, year ending March 2017 to year ending March 2023
Number of incidents of computer misuse and percentage of people aged 16 and over who were victims
misuse once or more (prevalence risks), England and Wales, year ending March 2017 to year ending M
Number of fraud and computer misuse offences recorded by Action Fraud and referred to the National F
Bureau (NFIB), with percentage change, England and Wales, year ending March 2013 to year ending M
Number of fraud offences recorded by Cifas and referred to the National Fraud Intelligence Bureau (NF
percentage change, England and Wales, year ending March 2013 to year ending March 2023
Number of fraud offences recorded by UK Finance and referred to the National Fraud Intelligence Bure
Number of fraud and computer misuse offences referred to the National Fraud Intelligence Bureau (NFI
Number of fraud incidents on all payment types, UK Finance CAMIS database, with percentage change
year ending March 2011 to year ending March 2023
Number of fraud and computer misuse offences referred to the National Fraud Intelligence Bureau (NFI
Fraud, by police force area, England and Wales (excluding Devon and Cornwall), year ending March 20
ending March 2023 (Experimental Statistics)
Proportion of victims aged 16 and over who were victimised more than once, England and Wales, year
2017 to year ending March 2023
Proportion of people aged 16 and over who were victims of fraud, by personal characteristics, England
ending March 2023
Proportion of people aged 16 and over who were victims of fraud, by household and area characteristic
Wales, year ending March 2023
Proportion of people aged 16 and over who were victims of computer misuse, by personal characteristic
Wales, year ending March 2023
Proportion of people aged 16 and over who were victims of computer misuse, by household and area c
England and Wales, year ending March 2023
Fraud and computer misuse by loss (of money or property) - number and rate of incidents and number
victims aged 16 and over, England and Wales, year ending March 2023
Percentage of fraud and computer misuse incidents reported to the police or Action Fraud, England and
ending March 2017 to year ending March 2023
Reasons for not reporting incidents of fraud and computer misuse to the police or Action Fraud, Englan
ending March 2019 to year ending March 2023
Security measures taken to prevent unauthorised access to bank, building society or credit card accoun
aged 16 and over, England and Wales, year ending March 2018 to year ending March 2023
Security measures taken to keep safe online, people aged 16 and over, England and Wales, year endin
year ending March 2023
Rating and awareness of the National Crime Agency and the local police in tackling cyber crime, Englan
year ending March 2019 to year ending March 2023
Worksheet title
Experiences with phishing messages
Proportion of people aged 16 and over who received a message that may have been phishing and the p
who replied to or clicked on a link in the message, by personal characteristics
Proportion of people aged 16 and over who received a message that may have been phishing and the p
who replied to or clicked on a link in the message, by household and area characteristics
Source
Crime Survey for England and Wales (CSEW)
Action Fraud, National Fraud Intelligence Bureau (NFIB)
Cifas, National Fraud Intelligence Bureau (NFIB)
UK Finance, National Fraud Intelligence Bureau (NFIB)
National Fraud Intelligence Bureau (NFIB)
UK Finance
Action Fraud, National Fraud Intelligence Bureau (NFIB)

Source
Worksheet link
Notes
Table 1
Table 2
Table 3a
Table 3b
Table 3c
Table 3d
Table 4
Table 5
Table 6
Table 7
Table 8
Table 9
Table 10
Table 11
Table 12
Table 13
Table 14
Table 15
Table 19
Worksheet link
Table 16
Table 17
Table 18
Notes for Fraud and computer misuse tables
This worksheet contains six tables with a line separating each.
Notes for Tables 1 and 2
Note number
Notes for Tables 3a, 3b, 3c and 3d
Note number
5
6
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
Notes for Tables 4, 5 and 6

Note number
2
3
4
5
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Notes for Tables 7, 8, 9 and 10
Note number
4
Notes for Tables 11, 12, 13, 14 and 15
Note number
1
3
4
5
10
11
12
13
14
15
16
17
18
19
20
21
22
Notes for Table 19
Note number
3
4
5
ud and computer misuse tables
ntains six tables with a line separating each.
Note text
New victimisation questions on fraud and computer misuse were incorporated into the CSEW from Octo
were asked of half the survey sample. From October 2017 onwards the questions are being asked of a
In March 2018 the new CSEW estimates on fraud and computer misuse were assessed by the Office fo
for Statistics and were awarded National Statistics status.
CSEW estimates for the year ending March 2023 have been temporarily suspended of their National St
interpreting these estimates because of the impact of lower response rates, and reduced interviewer nu
Chapter 5 of the User guide to crime statistics for England and Wales contains more information about
Chapter 8 of the User guide to crime statistics for England and Wales contains further information on st
Data may not sum to totals shown due to rounding.
3a, 3b, 3c and 3d
Note text
More information on the National Fraud Intelligence Bureau can be found on the Action Fraud website.
Action Fraud and NFIB collate data for the UK as a whole, the figures presented here for England and W
information is available on where offences take place (which is often hard to define). For a small propor
is unknown, these are also included in the total for England and Wales figures. Offences referred to the
any information on the location of the victim. UK Finance figures are derived for England and Wales usi
distribution of offences referred by Cifas. Section 5.4 of the User guide to crime statistics for England an
Revisions have been made to previous data, therefore figures will not match previous tables that have b
Section 5.4 of the User guide to crime statistics for England and Wales provides an explanation and exa
Following the implementation of a new IT system in November 2022, Devon and Cornwall Police have b
Action Fraud data from Devon and Cornwall Police have been excluded from the year ending March 20
match other published tables.
A PSP is a payment service provider (for example Paypal, World Pay) that is not a bank, dealing in elec
using PSPs are recorded under 'Online shopping and auctions'.
TSB reported a large number of 'Cheque, plastic card and online bank accounts (not PSP)' offences in
increase recorded by Action Fraud in this type of fraud in the year ending March 2019.
Frauds within the telecoms sector that are reported to Cifas are subject to a lot of fluctuation due to the
members on a case-by-case basis, i.e. they use a batch reporting system whereby they submit multiple
over a period of time.
The increase in fraudulent applications for grants from charities or lottery fund organisations recorded b
attributed to one specific organisation that was targeted by a fraud ring resulting in a large number of of
The large increase in 'other advance fee' frauds recorded by Action Fraud from the year ending March 2
reports recorded in the summer months of 2016 following a scam where fraudsters contacted victims cl
(HMRC) and tricked them into paying bogus debts and taxes using iTunes gift cards.
'Other advance fee' includes frauds that cannot be classified under any of the other advance fee payme
clairvoyant or psychic scams, impersonation of officials, racing tipster scams, work from home and busi
scams.
Action Fraud reported several increases in the subcategories of 'Financial Investment fraud' in the year
driven by legislative changes, for example, the cold calling ban, which have resulted in fraudsters divers
transfer funds in the belief that they are making an investment. The increase was also driven by an incr
Action Fraud reported a large increase in NFIB2E 'other financial investment' in the year ending March
cryptocurrency and 'Forex' investments. The increase is also part driven by an increase in reports of 'm
'Other financial investment' fraud includes frauds that cannot be classified under any of the other financ
seminar.
'Non-investment fraud' has been renamed as 'Consumer and retail fraud' to reflect the corresponding na
from April 2017.
'Other consumer and retail fraud' includes frauds that cannot be classified under any of the other consu
could be a person agreeing to buy a laptop advertised in the paper and during the exchange they are d
laptop case contains a telephone directory instead of a laptop.
Recording of these fraud offences by Action Fraud commenced from 1 January 2012.
Recording of these fraud offences by Action Fraud commenced from 14 February 2013.
Recording of these fraud offences by Action Fraud commenced from 1 July 2012.
'Other regulatory' fraud includes regulators fraud (such as Land Registry, Insider Dealing at the stock ex
covered elsewhere. An example would be the Land Registry receives a fraudulent application to change
Other fraud includes fraud that cannot be classified elsewhere.

It is possible that there may be some double or triple counting between these sources (Action Fraud, Ci
duplication to be so small as to have an insignificant effect on crime trends, but there is currently no sim
the scale of it. Section 5.4 of the User guide to crime statistics for England and Wales provides more inf
The increase in hacking (extortion) figures in March 2019 is driven primarily by the mass extortion camp
that summer. These campaigns included hoax bomb threats to schools, hoax Wannacry and DDoS cam
Figures may be an underestimate as Cifas' fraud cases are recorded on their database after member b
therefore be a delay in reporting of Covid-19 related frauds. Additionally, Cifas report that some membe
practices in response to Covid-19 which may have had an impact on fraud reporting levels during the p
Both sets of industry data from Cifas and UK Finance relate only to fraud affecting those organisations t
networks. While membership of Cifas and UK Finance has remained fairly stable over the last few year
members join or previous members withdraw, which could impact on overall figures for fraud reported.
Cifas reports that the increase in 'Business trading fraud' is mainly due to a rise in merchant acquiring.
Cifas reports a significant rise in the year ending March 2023 in false applications where false informati
there has been a failure to give an account of the grant.
The UK Finance figures and NFIB totals presented are supplemented by provisional data provided by U
the data collection process impacting a small percentage of the records supplied by UK Finance. The N
referrals from this period are processed, at which point the need for provisional data will be removed.
In July 2017 FFA UK integrated into UK Finance.
Fraud offences referred to the NFIB by industry bodies cover only a subset of fraud types, and in respec
Plastic Card and Online Bank Accounts (not PSP) only.
The large increase in UK Finance figures for the year ending March 2022 was a result of increase in rep
engagement from UK Finance to their members, as well as the reports coming in from new members of
the last calendar year. There was also a data submission issue from one of UK Finance’s member firms
duplicated throughout February 2022. The National Fraud Intelligence Bureau’s (NFIB) IT Supplier have
system, but the process for this back out is currently in negotiation. Until the duplicates have been remo
figure in terms of the number of reports received from UK Finance for February 2022. Therefore, the UK
may be an underestimate.
As a result of inconsistencies in the data collection process impacting a small percentage of the records
ending March 2023 are provisional and will be updated in future publications. The NFIB and UK Financ
period are processed, at which point the need for provisional data will be removed.
UK Finance is always working with member firms to improve the volume of actionable intelligence that c
National Fraud Intelligence Bureau (NFIB), the increases seen in 2022 and 2023 is a positive reflection
that the Fraud Reports published by UK Finance should be used to understand the full level of fraud im
4, 5 and 6
Note text
All offences are classed under HOCR as NFIB5A, cheque, plastic card and online bank accounts (non P
UK Finance's breakdowns.
The total number of offences here is including all offences that are also included in the FISS dataset.
Counterfeit card fraud has been getting more difficult since the introduction of Chip and PIN technology
Remote purchase fraud includes telephone, internet and mail order fraud.
Account takeover has been renamed to Card ID theft to more accurately reflect the data captured in this
fraud and account takeover. Figures presented in this table continue to be comparable with previously p
The increase in card ID theft is thought to be a result of the increased amount of personal information fr
banks controls, such as social media.
The downward trend of cheque fraud is likely to have been driven by the continued fall in the use of che
of lockdown restrictions.
Remote banking fraud includes telephone and internet banking.

Remote banking fraud rose to record highs during the pandemic, reflecting the greater number of peopl
mobile banking, and the attempts by fraudsters to take advantage of this. It is now returning to pre-pand
Facts 2021 contains further information.
UK Finance identified an issue with its Authorised Push Payment dataset so data prior to 2020 have be
from January 2020 onwards.
These data are published as Experimental Statistics, which are in the testing phase and not yet fully de
users and stakeholders in their development, and as a means to build in quality at an early stage.
Action Fraud and National Fraud Intelligence Bureau (NFIB) collate data for the UK as a whole. The figu
based on victims' address information. This is in contrast with traditional crimes which are based on wh
fraud is often hard to define). Section 5.4 of the User Guide to crime statistics for England and Wales co
More information on the National Fraud Intelligence Bureau can be found on the Action Fraud website.
The total for England and Wales includes the number of offences where the victim's police force area is
Rates for London include 'City of London'.
Following the implementation of a new IT system in November 2022, Devon and Cornwall Police have b
2022 to March 2023. Their data have been excluded from this table for the purpose of comparison.
Offences where the victim's police force area is unknown relate to cases where it has not been possible
example, due to missing address information, or where the offence occurred outside the UK.
were asked of half the survey sample. From October 2017 onwards the questions are being asked of a
A small change to the weighting procedure made in 2019 has been incorporated from the year ending M
of this change will only have a negligible impact on the estimates in this table and therefore not all histo
weights, except where direct comparisons have been made since January 2019. The years ending Mar
using the new weighting procedure.
the questions were asked of half the survey sample. From October 2017 onwards the questions are bei
Two different breakdowns are provided for fraud. One relates to the type of fraud, the other relates to w
For the purposes of this analysis, 'All other fraud' refers to advance fee fraud and other fraud combined
'Cyber' represents cases where the internet or any type of online activity was related to any aspect of th
'Non-cyber' represents offences which did not involve the internet or any online activity.
7, 8, 9 and 10
Note text
See Section 7 of the User guide to crime statistics for definitions of personal, household and area chara
The definition of disability used is consistent with the core definition of disability under the Equality Act 2
they have a long-standing illness, disability or impairment which causes difficulty with day-to-day activiti
The terminology used to label this data has been changed to 'sexual orientation' from 'sexual identity' to
Act 2010). Sexual Orientation is an umbrella concept which encompasses sexual identity, attraction and
principle is based on a substantial body of research and is designed to capture self-perceived Sexual Id
questions on either sexual identity, attraction or behaviour. The measurement of Sexual Identity was ide
Sexual Orientation most closely related to experiences of disadvantage and discrimination. The questio
of sexual behaviour or attraction where a series of more detailed questions and answer categories migh
11, 12, 13, 14 and 15
Note text
Data may not sum to totals shown due to rounding.

Data for sub-categories will not sum to totals shown for headline categories because people can be vict
The 'with loss' categories relating to fraud refer to financial loss, including money stolen and additional c
property or goods.
Loss through computer viruses is mainly associated with additional charges or costs incurred as a resu
are less likely to be fully reimbursed.
Incidents that were reported to the police (and/or Action Fraud for fraud and computer misuse offences)
know about in another way, e.g. police arrived at the scene.
the questions were asked of half the survey sample. From October 2017 onwards the questions are bei
From April 2017, the question wording changed from 'Did the police come to know about the matter?' to
For the purposes of this analysis, 'All other fraud' refers to advance fee fraud and other fraud combined
'Cyber' represents cases where the internet or any type of online activity was related to any aspect of th
'Non-cyber' represents offences which did not involve the internet or any online activity.
Following changes to the CSEW questionnaire, questions on the reasons for not reporting fraud and co
onwards are not comparable with those in earlier years. Hence, only estimates from the year ending Ma
Percentages sum to more than 100 as more than one response is possible.
The question on measures taken to prevent unauthorised access to bank, building society or credit acc
CSEW sample.
The questions on measures taken to keep safe online are only asked of one quarter of the CSEW samp
last year.
Answer option was not separately available in the year ending March 2017 (denoted by "[x]").
Answer option was not available in the year ending March 2017 (denoted by "[x]").
Answer option is not available in the year ending March 2018 onwards (denoted by "[x]").
From the year ending March 2018 onwards, unweighted bases may be slightly different for some answe
being split across two questions.
Note text
The question on awareness of the National Crime Agency was not asked in the year ending March 202
Percentages sum to more than 100 as more than one response is possible.
This question was not asked in the year ending March 2019 (denoted by "[x]").
Useful links
User Guide to crime statistics for England and Wales
Useful links
Action Fraud - Who are the National Fraud Intelligence Bureau?

Fraud Reports published by UK Finance

Useful links
UK Finance: Fraud - The Facts 2021
UK Finance: Fraud - The Facts 2021
Action Fraud - Who are the National Fraud Intelligence Bureau?

Useful links
User guide to crime statistics for England and Wales
Temporary suspension of National Statistics status for estimates from the Crime Survey for England an
Useful links

Useful links

Table 1: Number of incidents of fraud and percentage of people aged 16 and over who were victims of fraud once or more (preva
England and Wales, year ending March 2017 to year ending March 2023 [note 1, 2, 3]
Source: Crime Survey for England and Wales (CSEW) from the Office for National Statistics
Due to the suspension of the CSEW, data are not available between the year ending March 2020 and the year ending March 2023.
This worksheet contains one table. Some cells refer to notes which can be found on the Notes worksheet.
Link to Notes worksheet
Some shorthand is used in this table. [s] Indicates that the change is statistically significant at the 5% level.
Link to Table of contents
Apr 2016 to Mar Apr 2017 to Apr 2018 to

Offence group [note 4]
2017 Mar 2018 Mar 2019
Fraud - Number of incidents (thousands) [note 6] 3,395 3,255 3,809

Bank and credit account fraud 2,485 2,241 2,579
Consumer and retail fraud 736 873 1,019
Advance fee fraud 77 69 57
Other fraud 97 71 154
Fraud - Percentage of people aged 16 and over, victims 6.0 6.0 6.8
Bank and credit account fraud 4.3 4.2 4.6
Consumer and retail fraud 1.5 1.7 2.0
Advance fee fraud 0.1 0.1 0.1
Other fraud 0.2 0.1 0.3
Unweighted base - number of people aged 16 and over 17,171 25,725 34,163
of fraud once or more (prevalence risks)
g March 2023.
Apr 2022 to Mar 2023

compared with
compared with
Apr 2019 to Apr 2022 to Apr 2019 to Mar 2020
Mar 2020 Mar 2023 % change or
% change or
% point change significance
% point change
[note 5]
3,676 3,526 -4.1

2,474 2,135 -13.7 [s]
914 825 -9.8
60 391 548.8 [s]
227 175 -23.0
6.6 6.3 -0.4

4.5 3.7 -0.8 [s]
1.8 1.6 -0.2
0.1 0.8 0.6 [s]
0.4 0.3 -0.1
33,734 31,183
Table 2: Number of incidents of computer misuse and percentage of people aged 16 and over who were victims of computer mis
Apr 2016 to Mar Apr 2017 to Mar Apr 2018 to Mar

2017 2018 2019
Computer misuse - Number of incidents (thousands) [note 6] 1,764 1,227 966

Computer virus 1,191 712 444
Unauthorised access to personal information (including hacking) 573 516 522
Computer misuse - Percentage of people aged 16 and over, victims 2.9 2.2 1.8
Computer virus 1.9 1.3 0.8
Unauthorised access to personal information (including hacking) 1.1 0.9 1.0
Unweighted base - number of people aged 16 and over 17,171 25,725 34,163
re victims of computer misuse once or more (prevalence risks)
March 2023.

compared with
compared with
Apr 2019 to Mar Apr 2022 to Mar Apr 2019 to Mar 2020
2020 2023 % change or
% change or
% point change significance
% point change
[note 5]
876 745 -15.0

360 123 -65.8 [s]
516 622 20.5
1.6 1.3 -0.3 [s]

0.6 0.2 -0.4 [s]
1.0 1.1 0.1
33,734 31,183
Table 3a: Number of fraud and computer misuse offences recorded by Action Fraud and
England and Wales, year ending March 2013 to year ending March 2023
Source: Action Fraud, National Fraud Intelligence Bureau (NFIB)
This worksheet contains one table. Some cells refer to notes which can be found on the Notes workshe
NFIB data are not designated as National Statistics.
Some shorthand is used in this table. [u] Indicates the percentage change is not reported because the b
Reporting body and fraud and computer misuse type [note 4]
Banking and credit industry fraud

Cheque, plastic card and online bank accounts (not PSP) [note 6, 7]
Application fraud (excluding mortgages)
Mortgage related fraud
Mandate fraud
Dishonestly retaining a wrongful credit
Business trading fraud
Insurance fraud
Insurance related fraud
Insurance broker fraud
Telecom industry fraud (misuse of contracts) [note 8]
All charity fraud

Charity fraud
Fraudulent applications for grants from charities or lottery fund organisations [note 9]
Advance fee payments [note 10]

"419" Advance fee fraud
Lottery scams
Counterfeit cashiers' cheques and bankers drafts
Dating scam
Fraud recovery
Inheritance fraud
Rental fraud
Other advance fee frauds [note 11]
Lender loan fraud
Financial investments [note 12]
Share/bond sales or boiler room fraud [note 12]
Pyramid or Ponzi schemes [note 12]
Prime bank guarantees
Time shares and holiday club fraud
Other financial investment [note 13,14]
Consumer and retail fraud [note 15]

Online shopping and auctions
Consumer phone fraud
Door to door sales and bogus tradespeople
Other consumer and retail fraud [note 16]
Computer software service fraud
Ticket fraud [note 17]
Retail fraud
Corporate fraud
Corporate employee fraud
Corporate procurement fraud
Pension fraud [note 18]

Pension fraud by pensioners (or their estate)
Pension fraud committed on pensioners
Pension liberation fraud
False accounting
Bankruptcy and insolvency
Passport application fraud
Department of Work and Pensions (DWP) fraud
Fraudulent applications for grants from government funded organisations [note 19]
HM Revenue and Customs (HMRC) fraud
Other regulatory fraud [note 20]
Fraud by failing to disclose information
Fraud by abuse of position
DVLA Driving Licence Application Fraud
Other fraud (not covered elsewhere) [note 21]
Total fraud offences [note 22]
Computer viruses/malware
Denial of service attack
Denial of service attack (extortion)
Hacking - server
Hacking - personal
Hacking - social media and email
Hacking - PBX/dial through
Hacking (extortion) [note 23]
Total computer misuse offences
Total fraud and computer misuse offences recorded [note 22]

ction Fraud and referred to the National Fraud Intelligence Bureau (NFIB), with percentage change
he Notes worksheet.
rted because the base number of offences is fewer than 50.
Apr 2012 to Apr 2013 to Apr 2014 to Apr 2015 to Apr 2016 to
Mar 2013 Mar 2014 Mar 2015 Mar 2016 Mar 2017
13,034 23,102 25,210 25,447 31,583

8,261 17,431 19,164 15,715 17,807
3,355 3,008 1,964 3,216 5,714
108 243 175 195 126
1,300 2,288 3,738 6,193 7,800
10 132 169 128 136
110 186 288 387 412
317 893 954 1,350 1,802

174 715 758 1,118 1,170
143 178 196 232 632
1,641 1,912 797 1,053 582
303 588 605 629 526

285 554 581 586 475
18 34 24 43 51
34,289 39,440 42,258 33,021 44,339

219 948 1,009 864 803
1,689 1,580 2,228 2,470 1,686
1,214 2,139 1,903 1,890 2,690
1,225 2,040 2,735 2,443 2,969
1,133 1,329 1,517 955 871
423 711 837 684 611
1,144 2,507 2,905 2,940 2,560
20,605 20,497 21,742 15,372 27,719
6,637 7,689 7,382 5,403 4,430
3,954 4,377 5,756 5,342 4,097
1,557 1,619 1,458 2,413 596
364 343 606 219 67
44 22 27 68 40
327 344 386 211 163
1,662 2,049 3,279 2,431 3,231
47,352 85,560 98,696 92,442 107,023

22,910 41,625 42,639 34,836 36,470
557 1,213 1,151 1,186 2,293
2,417 5,671 4,650 5,168 5,794
7,723 15,276 17,109 11,455 9,279
8,768 10,784 22,002 23,538 31,935
3,700 4,245 3,851 5,632 5,014
1,277 6,746 7,294 10,627 16,238
632 1,706 1,823 1,935 1,667

591 1,595 1,712 1,810 1,555
41 111 111 125 112
89 773 1,032 633 400

3 29 28 11 5
8 44 121 158 155
78 700 883 464 240
70 419 435 333 276

9 33 22 17 20
1 20 12 78 27
16 35 20 14 12
60 112 106 140 349
7 19 40 31 369
23 255 286 434 518
40 437 538 772 751
181 1,363 1,657 1,672 2,116
0 0 0 119 112
4,066 28,305 35,281 41,586 45,586
106,194 189,535 215,816 207,435 242,567
6,120 10,732 5,443 3,530 7,249

125 177 163 491 363
37 83 48 178 416
172 487 435 507 674
1,048 2,461 2,073 2,479 3,594
2,454 5,897 5,329 4,504 5,475
141 435 524 559 507
1,111 1,414 492 955 1,098
11,208 21,686 14,507 13,203 19,376
117,402 211,221 230,323 220,638 261,943

FIB), with percentage change [note 1, 2, 3]
Apr 2021 to
Apr 2017 to Apr 2018 to Apr 2019 to Apr 2020 to
Mar 2022
Mar 2018 Mar 2019 Mar 2020 Mar 2021
[note 5]
28,642 41,004 39,042 33,498 31,946

16,726 28,707 29,528 26,564 24,264
2,981 4,255 3,395 2,417 3,521
144 119 31 36 26
8,618 7,752 5,929 4,390 4,006
173 171 159 91 129
322 220 141 198 148
926 990 767 857 570

580 402 178 162 115
346 588 589 695 455
1,197 2,133 366 187 381
642 704 716 692 555

585 636 710 660 534
57 68 6 32 21
54,014 58,597 44,348 50,007 48,312

700 1,517 1,537 1,661 1,860
1,371 1,201 1,163 754 1,057
1,580 1,038 393 357 234
3,638 4,589 5,541 7,539 8,135
1,158 1,183 1,507 2,019 2,280
469 418 391 387 318
2,735 3,823 4,332 3,589 4,849
38,008 41,500 26,083 31,023 27,408
4,355 3,328 3,401 2,678 2,171
4,413 8,455 14,024 20,260 22,735
213 1,505 3,279 6,186 5,819
88 817 1,454 2,210 3,057
32 34 4 1 2
159 130 638 64 84
3,921 5,969 8,649 11,799 13,773
106,249 110,355 119,716 155,717 122,451

41,422 51,016 62,509 97,927 72,019
923 2,117 2,769 4,814 2,522
6,695 5,837 4,784 4,302 5,296
9,410 14,808 20,091 25,725 23,669
20,804 21,378 18,919 18,107 11,515
8,162 7,061 7,345 2,040 4,719
18,833 8,138 3,299 2,802 2,711
1,715 1,786 1,506 901 960

1,603 1,634 1,332 744 801
112 152 174 157 159
273 321 662 401 410

6 3 1 1 5
157 146 117 124 136
110 172 544 276 269
252 176 88 48 52
9 11 11 10 7
17 20 13 5 8
17 32 111 109 69
111 65 28 150 123
139 98 143 250 67
539 530 303 239 200
785 536 126 102 171
2,964 2,597 2,842 2,867 3,151
111 61 67 34 35
52,603 61,073 87,015 131,490 114,949
255,940 289,764 312,035 398,022 347,300
6,683 4,177 6,745 7,618 6,241

306 230 117 142 104
258 187 30 71 49
684 708 311 339 281
3,741 3,344 3,481 5,390 4,926
8,081 8,340 12,894 13,576 14,024
310 186 104 130 100
1,030 4,150 2,533 3,201 2,464
21,093 21,322 26,215 30,467 28,189
277,033 311,086 338,250 428,489 375,489

Apr 2022 to
Mar 2023 compared with
[note 5] previous year
% change
30,171 -5.6
23,502 -3.1
3,283 -6.8
24 [u]
3,249 -18.9
113 -12.4
146 -1.4
621 8.9
127 10.4
494 8.6
444 16.5
516 -7.0
493 -7.7
23 [u]
45,452 -5.9
996 -46.5
608 -42.5
190 -18.8
7,583 -6.8
2,385 4.6
213 -33.0
5,098 5.1
26,025 -5.0
2,354 8.4
20,048 -11.8
3,883 -33.3
3,084 0.9
0 [u]
178 111.9
12,903 -6.3
107,476 -12.2
62,421 -13.3
1,870 -25.9
5,013 -5.3
22,671 -4.2
6,461 -43.9
7,196 52.5
1,844 -32.0
1,121 16.8
951 18.7
170 6.9
380 -7.3
5 [u]
132 -2.9
243 -9.7
76 46.2
1 [u]
21 [u]
59 -14.5
92 -25.2
30 [u]
248 24.0
146 -14.6
3,320 5.4
33 [u]
82,890 -27.9
293,291 -15.6
4,333 -30.6
77 -26.0
32 [u]
199 -29.2
5,054 2.6
13,433 -4.2
84 -16.0
2,812 14.1
26,024 -7.7
319,315 -15.0
Table 3b: Number of fraud offences recorded by Cifas and referred to the National Fraud
Source: Cifas, National Fraud Intelligence Bureau (NFIB)
Some shorthand is used in this table. [x] indicates the data are not available. [u] Indicates the percentag
Reporting body and fraud type [note 4]

Mandate fraud
Business trading fraud [note 26]
Insurance fraud
Telecom industry fraud (misuse of contracts) [note 8]
All charity fraud

Charity fraud
Fraudulent applications for grants from charities or lottery fund organisations [note 9, 27]

National Fraud Intelligence Bureau (NFIB), with percentage change [note 1, 2, 3, 24, 25]
he Notes worksheet.
ates the percentage change is not reported because the base number of offences is fewer than 50.
Apr 2012 to Mar Apr 2013 to Mar Apr 2014 to Mar Apr 2015 to Mar Apr 2016 to Mar
2013 2014 2015 2016 2017
180,464 166,598 190,303 242,721 264,583

100,868 112,122 130,333 178,422 182,576
76,727 50,382 56,313 60,950 79,038
2,869 4,094 3,657 3,349 2,969
[x] [x] [x] [x] [x]
[x] [x] [x] [x] [x]
59 85 131 76 81
8,275 8,250 7,621 9,500 6,883

8,275 8,250 7,621 9,500 6,883
[x] [x] [x] [x] [x]
28,544 39,194 59,664 46,356 34,571
27 29 43 315 77
[x] [x] [x] [x] [x]
27 29 43 315 77
217,369 214,156 257,762 298,968 306,195

Apr 2017 to Mar Apr 2018 to Mar Apr 2019 to Mar Apr 2020 to Mar Apr 2021 to Mar
2018 2019 2020 2021 2022
239,094 276,162 292,305 253,268 273,254

165,484 199,367 206,613 174,131 204,071
71,046 74,590 83,638 77,792 67,912
2,564 2,205 2,054 1,345 1,271
[x] [x] [x] [x] [x]
[x] [x] [x] [x] [x]
104 84 94 102 42
8,567 8,324 9,511 15,664 23,276

8,567 8,324 9,511 15,664 23,276
[x] [x] [x] [x] [x]
29,183 28,548 32,343 32,693 38,577
49 57 44 28 84
[x] [x] [x] [x] [x]
49 57 44 28 84
276,997 313,175 334,297 301,755 335,233

Apr 2022 to
Mar 2023
Apr 2022 to Mar
compared with
2023
previous year
% change
304,922 11.6
207,216 1.5
96,007 41.4
1,699 33.7
[x] [x]
[x] [x]
896 [u]
20,528 -11.8
20,528 -11.8
[x] [x]
44,731 16.0
263 213.1
[x] [x]
263 213.1
371,340 10.8
Table 3c: Number of fraud offences recorded by UK Finance and referred to the National
Source: UK Finance, National Fraud Intelligence Bureau (NFIB)
Some shorthand is used in this table. [x] indicates the data are not available.
Reporting body and fraud type [note 4, 30]

Mandate fraud

to the National Fraud Intelligence Bureau (NFIB), with percentage change [note 1, 2, 3, 25, 28, 29]
he Notes worksheet.
113,143 96,534 104,982 99,546 84,224

113,143 96,534 104,982 99,546 84,224
[x] [x] [x] [x] [x]
[x] [x] [x] [x] [x]
[x] [x] [x] [x] [x]
[x] [x] [x] [x] [x]
113,143 96,534 104,982 99,546 84,224

e [note 1, 2, 3, 25, 28, 29]
Apr 2021 to
Mar 2022
Mar 2018 Mar 2019 Mar 2020 Mar 2021
[note 31]
84,328 69,160 101,989 98,120 293,560

84,328 69,160 101,989 98,120 293,560
[x] [x] [x] [x] [x]
[x] [x] [x] [x] [x]
[x] [x] [x] [x] [x]
[x] [x] [x] [x] [x]
84,328 69,160 101,989 98,120 293,560

Apr 2022 to
Mar 2023
Apr 2022 to
compared with
Mar 2023
previous year
[note 32, 33]
% change
[note 31, 32, 33]
460,537 56.9
460,537 56.9
[x] [x]
[x] [x]
[x] [x]
[x] [x]
460,537 56.9
Table 3d: Number of fraud and computer misuse offences referred to the National Fraud
Source: National Fraud Intelligence Bureau (NFIB)
Some shorthand is used in this table. [u] Indicates the percentage change is not reported because the b
Reporting body and fraud and computer misuse type [note 4]

Mandate fraud
Business trading fraud [note 26]
Insurance fraud
Telecom industry fraud (misuse of contracts)[note 8]
All charity fraud

Charity fraud
Fraudulent applications for grants from charities or lottery fund organisations [note 9, 27]
Advance fee payments [note 10]

"419" Advance fee fraud
Lottery scams
Counterfeit cashiers' cheques and bankers drafts
Dating scam
Fraud recovery
Inheritance fraud
Rental fraud
Other advance fee frauds [note 11]
Lender loan fraud
Financial investments [note 12]
Share/bond sales or boiler room fraud [note 12]
Pyramid or Ponzi schemes [note 12]
Prime bank guarantees
Time shares and holiday club fraud
Other financial investment [note 13,14]
Consumer and retail fraud [note 15]

Online shopping and auctions
Consumer phone fraud
Door to door sales and bogus tradespeople
Other consumer and retail fraud [note 16]
Computer software service fraud
Ticket fraud [note 17]
Retail fraud
Corporate fraud
Corporate employee fraud
Corporate procurement fraud
Pension fraud [note 18]

Pension fraud by pensioners (or their estate)
Pension fraud committed on pensioners
Pension liberation fraud
False accounting
Bankruptcy and insolvency
Passport application fraud
Department of Work and Pensions (DWP) fraud
Fraudulent applications for grants from government funded organisations [note 19]
HM Revenue and Customs (HMRC) fraud
Other regulatory fraud [note 20]
Fraud by failing to disclose information
Fraud by abuse of position
DVLA Driving Licence Application Fraud
Other fraud (not covered elsewhere) [note 21]
Computer viruses/malware
Denial of service attack
Denial of service attack (extortion)
Hacking - server
Hacking - personal
Hacking - social media and email
Hacking - PBX/dial through
Hacking (extortion) [note 23]
Total computer misuse offences
Total fraud and computer misuse offences recorded [note 22]

National Fraud Intelligence Bureau (NFIB), with percentage change [note 1, 2, 3]
e Notes worksheet.
ed because the base number of offences is fewer than 50.
306,641 286,234 320,495 367,714 380,390

222,272 226,087 254,479 293,683 284,607
80,082 53,390 58,277 64,166 84,752
2,977 4,337 3,832 3,544 3,095
1,300 2,288 3,738 6,193 7,800
10 132 169 128 136
169 271 419 463 493
8,592 9,143 8,575 10,850 8,685

8,449 8,965 8,379 10,618 8,053
143 178 196 232 632
30,185 41,106 60,461 47,409 35,153
330 617 648 944 603

285 554 581 586 475
45 63 67 358 128
34,289 39,440 42,258 33,021 44,339

219 948 1,009 864 803
1,689 1,580 2,228 2,470 1,686
1,214 2,139 1,903 1,890 2,690
1,225 2,040 2,735 2,443 2,969
1,133 1,329 1,517 955 871
423 711 837 684 611
1,144 2,507 2,905 2,940 2,560
20,605 20,497 21,742 15,372 27,719
6,637 7,689 7,382 5,403 4,430
3,954 4,377 5,756 5,342 4,097
1,557 1,619 1,458 2,413 596
364 343 606 219 67
44 22 27 68 40
327 344 386 211 163
1,662 2,049 3,279 2,431 3,231
47,352 85,560 98,696 92,442 107,023

22,910 41,625 42,639 34,836 36,470
557 1,213 1,151 1,186 2,293
2,417 5,671 4,650 5,168 5,794
7,723 15,276 17,109 11,455 9,279
8,768 10,784 22,002 23,538 31,935
3,700 4,245 3,851 5,632 5,014
1,277 6,746 7,294 10,627 16,238
632 1,706 1,823 1,935 1,667

591 1,595 1,712 1,810 1,555
41 111 111 125 112
89 773 1,032 633 400

3 29 28 11 5
8 44 121 158 155
78 700 883 464 240
70 419 435 333 276

9 33 22 17 20
1 20 12 78 27
16 35 20 14 12
60 112 106 140 349
7 19 40 31 369
23 255 286 434 518
40 437 538 772 751
181 1,363 1,657 1,672 2,116
0 0 0 119 112
4,066 28,305 35,281 41,586 45,586
436,706 500,225 578,560 605,949 632,986
6,120 10,732 5,443 3,530 7,249

125 177 163 491 363
37 83 48 178 416
172 487 435 507 674
1,048 2,461 2,073 2,479 3,594
2,454 5,897 5,329 4,504 5,475
141 435 524 559 507
1,111 1,414 492 955 1,098
11,208 21,686 14,507 13,203 19,376
447,914 521,911 593,067 619,152 652,362

ote 1, 2, 3]
Apr 2021 to
Mar 2022
Mar 2018 Mar 2019 Mar 2020 Mar 2021
[note 5, 31]
352,064 386,326 433,336 384,886 598,760

266,538 297,234 338,130 298,815 521,895
74,027 78,845 87,033 80,209 71,433
2,708 2,324 2,085 1,381 1,297
8,618 7,752 5,929 4,390 4,006
173 171 159 91 129
426 304 235 300 190
9,493 9,314 10,278 16,521 23,846

9,147 8,726 9,689 15,826 23,391
346 588 589 695 455
30,380 30,681 32,709 32,880 38,958
691 761 760 720 639

585 636 710 660 534
106 125 50 60 105
54,014 58,597 44,348 50,007 48,312

700 1,517 1,537 1,661 1,860
1,371 1,201 1,163 754 1,057
1,580 1,038 393 357 234
3,638 4,589 5,541 7,539 8,135
1,158 1,183 1,507 2,019 2,280
469 418 391 387 318
2,735 3,823 4,332 3,589 4,849
38,008 41,500 26,083 31,023 27,408
4,355 3,328 3,401 2,678 2,171
4,413 8,455 14,024 20,260 22,735
213 1,505 3,279 6,186 5,819
88 817 1,454 2,210 3,057
32 34 4 1 2
159 130 638 64 84
3,921 5,969 8,649 11,799 13,773
106,249 110,355 119,716 155,717 122,451

41,422 51,016 62,509 97,927 72,019
923 2,117 2,769 4,814 2,522
6,695 5,837 4,784 4,302 5,296
9,410 14,808 20,091 25,725 23,669
20,804 21,378 18,919 18,107 11,515
8,162 7,061 7,345 2,040 4,719
18,833 8,138 3,299 2,802 2,711
1,715 1,786 1,506 901 960

1,603 1,634 1,332 744 801
112 152 174 157 159
273 321 662 401 410

6 3 1 1 5
157 146 117 124 136
110 172 544 276 269
252 176 88 48 52
9 11 11 10 7
17 20 13 5 8
17 32 111 109 69
111 65 28 150 123
139 98 143 250 67
539 530 303 239 200
785 536 126 102 171
2,964 2,597 2,842 2,867 3,151
111 61 67 34 35
52,603 61,073 87,015 131,490 114,949
617,265 672,099 748,321 797,897 976,093
6,683 4,177 6,745 7,618 6,241

306 230 117 142 104
258 187 30 71 49
684 708 311 339 281
3,741 3,344 3,481 5,390 4,926
8,081 8,340 12,894 13,576 14,024
310 186 104 130 100
1,030 4,150 2,533 3,201 2,464
21,093 21,322 26,215 30,467 28,189
638,358 693,421 774,536 828,364 1,004,282

Apr 2022 to
Mar 2023
Apr 2022 to
compared with
Mar 2023
previous year
[note 5, 31, 32]
% change
[note 31, 32, 33]
795,630 32.9
691,255 32.5
99,290 39.0
1,723 32.8
3,249 -18.9
113 -12.4
1,042 448.4
21,149 -11.3
20,655 -11.7
494 8.6
45,175 16.0
779 21.9
493 -7.7
286 172.4
45,452 -5.9
996 -46.5
608 -42.5
190 -18.8
7,583 -6.8
2,385 4.6
213 -33.0
5,098 5.1
26,025 -5.0
2,354 8.4
20,048 -11.8
3,883 -33.3
3,084 0.9
0 [u]
178 111.9
12,903 -6.3
107,476 -12.2
62,421 -13.3
1,870 -25.9
5,013 -5.3
22,671 -4.2
6,461 -43.9
7,196 52.5
1,844 -32.0
1,121 16.8
951 18.7
170 6.9
380 -7.3
5 [u]
132 -2.9
243 -9.7
76 46.2
1 [u]
21 [u]
59 -14.5
92 -25.2
30 [u]
248 24.0
146 -14.6
3,320 5.4
33 [u]
82,890 -27.9
1,125,168 15.3
4,333 -30.6
77 -26.0
32 [u]
199 -29.2
5,054 2.6
13,433 -4.2
84 -16.0
2,812 14.1
26,024 -7.7
1,151,192 14.6
Table 4: Number of fraud incidents on all payment types, UK Finance CAMIS database, with percentage change [note 1, 2]
United Kingdom, year ending March 2011 to year ending March 2023
Source: UK Finance
Fraud data from UK Finance are not designated as National Statistics.
Some shorthand is used in this table. [x] indicates that data are unavailable.
UK Finance fraud (CAMIS) Apr 2010 to Apr 2011 to Apr 2012 to Apr 2013 to Apr 2014 to Apr 2015 to Apr 2016 to
payment types Mar 2011 Mar 2012 Mar 2013 Mar 2014 Mar 2015 Mar 2016 Mar 2017
Plastic Card Fraud 976,112 866,488 1,048,151 1,296,705 1,236,095 1,551,694 1,817,039
Lost and Stolen 105,494 104,144 116,992 141,549 129,133 166,860 246,503
Card not Received 7,150 8,477 8,841 9,350 9,464 11,225 11,192
Counterfeit Card [note 3] 89,807 79,796 105,749 96,744 95,773 94,118 103,132
Remote Purchase Fraud [note 4] 755,173 657,690 790,723 1,017,092 975,781 1,245,321 1,423,783
Card ID theft [note 5, 6] 18,488 16,381 25,846 31,970 25,944 34,170 32,429
Cheque Fraud [note 7] 12,289 16,372 14,180 9,759 7,318 5,382 2,763
Remote Banking Fraud [note 8, 9] 52,500 35,072 21,639 19,266 24,010 34,992 33,767
Authorised Push Payment [note 10] [x] [x] [x] [x] [x] [x] [x]
TOTAL (excluding Authorised Push Payment) 1,040,901 917,932 1,083,970 1,325,730 1,267,423 1,592,068 1,853,569
TOTAL (including Authorised Push Payment) [note 10] [x] [x] [x] [x] [x] [x] [x]
Apr 2022 to
Mar 2023
Apr 2017 to Apr 2018 to Apr 2019 to Apr 2020 to Apr 2021 to Apr 2022 to
compared with
Mar 2018 Mar 2019 Mar 2020 Mar 2021 Mar 2022 Mar 2023
previous year
% change
1,979,225 2,773,725 2,718,956 2,877,382 2,782,799 2,698,318 -3.0

382,706 454,458 441,217 287,875 344,172 417,773 21.4
10,459 9,832 8,114 8,188 9,395 7,788 -17.1
75,562 60,239 65,491 44,522 21,968 19,553 -11.0
1,479,441 2,180,303 2,153,617 2,506,020 2,359,877 2,158,075 -8.6
31,057 68,893 50,517 30,777 47,387 95,129 100.7
1,541 2,370 2,610 997 813 1,023 25.8

32,457 33,692 50,128 88,470 74,039 40,860 -44.8
[x] [x] 31,606 172,867 193,950 219,347 13.1
2,013,223 2,809,787 2,771,694 2,966,849 2,857,651 2,740,201 -4.1
[x] [x] 2,803,300 3,139,716 3,051,601 2,959,548 -3.0

Table 5: Number of fraud and computer misuse offences referred to the National Fraud Intellige
England and Wales (excluding Devon and Cornwall), year ending March 2022 and year ending M
Source: Action Fraud, National Fraud Intelligence Bureau (NFIB)
Some shorthand is used in this table. [u1] indicates that rate per 1,000 population data for City of London have
[x] indicates that data are unavailable. [z] is not applicable.
Area Code Area Name
ENGLAND AND WALES (exc. Devon and Cornwall police)

K04000001 [note 14]
E92000001 ENGLAND (exc. Devon and Cornwall police) [note 14]
E12000001 North East

E23000013 Cleveland
E23000008 Durham
E23000007 Northumbria
E12000002 North West

E23000006 Cheshire
E23000002 Cumbria
E23000005 Greater Manchester
E23000003 Lancashire
E23000004 Merseyside
E12000003 Yorkshire and The Humber

E23000012 Humberside
E23000009 North Yorkshire
E23000011 South Yorkshire
E23000010 West Yorkshire
E12000004 East Midlands

E23000018 Derbyshire
E23000021 Leicestershire
E23000020 Lincolnshire
E23000022 Northamptonshire
E23000019 Nottinghamshire
E12000005 West Midlands

E23000015 Staffordshire
E23000017 Warwickshire
E23000016 West Mercia
E23000014 West Midlands
E12000006 East
E23000026 Bedfordshire
E23000023 Cambridgeshire
E23000028 Essex
E23000027 Hertfordshire
E23000024 Norfolk
E23000025 Suffolk
E12000007 London [note 15]

E23000034 City of London
E23000001 Metropolitan Police
E12000008 South East

E23000030 Hampshire
E23000032 Kent
E23000031 Surrey
E23000033 Sussex
E23000029 Thames Valley
E12000009 South West [note 16]

E23000036 Avon and Somerset
E23000035 Devon and Cornwall [note 16]
E23000039 Dorset
E23000037 Gloucestershire
E23000038 Wiltshire
W92000004 WALES
W15000004 Dyfed-Powys
W15000002 Gwent
W15000001 North Wales
W15000003 South Wales
Unknown [note 17]

o the National Fraud Intelligence Bureau (NFIB) by Action Fraud, by police force area [note 11, 12, 13]
March 2022 and year ending March 2023 (Experimental Statistics)
und on the Notes worksheet.
ation data for City of London have been suppressed due to the small population size of the police force area.
Apr 2021 to Apr 2022 to Rate per 1,000

Mar 2022 Mar 2023 population
375,489 319,315 6
330,246 279,865 5
10,718 9,526 4
2,258 2,066 4
2,606 2,418 4
5,854 5,042 3
36,433 35,461 5
6,019 5,464 5
2,157 2,046 4
14,335 14,848 5
7,195 6,888 4
6,727 6,215 4
27,320 25,439 5
4,835 4,221 5
4,167 4,073 5
6,260 5,880 4
12,058 11,265 5
27,244 24,017 5
4,928 4,631 4
5,944 5,007 4
4,464 3,768 5
4,507 4,110 5
7,401 6,501 6
30,761 27,460 5
5,577 5,212 5
3,097 2,803 5
6,474 5,818 4
15,613 13,627 5
35,786 32,004 5
4,345 3,989 6
5,112 4,562 5
10,113 9,140 5
7,963 6,710 6
4,629 4,218 5
3,624 3,385 4
86,308 59,449 7
20,591 1,351 [u1]
65,717 58,098 7
53,723 47,666 5
10,167 9,432 5
11,363 9,867 5
7,781 6,689 6
9,886 8,809 5
14,526 12,869 5
21,953 18,843 5
9,236 7,985 5
[x] [x] [x]
5,133 4,320 6
3,298 2,988 5
4,286 3,550 5
16,598 14,848 5
4,391 3,520 7
2,697 2,491 4
3,380 3,166 5
6,130 5,671 4
28,645 24,602 [z]

police force area [note 11, 12, 13]
size of the police force area.
Apr 2022 to
Mar 2023
compared with
previous year
% change
-15.0
-15.3
-11.1
-8.5
-7.2
-13.9
-2.7
-9.2
-5.1
3.6
-4.3
-7.6
-6.9
-12.7
-2.3
-6.1
-6.6
-11.8
-6.0
-15.8
-15.6
-8.8
-12.2
-10.7
-6.5
-9.5
-10.1
-12.7
-10.6
-8.2
-10.8
-9.6
-15.7
-8.9
-6.6
-31.1
[u1]
-11.6
-11.3
-7.2
-13.2
-14.0
-10.9
-11.4
-14.2
-13.5
[x]
-15.8
-9.4
-17.2
-10.5
-19.8
-7.6
-6.3
-7.5
[z]
Table 6: Proportion of victims aged 16 and over who were victimised more than once
This worksheet contains one table. Unless otherwise stated, the units in this table are for percentage who were victims once or more. Some cells refer to notes which can be found on the Notes worksheet.
Apr 2016 to Apr 2017 to Unweighted base - compared with
Apr 2018 to Apr 2019 to Apr 2022 to
Offence group [note 21] Mar 2017 Mar 2018 number of victims Apr 2019 to Mar 2020
Mar 2019 Mar 2020 Mar 2023
[note 22] [note 22] (Apr 2022 to Mar 2023) significance
[note 23]
FRAUD AND COMPUTER MISUSE [note 24] 18.6 14.0 14.9 13.7 13.5 2,267
Fraud [note 24, 25] 14.0 11.3 12.9 11.9 11.4 1,923
Bank and credit account fraud 14.7 10.7 11.8 11.5 11.7 1,147
Consumer and retail fraud 5.0 6.4 5.8 6.0 5.1 490
All other fraud [note 26] 12.4 10.2 7.9 9.1 8.2 338
Cyber [note 27] 13.1 8.6 9.8 10.2 7.8 850
Non-cyber [note 28] 11.1 10.2 11.6 10.8 11.3 1,114
Computer misuse [note 24] 18.6 11.3 8.9 11.4 12.7 396
Computer virus 18.8 8.4 8.7 10.1 12.4 81
Unauthorised access to personal information (including hacking) 8.7 13.7 7.6 9.9 11.8 318
Table 7: Proportion of people aged 16 and over who were victims of fraud, by personal ch

This worksheet contains one table. Unless otherwise stated, the units in this table are for percentage w
Some shorthand is used in this table. [u] denotes that data are not reported because the unweighted ba
Personal characteristics
All people
Age
Age
Age
Age
Age
Age
Age
Men
Men
Men
Men
Men
Men
Men
Men
Women
Women
Women
Women
Women
Women
Women
Women
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Country of birth
Country of birth
Marital status
Marital status
Marital status
Marital status
Marital status
Marital status
Respondent's employment status

Respondent's occupation
Highest qualification
Disability [note 3]
Disability [note 3]
Religion
Religion
Religion
Religion
Religion
Religion
Religion
Religion
Sexual orientation [note 4]

Gender identity
Gender identity
Hours out of home on an average weekday

Number of evening visits to pub/bar in the last month

Number of visits to a nightclub in the last month

er who were victims of fraud, by personal characteristics [note 1, 2]
W) from the Office for National Statistics

stated, the units in this table are for percentage who were victims once or more. Some cells refer to notes which c
data are not reported because the unweighted base is fewer than 50.
Characteristics breakdown Fraud
All people 6.3
16-24 5.3
25-34 6.6
35-44 6.7
45-54 7.4
55-64 6.7
65-74 5.8
75+ 4.4
Men 5.8
Men 16-24 4.6

Men 25-34 5.7
Men 35-44 5.7
Men 45-54 7.3
Men 55-64 6.3
Men 65-74 5.8
Men 75+ 4.9
Women 6.7
Women 16-24 6.1

Women 25-34 7.6
Women 35-44 7.6
Women 45-54 7.4
Women 55-64 7.1
Women 65-74 5.8
Women 75+ 4.0
White 6.3
English/Welsh/Scottish/Northern Irish/British 6.2
Irish 8.8
Gypsy or Irish Traveller [u]
Any other white background 7.3
Mixed/Multiple 9.9
White and Black Caribbean 6.7
White and Black African 8.1
White and Asian 12.7
Any other Mixed/Multiple ethnic background 11.5
Asian/Asian British 4.5
Indian 4.1
Pakistani 4.8
Bangladeshi 3.7
Chinese 4.2
Any other Asian background 5.7
Black/African/Caribbean/Black British 7.3
African 7.3
Caribbean 5.9
Any other Black/African/Caribbean background 13.0
Other ethnic group 7.5
Arab 4.6
Any other ethnic group 9.3
Born in the UK 6.2

Not born in the UK 6.5
Married/civil partnered 6.4

Cohabiting 7.6
Single 5.6
Separated 8.9
Divorced/legally dissolved partnership 6.6
Widowed 5.3
In employment 7.0
Unemployed 6.5
Economically inactive 4.9
Economically inactive: Student 2.7
Economically inactive: Looking after family/home 4.1
Economically inactive: Long-term/temporarily sick/ill 6.7
Economically inactive: Retired 5.1
Economically inactive: Other inactive 5.4
Managerial and professional occupations 7.6

Intermediate occupations 6.3
Routine and manual occupations 5.4
Never worked and long-term unemployed 2.6
Full-time students 4.7
Not classified 5.3
Degree or diploma 7.6
Apprenticeship or A/AS level 6.0
O level/GCSE 6.1
Other 5.2
None 3.3
Not disabled 6.0

Disabled 7.4
No religion 6.6
Christian 6.3
Buddhist 4.1
Hindu 2.7
Jewish 3.2
Muslim 4.9
Sikh 2.2
Other 10.4
Heterosexual/straight 6.4
Gay/Lesbian 8.0
Bisexual 9.4
Other 7.1
Gender identity the same as sex registered at birth 6.6

Gender identity different from sex registered at birth 4.2
Less than 3 hours 5.7

3 hours or more but less than 7 hours 6.4
7 hours or longer 6.9
None 5.5
Less than once a week 6.5
Once a week or more often 8.7
None 7.3
1-3 times a month 7.0
4+ times a month 6.2
ore. Some cells refer to notes which can be found on the Notes worksheet.
Bank and credit

of which: cyber of which: non cyber
account fraud
2.8 3.6 3.7
2.6 2.8 3.3

3.2 3.5 4.0
3.4 3.5 3.8
3.2 4.4 4.2
2.8 4.0 3.8
2.0 3.8 3.7
1.4 3.0 2.8
2.4 3.6 3.5
2.0 2.8 2.8

2.7 3.1 3.4
2.7 3.1 3.2
3.1 4.5 4.1
2.3 4.1 3.7
1.9 3.9 3.9
1.5 3.4 3.2
3.1 3.7 4.0
3.3 2.8 3.8

3.7 4.0 4.7
4.0 3.9 4.4
3.3 4.3 4.4
3.2 4.0 4.0
2.1 3.7 3.6
1.4 2.7 2.5
2.8 3.6 3.7

2.6 3.7 3.7
4.5 4.3 4.5
[u] [u] [u]
4.0 3.3 4.1
6.0 4.2 5.3
4.3 2.4 5.0
6.9 1.3 0.6
6.5 7.5 10.3
6.8 4.7 4.0
1.9 2.8 2.9
2.0 2.2 2.3
2.1 3.0 3.8
0.3 3.4 3.4
1.6 2.6 2.9
2.1 3.7 2.8
2.8 4.9 4.1
2.8 4.8 4.1
2.4 3.8 3.6
4.2 10.4 7.1
2.4 5.1 5.0
1.6 3.0 2.3
2.9 6.4 6.7
2.7 3.6 3.7

3.1 3.6 3.9
2.7 3.8 3.8

4.1 3.8 4.2
2.5 3.2 3.5
4.3 5.3 5.2
2.9 3.7 3.9
1.7 3.7 3.1
3.2 4.0 4.1

4.2 2.3 1.9
1.9 3.1 3.2
1.2 1.6 1.7
2.0 2.3 2.7
3.5 3.2 3.9
1.7 3.5 3.3
2.3 3.4 3.9
3.5 4.3 4.4

2.4 4.0 3.9
2.5 3.1 3.3
1.1 1.5 1.8
2.2 2.5 2.6
1.9 3.6 3.8
3.4 4.3 4.4
2.8 3.3 3.4
2.5 3.7 4.0
1.9 3.4 3.2
1.2 2.2 2.1
2.6 3.5 3.6

3.4 4.1 4.4
3.2 3.5 3.8

2.5 4.0 3.9
1.3 2.8 2.6
1.2 1.6 2.1
0.0 3.2 2.7
2.4 2.6 3.0
0.6 1.6 0.5
5.7 5.2 4.9
2.8 3.7 3.8

3.2 4.9 3.9
6.6 2.9 5.2
5.4 2.1 3.3
3.0 3.7 3.8

2.0 2.2 3.8
2.4 3.4 3.3

2.9 3.7 4.0
3.1 3.9 4.2
2.3 3.3 3.4

3.1 3.6 3.7
3.7 5.2 5.2
3.3 4.1 4.2

2.7 4.5 4.5
4.9 1.3 1.5
Consumer and retail
Advance fee fraud Other fraud
fraud
1.6 0.8 0.3
1.5 0.6 0.1

1.8 0.7 0.2
2.1 0.7 0.4
2.0 0.9 0.5
1.7 0.9 0.4
1.2 0.8 0.2
0.8 0.8 0.1
1.6 0.6 0.3
1.3 0.6 0.0

1.6 0.6 0.2
1.9 0.5 0.3
2.0 0.7 0.7
1.6 0.6 0.5
1.1 0.7 0.3
1.0 0.6 0.1
1.7 0.9 0.3
1.6 0.5 0.1

2.0 0.9 0.2
2.3 0.9 0.5
1.9 1.1 0.4
1.8 1.2 0.2
1.3 0.8 0.2
0.5 1.0 0.1
1.6 0.8 0.3

1.6 0.7 0.3
1.7 2.6 0.0
[u] [u] [u]
2.3 0.9 0.1
3.3 0.8 0.8
0.4 0.4 0.8
5.8 0.6 1.1
2.8 1.0 0.0
5.1 1.1 1.3
1.0 0.5 0.2
1.3 0.4 0.1
0.2 0.5 0.7
0.3 0.0 0.0
1.0 0.3 0.0
1.8 1.2 0.0
2.1 1.0 0.5
2.0 1.0 0.6
1.4 0.9 0.5
5.9 1.6 0.0
1.7 1.0 0.0
1.6 0.6 0.0
1.8 1.2 0.0
1.6 0.7 0.3

1.9 0.8 0.1
1.7 0.7 0.3

2.3 1.0 0.4
1.4 0.6 0.2
2.3 1.1 1.2
1.4 1.1 0.3
1.1 1.0 0.2
1.9 0.8 0.4

2.6 1.2 1.0
1.0 0.7 0.2
0.7 0.3 0.0
0.8 0.5 0.4
2.1 0.6 0.2
0.9 0.8 0.2
1.2 0.5 0.0
2.1 1.0 0.4

1.4 0.9 0.3
1.5 0.6 0.2
0.6 0.2 0.0
1.5 0.6 0.0
0.9 0.5 0.3
2.0 1.0 0.4
1.8 0.7 0.3
1.4 0.6 0.3
1.6 0.6 0.3
0.9 0.4 0.1
1.5 0.7 0.3

2.0 0.9 0.3
1.9 0.9 0.3

1.5 0.8 0.3
1.3 0.2 0.0
0.4 0.1 0.0
0.5 0.0 0.0
1.4 0.4 0.3
0.6 1.1 0.0
4.6 0.5 0.4
1.7 0.8 0.3

3.4 0.6 0.1
1.8 2.5 0.1
2.8 0.0 1.5
1.8 0.8 0.3

0.3 0.0 0.2
1.5 0.8 0.3

1.7 0.7 0.3
1.8 0.8 0.3
1.4 0.6 0.2

1.8 0.8 0.3
2.0 1.2 0.5
1.9 1.0 0.4

1.6 0.7 0.3
3.3 0.9 0.5
Unweighted base - number of people aged
16 and over
30,822
1,638
4,156
4,835
4,663
5,412
5,229
4,889
14,600
818
1,910
2,170
2,223
2,665
2,548
2,266
16,222
820
2,246
2,665
2,440
2,747
2,681
2,623
26,892
24,785
268
11
1,828
426
119
76
111
120
2,157
917
498
153
206
383
947
626
267
54
324
114
210
25,781
4,949
13,884
2,871
7,355
768
2,626
3,134
17,234
337
13,163
570
1,004
1,460
9,631
498
11,811
7,009
9,131
1,454
910
503
13,790
4,847
4,984
1,450
5,565
23,940
6,747
12,422
15,858
154
524
116
1,205
193
184
25,696
431
523
129
25,283
132
13,582
8,129
8,991
17,649
8,972
4,175
11,992
1,011
145
Table 8: Proportion of people aged 16 and over who were victims of fraud, by household

Household and area characteristics
All people
Structure of household
Total household income

Tenure
Tenure
Tenure
Accommodation type
Accommodation type
Accommodation type
Accommodation type
Accommodation type
Accommodation type
Output Area Classification

Area type
Area type
Level of physical disorder

English Indices of Deprivation (Employment)

Welsh Indices of Deprivation (Employment)

Region
Region
Region
Region
Region
Region
Region
Region
Region
Region
er who were victims of fraud, by household and area characteristics [note 1, 2]

e stated, the units in this table are for percentage who were victims once or more. Some cells refer to notes which
Characteristics breakdown Fraud
All people 6.3
Single person with child(ren) under 16 8.5

Persons with child(ren) under 16 7.0
Person(s) & no children 5.9
Less than £10,400 5.1

£10,400 to less than £20,800 5.7
£20,800 to less than £31,200 6.7
£31,200 to less than £41,600 6.3
£41,600 to less than £52,000 6.4
£52,000 or more 8.3
No income stated or not enough information provided 2.7
Owners 6.3
Social renters 6.1
Private renters 6.4
House 6.2
Detached 7.1
Semi-detached 6.0
Terraced 5.6
Flats/maisonettes 6.7
Other accommodation 8.0
Rural residents 7.1

Cosmopolitans 7.7
Ethnicity central 6.4
Multicultural metropolitans 5.1
Suburbanites 6.6
Constrained city dwellers 5.5
Hard-pressed living 5.7
Urban 6.0
Rural 7.2
High 5.0
Not high 6.4
20% most deprived Output Areas 4.7

Other Output Areas 6.6
20% least deprived Output Areas 7.0

North East 4.1

North West 4.8
Yorkshire and The Humber 5.7
East Midlands 6.4
West Midlands 4.7
East 6.9
London 5.4
South East 9.2
South West 7.4
Wales 5.9
cs [note 1, 2]
more. Some cells refer to notes which can be found on the Notes worksheet.
Bank and credit

of which: cyber of which: non cyber
account fraud
2.8 3.6 3.7
3.2 5.4 6.3

3.6 3.7 4.0
2.5 3.6 3.6
2.2 3.0 3.1

2.2 3.6 3.7
2.7 4.2 4.3
3.1 3.1 3.3
3.5 3.1 3.5
3.7 4.8 4.9
0.3 2.4 1.7
2.7 3.7 3.7

2.6 3.8 3.8
3.1 3.3 3.8
2.7 3.6 3.7

3.1 4.1 4.1
2.6 3.5 3.5
2.5 3.3 3.6
3.0 3.8 3.9
5.9 2.2 1.7
2.7 4.4 4.6

3.7 4.4 4.8
2.7 4.0 3.8
2.3 2.8 3.2
2.3 2.8 3.2
2.9 3.8 3.7
2.7 3.0 3.6
2.5 3.3 3.4
2.7 3.5 3.5
2.9 4.4 4.6
2.2 2.9 3.2

2.8 3.7 3.8
2.2 2.5 3.0

2.8 3.9 4.0
3.1 4.2 3.9
2.6 0.9 1.8

3.2 3.1 3.3
4.2 3.2 3.5
1.6 2.5 2.3

1.8 3.1 2.8
2.6 3.2 3.2
3.0 3.3 3.9
2.3 2.5 2.8
3.0 4.1 4.5
2.1 3.4 3.6
3.9 5.5 5.0
3.4 4.1 4.8
3.3 2.8 3.1
Consumer and retail
Advance fee fraud Other fraud
fraud
1.6 0.8 0.3
1.3 0.5 0.5

2.2 0.7 0.4
1.4 0.8 0.3
1.5 0.6 0.1

1.2 0.5 0.4
1.4 0.9 0.3
2.0 0.8 0.3
2.0 0.8 0.3
2.1 1.1 0.5
0.3 0.6 0.1
1.6 0.8 0.3

1.6 0.6 0.3
1.7 0.8 0.2
1.6 0.7 0.3

2.0 0.8 0.3
1.7 0.6 0.3
1.2 0.8 0.1
1.6 0.9 0.5
3.5 2.8 0.0
1.7 0.7 0.3

1.9 1.0 0.3
1.1 1.3 0.5
1.2 0.5 0.3
1.2 0.5 0.3
1.8 0.8 0.4
1.1 0.8 0.2
1.6 0.6 0.2
1.6 0.8 0.3
1.8 0.7 0.3
1.2 0.6 0.2

1.7 0.8 0.3
1.2 0.4 0.2

1.6 0.8 0.3
1.9 1.0 0.5
1.7 0.0 0.0

2.3 0.4 0.2
3.3 0.4 0.3
1.5 0.1 0.1

1.4 0.6 0.2
1.5 0.7 0.4
1.7 0.8 0.1
1.2 0.6 0.2
1.7 0.7 0.2
0.9 0.8 0.4
2.5 1.4 0.6
1.7 0.9 0.2
2.4 0.3 0.2
Unweighted base - number of people aged 16
and over
30,822
1,269
5,733
23,820
2,252
5,249
4,734
3,471
2,990
6,279
490
20,642
4,571
5,296
26,165
8,401
9,640
8,124
4,446
80
4,274
1,059
1,320
3,660
3,660
6,860
2,107
5,813
23,948
6,874
2,044
28,736
5,268
17,279
5,805
372
1,641
457
1,645
3,588
2,493
3,102
3,565
3,429
3,108
4,368
3,054
2,470
Table 9: Proportion of people aged 16 and over who were victims of computer misuse, by

Some shorthand is used in this table. [u] denotes that data are not reported because the unweighted ba
Personal characteristics
All people
Age
Age
Age
Age
Age
Age
Age
Men
Men
Men
Men
Men
Men
Men
Men
Women
Women
Women
Women
Women
Women
Women
Women
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Ethnic group
Country of birth
Country of birth
Marital status
Marital status
Marital status
Marital status
Marital status
Marital status

Disability [note 3]
Disability [note 3]
Religion
Religion
Religion
Religion
Religion
Religion
Religion
Religion

Gender identity
Gender identity



er who were victims of computer misuse, by personal characteristics [note 1, 2]

e stated, the units in this table are for percentage who were victims once or more. Some cells refer to notes which
t data are not reported because the unweighted base is fewer than 50.
Characteristics breakdown Computer misuse
All people 1.3
16-24 1.4
25-34 1.3
35-44 1.4
45-54 1.5
55-64 1.3
65-74 1.3
75+ 0.8
Men 1.4
Men 16-24 1.2

Men 25-34 1.7
Men 35-44 1.3
Men 45-54 1.7
Men 55-64 1.4
Men 65-74 1.7
Men 75+ 0.7
Women 1.2
Women 16-24 1.5

Women 25-34 0.9
Women 35-44 1.5
Women 45-54 1.2
Women 55-64 1.3
Women 65-74 0.9
Women 75+ 0.9
White 1.3
English/Welsh/Scottish/Northern Irish/British 1.4
Irish 2.2
Gypsy or Irish Traveller [u]
Any other white background 1.1
Mixed/Multiple 2.2
White and Black Caribbean 1.3
White and Black African 0.0
White and Asian 2.5
Any other Mixed/Multiple ethnic background 4.1
Asian/Asian British 0.9
Indian 1.7
Pakistani 0.4
Bangladeshi 0.5
Chinese 0.7
Any other Asian background 0.2
Black/African/Caribbean/Black British 0.9
African 0.9
Caribbean 1.2
Any other Black/African/Caribbean background 0.0
Other ethnic group 2.0
Arab 0.0
Any other ethnic group 3.2
Born in the UK 1.4

Not born in the UK 1.1
Married/civil partnered 1.3

Cohabiting 1.7
Single 1.2
Separated 2.4
Divorced/legally dissolved partnership 1.4
Widowed 0.6
In employment 1.4
Unemployed 1.9
Economically inactive 1.1
Economically inactive: Student 1.4
Economically inactive: Looking after family/home 0.3
Economically inactive: Long-term/temporarily sick/ill 1.8
Economically inactive: Retired 1.0
Economically inactive: Other inactive 1.7
Managerial and professional occupations 1.5

Intermediate occupations 1.3
Routine and manual occupations 1.1
Never worked and long-term unemployed 0.9
Full-time students 1.2
Not classified 2.4
Degree or diploma 1.6
Apprenticeship or A/AS level 1.3
O level/GCSE 1.4
Other 0.5
None 0.6
Not disabled 1.3

Disabled 1.5
No religion 1.3
Christian 1.3
Buddhist 1.4
Hindu 1.3
Jewish 5.9
Muslim 0.6
Sikh 1.7
Other 3.4
Heterosexual/straight 1.3
Gay/Lesbian 1.3
Bisexual 2.5
Other 0.9
Gender identity the same as sex registered at birth 1.4

Gender identity different from sex registered at birth 2.8
Less than 3 hours 1.1

3 hours or more but less than 7 hours 1.3
7 hours or longer 1.6
None 1.1
Less than once a week 1.5
Once a week or more often 1.8
None 1.7
1-3 times a month 0.9
4+ times a month 0.5
me cells refer to notes which can be found on the Notes worksheet.
Unauthorised access to personal

Computer virus
information (including hacking)
0.2 1.1
0.2 1.2
0.2 1.2
0.2 1.2
0.3 1.2
0.3 1.0
0.3 1.0
0.2 0.7
0.3 1.2
0.1 1.1
0.2 1.5
0.1 1.2
0.4 1.3
0.4 1.0
0.4 1.2
0.2 0.5
0.2 1.0
0.2 1.3
0.1 0.9
0.3 1.2
0.2 1.1
0.3 1.1
0.1 0.8
0.1 0.8
0.2 1.1
0.3 1.1
0.0 2.2
[u] [u]
0.3 0.9
0.1 2.1
0.5 0.9
0.0 0.0
0.0 2.5
0.0 4.1
0.0 0.9
0.0 1.7
0.0 0.4
0.0 0.5
0.0 0.7
0.2 0.0
0.3 0.7
0.2 0.7
0.4 0.8
0.0 0.0
0.3 1.7
0.0 0.0
0.5 2.7
0.3 1.1
0.1 0.9
0.2 1.1
0.2 1.6
0.2 1.0
0.8 1.6
0.4 1.1
0.2 0.4
0.2 1.2
0.2 1.7
0.2 0.9
0.3 1.2
0.1 0.2
0.6 1.6
0.2 0.8
0.1 1.6
0.2 1.3
0.3 1.1
0.2 0.9
0.1 0.8
0.2 1.0
0.4 2.0
0.2 1.4
0.3 1.1
0.3 1.1
0.3 0.2
0.1 0.5
0.2 1.1
0.4 1.2
0.2 1.1
0.2 1.1
0.0 1.4
0.0 1.3
0.0 5.9
0.0 0.6
0.0 1.7
1.4 3.4
0.2 1.1
0.2 1.3
0.8 2.0
0.3 0.6
0.2 1.2
1.8 1.0
0.2 0.9
0.2 1.1
0.3 1.3
0.2 0.9
0.3 1.2
0.2 1.5
0.3 1.4
0.1 0.9
0.3 0.2
Unweighted base - number of people aged 16
and over
30,822
1,638
4,156
4,835
4,663
5,412
5,229
4,889
14,600
818
1,910
2,170
2,223
2,665
2,548
2,266
16,222
820
2,246
2,665
2,440
2,747
2,681
2,623
26,892
24,785
268
11
1,828
426
119
76
111
120
2,157
917
498
153
206
383
947
626
267
54
324
114
210
25,781
4,949
13,884
2,871
7,355
768
2,626
3,134
17,234
337
13,163
570
1,004
1,460
9,631
498
11,811
7,009
9,131
1,454
910
503
13,790
4,847
4,984
1,450
5,565
23,940
6,747
12,422
15,858
154
524
116
1,205
193
184
25,696
431
523
129
25,283
132
13,582
8,129
8,991
17,649
8,972
4,175
11,992
1,011
145
Table 10: Proportion of people aged 16 and over who were victims of computer misuse, b

Household and area characteristics
All people

Tenure
Tenure
Tenure
Accommodation type
Accommodation type
Accommodation type
Accommodation type
Accommodation type
Accommodation type

Area type
Area type



Region
Region
Region
Region
Region
Region
Region
Region
Region
Region
ver who were victims of computer misuse, by household and area characteristics [note 1]

stated, the units in this table are for percentage who were victims once or more. Some cells refer to notes which
Characteristics breakdown Computer misuse
All people 1.3
Single person with child(ren) under 16 1.5

Persons with child(ren) under 16 1.4
Person(s) & no children 1.3
Less than £10,400 1.6

£10,400 to less than £20,800 1.3
£20,800 to less than £31,200 1.2
£31,200 to less than £41,600 1.1
£41,600 to less than £52,000 1.3
£52,000 or more 1.8
No income stated or not enough information provided 0.6
Owners 1.3
Social renters 1.2
Private renters 1.5
House 1.3
Detached 1.7
Semi-detached 1.2
Terraced 1.0
Flats/maisonettes 1.5
Other accommodation 0.0
Rural residents 1.3

Cosmopolitans 1.2
Ethnicity central 1.1
Suburbanites 1.3
Constrained city dwellers 1.2
Hard-pressed living 1.4
Urban 1.3
Rural 1.5
High 0.9
Not high 1.3


North East 1.1

North West 0.7
Yorkshire and The Humber 1.3
East Midlands 1.4
West Midlands 1.1
East 1.5
London 1.1
South East 2.0
South West 1.6
Wales 1.0
cteristics [note 1]
me cells refer to notes which can be found on the Notes worksheet.
Unauthorised access to personal

Computer virus
information (including hacking)
0.2 1.1
0.2 1.3
0.3 1.1
0.2 1.1
0.4 1.2
0.4 1.0
0.1 1.1
0.2 0.9
0.4 0.9
0.3 1.6
0.0 0.6
0.2 1.0
0.2 1.0
0.2 1.3
0.2 1.1
0.3 1.3
0.2 1.1
0.2 0.9
0.2 1.3
0.0 0.0
0.4 0.9
0.1 1.0
0.1 1.0
0.0 1.1
0.0 1.1
0.3 1.1
0.3 1.0
0.2 1.3
0.2 1.1
0.3 1.2
0.1 0.8
0.2 1.1
0.2 1.3
0.2 1.1
0.3 1.1
0.1 0.3
0.0 0.7
0.5 1.8
0.3 0.9
0.2 0.5
0.2 1.2
0.3 1.1
0.2 0.9
0.2 1.3
0.1 1.0
0.3 1.7
0.3 1.2
0.1 0.8
Unweighted base - number of people aged
16 and over
30,822
1,269
5,733
23,820
2,252
5,249
4,734
3,471
2,990
6,279
490
20,642
4,571
5,296
26,165
8,401
9,640
8,124
4,446
80
4,274
1,059
1,320
3,660
3,660
6,860
2,107
5,813
23,948
6,874
2,044
28,736
5,268
17,279
5,805
372
1,641
457
1,645
3,588
2,493
3,102
3,565
3,429
3,108
4,368
3,054
2,470
Table 11: Fraud and computer misuse by loss (of money or property) - number and rate o
England and Wales, year ending March 2023 [note 1]

FRAUD [note 5]
With loss, no or only partial reimbursement
With loss, fully reimbursed
Without loss
Bank and credit account fraud

Without loss
Consumer and retail fraud

Without loss
Advance fee fraud
Without loss
All other fraud
Without loss
COMPUTER MISUSE
Computer virus [note 6]
Without loss
Unauthorised access to personal information (including hacking)
Unweighted base - number of people aged 16 and over

or property) - number and rate of incidents and number and percentage of victims aged 16 and o
Office for National Statistics

h can be found on the Notes worksheet.
Number of incidents Rate per 1,000 people aged

(thousands) [note 3] 16 and over
3,526 74
739 15
1,748 37
1,039 22
2,135 45
279 6
1,415 30
442 9
825 17
376 8
241 5
208 4
391 8
60 1
73 2
257 5
175 4
24 1
19 0
132 3
745 16
123 3
43 1
0 0
80 2
622 13
31,183
ber and percentage of victims aged 16 and over
Percentage victims aged 16 and

Number of victims aged 16 and over
over once
(thousands)
or more
[note 4]
[note 4]
2,992 6.3
641 1.3
1,507 3.1
920 1.9
1,782 3.7
212 0.4
1,204 2.5
392 0.8
779 1.6
359 0.7
228 0.5
195 0.4
364 0.8
55 0.1
69 0.1
241 0.5
150 0.3
22 0.0
14 0.0
114 0.2
623 1.3
108 0.2
38 0.1
0 0.0
70 0.1
522 1.1
31,183
Table 12: Percentage of fraud and computer misuse incidents reported to the police or Action Fraud
England and Wales, year ending March 2017 to year ending March 2023 [note 1, 7, 8, 9, 10]

Unweighted base - compared with
Offence group [note 2] number of incidents Apr 2019 to Mar 2020
(Apr 2022 to Mar 2023) significance
[note 11]
FRAUD AND COMPUTER MISUSE 14.2 10.7 13.3 12.4 11.5 2,462
Fraud 18.5 13.7 15.1 14.5 13.1 2,042
Bank and credit account fraud 16.1 11.2 12.0 11.2 9.5 1,200
Consumer and retail fraud 19.9 16.9 16.4 16.1 14.8 497
All other fraud [note 12] 44.0 34.1 45.1 38.1 24.4 345 [s]
Cyber [note 13] 19.5 13.6 12.6 13.3 13.0 873

Non-cyber [note 14] 17.2 13.8 17.9 15.8 13.1 1,165
Computer misuse 5.7 2.7 6.2 3.8 4.0 420
Computer virus 3.8 0.8 2.4 2.8 1.9 83

Unauthorised access to personal information (including hacking) 9.5 5.3 9.4 4.6 4.4 337
Table 13: Reasons for not reporting incidents of fraud and computer misuse to the police or Action Fraud
Fraud: Fraud:
Apr 2018 to Apr 2019 to
Reasons for not reporting [note 16]
Mar 2019 Mar 2020
(%) (%)
Reported to financial authorities (e.g. bank, building society) 39.6 46.2

Too trivial or not worth reporting 9.9 11.3
Thought incident would be reported by another authority 23.0 24.7
Private matter or dealt with matter themselves 12.3 10.2
Police or Action Fraud could not do anything 7.0 5.4
Inconvenient to report 4.0 4.4
No loss or damage or attempt at offence unsuccessful 5.3 6.4
Police or Action Fraud would not have been bothered or interested 3.5 3.7
Common occurrence or just something that happens 1.4 1.4
Thought someone else had already reported incident or similar incidents 2.5 1.1
Didn't see it as a crime or see themselves as a victim 0.6 1.0
Reported to other authorities (e.g. superiors, company security) 2.4 1.4
Wanted to report but didn't know where to report 1.1 1.1
Felt too ashamed or embarrassed to report incident 0.9 1.0
Previous bad experience of police or Action Fraud 0.2 0.2
Other 8.2 5.3
Unweighted base - number of incidents 2,013 1,971

Table 14: Security measures taken to prevent unauthorised access to bank, building soc
England and Wales, year ending March 2018 to year ending March 2023 [note 1]
Due to the suspension of the CSEW, data are not available between the year ending March 2020 and t
This worksheet contains one table. Unless otherwise stated, the units in this table are percentages. Som
Some shorthand is used in this table. [x] indicates that data are not available. [s] indicates there is a sta
Measures taken to prevent unauthorised access [note 16] [note 17]
Regularly check transactions on bank statements

Shred or burn or destroy financial documents (e.g. receipts, statements)
Shield 'PIN' at cash points or in shops or restaurants, etc.
Avoid keeping records of ‘PIN' or keep ‘PIN' separately from cards
Only purchase items from secure websites (e.g. padlock icon)
Use computer security measures (e.g. firewall, anti-virus software)
Check if cash points appear to have been tampered with
Never use cash points or avoid using cash machines when possible
Only use a credit card online rather than a debit card
Only use cash machines that are inside
Avoid purchasing items on the internet
Frequently change ‘PIN’
Have separate card to use for online purchases only
Taken out insurance against loss of cards or card fraud
Keep card in view when paying in shops or restaurants, etc
Some other type of precaution
None of these

k, building society or credit card account details, people aged 16 and over
March 2020 and the year ending March 2023.

percentages. Some cells refer to notes which can be found on the Notes worksheet.
tes there is a statistically significant change at the 5% level.

Mar 2018 Mar 2019 Mar 2020 Mar 2023
74.1 77.3 79.3 71.3

70.5 72.3 71.9 64.6
63.1 67.8 65.6 56.6
46.8 48.5 47.5 52.5
51.5 53.8 53.3 49.8
51.6 53.4 50.7 45.0
47.6 50.1 48.5 40.8
7.0 6.5 6.4 26.3
18.9 19.4 19.8 23.6
16.0 15.3 15.3 16.8
12.1 12.0 11.8 11.5
10.0 9.0 9.1 10.9
7.7 9.1 8.7 9.8
13.0 11.9 10.8 9.0
39.7 42.2 42.0 [x]
3.1 3.4 3.0 [x]
5.1 4.0 3.8 7.3
8,524 8,187 7,939 7,397

e aged 16 and over
e Notes worksheet.
Apr 2022 to Mar 2023 Apr 2022 to Mar 2023

compared with compared with
significance [note 11] significance [note 11]
[s] [s]
[s] [s]
[s] [s]
[s] [s]
[s]
[s] [s]
[s] [s]
[s] [s]
[s] [s]
[s]
[s]
[s]
[s] [s]
[x] [x]
[x] [x]
[s] [s]
Table 15: Security measures taken to keep safe online, people aged 16 and over
Online security measures [note 16] [note 18]
Deleted suspicious emails without opening them

Protected home wireless connection with a password or been cautious using free public wi-fi
Protected home wireless connection with a password [note 19]
Been cautious using free public wi-fi (e.g. not using online banking) [note 19]
Been careful about putting personal details on social networking sites
Only downloaded known files, apps or programs
Only added known persons as friends on social networks
Use complex passwords that are not easily guessable or personally related
Use different and strong passwords for important online accounts
Questioned the credibility of website links and do not click when unsure [note 20]
Checked for signs that a site is secure when buying or entering personal details online
Made use of security features that come built into devices (e.g. auto-update facilities) [note 20]
Downloaded software updates and patches whenever prompted
Scanned computer regularly for viruses or other malicious software
Logged out of websites when finished instead of just closing the browser
Backed up important data to a cloud service or onto physical media [note 20]
Adjusted website account settings (e.g. privacy settings) to improve security
Installed anti-virus or other security software (e.g. firewall) [note 21]
Only use well-known or trusted websites [note 21]
None of these
Unweighted base - number of people aged 16 and over [note 8]

020 and the year ending March 2023.
ages. Some cells refer to notes which can be found on the Notes worksheet.
re is a statistically significant change at the 5% level.
72.6 77.3 79.4 78.7 75.6

60.4 73.5 78.4 80.5 71.6
[x] 65.8 71.1 73.3 62.6
[x] 47.2 51.8 53.7 48.4
62.6 63.3 66.2 67.2 62.8
54.6 60.2 62.9 63.5 59.4
54.4 57.9 60.7 62.7 59.1
65.1 60.5 64.5 65.3 58.9
39.2 59.0 61.6 61.1 58.6
[x] 55.0 61.6 60.6 58.5
51.7 57.6 62.6 61.6 55.9
[x] 45.0 51.2 51.0 47.6
43.5 48.6 50.8 52.8 44.3
47.5 54.2 54.3 52.4 43.7
58.4 56.5 58.1 55.3 43.5
[x] 47.6 49.6 50.4 42.3
30.1 36.4 39.4 38.0 35.8
63.4 [x] [x] [x] [x]
59.2 [x] [x] [x] [x]
9.3 6.9 6.0 5.3 8.9
7,320 7,260 6,983 6,811 6,644

compared with compared with
significance [note 11] significance [note 11]
[s] [s]
[s] [s]
[x] [s]
[x] [s]
[s]
[s] [s]
[s] [s]
[s] [s]
[s] [s]
[x]
[s] [s]
[x] [s]
[s]
[s] [s]
[s] [s]
[x] [s]
[s] [s]
[x] [x]
[x] [x]
[s]
Table 16: Experiences with phishing messages
This table was not produced for this release as the data are currently
unavailable.
The latest data available are for the year ending March 2022; please refer
to the Nature of fraud and computer misuse in England and Wales:
Appendix tables.
data are currently
rch 2022; please refer

and and Wales:
Table 17: Proportion of people aged 16 and over who received a message that may have
unavailable.
Appendix tables.
sage that may have been phishing and the proportion of those who replied to or clicked on a link i
data are currently

and and Wales:
r clicked on a link in the message, by personal characteristics
Table 18: Proportion of people aged 16 and over who received a message that may have
unavailable.
Appendix tables.
sage that may have been phishing and the proportion of those who replied to or clicked on a link i
ata are currently

and and Wales:
r clicked on a link in the message, by household and area characteristics
Table 19: Rating and awareness of the National Crime Agency and the local police in tack
Awareness or rating of services
Aware of National Crime Agency [note 3]

Aware of National Crime Agency [note 3]
How good a job is the National Crime Agency doing at tackling cyber crime
Awareness of local police doing things in relation to cyber crime [note 4] [note 5]
How good a job are the local police doing at tackling cyber crime [note 5]

he local police in tackling cyber crime
023 [note 1]
onal Statistics
nding March 2020 and the year ending March 2023.
ble are percentages. Some cells refer to notes which can be found on the Notes worksheet.
s] indicates there is a statistically significant change at the 5% level.
Awareness or rating
Yes
No
Excellent
Good
Fair
Poor
Very poor
Don't know
Providing advice about how people can protect themselves from cyber crime and be secure online
Explaining/warning of the consequences of committing cyber crimes
Working with Action Fraud to investigate cyber crimes
Visiting victims of cyber crime
None of these
Don't know
Excellent
Good
Fair
Poor
Very poor
No knowledge of actions
Don't know
Apr 2018 to Apr 2019 to Apr 2022 to compared with
Mar 2019 Mar 2020 Mar 2023 Apr 2019 to Mar 2020
significance [note 2]
59.4 59.9 [x] [x]

40.6 40.1 [x] [x]
17,454 17,399 [x] [x]
3.7 3.1 2.8

30.8 28.4 26.3 [s]
38.1 38.9 36.4 [s]
10.6 9.7 12.9 [s]
1.9 1.8 3.0 [s]
14.8 18.1 18.6
10,468 10,590 16,084
[x] 7.3 6.7 [s]

[x] 3.5 3.4
[x] 2.2 2.4
[x] 1.4 1.7
[x] 77.4 80.7 [s]
[x] 13.1 10.3 [s]
[x] 33,703 31,155
[x] 6.0 4.6

[x] 32.7 30.6
[x] 26.6 26.3
[x] 4.1 4.6
[x] 0.3 1.1 [s]
[x] 25.5 25.5
[x] 4.8 7.2 [s]
[x] 3,060 2,764

Appendix Tables - Nature of Fraud and Computer Misuse, Year Ending March 2023

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Statistical contact: Pete Jones

Tel: +44(0) 7592 8695

ONS Release Calendar

User guide to crime statistics for England and Wales

Tables unavailable this year

Experiences with phishing messages

Crime Survey for England and Wales (CSEW)

Crime Survey for England and Wales (CSEW)

Action Fraud, National Fraud Intelligence Bureau (NFIB)

Cifas, National Fraud Intelligence Bureau (NFIB)

UK Finance, National Fraud Intelligence Bureau (NFIB)

National Fraud Intelligence Bureau (NFIB)

Action Fraud, National Fraud Intelligence Bureau (NFIB)

Crime Survey for England and Wales (CSEW)

Crime Survey for England and Wales (CSEW)

Crime Survey for England and Wales (CSEW)

Crime Survey for England and Wales (CSEW)

Crime Survey for England and Wales (CSEW)

Crime Survey for England and Wales (CSEW)

Crime Survey for England and Wales (CSEW)

Crime Survey for England and Wales (CSEW)

Crime Survey for England and Wales (CSEW)

Crime Survey for England and Wales (CSEW)

This worksheet contains six tables with a line separating each.

Notes for Tables 1 and 2

Notes for Tables 3a, 3b, 3c and 3d

Notes for Tables 4, 5 and 6

Notes for Tables 7, 8, 9 and 10

Notes for Table 19

ntains six tables with a line separating each.

Data may not sum to totals shown due to rounding.

3a, 3b, 3c and 3d

Other fraud includes fraud that cannot be classified elsewhere.

In July 2017 FFA UK integrated into UK Finance.

Remote banking fraud includes telephone and internet banking.

Data may not sum to totals shown due to rounding.

User Guide to crime statistics for England and Wales

User Guide to crime statistics for England and Wales

Action Fraud - Who are the National Fraud Intelligence Bureau?

User Guide to crime statistics for England and Wales

User Guide to crime statistics for England and Wales

Fraud Reports published by UK Finance

UK Finance: Fraud - The Facts 2021

UK Finance: Fraud - The Facts 2021

User Guide to crime statistics for England and Wales

Action Fraud - Who are the National Fraud Intelligence Bureau?

User Guide to crime statistics for England and Wales

User guide to crime statistics for England and Wales

User Guide to crime statistics for England and Wales

User Guide to crime statistics for England and Wales

User Guide to crime statistics for England and Wales

Apr 2016 to Mar Apr 2017 to Apr 2018 to

Fraud - Number of incidents (thousands) [note 6] 3,395 3,255 3,809

Apr 2022 to Mar 2023

3,676 3,526 -4.1

6.6 6.3 -0.4

Apr 2016 to Mar Apr 2017 to Mar Apr 2018 to Mar

Computer misuse - Number of incidents (thousands) [note 6] 1,764 1,227 966

Apr 2022 to Mar 2023

876 745 -15.0

1.6 1.3 -0.3 [s]