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    Transcript MAY TOEIC

    Uploaded by

    nguyên phan thao

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    © All Rights Reserved
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    ae 10) 2¢) 36) 4c 6 768) 8A 96) 2 wam nA 26) BA %O) 16) 178) 1818) 19 (0) no 2 26) 20 iA) 27 (0) 2BIA) 2910) : 18) 2A 310) % 10) Tame tee eat Ele Ose (A) She's swimming in the water, a©@ 26) 60) «© (8) She's jogging near the ocean. 46 (8) 4718) 4B 1A) 49 (0) (©) Chairs are set up on the beach. 51 (0) S214) 53 (0) 54 (C) (D) Anat is lying on the sand, 56 (A) 57 (8) 5B (A) 59 (C) 61 (A) 62 (4) 63 (0) 66 (8) $6 (Cc) 671A) 6818) 69 (0) nN) 210) 7318) 7% (0) 7 (8) 7(C) 7A) 79 (8) B10) 1A) (0) BA) 96 (6) 87 (0) BC) 89 A) (0) 9210) 990) % (6) 96 (0) 97 (C) BIC) 9918) PART 1 1 mca 1 Avan tna a ck eno erie Peete ee era (A) A fence is being painted in a park. (8) One of the women is putting on a jacket. (©) Some people are working in a garden (D) Some people are looking up at the trees. (A) A carpets being rolled up. (8) Some curtains have been closed. (©) Some cushions are piled on the floor. (©) Some roading materials have been placed in front of a sofa. ae Ie on -— (A) Some musicians are performing on a porch. (8) Some steps are being repaired. (©) Some music stands are being folded up. (0) Some instruments have been placed in their cases. PART 2 9 ‘M-Cn What type of food dos that store sell? weer (A) What a delicious recipe. (8) They nave allkinas of cheese. (©) With anew jacket. TESTI 3 wean wor Weam 10 cn weer When should we leave for the airport? (A) This afternoon at two o'clock. (8) | prefer an aisle seat, (C) Mr. Choi traveled there last year. " weam Where's the hiring event being held? (A) She sent it toa colleague. (@) Inthe main conference room. (©) Ifthey open on time. 12 wbr Wan Why is the budget being updated? (A) When we rented the building, (8) With the new designs. (©) Because new sales figures came in, ‘Can you cover my shift at work tomorrow? (A) No, I'm taking the day off (B) Before he updated the Web sit. (©) t's on the agenda for Tuesday. Who ordered these vegetables? (A) Allott (8) | believe Luis did. (©) It was excellent, thanks. How often should | mail the notices? (A) Once a month (@) After three o'clock. (C) About half of them. % eam Which folder are the documents in? Mau (A) We agreed on the deadline. (®) Suro, I'l take a look. (©) Let me show you. 15 M-cn_ Did you end up going to a movie or to the ‘concert last night? weBr (A) | saw the new action film. (©) Itjust ended (©) Just a couple of my friends. PREIS Ly 16 M-au Weill take the company bus to the conference center. Mca (A) rm sure it's not (8) Maybe we did. (©) That's a good plan, 7 eam What should we putin the introduction to the report? Mau (A) Alter the summary. (@) The research highlight. (©) I met him yesterday. 18 M-cn We should have anew logo designed. ‘w-am (A) They/te about five miles from here. (6) | know a good graphic artist. (©) An order for some new calendars. TESTI 5 9 M-Au_ Did you select a site for the new headquarters? W.8r (A) Is that so? (8) No one can attend the training. (©) Yes, in the center of town, 20 W-Br Who's going to cancel the meeting? Wweam (A) Martin isthe most senior team member. (B) Josie's chairis broken. (C) The client signed the contract. 2 Maw Mn 22 scr 23 weam Mca How was your business trip? (A) They found some just in time. (@) | lke that idea. (©) Itwas very productive. Why did Chae-Won hire an assistant? {A) She will submit an estimate in September. (B) Anyway, they thought | was late. (C) Haven't you noticed how busy she is? Would you mind showing me the new office space? (A) | think that's correct. () Sure—it wor't take long, (C) Everyone available participated. 24 M-cn We're trying to decide where to order from for lunch. M-Au (A) I loved those sandwiches from Gino's last week. (8) My brother's friend was there, (©) Lremember that song very well 27 ‘M-cn Wouldn't you prefer that Mi-Sun lead the training? weBr (A) No, I filed it three months ago. (B) Ijust gave them to the director. (C) I don't think she works here anymore. 25 WeBr When do you plan to finish tne advertising ‘campaign? weam (A) Next to Irina’s office. (8) By Monday morning atthe latest. (©) Because it didn’t make sense to me. 28 Mau We should get some feedback on this book cover design. weam (A) Ahmed has a visual arts degree. (B) They probably skipped a week (C) Itwas really hard to hear. 26 WeBr Where wil the quest speaker be joining us from? M-au_ (A) Nobody shared the details with me. (8) He wasn’t gone too long. (C) First thing in the morning, | believe. Test1 7 a \W-am Would you be able to delay the meeting? M-cn (A) How much storage does it have? (B) Most people seemed to enjoy it. (©) Tatyana needs to leave for the airport in an hour. 30 W-8r Will you rent a car or take the train while you're visiting? Mca (A) They found some near the coast. (B) I don’t ike driving inthe city. (C) Mostly some old desks. 31 Mau Seven thirty at night is rather late for a meeting, isa’t it? wear (A) If people agree on it, | wil (@) | promise I'l keep it short (C) 1am not sure who he meant, PART 3 32-36 \WeAm Hello. ®'m calling about my tickets for tonight's baseball game. 'm hoping to upgrade my seats so we can sit closer to the field. The reservation is under my name: Joanna Reynolds. M-Cn Let me take a look. Hmm. I'm sorry, Ms. Reynolds, but our system seems ‘to be down at the moment. | can do the ‘exchange manually, but it'll tako a little longer. \W-Am No problem. I have time, M-Cn Thanks, Oh, and just a reminder that better seats will cost more you'll need to pay about 18 dollars more per seat, 32 Why is the woman calling? (A) To request a ticket change (B) To make a dinner reservation (C) To order merchandise (0) To plan a vacation 33 Why does the man apologize? () An event was canceled. (®) Aline is very long. (©) A payment option is unavailable. (0) A computer program is not working. 34 ‘What does the man remind the woman about? (A) Ameal voucher (8) Some free souvenirs (©) An increase in price (0) Arefund policy Lisa ing to the company luneh gat Sullivan Bistro? °°1'm not sure how to get there. Mau Well, the train stops right near it on Hanover Street, but you'd have to transfer 2 few times. You know, *:*I'm getting ride with Farida, and she has a van. st! "Do you ‘Wear Oh, that would be conve} know where her desk is? M-Au Yes. */She has the cubicle closest to the stairs. 35 \What event wil the speakers be attending later today? (A) A job fair (8) A film screening (©) Alunch (©) Aconference TESTI 9 36 Why does the man say, “she has a van"? (A) To suggest inquiring about a ride {(B) To express surprise at a coworkers choice of vehicle (©) To explain why a coworker was late (0) To clarify that a coworker helped him move 37 What will the woman most likely do next? (A) Reschedule an event (8) Taleto anather coworker (©) Request time off (0) Make a phone call 38-40 Mau Hi, Sarka, °We need a new assistant ‘manager here at Jeera Groceries. You've been one of our best cashiers for two years now. Are you interested in the position? W-Br Wow. I definitely am, °°My ene concern is the working hours. Would my schedule change significantly? 10 Mau You might have to work overtime once in a ‘while, like when food deliveries arrive late, but that doesn’t happen often. “°Why don’t ‘you think about it for afew days? Let me know what you decide. 38 Where do the speakers work? Ata grocery store (B) Ata shipping facity (©) Ata restaurant (D) Ata doctor's office 39 \Wnat does the woman say she is concerned about? (A) Fuel prices (8) Her work hours (C) A staff shortage (©) An inventory process 40 What does the man suggest that the woman do? (A) Complete a training program (B) Order extra equipment (©) Hire a consultant (D) Take time to make a decision Good morning. This is Westerly Travel's ‘customer service. How may |help you? Yes, “il was supposed to take the two rim {from Denver to Colorado Springs, but it ‘was canceled. | need to book a different train. “I'm presenting at a trade show first thing in the morning, so 'm hoping ‘you ean get me on another train today. M-Cn The fours. departure gets you in by six thirty, and there are plenty of seats available. W-Br ‘That sounds great. M-cn “And to apologize for the inconvenience, ''ve upgraded you to business class at no extra charge. a \Why is the woman caling? (A) Her taxi never arrived, (6) Her luggage is missing. (©) Her train was canceled. (0) Her ticket is lost 42 ‘What event is the woman planning to attend?” (A) An awards ceremony (8) Atrade show (©) Anart exhibit opening (©) Abuilding inspection 43 What does the man give the woman as an apology? (A) A partial discount (8) Vouchers for future travel (©) Afull refund (©) Abetter seat Test 11 blob WeAm This is Maroy Ardmore ot Sladen Motora “Some automotive parts we ordered from your factory haven't arrived at our dealership yet. M-Aw fm sorry to hear that. We sent your order over a week ago, but the shipping company has been experiencing delays. Unfortunately, *Sthe tracking e-mails they sent us don't contain enough detail to determine when the parts will get to you. WeAm I see. “Do you have contact information {for the shipping company? I'd lke to see what I ean find out, Maw “Yes, lean give you their phone number. But il also call them. Hopefully the more Inquiries they get, the more seriously they'll take the issue. 46 ‘Where does the woman work? (A) Ata distribution center (8) Ata conference center (©) Atacar dealership (0) Atareal estate agency 2 45 What problem with some e-mails does the man ‘mention? (A) Confusion about the intended recipients (8) Adelay in message delivery (C) An incorrectly typed word (0) Lack of information 46 ‘What will the woman most ikely do next? (A) Arrange a meeting () Make a phone call (C) Speak to her employees (0) Review an invoice 47-49 M-Au Amina, “Thow are plans progressing for the September release of our new model ‘of mobile phone? W-8r “"Good. “Right now, the marketing department is looking at advertising ‘thinking about the best way to get maximum exposure in the media, M-Au Great. And what's the update from our ‘manufacturer about when they'll begin production? Last time we spoke, “you ‘mentioned that the factory was at ful capacity with other projects, and I'm worried that'll affect our timeline. them, and they'll free up WeBr just spoke wi room for us soon. 47 What is the conversation mainly about? (A policy change () Aproduct launch (©) Some customer feedback (0) A scheduled maintenance visit 48 What does the woman say people at the company are ‘currently working on? (A) Exploring publicity options (8) Finding a new vendor (©) Assembling a sales team (D) Negotiating a monthly fee 49 Why is the man concemed? (A) Customers have complained. (©) Price estimates are high (©) Some changes require approval () A plan may be delayed. 50-52 W-8e Hi, Luca. ls the restaurant almost ready for this afternoon's awards dinner? Mau Actually, now that the room's been set up, *i see that we're short a few tables and chairs. TesT1 13 W-Br Oh, “i've already takon care of that. called a rental company, and they'll be delivering the furniture we need in an hour. M-ku Thanks for doing that, Did you also look ‘over the final guestlist? | haven't had time to do that yet W-8r 5°No, I haven't. Why don’t we do that together now? 50 What are the speakers preparing for? {A) An interviow (8) A food delivery (©) Acpecial event (0) An inspection 51 What does the woman say will be delivered in an hour? (A) Some flower arrangements (8) Some gits for attendees (©) Some audio equipment (0) Some tables and chairs 4 52 ‘What will the speakers most ikely do next? (A) Review a guestlist (B) Meet with a photographer (©) Take a break (0) Taste some food 53-55 Mc Mcn Weam ©°Marcella, we have a problem with the business conference we're hosting next ‘week. | just got a call from the conference center, and they said there's been water ‘damage to thrao of the mosting rome. ‘Oh no! “But the rooms will be reps time for our conference, ight? ‘They said there's a lot of damage. Ok. Well, the weather's supposed to be nice, so we could host some of the seminars outdoors. I's a little unconventional, but there's plenty of space ‘surrounding the conference center. 53 What event are the speakers discussing? (A) A bank opening (8) Acontest (©) Abusiness conference (D) Acompany anniversary 54 What does the man mean when he says, “there's alot cof damage" (A) He finally fully understands a problem. (8) The wornan should expect a bil in the mall. (©) The woman's assumption is incorrect. (D) A schedule needs to be adjusted. 65 ‘What does the woman recommend? (A) Using an outdoor area () Arranging technical support ee SES (C) Confirming a catering menu (©) Interviewing some job applicants 156-58 321cH8f Mau | | webr Maw wep OK, ©°Marion, the new health-care ‘software is all set up on your computer. It should be pretty straightforward to use. But call technology support if you run into any issues, Great. “hear a lot of health-care providers are switching to this same softwar ‘Yes. “It’s becoming popular because it retains all of a patient's medical records {from different providers in one central system, Excuse me. Sorry to interrupt. No problem, Francesca. What's up? | overheard what you said, and just to clarify, ®*the program can only collect and retain records from providers who use the same software, ®.%so Marion may find she still has to call around to obtain all the patient records she needs. TEST 1 15 56 ‘What industry do the speakers most likely work in? (A) Medicine (®) Music (©) Publishing (0) Finance 57 ‘According to the man, why has a software program become popular? (A) Itis less expensive than similar products. (B) it makes information more accessible. (©) It reduces environmental impact. (0) It comes with customer support. 16 58 What might Marion stil need to do? (A) Contact some service providers (@) Sign a release form (©) Check some financial information (©) Repair some equipment 59-61 32 CRB Mc Let's get this productinnovation meeting started. °Sales of our fruit-and-nut bars have been strong, so we'd lke to develop some other types of snack bars. What do you recommend, Stan? Well, we know that many people are allergic to nuts, so we should develop some snack bars without nuts. The only thing is, we'd need a separate set of equipment to avoid contamination between the two produetion We don’t have room at thie facility for that. ©’Pedro, you've been to our new production facility in Glenview, right? Is ‘there space there for new equipment? | think there's extra space there. °"'ll check ‘with the facility manager to make sure, though 59 What are the speakers discussing? (A) Proposing a business merger (@) Relocating a company's headquarters (C) Developing aditional products (0) Hiring more employees 60 ‘What challenge does Stan mention? (4) & profit margin will decrease. (B) Additional equipment will be needed. (C) There are not enough job applicants (©) There are delays in production. 61 What does Pedro say he will do? Contact a facility manager (B) Adjust a budget (©) Change @ work schedule (O) Research a product 62-66 t+ Qt M-tu Welcome to The Boat Center, How may | help you? \WeAm Hi. ®°De you have any tickets for the Sea- Ride Special tour today? | was hoping to catch a last-minute tour. M-Au Sorry. We're sold out. It’s a really popular tour this time of year because the penguins are migrating through thi \WeAm Oh, too bad. I'm leaving tomorrow morning, and | was really hoping to take fone of your tours. M-Au Well, ©the Island Exploration tour still has a couple of spots left. \WeAm ®Great! “And that'll give me time to get ‘something to eat before it starts. 1see there's a coffee shop just down the street. Test 117 @ am | Fishing Expedition 204m. | whale Watching tam. | Sea-Ride Special 12 em | sland Exploration ee 62 According to the man, why is today’s Sea-Ride ‘Special tour popular? (A) Itoffers a chance to see migrating bird. (8) Water concitions are likely to be favorable. (C) A guest chef is preparing lunch, (0) Someone special will be guiding the tour 18 63 Look at the graphic. What time will the woman depart ona tour? ALS An, (8) AttOam (C) Att aw (0) Att2 pm, 64 ‘What will the woman most likely do next? (A) Return to her hotel ©) Visita caté (©) Calla friend (0) Store her bags in a locker 65-67 SHRI M-Cn Him here for the health and wellness conference. | parked in the event center parking area | was wondering, is parking free for conference attendees? \W-8r ©No. fm sorry. We don't provide any reimbursements for parking. But ‘you're willing to move your cr, there's @ cheaper parking area at Seventh Avenue ‘and Vine Street. I's about a block away. 'u-on Oh, unfortunately, I don’t have time. Fm scheduled to attend the strength-training ‘seminar thet starts in fifteen minutes. But tomorrow I'l got here earlior and park at the other lot. Seventh and Vine, you sad Right? WeBr That's correct. Meise, oF wo ee tol se aL aia BR FOI ERIS. BBE AC, ale ate Fab eRe? Of OS, IHS. nal oie) Hel A ARIAT SHOU, Sn AAR Bal WOT LOA TEIN gE ol ct MBE FR Be] gow, = BE Soi one, 0}, IEPA AOI Be. 1588 ok Ae et ‘ab MOILIN BAI OFROLAED, suo! YRIE cl BI ACHE BSL FARA, TEPID] 271, wR? oF auc. Off attendee S18 reimbursement te, Sree Stet A, ih me Es . pore a all \ ee] le in 65 Why does the woman apologize? (A) Aconference session is full (8) An elevator is not working, (C) A workshop has changed locations. (©) Parking is not free. OF a AISHE2 (a) 51 Alte 01 () Beeorei1 sh (9) ag Barre, (0) FP 1-271 OIC ted APE ANB HE OfRPE Als OF ‘SAP1 AY CANOLA lol AYA 7] RELA parking free for conference attendees?) BH, OOF OM-SRINoIeIH BIBICHm sorryla ABHHODS ZS (}OIt, 66 Look at the graphic. Which location does the woman recommend? (A) Area t (8) Area 2 (©) Areas (0) Area 4 Al2 Bo SH, Ont: Of BAB FASHET? wr wise 743 ore 98a AP als 9 - ont Beate BA oft} 3 CIAL aH $e! SiBO| Qos THIS whe! Hak ct i ‘BG FHF BLO| RICK youre willing to move your car, there’ a cheaper parking area at Seventh Avenue and Vine Street2 at 2217, NIEM| 29 75 sol YEE (Cot 67 Why is the man in a hurry? (A) A workshop is starting soon, (B) A parking pass is about to expire. (©) A shuttle is running late. (0) A friond ie waiting outeido. eaSa REDE W) Rago1@ AEC, (@) Fate z eee (c) MoI gestae. (0) 8597} ou ica atch 1M expire et one MA} et — Wa Ee Ol ‘APE F We HAH A200 SCH don't have time)M 153! Sa Aver 2 218) AIL AE 2m scheduled to atond the strength-training seminar that starts in fifteen minutes)I@4 Test 1 19 # 2loe wo} BBE orc Paraphrasing 424% the strength-traning seminar that starts in fifteen minutes “21291 A workshop is stating soon 68-70 at + gare RE 5000 Taso M-Gn Molina’s Office Store, How can I help? eam Hi. S8've been trying to order a product on your Web site, but every time I get to the ‘checkout screen, everything freezes, and! can't place the order. M-cn What are you trying to buy? ‘weAm ©The Enzo 5000 scanner. M-cn Hmm. That product's currently out of stock. Can | recommend the Rhenium 60 instead? i's a popular model eam I really need the Enzo 6000—t'm an artist ‘and I make my own prints, $0 Ineed @ ‘model that produces top-quality images. M-cn |see. Well, we're expecting a shipment includes the model you're looking for, can reserve it for you. tomorrow. Wo SPL OMA Aso, 98 SeIERNA? of SIS, ArOLSotA ni esi InN a Aol Sate te 2 RIAL SBR 8471 ROHR. St Aet sMie A BIR? | et S000 AnD, M8. AMBS eM SEBUM, Hele cow FEE gna? 21 ae e808, Of Ws 500001 a Baas, Oe moO} SeBS Solo, eb alm BEIO OOS eta 2g] wast, ARES, 8, uuMewo som, LONE 20] BSE Scho TMS ol 2S we 8, Of) freeze SC} place an order #8514 currently (854 out of stock BE! reserve (i=) 1 ct 68 Why dos the woman call? (A) She wants to request a refund. (8) She's unable to place an order online (C) She wants to extend a deadiine. (0) She is unhappy with a product purchased recently. Oh 1 mis SIP a) a8 oateia et (e eeeioe F244 2 (©) 7ig@ wera 4, (©) t= net OF IO ACL 8 extend 216+ purchase PASC recenty 21201 otal tala Bet oft za AL Of} 5 NON MAIOLEOIA MES FSeIaLD WTR FES w+ 7+ SICHlve been trying to order ~ I cant place the order)2 82 32 aB2 (BoC Peraphrasing «#8!l order a product on your Web site “282! place an order onine 69 Look atthe graphic. What is the price ofthe item the woman wants to buy? (a) $169.99 (8) $149.99 ($129.99 (0) $179.99 ATS} S208 Ie cfs] Mate Beto 71S oH? (a) tea 99824 (6) 1499981 (c) 1209084 (0) T999He tes AREA StI — ofa} Ata BBOI 7A SAP} BB CHAIN, Ai 210] that are you trying to buy 21K A, OIF 9 5000 AFRATHe Enzo S000 scannerieh BARGIOR A! 7ASIS-TOLA x SONNE 2001 BIE (DIO 70 ‘What will the man most likely do tomorrow? (A) Update a Web site (@) Search a storage area (C) Contact another store location () Check an incoming shipment nie ua sate ger (@) SAE eres () Hi5r2 etep () Cre oto e321 (0) Boge Mew saleH1 ea see Ara ate wa BL {2x iol HAO URI HOI & OFNKwere expecting 2 shipment tomorrowlOlAia oxi} = 20] sets gICes wet 8 US EB 2H it includes the madel youre looking for, | can reserve ior youll MOOR B= (0}0KC, PART 4 11-73 82 W-Am Attention all film lovers! "The Braddon Cinema has just opened. Its interior is designed ‘to resemble the classic cinemas from the 1920s, It offers comfortable, reclining seats and individual tray tables for food and drinks. The grand ‘opening is next week and will feature showings of classic films from different eras! "And here's good advice: to avoid trafic in the city center, the Braddon Cinema is easily reached by riding the ‘tain to Center Station. BOL?) OE, SS ARLO| MENS AMO Be Ie ch, Up 1920s) atee! SEARS Ry AOIRKGLIC, 218 eacIOnS aH, Ast Sem eS 7 HOLA eI RY Uch ARAE CHB Ol of AKL Tet aE AEE OR Ch BP OILUEY ein Oe Ae SAIS, GA BE IEE ol 907 $84 7H I IAOR Oe EHHE AMON AH As a 2euC, (8 resemble $1 comfortable Bi ‘$9? individual "8891 grand opening 7B 78h feature ~@ S202 ket showing #21 era Alt it ectining 2 n What feature of a business does the speaker emphasize? (A) The quality ofits food (B) The extended hours itis open (C) The style ofits decor (0) The atfordable prices it offers si ESO SER BESET i eaciee (@) 2H ae (oaaace (0) 2m Ft Ol feature S21 emphasize ZS} extended 22. 2%! decor 4) affordable (0) 2312 ies A A} BR - hat ad ap} BREA SAE Alo} BB AACHThe Braddon Cinema has just opened)BON URES T920scko| TaN) SHANE DABECHts interior is designed to resemble the classic cinemas (om the 1920612 MO BIZ (COM, Paraphrasing, 819 interor » #21 decor 72 What can attendees do at the grand opening event? (A) Goon a tour (8) Get atree git (©) Talk to an actor (0) Watch some movies aATIBe 1B HOLY See B+ LO (a) ate ()Aeew (cl ies} aatep| © saEE81 us AN Ag) 2 gee ON 7 ALOU BE HE aL nb} Belo RAKE CH OLO| Oe} AIROI TS wa) AES ‘JOE CHB GET grand opening is next week and wil feature showings of classic fms from aifferenteras)l2ta Salat 2. 28 82 (O)KI, Paraphrasing 82 showings of classi fms "BH! Watch some movies 73 ‘What does the speaker advise event attendees to do? (A) Arrive early (@) Use public transportation (C) Order tickets in advance (©) Purchaso a membership ork A AIS PNB Slat ZOIBIETI? (gH ERD (@agz8 018811 (o etal e571 (0) ava Fei8p1 8 in advance ole, AO 9) IM AB) BE Sine AL tA ake ze S57} BeO| ZEAE EcHAnd here's good advielol [A 2 xh ‘28 US} 36 71H ER SARE AMO 2 Sate + BICKto TEST 1 24 avoid traffic ~ by eiging the train to Center Station? HORE 3 BE (B)Ic Paraphrasing £8! iding the tain * 381 Use public transportation To-T6 BSAA Mcn Hi. This is Abdi calling from the Springtown Hotel reservation desk. We received your e-mail regarding your upcoming reservation. "1 see ‘that you asked to move to a room facing the ‘ocean. “We make every effort to accommodate ‘such requests, but those rooms are always booked {ar in advance. Your current room, though, has a lovely view of our garden, which we think you will Auite enjoy this time of year. "And don’t forget to bring your swimming suit! Our new poo! will be ‘pen for the first time this weekend, QMEEMS, AMEE a3 WP! ASO| CIR, CIS 29 cH RON ORE WRRELCS WHR OR 2 2 SP) Het 2NSIAULD, oe ORS 48571 SHE SE LES fn beet 2 ANSE 18 SH SILC, set Od fel AAS BI BL ROL gD, SFO ADO NS] SI p98 neta Bete, atm 4a al wn LOAN] 14 9920 0 BI ROR BS ALC f8l upcoming IS facing wt = make every ffortto ~3ie dl 22 £eI8 CIC) accommodate + far B41 this time of year 0 Ais, FINO for the first time 315 1% What does the listener want to do? (A) Request shuttle service (®) Extend a hotel stay (C) Change room assignment (©) Cancel a reservation Alsi 9918 sta Aol sitP? (A) 4 AA Bawason (haan ea (oy or a. f9| assignment 3 sta) A A) BE ~ asp aia Ale Sib} Seo BAP} HICH OSE AA Srl Sela EHC} ste that you asked to move toa room facing the oceanit #22. 2 wBe (Cord Paraphrasing #8421 move toa room facing the ocean “28891 Change a room assignment 75 Why does the speaker say, “those rooms are always booked farin advance"? (A) To express approval for aroom design {@) To explain why a hotelis successful (©) To indicate his aisbetiet (0) To deny the listener's request aie st a2 Be we aL mISICre HP? (a) auenie aeig Ue (© s801satoins wasteL2 (o)oe Ueda (0) sal 2s itoeta 181 approval 82,81 indicate UEHIC disbelief 38! deny 78811 2 sine] 21S mist 7 ASS Ae BI HH eshte wy se 4x7] OLB GY MOM AIA MICH OSE aNALE rt Set 531 QAPECHI see that you asked to move to a room facing the ocean i, aE BIE OBS Hel SE Lets cain ARE (We make every effort to accommodate such requests, butll&h TOF AOR so eo] SAIC LICH bless 2 Gree 10) fel 28 7Yleb| 1821S 4 CL a FEE (DINK. 16 ‘According to the speaker, what should the listener bring? (A) Some warm clothes (®) Some swimwear (©) Acrodit card (D) Acopy of a key oh 2, IaH SEIS Imo EAT meer (sae asa Ones 48 Ap) BR ata IaaI0} a 2k Sib} BPOL FOS GIA] GA MBAKAnd dont forget to bring your swimming suit ODE 2 (OI Paraphrasing #52 swimming sult~ 2! swimwear 77-79 8 Wan "Good morning, volunteers. My name is isa Campbell. Thank you for coming today to help us maintain the natural habitat here at the Blue ‘Mountain Forest Preserve. Forest conservation is 50 important! Since this is your first day, I'l cover, ‘some of the basics. "I advise you to always cary water with you. We have refillable bottles, and everyone is welcome to take one as a gift from us at the forest preserva. It can get hot in the afternoon, so staying hydrated is important. Now, if you' show you the steps for planting young tree saplings to support biodiversity, follow me, 7 SASPEO, AIBIEAD OIE, ONES eM BRIG te BE -ROKREL fH S85 70 OFF eh MAIR SI UE Soh [Fal QM ZNERLCE, Ou wae bP BOM Oe 2 Of 7 ASHES CHRGLICE, A AB I CH A AMERICH, Hee ol ace 7K Ll ae FIA 7 ‘BMOR SILL PDH 4 SlaLich, FOIE AL + 21 we of $88 LE Soke AOI SQV. oD, NI MLA CHG SNP Hal O BIRR AIS ele SoH Saleh 18 habitat SR) forest preserve w= 1 conservation [IQ22) i, WE cover CIRC! refillable 3S 7i58) hydrate +EBTSIC} sapling 29, LIF biodiversity 5 cr 7 Who most likely is the speaker? (A) An archaeologist (8) A marine biologist (©) A conservation expert (0) An athletic trainer amie 71a wee (a) 228 agape (oy niga we EE ©) 2s cao ies Mt 2 shu te, RP} Ae XIREARHY GAKGood morning, volunteershS 81a. AI A7H(My name is Lisa Campbell! #, 6) we 7 OLA IO) MARIS HI BIER SSKFO| DEICHThank you for coming ~ Blue Mountain Forest Preserve)QIM S85 204 723A} RROD Zhe Bsn = 2IOR wo} Be (COI, 78 ‘What does the speaker advise the listeners to do? (A) Take a water bottio (8) Consuta site map (©) Apply sunscreen regularly (©) wiite careful notes, sire aatsona 9 oletn aster? (9 88 >H0pI (@) 89 A 820171 (0) ek te 5 m1 ()BBsPL aE AAI 18 consult 8c} apply Het, Hel FREE 8 £2 Alo SIRICHWe need these traveling long-distance to attend the conferenca)2 20% BEE (CHK, sing S01 we never received the meal vauchors “28421 Some meal tickets were not sent 82 What does the speaker ask the listener to do? (A) Send an e-mail (8) Meet at an office (©) Confirm a schedule (©) Look up an account number AnKE Sole 98 SIE QesIET” (a9 ots 2471 (8) AteRoHA gL) (ga SaisP1 (O) Aa yis zai 19 took up 2884, 0H aes APE Age ~ aap Aap Basa a Sp} SUR BxPO| 4/20] awe olwS set e wel Uf FAKENIould you please send me an e-mail with the meal vouchers included as an attachment a soon as you can?) 2 362 YOSe BEE Ald 93-85 Bae Mau This is the end of our tour. Thank you for coming to the Oakton Garden Collective. | hope you've learned a lot about urban gardening, Foel free to spend more time looking around. “Don't forget to pick up your free vegetable seedling before you leave. You can choose @ cucumber plant | or a tomato plant. Also, “if you'd like to have || your own garden plot next spring, applications ‘are now available. You'll get a plot for just a small fee. °We have many other fun activities listed four monthly newsletter. Consider joining our | ‘e-mail list to receive these monthly updates about ‘upcoming events. Optom FoR: BEL, OE KE AEIMON oF AIM ZA Leh EAI Set DION a BOL MERAH MRL, AIS Cl ‘SouN OE weHES, LY7| ot ala a $B 717M. 90] BEOL SOIS BES HIE + HEL, S59) SH eS St tm 7x Ie, IB AIH + SIGUE, HEUISOR ERIS ARENA B QC BAAN ‘= Mas Oe CHE SHEN Eo] 7nHSIOH ALICE a Aol as et AA AAS WOOL At ola WE IO 7d oh 218 mala ED, of collective BE AIA urban SA! seedling 2S plant 22 plot (2185202 x1) application Ae) newsletter 44*| upcoming HIS, 2 2 83 ‘What does the speaker remind the listeners to do? (A) Keep a gate closed (8) Roturn equipment to a shed (©) Check a lst of supplies (0) Select a tree gift abst AlxtSoP| 2948 stein AAPA wees @) Bae wel wate) (©) vig $= st215p1 (Oss sesh tt shed ai, 82 fat AMAR) He SiRF RISO APE a Shp} aseol AXIGOIA cL Bol Sxl A RR HA ORE 7)NDIaKDont forget to pick up your free vegetable seedling belore you leave) BIMEAT YOSR Be (O}0K, Paraphrasing $212 free vegetable seeding “aida tree git 84 ‘According to the speaker, what can the listeners apply for? (A) Agarden plot (B) A volunteer opportunity (C) A gardening workshop () A farmers market table Sirol 120), xP Sate A/a + ONT? see, (e) EA 7I8} (ames (0) see Are zee ues APB ANS Bie ~ RHI BIE + BE 2 Spt Selo) SABOPL UA wou She TIE ea AICI, IS ‘AW SLC you'd lke to have your awn garden plot next spring, applications are now avaliable) OOS EIS (AOI 85 How can the listeners get information about future ‘events? (A) By signing up for a newsletter (B) By joining a membership program (©) By looking at a Web site (©) By attending weekiy meetings arISS OA OF Hol Ber Mes LO (a) Aan FSB eM (B) Si Ho 7/6 (©) oie ue (0) #2) hoot at 9) Ae AIG! IR IASON SF AOL BB IS OB OE we Sb} SWROL et AAD Of CHE BEOI 7P¥SIH SICKWe have many other fun activites listed in aur manthly newsletter) 3 cipiot enol Hed HB 21 AHS woRIO! SH} Ola) ‘AGO 7126424Consier joining our e-mail ist to recive these ‘monthly updates about upcoming eventsix WI OSe et 2 or, Paraphrasing $849jining our e-mal ist to receive these monthly updates ~ 24891 signing up for anewsltter 86-88 22 W-8r Have you developed the perfect product but are unsure how to reach more customers? [At Whole Planet Marketing, our team of expert digital marketers is ready to help you reach your target audience. "Unlike other marketing firms, we'll connect you with a digital marketer who'll work with you individually. During your ‘one-on-one meetings, you'll develop a marketing plan that will draw in customers. ®Just go to wholeplanetmarketing.com today to complete a brief questionnaire. Then, one of our specialists will contact you to make an appointment for a {ree proposal. Let Whole Planet Marketing bring customers to you! GE MNS RUNNY CH HE TANIA Chia we wt SL Ln ets obo} IR ob! fo} OPH 7 4 SER SSICPIGLIC, CB Ope SIME el PAV fae AY ava ER Cia OPER rte ILC. 2 ol slo Sol m4 Boje! OPIS IR a ZEILIC, ote Uz wholeplanetmarketing, com 714 28! BEAR =} ASM, 2 Hel BEPPT See Fs MRIS HE I OPER, & Sh OPIS al DAB ees! 019] expert 822+ target audience 8527, 018 He) individually 242X draw BOIGOICt complete SWIC brief 281 questionnaire IBA] make an appointment IPROFSTE RF propecal = 86 What service does the business offer? (A) Financial planning B) Digital marketing (©) Real estate sales (©) International shipping TEST1 25 SHE Of AMIR ABSIT? (ay a ae, (e) cia ops (0) weet tot oames i) BS BI — PY mS A xi} eo UN AI NEI CL HS sO clk 2 BAERIHave you developed the periect product but are Unsure how to reach more customers?) BOE, & eH! oli 21 HS CINE ote Go] SE MOP cH + ER SHKECAL Whole Planet Marketing, our team of expert digital marketers is ready to help you reach your target audience.) €! 20% 8 OF EE (Boi, 87 ‘According to the speaker, how is the business different from its competitors? (A) Ithas several local offices. (@) It offers a money-back guarantee. () Its employees have industry certification. (©) Its employees work one-on-one with clients, SOL 2, a BRIERE OFS CHT (a) #1 ANRAPT Oa 2 2c @ Seve nae, (©) i501 GA PIs waIC (0) 0) ars ere eC, 18} competitor 2283 money-back #01 715e! guarantee YIN) certification 26, 52 ‘ed ME ANB Be — QP EAE CH a ‘tsi Seo CE a SIAIEGY Bel Sake OF APR @& ARIE ‘SRE IIS OTE fet Zcl(Unike other marketing firms, well connect you with a digital marketer wholl work with you individual MODE BES (O}0KC, Paraphrasing, E19 digital marketer whol work with you individually » 221 Its employees work one-on-one with elants 88 How can the listeners make an appointment? ) By sending an e-mai (®) By caling customer service (©) By filing out a questionnaire () By sending a text message anISB ofS Bs 4 eH (a) oes uta (B) es Asta oH (o) wExiR eH (0) SxtolAie 26 es A ANE Into) LOE MS + ke eH i} SetyON MAOISOL SSSI ZI EXER AIeKJust go to wholeplanetmarketing.com today to complete a brief (questionnairel@iA| HEIPH IEA FR IONS Het OI 12 24Then, one of our specials wil contact you to make an appointment for 3 free proposalleta lal Fn YOSe BEE (oyore, Paraphrasing €152! complete a brief questionnaite 8821 filling out a questionnaice 99-91 wm M-Au Hello, everyone. ®There’s very exciting news for all of us here at the Ziegler Research Institute, We've just been awarded the Sugiyama Grant to support our research into aquatic ‘ecosystems. We can now invest in state-of-the-art ‘equipment to study the biodiversity of coral reefs. ‘As you may know, "the Sugiyama Foundation offers a variety of substantial grants each year. Its notable, though, that for this particular award, they received over 200 applications. "Our work at the reefs will probably not begin for several months, We still need to order the equipment, But | want to thank you for your efforts on the ‘application, | ets, of, of] xe RANE IE $2 FOE OF ‘Aut Aso] GLI. Wa 43 eto cB! oF70N SIO 2010} WSS WRAL, oN ARO YB CHIE OFS) ‘Sf RG QOL AH BLE. OITA, APIO IE ‘Hoje oe! Aer SAB MBALICE sn! 0] Set HIB, 291 2 3801 20000) we ASAE WE AME FRM et Ur, ols St Sete ANBAR ARS AO] APIS 2 5 SUOLCH Of A FRst0s SHLD, 5 portieuor 89 Who most likely ae the listeners? (A) Marine biologists (8) Museum directors (©) Rare-book librarians (©) Agricutural engineers anise ysel ager ayaa see @usee (cy AL MAL ANA (seen Off marine 1201 biologist HSAAt rare AEE librarian eae ugg Bg Bie ~ antl IE SIDE AWOL O}| ZIBel SHRAD! gee $2] SEO1 MIE A UE AAO] RcHThere’s very exciting news for al of us here at the Ziegler Research Institute 48 IML CHEE of SWWHHO] & A7[ofop aera WaicHWe've just been ewarded the Sugiyama Grant to support cur research inte aquatic ecosystemsit 8 21S ZO}, ASE AAO 4 BIE 2 ‘Foie ARIEUS W 4 LUC, mel ABE oI Paraphrasing 8 aquatic ecosystems ~ E191 Marine 90 What does the speaker mean when he says, “they received over 200 applications"? (A) An opportunity is unlikely to occur. (@) An award is impressive, (©) A decision will take longer than usual. (0) A competitor has been very successful. sr} 2801 2000171 We AIM water ela IR aH PSNR OI ate (a) rie aed 3 xl ic (@) igiae We 21 tate, (c) 20] Bases oat 2! 2oIct (0) Baga am see, fF be unlikely to ~A2 8 2 ct award AIBA impressive 2281 ‘ed Spr! ofS mI ~ 3B} 2007 Hae AHI watch we a OIA) A7Jojor AICHE AHoHcH ORS AE KASS mathe Sugiyama Foundation offers a variety of substantial grants each yearl8iiet,0| S28 XIBASl ZPlfor this particular award) 200001 = AAG WAC OSE PiROSR AIS 171817} 71M SY GAD} cH 2 LIN SLE A 4, hab ie (vot, ” Why does the speaker say that work cannot begin right away? (A) Additional funds are needed. (B) Some special traning is required. (C) An application has to be approved. (0) Some equipment needs to be ordered. ‘sis 54 Gjo| ha APL 4 het BHI? ( 274x120] wasic (B) Sue 2201 wostch, (©) A871 20 wot dic (0) Bur FZEIOI0} a) ME ANB) BRA AOI HH AAI Sita Bat Ol opt RUAN SY SIZ AeIol AMIN) BS += eIcHOur work atthe reefs wil probably not begin for several months) 2&9, Of BUH BAIOFBIc}We still need to order the equipment)! em AISI JOOR BAe (OKC Paraphrasing E82 We stil need to order the ‘equipment 2281 Some equipment ‘needs to be ordered 92-96 8h WeAm On behalf of Onetech Solar, I'd like to welcome you to our manufacturing facility and congratulate you on your employment here. °21'm Yuri Yamakawa, and today I'll be leading this orientation for new hires. We'll start with a video that provides an overview of the production. process for the solar panels we make. Then we'll tour the various areas of the factory, including the assembly line and the quality-control inspection vague Marika Hara will join you. | have a consultation with a client. ‘And now, let's get started with the video. canter. “Attar hunch, my eal ‘Wea eH CENA 8] HEX AIO] 281 25 IHN OO (SSM AS SSHRILIC, ME Ob ete AB SatelOnse atte 2 OPAL, 2D} SSE oD AOL AY OHI Hom Mol Si Bele} ARBHIALE, 7 IB ZB ela ad Bel Ay Meta le Batu Chae FHS Sew oi SUE}, Be AA one Be! ofa et OBE eit QUE}, HEME DOM, Ord SANG AAtMGLCt O19 on behalf of = R804 manufacturing facility HEE MSS@E] employment 3, 7 new hire 81 N81 overview 782 production 2° solar panel 2 EXE assembly 22 quality-control 221 colleague Sit consult 92 ‘What is the purpose ofthe talk? (A) To recognize outstanding achievements (®) To introduce new products to the public. (©) To announce a manager's retirement (©) To provide new employees with information TEST 27 asta 9x2 SHIe0 1 a) S180 ants erase (6) 4B AMES asia (@) Bain 2818 weet (0) 21 IRON ts Hee fF recognize SC} outstanding 81 achievement 2! ues Hg BI at ‘bt Avo xHIB AG) AB QEIELOLIS ANE 2 OMI (im Yuri Yamakawa, ad today Il be leacng this orientation for new hireslaem ARSED GIOD WIE (O}OICt Paraphrasing, $812 olentaion for new hires “2889 provide new employees with information 93 Where is the tak taking place? (A) Ata banquet hall (8) Ata government building (©) Ata factory (0) Ataconstruction site ‘20h Ofclola Rist EA wy goer wae ae cea ee oa SM UB Bet Batol Ba. Sb} 8 aol SISO Aleta Sets 2 21B BRFEICHOn behalf of Onetech Sola you to our manufacturing facility). SOR 2 (COI ANE] AE AION ‘keto welcome Paraphrasing $8191 our manufacturing fcity 22a factory % ‘What does the speaker mean when she says, “I have ‘a consultation with a client"? (A) She needs to reschedule a meeting, (B) She will not be with the listeners in the afternaon. (©) A customer has just placed a large order. (©) A marketing campaign will begin soon sere He abs EON SION Ie HN TSH (a) m0) 218 CAL Boor BIC, () Soke atta Bm nl ws OIE, (0) Molvada Fee ac (©) oe waleto| B APetc, 24 six] 2ts mye} n¥>} 4480] sich wo aI URE OIA SIA AW) Rote SEI Olea BieI7] BSIICHAter “unch, my colleague Marko Hara wil join youl3 8! XH Bln! Ao] Slekn #1 AOR Wo} AIAG AGHA STH LS HI WAS MERE SIs w+ akc ce BBS (BIC 28 95-97 ELOIAa += M-cn Hi. This is Vinod Singh. ® was in your store on Monday looking at refigerators for my apartment, One of your employees showed me ‘what you have in stock. I've decided to go with the extra-large reftigerator—the one with the stainless-steel finish, because it'l match the other appliances in my apartment. Oh, also, ‘is there ‘an additional charge for delivering outside of the downtown area? Please call me at 555-0130 so we an finalize the dete NSS, eS ALC), ENON UROL OMNEON TES ROIS, AB ef Bol INE SIE SES LOI FEEL oH AUPIIAR oft Rat Ine efeHOIS. of 9 Ch ROR OBE! HIND, of, LD ANH OBI KAS AUIS: MAMI ILO? ME AHIB o}Re| xB 4 SL 555-019008 Hal FHIg, (8 in stock 2 go with ~= 2) finish ok appliance 7K addtional $712 finalize al2tec} Refrigerator Options Bera |Stainies Model | Eye ‘Sted 56-200 36.250 7s 16-300 350 95 ‘What is the main purpose of the call? (A) To place an order (B) To dispute a charge (C) To arrange a meeting (0) To check a store's inventory sass ene PORT (Fee sie (B) 24 ois Pista (0) ag orate (0) org ane wets | place an order 261 dispute Ole arrange AIC inventory 762 otis Bag EN ajo BEI Sm7} ARIOL OFOLA| OMMEO| BB YDS ST gIVICKI was in your store on Monday looking at refrigerators for my apartment! $2, FB 0} | AI Ute AAS Ot HCOne of your employees showed me what you have in stack)QM A, HIQILAR OFZ Reel WLI BIRCH decided to go with the extra-large relrigerator-the one with the stainless-steel fishin Sleli= 02 wo} BEE (Alc ib, ett %6 Look at the graphic. Which model does the speaker prefer? ) s@-200 (@) sG-250 (©) xG-300 (0) xG-350 Af aol 24), ats Of! 9S SHEP}? (a) sa-200 (e)s0-250 (c)xG-300 ()xG~350 otis ARE a or abe) aisles Se Sib} SURO TINE AHIR oR! ches wT BINH (ive decided to ge with the ortrs-large roftigerstorthe one withthe stainless-steel fnishla. Ee, SILOS SCHBIOIRIN A, HQIe1A OR Ya XG-2500128 IE (OKC 97 What does the speaker ask about? (A) A warranty (8) Aretumn process (©) Adelivery fee (©) Product availabilty athe S80 cIst se ase Besa (mee (NE Fe Se 18 warranty (M1. return EH, et 8 A AB) BA six} Bo) aya x17} HEOL AL 0/891 IE FISH BLIP SIEMKis there an additional charge for delivering outside of the downtown area?) £2 JOSE BIE (COIL, Prapirasing S821 an adeltional charge for delivering B29 A delivery fee 978-100 aio} e+ W-Am Good afternoon, everyone. I'd like to go. over the product tests for our laptop-computer backpack, because they will require some design changes. As you know, Swe hired a marketing firm to test the prototype you designed among consumers. Now, we received very positive feedback overall. Consumers liked the separate computer compartment. However, many people felt that the shoulder straps were uncomfortable when the bag was full. It's important that the backpack have comfortable shoulder straps, since its purpose is to carry heavy equipment. %8.9.109We need to revise the design as quickly as possible, 'since we're scheduled to have our official product release early next year SISO, OIE, SM AIRE! Ma AEE LAS ZI Sim BOfR, Cine! YO] BASHIR. OIAKIAI OREO CIE 21 ADEE AMIS Alo ACI $a ObNS! ALK 2 M@UC x, RIOR ae BAe! 9S WEIS, ANS SRS MIE LE! 2G OHHELIC) Sift ALE AMIEL 7 0] 7 20 OM Zo] BBICED SMALE, SHE ME ‘ate 20] $2012 «of Zo] BOHRHH BOBS, WAS of 6] A APT S48 fol 70 BP wel Cite aH onauh, O18 goover BIC} prototype ANH positive SE overall SHOE separate E21 compartment 2, 78 strap2 uncomfortable B38 revise P2:IC} offical BNO BNO! release BA) ‘Approval Rating Compust] Borie PSkeuse] Produk Compartment | Holder | “Straps |organiznr Es BRA | se PPomB] ae aa =e TEST 1 29 8 Who most likely are the listeners? (A) Marketing experts (8) Product testers (©) Product designers (0) Audio engineers amie 0121 ze opty 3271 () a8 ait (omg cin (0) 2¢19 e104 ed a Be aITFBOL a} AR] BAO] CALE AIEEE IAS} 8 Ob 2 AB TEHCHwe hired a marketing firm to test the prototype you designed among consumers $4, S¥HFON 7H & [GIS 840 ICKWe need to revise the design as quickly as possible CH) SS! SIS 80} STIS RAE COIL! 18 Oh Sch tab BIE (Chol, 9 Look at the graphic. What was the approval rating of the feature that will be improved? (A) 40 percent (8) 50 percent (C) 60 percent (0) 0 percent Af sol 910, IA 7s BE RISE POLIT? (a) aoa, (@) somite (c) sont (0) eons oe) ARE Ota ~ AE 7s ES SnbE Sat SUHOIM BE AISO| 7] 715 AZ a oft 0] SRISII L7xcHimany people felt thatthe shoulder straps wore uncomfortable when the bag was full 8, A 2 4B BE 20] OID eR Of Zo] BEIGE IO] SAIC'S Important ~ carry heavy equipment ®t CERI S604 XWe need to revise the design as quickly as possilel2 82S, 2 187i ofm BUS B+ SIC, OIA onl Ho or SOnIEOIEE WEE (OI, 100 ‘According to the speaker, why is a revision urgent? (A) A competitor is making a similar product. (8) A product will be offered for sale soon, (©) A product willbe introduced at a trade show. (0) The cost of a product's materials wil rise soon. 30 stot ie AE AAR (a) 2aRAD wae tS ED sch (@) 80) B BH OKC (6) AO] 794 WISILM a9) XoKc (0) ABO| Aseu} eH ZOICL FF revision +8, 82 urgent AE, 22! sale Eat material 46 ed MO ANB ~ 4:80] AFB OFS. Sap} SuIvO UI 201 BAL HE BADE 2S OFZOIER rps ‘Mel CIN 4-BAHOFBICHWe need to revise the design as ‘quickly as possible, since we're scheduled to have our official, product release carly next yearn MODE YES (6)0K, Paraphrasing 219| have our offical product release carly next year “421A product wil be offered for sala soon rir a) 4A) 2) 9A) 138) 4A) 186) 19 (A) 23 (8) 24 (A) 2c) 29 (8) (0) 3% (C) 80) 391A) 4318) 44 (8) 810) 491A) 53(C) 54 (8) 52 (0) 59 (8) 28) 64 (8) 6810) 69 1A) 738) 7% (8) 78 (0) 79 (0) 83 (C) 94 (0) 88 (0) 89 (C) sa (C) 9% (A) 98 (0) 99 (8) (A) A woman is holding a power tool (8) A woman is opening a drawer. (©) Aprinters being unplugged. (©) Office supplies are being put into a box. onpiais 228 2 2 (6) ofxr} Are ia Bec (c) Bae 321274 gaia auch (0) At 8O1 oH Baia 18 power tool 26-87. office supplies HSS oes Bt ARABS Ber BAP (a) AiO Ste AM O18 £2. 215 Blo power tool2l 2801 SOIR O92 Se (6) WE, ORD} MES Ea Bis opening a drawer) B0ID= aE. (©) SA OG, RIE(A printer) Ba1I7 Walz Bis being unplugged) 260] OF 2 oe, (0) SA Oe, AIPBHOFFice supplieso| ARO S7In euelore being putinto a box) 2401 10% 25: (A) Plants ara on tan of a cart (B) A watering can is next to some trees. (C) Aman is digging in a garden. (0) Amanis near a display of potted plants. (a) 48801 715 Pot ict (B) Bes ett ict (0) ars 8 abn Bc, (0) ware ste ey ao ch ot dig set od REAR AANE/Ea AB eA (a) S11 2E1, ABEPlantsol HE PON Bare ontop of a cart) 280) 01-182 Off (6) Atlod a> ANG O18! OEE ARSON BLA watering can) 21280] ¥oix! Boos oe) (c) S28. ei} AOI Min Btls digging in a garden) 2601 04102 2 (Uy 2, AE ie CNA NOL Es near a esplay of potted plants) Sa01o= 3 3 wan (A) The man is fixing a machine. (B) The man is buying some equipment. (©) The man is lifting a weight. (0) The man is looking at the ceiling, (a) expr on nal aie (3) Hr} aw atch (c) WaPr oles S01 Bez wc () yar eta afc ic 18 Fix AE} equipment 1 weight O27] a 1219 Ata Ato) Baye A (A) SAF OEh, eH 719 BRIM Eis fking @ machine) S401 oluee 2g, (8) St OG, Eni AMIE Atm eis buying some equipment) 260) 0i41B8 2 (C) BE, 710182 Zor Balm Ses iting a weigh S012 TesT2 31 awe, (0) Ato t= ANB OIF SEH, AKIO Bh coiling) el 201 soir go8B 9%, (A) A.wall is decorated with various items. (8) Two chairs are blocking a doorway. (C) A door has been propped open with a statue. (0) A painting is hanging next to a window. (a) Mol cia Bete BASIOA BC. (8) nhs aeee em I (c) Bol x2tayo.e waty ata ck (0) 30 a ht te Hc 18 prop Walch statue 2218 sie) NB/BAUARI- AS Ab (A) BL, A walD0l CIE BAIS BAS! Betis decorated with various items) 20102 2, (8) BAF 28, OF Two chairsi7} BUR OZ WEtare blocking 2 doorway) 80] 22 OE (0) SA OE, BIA doono| 2HOR waa Be has been Propped open with 9 statue) 240] OMI OF (0) A Bi SHARE OIB St OB. ARON ALEIa window) 2401, ‘wor Se ott (A) Some people are browsing in a shop. (8) Some people are exchanging gifts. (©) Acustomer is paying for some goods. (0) Some salespeople are preparing a display. ) ArOL orgs BeteD 2, (9) AghBo| Mas areata ic, (o) #€0l Sze migei2 2c (0) Wo¥elso] aa Eulstn wet 8 browse ‘es 20) 0b 2 ARI — Algol Sayyed Bat (BE, AIEO| HAI eT BEtare browsing in a shop) & a1SS 2. (8) SA SE, ABO! MEE malek wEtare exchanging gis) 2g0l L102 OB, 2 (0) EASE, UIA customeriOl BUI MBSE Bis paying for some goods) 280] LEB OF, (O) Aol Be SANS Ole! OB AIS Bulan etelare preparing 2 display) BOHEE(calespeoplell 0] HOI 208 98, 6 mon (A) Cones are blocking access to a road, (8) Some soilis in a pile on the ground. (C) Some bushes have been planted in front of a building (0) A tree is lying in the roadway. (a) 2naB0l s2 Nag em gC, (8) $01 ot B04 (c) #SO1 28 oH AOI ACE (0) U9 81 392} | aN 2c, 8 access HE soil pile Hol bush 2 ye) NSA Ab BA} 9e1, Oa! TmSIConesiol SE NAS ID wElare blocking access toa road) $0) LISS SB. (©) BEE, RiSome soiO1 PHO HOI ARKs in o pile on the ground) 24012 2g. (C) ARO ite BAKE O18 OEE, ALO Z1B(a buldingle] 240) 3oj7| 3oER OFF, (0) BA 93, UPIA trea} Sol AIA SIEKis Lying in the roadway) 280) 0MJOE OE: PART 2 7 \w-Br Who's responsible for hiring at our fitness center? M-au (A) Mr. Gonzalez is going to get a membership. (@) | forgot to signin at reception. (©) Mr. Lin and Ms. Weiss are, 921 BAROM yo aIBR BeSID NUR? (a) Bata ae SON 7 7a, () BENON Aatshe aI eNOS, (c) Bais 014 wus, 9) responsible for ~= B= otes HASSLE INE Be Who SB (A) 212 ot 2, I finess center BY 7238" membership golge 22. (8) 214 0} OE. ES! fess centerouM He} 7H reception B0lgst 23 (6) BE, MASI NE EAI BE AEOL Me Linst Ms. Weiss Ale Ol8g asia Nous aE, 8 cn Where do you usually purchase office supplies? eam (A) We put them in the hallway cabinets, (B) Atthe store on Maple Avenue. (C) Amanager's approval PRES Fz ofc NALS? (A) Hk = ib 01 OFS, () O01 on 8 71D, (C)ot-pHa1 e2t018. 18} purchase AC} hallway 5 approval Ai) NERE PUNE Bt Where 12k (A) ®t G01 OF, BOI office supplesa At Hse! cabinets Boise! 23, (6) Be, MPSS AUN BE LEON IOI 7Ho SAE 7ileo| 7h APH AA BA Asia JOSE Bt (c) 2 Go} O52, E01 afficeOla BE 7Hs8! manager OBA! 28. 9 W-8r What time does Mr. Park usually leave? M-cn_(A) Around six o'clock in the evening, (8) He left everything we need (©) We've had many interns over the years. ai 9 A SLL? 4 6xIB0I9. (@) 3 Patol HAD 2c BRIO (c) Bet esol Bol ueOID, sted IE AIS Be What O18 (a) 2, 8 AD Sse ARS Be Sea 4 BAlEORIH -PNRDL AS AAD GOD BEL () malo] Se, 2 eave2t mao! Bale Leh O1BR! OE, (c) aia} sete oe 10 Mau Do you want to present your research to the ‘marketing team? W-8r (A) That's what I've heard as well (8) If we can find the time fort (©) Yes, | received the git. 25) 218 OP Sol ESI AHNOLE? (a) NE 3A SRI019, (©) Fapr aa ARIE Hs EIS, (c)4), 8 Beto Sted A aa EMIT Be 2SAH00) 1S (ay td aa Oe (@) BE 21) 2S Ob EOD WHET Be Ago 48 AIS WF Rei SRE aie ssn Wome aE, (6) #41 Go| 96), Sel presents 4S SAE 0 OL HSE! it o1Be " ‘w-am Our company picnic is on Friday, isn’t it? M-cn_ (A) Those times are both booked. (8) Only if you can find them easily. (©) Right—in two days. aupoisapiaeu sa? (a) ARISES coo AIS, (6) B40] 4 882 48! ach, (c)so2-o18 Bata, oie BUFO 2218 SRIeH 7H OME (1) 214 So} 2 SH FridayOIA| 28 7H 8 times O18! 2 (6) wea dame oe, (0) Bt. 264 OFF S11 aRBIOIIR Be BOI So}sIRIgheta ch Et 6 Ol Re} Smoin tone we, 12 ‘Maw Isn't the bus supposed to stop here? Weam (A) Yes, according to the schedule (8) I'm on my way now. (©) It listed several potential cients. 17} 07 RHO} Be OFZ? (WM, eat meee, (BAX He song, (©) 70k 8.324 8 AHO] ZI BOAD, 19 be supposed to~2to} fc, ~si7Lz Sn ct i) APES xe SRtaHeIe lalate al el (1) Et, APF OD DLA BRIS BE BIOL esta CHEE 9, YROL BS! ICH SY EO Hee BoA MAIS 258 2, (8) BA Elo} SEL, RO puso at ZAEBE on my way OIE 23. (0) Ea 13 M-cn We should fil this order quickly, shouldn't we? wsBr (A) No, haven't yet. (B) Yes, it's for an important client. (©) Try using this key. TeST2 33 ole SRE wel Aer sini ama? (a) o1u2, Holsolo1a, (0), Be 2s HIS, (C)01 SB Huo 0f9 fil. an order #28 BIG! FES USEC, ia) ES way APIO} BHA] VE Klelahe HOES (a) ay area 22. (6) BEL, FER Wel API oH! OFFER IAI: BEL Hes) 2a cee, BRO! TA AAC YeIO OF MUAIeID Yoo awe, (6) £1 815 28, WO his WI OID! OFF 4 Wm How do you ike your new job? Mau (A) I can work from home quite often. (8) A career in electrical engineering, (C) My sister helped me apply. sesae ofa? (A) KF HM att 4 atte, (8) 138 a0, (0) 1B 0 71RBIES SHIR, ‘ed ANOLON Bt How SIBS. (a) 2, MO] OFS is RON I SOLA xR 4 HCH Bug asin YoEe Be, (6) 21 Go} O51, P91 obo 1 718 careers enginering Bowe 2c, (c) St lo} 2, we jobOH eH 7B apply OBE! SEE 5 \M-Cn_ Let's go to the cafeteria for lunch today. W-Br (A) There should be one in the fling cabinet. (8) Which local restaurant do you prefer? (©) I don't think | can take a break. 22 FuyeIBON 7M gas BALE (a) mL EOL HLF S18 79, (@) ofs Su ela MasnEs? (Ome a4 28 2 BoI8, sees MONARO EE () SABal aaa 2 (@) BAI elo] 28, BAZOI cafeteria! lunchol A Hee! restaurant 0188" 28, (c) 22, 222 UIAEON 741 HB Ohne Ia BH 21 24 BR 2 aio SaINOR EBT Nose YE, 16 \w-Am When will we hire the new interns? Mca (A) Mr. Wyeth is handling that (8) With more time to spare than usual. (C) The highest available salary. a4 2162 ora LI? (a) He spo Ap seIsED BOR, (@) ect gota! Algol Boe, (c) he 7a we zone, (8 than usual ect ot) A PIE HE AE 2 when 1R (A) 22, SIS Bi ANE BE MEOH SOLA uP} wa IA sao ga 4 YooR Be, (8) Bem BEBE oe, (0) S48 G0] SE. HZ hireOlA 1 7Hse! salary OBE! Ot 7 Naw How often should | mail these statements? cn (A) Yes, you can buy one online. (8) The post office on Grant Street. (C) We send them out once a month, 01 AIMS GOH KEE Wp SILI? (A), Selgin paroled + goKe, (2) 24 7H FARROIOLD, (0) Pats 8 sola este, 8 statement (7) 48 ts QE 4 HIE BE How often 91S (A) Yes/No M7F 28. How SISO Yes/No S30] bHeshae oe. (6) 2 G01 28, SIE malo Pa! 7158! post ofice 2. (0) 2, EA WIE Bie BRON eI oH mI BEDICIO| AA 3 4 Gala OMe BE olga! 18 W-br Why did you put that food in the freezer? Maw (A) It's not working well currently. (B) I meant to put iin the retigerator (©) Let’s start making dinner soon. 84g 8 Bem se? (a) KAAS aIS8b] OHR. (@ wgezo seca eREKe, (o) 244 Bue arse fF currently 318 a) BAS WET de O18B BE Why eS (A) $14 So} 2B. AEA treezerO1N St 78S! working well olgsr oe (6) BE, BAS WEEDON We OIE BE MIRO ne azo CID YBCO] ASE YEIO BeBe PsIIOR eiJeID a one BE, (6) 8! Got 28, SEI food SIA 7HBt dinners O18! =. 8 9 Mca Could you print the agenda for the meeting? ‘weam (A) I's already on your desk. {B) No, the other printer. (C) Was that a client? ato] oie wate BAAD? (a) ofa a 0 012. Bolus, de meee, (o) meo1g429 Ot agenda 221 na FeeNel OSS (a) 8, S01 S12 Ra SetE= AsO oT NAY BoM BICIOH Be 88 HOI Bee PaROR Ren Looe we, (6) nhfo| Se, 9 print mo] B71! printer 0188 OE. (C) 2 Gol Se, USI meetngdIAd BA 7H! cliom OEE! 88. 20 WG How far are you from the clinic? Mau (A) I'm close enough to walk () | need to see the doctor. (©) It’s a well-known ciinic. ‘SOM ROIs ofa! Rol aA? (A) 8 Boia + 218 S18 HHO} BOIS, (@) 28 doinyania, (c) Reet stom, FR] well-known 28,21 Hes WRISO| 21S BE How far HE (W) 2, LOL OIL} OKA ON EI Ee NBO BOK + 219 88 rhein ain OEE BE (8) SF lo} Ot, WRAL clinic BA 7H doctors 1BAt 2 (0) oj wis Sf, Rt clinic Ie OHS Ot 2 W-Br Didn't you get a printout of the company rewsletter from Emiko? IM-cn (A) She started working here three years ago. (©) | was out of town last week. (©) Yes, | do like to write, folie ALN AAI eis = wae? (a) sts 9 SEI Of 5) AHOLD, (@) ExREFoL en aIOIS, (c), xk wake a8 Sova, fst printout B84 Se SU) AAT OIE WOLEK| OP MIDIS HB ONES (a) 2 Elo} 2. Bel comparyOlA Bl 7B! workings OI 98. (6) 22, IASI a} AAR Bets WEEN] OVE BE ZO! XAG XRF! Eizo eICIO| & Bch 2B FeO eI ah gese we, (©) SY Go} 8. AZO] newsletterdIA| Be) Ae! writes OI. B98, 22 'M-Au_ When do you need to renew your passport? \WeBr (A) Be careful not to ose your tickets. (8) A brand-new type of microchip. (©) Soon, because it's about to expire, ota ofS BalsOF SHIR? (a) SEEMS UES FONE, (©) Mee Rue DIOLAZEOIOIS. (Bawa, ay ow oaoPEe, fl renew 248K be about to St ~SI SICt expire SCY ed OF ARE BE When ER (1) 214 0} 2B. EEO possportOLA OE 7st rickets OIE! 38h (8) RAPE OE! WEI renewa WEAOR WEOL RAE news ole oe () Bt Of 2) Aleks Be SEO stot Btlol ae! etme! ors lake 019 Alain OS A 23 \weam Who can help me find replacement parts for my computer? M-cn (A) Here are all the latest statements. (@) Ican help you look through the inventory. (C) Put these on that shelf. SRE WASE NEU SISNET (a) oi] ia pa aL, (@)aPian se Us EeicEIS. (Choise sol Bato. f8 replacement 28) latest 21881 inventory 82 See) RE BAPE WE US COS HES BE Who IBS (a) SAF We O81, 201 roplacoment@t PRAIOR WEO| RAISE (2) Be, BHC aA FBS Re We Sots AE Be EOL A] 7 R= BI SBIRACIO SEIN YOO we, (6) 214 04 22 SHEA replacement parts 288 7158! shel Bolge 8, 26 Au Ican't make it to the company dinner tonight. Weam (A) Managers expect everyone to be there. (8) Abutfet-style restaurant, (©) Ameeting once a week. TEST2 35 ote 14 ais 2 21019, (a) og 27 771 OM sD, (8) HAN AOS, (c) SFao1 # w sit atoms, watact es OA eo (a) 9% Au ALAOL & 212 CHE SUAS HIBS BAN ch UNSS 9571 2001 sicto| SIA EMBL BION SIE SF shios neleen youe We, (G) Be Lol SE, BES! dinnerIM St 7Hse! butfet-style restaurant O18! 2&2 (c) 21 01 28. BIH companyOta BH 2HEEE meetings OI at 2 f8t expect 7 25 Mca Do you work inthis neighborhood? weer (A) Yes, I'd Ike to. (8) No, my office isn’t nearby. (C) There aren't any of those here. ol SuIOIN sis? ay, 2019, (B)OK12, ARE ASIN 01S, (©) oot 324 84 OKs, at 0] Sudo atx} oH (a) wey aera: 28, (W) 2, 01 SUIOLA TOKEN OFF AE EON ORL LINOIe RE 21, ARI2] PME QRON giclol al eta OIE BE woln gone a (C) 218 Go} 2&2. 3201 this neighborhoodatA 28 7 s0ge! ou, ZENO) 18 here 26 \WeAm It's time for our quarterly earnings report, isn't ive Mau (A) Was there an e-mail reminder about it? () To pay for a new advertising campaign. (©) No, a different pair of earings. 7190] ag Oh? (a) 2201 a4 ols io} RIS? MES ez auc dies mmeens, (Cone, ce aeoIotg, 18 quarterly #212! earnings report $2108 slat B19] 2M xs AVIE Biola HO} SI (8) BE, B71 401 TA HM} SIEM] lela EON 720 iH Ol 22] S1e= FI SIRO} OLR BIC OF I = amon ela oom Ae (8) 21 lo} SE, S22 earnings A! 7H pay Ola! Oe, (0) RAY BS Bet, UBS! earningsst FEAR YEO] A earrings OBE! OE 36 27 M-cn What did you do with the guest list that | sent you? weam (A) After everyone received it. () | passed it along to everyone who needed it (©) We'te supposed to leave soon. sts 224 Se oF HAIR? Wwerwesag, (6) BRE Aa ORO UH BOR, CO saeenuo ae, 181 be supposed to ~stn se} tes 224 SS OfrN BHA Be What SIS (A) 41 Ol 2, BS contol I eB received OIE (eB, xo) et ay tg Of ERT 8 SROPA Us| AIC gel A ome AE (c) wea aaa 28, uz ge! A) 28 W-8r Did you see the announcement about Emily's promotion? v-au (A) Allthe technology's been upgraded. (@) Pemaps a good career counselor. (©) I've been busy all morning. lela alot wot a 780107 (a) SE 7ig0| Bars, () 222i wen ag, (c) Hoe UH WROD, 181 promotion 2 ets G2 EDS MOHeN Solel REM(OIG) IER (ay rea ait 2, (@) 24 E01 2. Bel prometiondlA Get 7H careers O18 298 (c) Be, ofeIO] 64 BAS SEN BE BRO) OR! UH Ht ool 325 Wx REE GaMIOR seein YOSR Ae, 29 W.am Let's try our best to finish the project on time. Mau (A) All except the frst one. (B) We may need a few more days. (©) 1 think over time it wi. EMER MAIO BUSS A148 ciBAIC a) Am 28 mele Hs, (Bowie wowne geo, (CM Aine Aol Let aH At OIB, fat except ~ 8 Nei me MERI ENe (a) awe ett oe. (8) Ba. BEMER MARIO] RUER Sse clsiia aes BAL ‘21 08 HOMIE SECio| BAIS SeisOe BEET sone ae. () $1 IS OE, BABS! times He OBA! OF 30 W.Br Where's the store manager? M-cn (A) Arecent hiring decision. (B) Lenjoy shopping at that store. (©) She went out for lunch, wae oicl we? (9 212 sg aoioLg, (@) 82 7pIo1N sus BIg, (¢) Basie Uz012, (8 recent S121 decision 21 es BO) Sits BAR BE Where Ses (a) 214 Go} 28, kel managerOWN ete 7HsE# hiring Ole! 28. (2) G0] is OF, HAO store HI OIE OE (c) 2, A801 Ok BAB Si EOL BAIR eioe| LRICIO Nia, 2 Mae Oe + CSR Garon 2a| Fn YoSR BE, 31 Mau The software you're using isn't very reliable, weBr (A) These chairs aren't very comfortable. (8) I've been using it for years with no problems. (©) | saw that computer at the store. GAO] Am Sie 7 AREHOKS AUR OAV BOHR, (8) 01 2x2 ac] ora UI, (G) ie Bem ol BA Bl a Bja, (OE 7h 3 BES BOL, oft roliable 4 +2 comfortable Bete! oie OWN BSI Ae &) BA WE SE, BAIBSI reliable FEAR wEO| HAE comfortabieB O182! 25h (6) 2, cHwo| ar Is Ameo} aha otal gcse OF BAHL XIE Bat OFF SH) Bio] A Bicos Aft ot 2 tusin dose ag, (0) BY GOH 2g, WHE coftwaredM BA 7HS computers o1get 28, PART 3 32-36 W-am ®2Hello, Forest Grove Photography ‘Services, How ean help you? M-Cn Hi, %¥d like to get a photographer to ‘cover our event. It’s a charity basketball game next Tuesday night. | was hoping to get Thomas Zukowski, He works for you, right? W-Am Yes, but unfortunately, Thomas docan’t usually work evenings. M-Cn Oh, too bad. “Could you recommend somebody else? WcAm °*Before Ido that, let me talk to him. He might make an exception. Tom does love basketball Of eee, BaLAR Time AL ALAC 988 Saeuma? 2 SeeMe, AME Bors AEPHE ein wed, 1B ALR WH > AION, OHA RAP ston stead, 2 O74 sa? Of, SIMONE mbt ayo we we ete, PO}, Nt, HBAS Ste qaOI@? 94 A) nb ots on MD, oa aS SEUNG, $0] S78 UY FOIRPIER, O19) cover SIC, 8ERIC charity A unfortunately Ole recommend 488K exception 921 32 Why is the man calling? (A) To rent a facility (B) To hire a photographer (©) To request a pricelist (©) To schedule a repair Whe ot atniain (Ale wisi (@)ARED HE 2geiee (c) 721358 sclaD (0) Fel ge Beatz oe BAUS BE Uap aie Say OPE A CHAIN BAIA ze Als! MELA(Hello, Forest Grove Photography Servicesl@H MI Won] FSIS SSHER|How can | help you? BX! EA} BANS IO} & AISNE REID eH like ta get a photographer to cover our event OEE BBE (ayer, Paraphrasing Hal get a photographer ~ 229) hire a photographer TEsT2 37 33 What problem does the woman mention? {A) Her employee does not have transportation. (B) Her service does not cover sports events. (©) The weather will be bad on Tuesday. {D) The time the man requested is too late, oor oft eats st (a) Not 8-01 ec (9) AIA Ama Ale BEIeH (c) Sa go1 eur} 2S 01 (0) waPr ase aio] ec ‘191 transportation wt) cover UFeUt tes APE AN BE ofnF aH xt ‘SADE 21 YIM CHAO CHS FRR! BAH SP AU's a charity basketball game next Tuesday righl2101 EOIA FSLA7]} = 2 fICH was hoping to get Thomas Zukowskilz BH OF} = OIA Hale A 2B &! GICKThomas doesnt usually Work eveningsla HOES AE (OPI, 34 What does the woman say she will do? (A) Issue a refund (8) Cancel an order (©) Talk to an employee (0) E-mail ner manager ofthe #8 w 2loka sah wees) Fe H2001 () 24824 stg (0) ORLOV of! eu ah A A a OFT aE olen WIE a APE OFFI CEAIUAY CHE Ait & 211 FALERICould you recommend somebody ots?) 2X} ofx7} 1471 Sol PI7R| BOI += ene, siete 7201 HL, Of stolons eR nwt 84.258 MBM e+ kn BoE, 181 corporate retreat AM #218, sp} oF convenient elt) reduced QOle! catering (GARD ABSIE) EAI rate 38 What do the speakers need to choose? (A) An introductory activity for a retreat (®) Aresidential site fora retreat (©) Decorations fora party (©) A location for a dinner SHS PENS HIOT SITE (stale ae () Sets 18718 en) (omega maa OF8 residential 7 Ais 2 ek AN) he ~ Spx}ROL HEF tts 28 APE A! CANA] S09) mle Eko Oo} zx] ZAIEO} AICKve stil ned to decide where to go for Saturday's closing dinner) “1 818} Of} sA0| E71 SAACHYes, | sent you several menus)ol 2 BAB B o}Sol SE Bo SI=XIDid you tke any of the places?) SAO Wo} SHES AM AA} AT AIHOF 924 2c olen BEE (OVO Paraphrasing cBt2l where to go for Saturday's closing dinner 221A location fora dinner 39 ‘What do the speakers like about McNally’s? (9 ttis nearby. (@) itis open late. (©) Itis highly recommended. (0) Ithas been remodeled, aise suelo oft Sisk? a) zat (e) Sam see, (assent (oy tweet es APR ANY BEE Bix} GOL aR LEIN HN BOHsHE 2 (OFs71 3 CAA BIEL 7FICKMeNalys is close by 2, U7} sales, that would be convenien)2t BSE! 2208, oF RS (aot Paraphrasing AR close by + Ef2 nearby TesT2 39 40 ‘What does the woman offer to do? (A) See what the retreat attendees prefer (@) Find an alternative site () Discuss pricing options (©) Contact a hotel ofthe Pate sfatcen metak=7F? (a) 2101 enol deste 2 oH] Baazs 2 (og EeIH1 (0) S801 e481) il attendee 88) alternative HS 2) AD Be of} Ata ofr} xm CA Bie OFF FSH A BIE! BAL aa 1 AIBA & 4 SUER! QoICK| could see if they can offer us 4 reduced catering rat, rather than ordering off the regular menula #ooz IE (CK, Paraphrasing 2! see if they can offer us a reduced Catering rate » 3291 Discuss pricing options 41-43 30848 W-Am “Janelle and Rico, could you give me an update on how our new medical records software is coming? W-Br Sure. Per the customer's request, I've updated the logo and changed the font. M-Cn ‘The customer has communicated with us a lot on this project. Having their feedback at every stage of the process has been helpful. W-Am Excellent, it sounds like we're on schedule for completing our beta version. ‘Then we can hand it off to our marketing team, of Ahan ai, s2j6) MES 212 71m ABEIOI fg to) 7x) a2 8 wet ed? 02 S20, HS CRM EAE BHDIEED IES isin 3240 | RAO hal Pz AALS Ho] Ls 20k, ‘Ue ePlolo mime wor FH SBO1 HOR, of Oko, eso wal wer wie ere + Ue At zEZE, offs oFBON 71 SHS, © O18) process (8) ah on schedule off ict a What does the speakers’ company produce? (A) Computers ®) Software (©) Web sites (0) Medical equipment air ais 994 Meta? wae (3) AmEHI0, (co) BAI (ol ae a) Ay ABD BY — SIAN SIA tot 31 win OE 5 HAVO CHE SEO xHISS| He ote 7 |B AMEAO(7 AiNSIO| 7H Ala LD Bel + BNeRIanele ‘and Rica, could you ge me an update on how our new medical records software is coming?) Bt 228 0} AEE (BIC 42 What does the man say has been helpful? (A) Focus group data (8) An engineering consultant (©) Asearch engine (0) Customer feedback ‘ushe #9001 2801 Hen wal (a) 88 WE OIE (0) sixtore eee (cae (names 8 focus group 2! KHAN 2 2 SE AS Ut 9 AlBE IRL eA] EO AIT hah 2 ‘2X1 220] | MEAKEO| hed P2IRt HEH BOI LS SACHThe customer has communicated with us a lot on this projectit ‘iar, 8 ALDI TIES wolay 44 BOI RICKHaving their feedback a every stage ofthe process has been helpfull? M8 22 BBE (OWI 43 What is the next step in the project that the speakers are discussing? (A) Giving a presentation to the client (B) Sending a product to another group in the ‘company (©) Creating a schedule for the next phase of development (0) Determining the price of a product SISO Solshn Ue BaMEO| Cg ci BRIT? (a) 2ap1 BaP (8) AU CIB EOD su] (1c ne eas Se BL (ONE 72123871 ffl phase SIA) determine asict ies AIM ANS eA BLES CEB Eb 2 nO} OR AA SIR Bal ME MENS es + BIS "A CHIR sounds ike we're on Schedule for completing our beta version OFFOI= OF*EEO 712 ECKThen we can hand it ‘off to our marketing team) MOEB BEE (8)0(, Paraphrasing "4848 handit off to our marketing team +229 Sending a product to another ‘group in the company bbo-hb [M-Cn Hello, this is lan Nelson from Regal Bathrooms. “I'm following up to make sure that you're pleased with the job our ‘workers did in your house. \W-Am Thank you for calling. Yes. They did a great job. The bathroom floor was replaced, and the new tile looks great. I'm very happy with the jo. M.cn That's good to hear. If there are other jobs ‘you need done, | hope you'll reach out to us again, W-am That reminds me. “I was thinking of replacing my kitchen cabinets. Is that something you'd possibly do? M-cn ‘SWe don't, but “*l ean recommend a company | often work with. Their customers have been very satisfied. “Let ‘me get their phone number. One second. WeAm Thanks. SE ekVSAe, alg Sato ole BRIE, mal EOL 22a SoH eyo SSA wea ad ees E2im steLic, Of SOLEMN 2HBUC), UB BHR, AF HISO| RASIQD, MELE BAIS, AOL OFF BSH. BW Ceo, ee = SOI oR! INA ee Bap| MBLC, Of man wis 2144, ets aR AE ‘Soigiol2, 1 ple she e172? SONG, sige APE I RISE SIE eH CR StaUt, 2450] 741 SSIS. >I aA sonpte, 2202, aweURt O18! follow up $4 288 Act replace BASIC reach out 228 4h ‘What is the purpose of the phone call? (A) To help a customer choose a product (®) To check on a customer's satisfaction (©) To inform a customer of a price estimate () To advertise a special offer male gae ex00" (a) 2aOL MS Hoe ie =a (o) 249] OSE alsin (o) 2atoba 72 2089 Bel Fei Ose ens (9 satisfaction =) estimate 2% special offer S7HE is ag BI Hap at ‘aAb} AL ANDY 21 ISHEOI 2] OLA 6 FO ISH! ‘821571 Sh 8 OHS SID SICK following up to make sure ‘that you're pleased with the job our workers did in your house) Bet 2ioe wo} BEE (BOI, e 1asing 22 folowing up to make sure that you're pleased with the job “212 check on a customer's satisfaction 45 What does the man say about replacing kitchen cabinets? (A) He guarantees his company will do a good job. (8) His company is too busy to do the work. (©) His company does not do that type of work. (0) Ho thinks it willbe an expensive job. AH 4! ls DAD Bat F9H0|e BLAKE? (a) igo] sp aeicen aC, () 3/41 sie LS wis ae BSE (0) 31821 sake 3 BB ata eC (©) Eo} go) St qloje erste, ffl guarantee SSSI WISICE expensive £0] Bo) = 3) IM Aa) xr Fe] APE aL Ha ssh OE wie AAA AE BALIN} 21 BA was thinking of replacing my kitchen cabinets)OROUM SA] 274 BH & ‘21K that something you'd possibly do?) 83} xP} OMLLDAWe dontieia Hons AYE (CK, 46 ‘What will the man most likely do next? (A) Send workers to the woman's house (@) Find a telephone number for the woman, (©) Check kitchen cabinet prices (0) Discuss a new product with some workers Test2 41 ‘eat CIOL 98 eat zeaI? 9) ofr 408 ae 21471 (8) (TH Set ets 4171 (Be a ET AIR (0) Nera AOL eis oie ed APS A} BE ~ URE CHBOL SL ‘SPEDE AIA RIO] EE IB SK FE B+ BCH can recommend a company | often work witol 771 asia ‘HOWZICHL et me get ther phone numberial HOB OFIOLA ‘un al aIIER WE 2191S aI Ich, We RS (BIC Paraphrasing “424% get their hone number 22 Find a telephone number 47-49 WsBr My name is Laura, “I refill my medication here at this pharmacy once a month. But | ‘on Monday I'm going to travel abroad for ‘work for two months, and | wonder if | can get 8 two-month refill this time. M-Gn It shouldn't be a problem. However, your doctor must send us the two-month prescription, so you need to contact her first. W-8r Oh, see. “rll give her a call during my lunch break today. When are you open. until today? M-Cn Until nine pus. But once we receive your doctor's prescription, *°we can deliver the ‘medication directly to your home. Of APOE eaten ct. eon wt oi] abo SIS CHALE uch, ete gOS RAE S EOE S912 LD PIES, “aM Ook + 2 Alm EI 2ienl gaa, BNROIS, aX! SPH SaOLA FB A AES ‘zo Bch, aL oi tm BoteIOF A, Of 0), 382, Om ANI SUDA ENED, API wes? Sm OAPI, sae OM EE we ae MORE IB eis R 45 NEL, © medication ®t pharmacy 2 prescription age, 48 0} 47 Where is the conversation taking place? (A) Ata travel agency (B) Ata pharmacy (©) Ata mobile phone store (0) Atahotel se Of foLM O}ROIRID EHP (a) ovat ea sus a oss ues Mag he chal fs} 3 CHAIOIA XIE FIO Go Of 1 HOLA OH CHA 2b Xt rofl my medication here at this pharmacy once a month wala Slooe Bie (a}olc, 48 What does the woman say she will do at lunch today? (A) Go to the airport (©) Print out a ticket (C) Register for a giveaway (©) Calla doctor Ofte 2 SION RSIS ADLER weIETT? weer (Bem eee (0) a seep (0) 21004 e811 OFF giveaway 48, 25 ed MYLAN Be ~ ORD is BIO Zola Bate ORD ES WBE COA 9 ZARION OWoIA EEHCKI give hora cll during my lunch Brak today BODE BEE (DIC Paraphrasing AS! give her a call» 261 Calla doctor a) What does the man offer to do? () Arrange a delivery (8) Postpone an appointment (©) Check a discount rate (0) Download an application Unie 9ote aa Faia MISHA? (a) a 21601 (6) 042 27161 (c) #218 s216e1 (0) one to} 424271 O18 pactpane eich ah At Ag) 24 anf aE ‘21D OF} CHAU otro] Jo HEE OS HEL B + SICHe ‘an delve the medication directly to your homelit eI6}2 $1. 98 BBE (Aol Paraphrasing to] deliver 821 Arrange a delivery 50-52 M-Aw Miller's Sporting Goods. Joey speaking. \W-Am Hello, °\'m calling from West End High School. *"We're looking to make a big purchase for our student baseball teams. Our equipment is getting old, and we would like to get new uniforms too. *"We have budget restrictions, though. M-Aw Well, we do offer discounts for bulk purchases. And we have a number of price ranges for uniforms; many are very reasonable. **Let me get the manager ‘on the phone, and you can discuss the specifies. See Awa SEBLeh Me Zot Of ets, WAR Me BehaOA BALENUE. 1 OFF ois cr Fa PUBS Me Peta 4102, Ie OL MeO] BI4e, ecg Pal Bole EBL, maim SUSE 7a cig8ie, oF Ie 2601 Woke, eI aN fe HU AMS See He, 181 purchase 701 restriction si, 12 reasonable Hae 50 ‘Where does the woman work? (A) Ata baseball stadium @ Ata fitness center (©) Atashipping warehouse (©) Ataschoo! OFS OCA SISHETI? (ayorna ear (cme om oan sat RM UB Be o¥nfel BER} fs At BH CIOL SIA ORE mEEBLDOL HEHPIKm calling from West End High Schools #2828 Wo} 232 (DI 51 What is the woman concerned about? ) A store's closing time () Overall costs (©) When an order will be received (0) The color of some uniforms omni Fate ate (8) 2 ma AE (sug (sEes¢471 (0) RUE Ae td A ANE 2H ~ ots 2 AY mst At cana St OFF Sl Hes FO Bien BICKWere {ooking to make a big purchase fr our student baseball teams) a 1, sel ofa pHBIO| HWe have budget restrictions thoughln #228 Be (BjoI 52 What will the man do next? (A) Look up some prices (B) Package an order (©) Call a manager (©) Check the store's inventory LEAKE cISOL FRIB 2ODPP (ay 74308271 (Fe Bzep1 (c) Bao zie (0) 7am ae) a) A A wap Ecigol LHAPE OFRIY HALA OPH EH OAR IL] DH AYE [Hat 24Let me get the manager on the phone, and you can icv the spores! WOE WES (POlCh Paraphrasing “4848! get the manager on the phone “821 Call amanager 53-55 \W-Br Hi, this is Gemini Flowers. I'm cal ‘about the order you placed for your award luncheon on July twelfth. Unfortunately, ‘our supplier is out of pink roses. M-Cn Oh, no! Pink matches our corporate logo! | ordered them especially for this ‘ccasion! \WBr understand your disappointment, sit “Lean offer @ ten percent discount on the total cost of your order and replace the pink roses with yellow ones. Mca Well, 1 didn’t tell anyone about the roses. | suppose no one will really be disappointed. | ese, OIL BeIRLARLCL, 78128 ARAL 288 Sel SBSIA! ZOOL LETC, FBI ‘aAol ESM gor seobIL, TesT2 43 « ‘SB Mo| 221 BU B29} OfgeHECA Ot AB 91 Esl FRBPIER! Of ager wotstee, eeetal SazetA 10m uote Calm a om eM ale at semeuet, YS, o}POPUE 2 olor six O19, AE aslis MBS OFFS BB 1D, luncheon 28! supplier 2224 occasion 2 218 disappointment 53 ‘What problem does the woman mention? (A) There is no time to create centerpieces. (B) The shop never received the man’s order. (©) A supplier cannot fulfill an order. (©) The wrong date is on the order form. Om of em tSIAI? (a) Bet SNe et Alcil gic (8) Ph eel FEB WAI Ct, (Bata FERS wee + dic (0) BEAOH BEA! en PES ‘fl centerpiece 2244 2% fulfil an order 72S Uect ed APN Be ~ ONDE ISIS aL of} 5¢ IA 78) 128) AMAL SEIB Sa ARNE Ct MMOL 2 [IRI calling about the order you placed for your award luncheon on July tweltthOl ORDA SIMO SAE ODE “BoIC{(Unfrtunatly, our supplir is out of pink roses) 2 ‘BB Qiasi2 gloms BEE (colt, Paraphrasing 291s out of pink roses. +2991 cannot full an order 54 What does the man say about his company’s logo? (A) Itwas designed many years ago. It contains the color pink. (©) Itwon an award. (0) It features a drawing of flowers. WAKE Si} 2201 Bat FLO} BAIT? (a) 32 aE cImaIsC (@) 84010 zc asec (0) 2801 Swo1e, a) a0 fa) 218 eax} BUA DON tad BS 2k ‘ZAPF A vil CHA} BAO] Se] BAF B29} oFBeICHPInk matches our corporate logo! 210 Wot BES (BOI Paraphrasing «#81 Pink matches our corporate logo =: It contains the color pink 55 What does the man mean when he says, “I suppose ‘no one will really be disappointed"? (A) He will postpone the luncheon. (8) He will accept the woman's offer. (C) He wil find a replacement award. (0) He will modify the company’s logo. Wabi “aula alate ORE wie ioLaTaID em EIS ote (@) 288 aie 0K (©) oixal ets Wor 201, (c) 9s 388 201c (sue DE FH 2014, 18 replacement i, 281 modify 88ICt 1 Stl 1s me} Ae Mats ANB OFFS BIS Ole wel ols ‘ol oni7t Beate! SAMOA OME ole Fm EME ‘© Ql Bol AEH FICK can offer a ten percent discount ‘on the total cost of your order and replace the pink rases with yellow ones). mIPHxt OFFA: al Ooi six! BRICK

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