Name

Date

PPM Exam #3 ('Copy') Score

1. In order to allocate an operational resource plan from the Resource Allocation

Workbench, which property must be enabled?
A com.snc.project.move_project.wip
B com.snc.resource_management.create_and_manage_operational_resource_plans_from_raw
C com.snc.resource_management.percentage_allocation_normal
D com.snc.resource_management.calendar_show_soft_allocations

2. The basics of Demand Management include (Choose two.)

A Identify stakeholders
B Create assessment categories
C Evaluate and quality tasks
D Create ideas

3. At which point in the Demand Management lifecycle do assessments get sent to

stakeholders?
A Screening
B Creation
C Planning
D Assessment

4. When working with demands, which field must be set to “Yes” in order for a user to receive
an assessment?
A Approver
B Assessment recipient
C Influence
D Level of Interest
5. Where is the normalization process used?
A Demand Approval
B Assessment scoring
C Risk records
D Cost Plan updates

6. The selections from the Category and Type fields determine the artifact that can be
created from a demand. The artifacts can be (Choose three.)
A enhancement
B defect
C change
D resource
E task

7. In the default system, when working with demands, what two assessment metrics are
supported when taking an assessment survey? (Choose two.)
A Strategic Alignment
B Risk
C Size
D Cost

8. The colors and quadrant labels used in the central location for viewing and assessing
business demands?
A Workbench Config -
B Demand Demand Roadmap
C Demand - Config
D System Properties

9. Under the Preferences tab on the Demand form, you have the option to (Choose
A two.) Add a financial benefit
B Close a demand on closure of a project
C Close a demand on creation of a project
D Add a risk score
10. When a demand is converted to a project, the following fields retain the start and due
date (Choose two.)
A Approved start date
B Actual start date
C Approved end date
D Actual end date

11. Which roles can add stakeholders to a Portfolio? (Choose two.)

A it_project_user
B it_demand_manager
C it_pps_admin
D it_demand_user

12. When Agile Development 2.0 and Test Management 2.0 plugins are activated, the
project manager can create and edit which of the following phase types depending on
execution type? (Choose two.)
A Test
B Agile
C List
D VTB

13. The combination of the user and the assigned portfolio must be unique when adding a user to
which registry?
A UX Page Registry
B Event Registry
C Application Registry
D Stakeholder Registry

14. How can the planned start date on a WIP/Closed task be changed?
A By setting the property – 'Enable firing of Business Rules on save from Planning Console'
B By setting the property – 'Enable alter of planned date with Actual for Manual Project'
C By setting the property – 'Enable altering of planned date(s) for task in WIP/Closed'
D By setting the property – 'Enable project cost rollup'
15. Project score is calculated based on the individual scores of the following attributes (Choose
two.)
A Alignment Score
B Risk Score
C Strategy Score
D Value Score

16. The Project Management application enables users to create parent-child relationships
between tasks and dependencies, such as finish-to-start and finish-to-finish, between tasks.
How many relationships can exist between two tasks?
A One
B Two
C Three
D Four

17. Which of the following defines a parent-child relationship? (Choose two.)

A Parent-child task relationships do not have any effect on task time
constraints
B A parent-child relationship is not saved as a record in any table
C A parent-child task must finish before another begins
D Any number of child tasks can be nested under a parent task with or without any dependencies

18. What can a time card admin or a project manager create to define specific activities in
a project?
A Policies
B Time Sheets
C Subcategories
D Time Cards

19. Who can access a project when it is imported into a teamspace from Microsoft Project
into ServiceNow?
A Only project users
B A project cannot be imported into a teamspace
C Only users who can access the teamspace
D All users
20. The overall health of a program rolls up from the latest status report of each project in
the program. The status is indicated by which colors? (Choose three.)
A Orange
B Yellow
C Green
D Red

21. The PPM Strategic Spend Trading-Generate Strategy/Goal Allocation Breakdowns for Projects
and Demands scheduled job is installed, when which of the following is activated?
A Predictive Intelligence for Innovation Management
B PPM Standard
C Strategic Spend Tracking for PPM
D Scenario Planning for PPM

22. Each teamspace has its own (Choose two.)

A Project table
B Resource table
C Demand table
D Problem table

23. During the allocation process, when named resources are allocated to a plan, where
is resource cost derived from?
A Labor rate card for the user
B Labor rate card for the fiscal period
C Cost specified on the resource allocation
D Cost specified on user record

24. What is the formula for Forecasted Utilization?

A Allocated Hours/Capacity
B (Allocated Hours + Confirmed Hours)/Capacity
C Confirmed Hours/Capacity
D Assigned Hours/Capacity
25. What are the allocation types available on a resource plan? (Choose
A three.) Weekly
B Yearly
C Monthly
D Plan Duration
E Daily

26. Resource plan costs are divided into (Choose three.)

A Planned Cost
B Forecast Cost
C Allocated Cost
D Expense Cost
E Actual Cost

27. On a resource plan, when the attribute for "Derive assignee list from resource plan" is set
to true, in what state must the plan be to allow a resource to be added to the assignee
field?
A Confirmed
B Requested
C Allocated
D Planning

28. When a user's schedule changes, what action needs to be taken to update their existing
data?
A No action needed
B Update project
C plans

Update calendar manually to reflect the changed capacity

D Update capacity via 'Update Resource Capacity'

29. If a resource plan is not associated manually to a time card, then a resource plan is auto-
associated. The auto-association is done based on which of the following in the time card?
A task
B hard allocation
C soft allocation
D resource type
30. Actuals on a resource plan are updated by what activity?
A User submits time card
B Project manager enters actuals
C Resource plan is approved
D Time card is approved

31. What must a resource plan contain if a resource plan is associated with a time
A card? Soft allocation bookings.
B Front load allocation spread.
C Hard allocation bookings.
D Even allocation spread.

32. What are the offset types in Benefit Plans?

A Rate Card
B Start Date and End Date
C Risk
D Cost

33. Which field, referenced from the cost plan, determines if a cost plan is Capex or
A Opex? Resource category (resource_category)
B Currency type (currency_type)
C Cost type (resource_type)
D Resource plan (resource_plan)

34. You can forecast future costs of projects based on (Choose two.)
A Actual cost incurred
B Changes in project such as project requirements
C Incident cost
D Paired instances
35. To integrate Investment Funding with PPM, what plugin must be
A activated? Investment Funding for PPM
B [com.snc.investment_planning_pmo]

Investment Funding [com.snc.investment_planning] (legacy plugin)

C Financial Planning [com.snc.financial_planning]
D Rate Model [com.snc.rate_model]
E Investment Funding

(sn_invst_pln)

36. A customer needs to know what activity type is associated to time entries in the project
so that they can capitalize build tasks. What is the best method to do this?
A Leverage project time categories to classify the time.
B Create a capital protect task flag.
C Put all capital project tasks in one phase and report from those tasks.
D Create an incident.

37. Which of the following is the default schedule for the Project Management application?
A Repeats every week on weekdays Monday through Friday from 8:00am to noon and 1:00-
5:00pm
B Repeats every week on weekdays Monday through Friday
C Repeats every week on weekdays Monday through Friday. Includes the child schedule U.S.
Holidays
D Repeats every week on weekdays Monday through Friday from 9:00am to 5:00pm

38. Demand managers can enhance a demand request by adding the following: (Choose 4
multiple answer.)
A Requirements
B Tasks
C Expense lines
D Decisions
E Stakeholders

39. To provide more meaningful information to senior management, you can view the FTE
value under which of the following reports?
A Resource Aggregate Reports
B Functional Currency
C Allocation Details
D Committed Utilization
40. Which option should be used if you want to select the resource rate on the resource plan?
A Rate override
B Labor rate card
C Rate model
D Planned cost

41. Which of the following tasks can be performed when innovation Management is
integrated with Universal Request? (Choose two.)
A Transfer an idea to another department
B Create a project from a universal request
C Send a universal request to a demand manager for review
D Create an idea from a universal request

42. The RIDAC workflow can be modified by using which recommended feature?
A Service Catalog
B Project Form
C Flow Designer
D Workflow Editor

43. A project status report can be viewed from which of the following areas? (Choose
A four.) Program record
B Project workspace
C Project status form
D Planning console
E Project record
F Portfolio workbench

44. Which role is required to define custom schedules?

A resource_manager
B pps_resource
C system admin
D resource_user
45. As an administrator, what can you use to customize the PPM Mobile application?
A Mobile Studio
B Now Platform App Engine
C Now Mobile App
D Service Catalog

46. What are the three default project template configuration records available in the Template
Config module? (Choose three.)
A Project subtask
B Project task
C Portfolio task
D Project
E Program task
F Task
G Project template

47. If a sub-project and parent project have different project currencies, this property should
be set to true for cost roll-ups.
A com.snc.project.multicurrency.rollup_if_different
B com.snc.project.rollup_project_start_date
C com.snc.project.copy.additional_attributes
D com.snc.project.calculate.roi

48. Can an it_project_manager convert a task to a milestone?

A Yes, if the task is assigned to the project manager.
B Yes, by right-clicking on the task in the Planning Console.
C No, the PPS admin role is also required.
D No, this can only be done by a system admin.

49. Transition, Mobilize, Prepare and Conduct are included in which stage of the Now
Create methodology?
A Transition
B Close
C Initiate
D Prepare
50. How can users view data in Project Workspace on the Financials tab: (Choose 2 answer.)
A Bi-weekly
B Custom
C Fiscal period
D Quarter

51. When can user choose multiple rate types, while filling time
A sheet? Only if the capabilities is enabled, in the Project
Preferences.
B Only if the capabilities is enabled, in the Project record.
C Only if the capabilities is enabled, in the Time sheet policies.
D Only one (1) rate type is allowed.

52. Which UI Actions are available to link RIDAC records? (Choose 2 answer.)
A Relate RIDAC
B Transfer RIDAC
C Convert to
D RIDAC Link
E RIDAC Associate

RIDAC