Occupational Code: EIS ITS

Ministry of Education
Sector: - Economic Infrastructure
Sub Sector: - Information Technology
Occupation: Information Technology Support
Service –L_II
Candidate’s Package

The assessment covers the following units of competence:

1. EIS ITS2 03 0811 Administrate Network and Hardware Peripherals

Candidate’s instructions and worksheets

 Instructions to Candidate
 Methods of Assessment

1 Observation /Demonstration
2 Knowledge assessment ( Oral interview/written)

Candidate name
Registration number
Name of assessment center
Name of training provider

Type of Assessment applied:

Competence – based

Candidate’s package for Information Technology Support Service L_II (Competence Based)
 Occupational Code: EIS ITS

INSTRUCTIONS TO THE CANDIDATE

Occupation: Information Technology Support Service L_II

1. For Qualification-based assessment, you are to perform all the projects in this package
together with the written tests.
2. For competence-based assessment, you are required to perform the specific project/s
where the competencies to be certified are included.
3. Read the Project package/s and Written test (if applicable) properly.
4. All your questions and clarifications should be addressed to the assessor only.
5. Complete the task/project described in the project package.
6. You are given fifteen (15) minutes reading time for each project and the number of
hours allocated for each project is indicated in the Project Information Sheet.
7. After you finish this assessment, you are required to submit all the project packages
and written tests questions provided to you.
8. You are allowed to use your tools/ instruments with the permission of the Assessor,
and this must be presented to the assessor before start of the test.
9. After you finish the assessment, you are required to sign the Competency Assessment
Results Summary, and return to the stock room all the tools and materials borrowed.
10. You are also required to clean up your work station after completion of your work.

Candidate’s package for Information Technology Support Service L_II (Competence Based)
 Occupational Code: EIS ITS
Project Information
Given the necessary tools, equipment and information, you are expected to perform
the following Two projects.

The assessor should ask oral questions on which s/he is not satisfied by yours
performance

Assessment Venue:Well Equipped Assessment Centre or real work place

Total time for all projects 2:00 Hrs

Project 1:- Assemble basic computer components, and connect peripherals

Total time for the project: 0:30 minute
This project involves the assembling of basic computer components and connecting
hardware peripherals.

Competencies covered:
1. EIS ITS2 03 0811 Administrate Network and Hardware Peripherals

Instruction: Under this project you are expected to perform the following two tasks
based on the information provided.

Task 1 Create the table below using MS-Excel and save it on desktop under a folder
named “Missed” by the name “Components” and also List out the missing
components of the computer in the table.

No Missed Hardware Function

Task 2- Assemble the identified missing components by taking the appropriate safety
procedures, connect the peripherals and start the computer.

Candidate’s package for Information Technology Support Service L_II (Competence Based)
 Occupational Code: EIS ITS
Project 2: Connect the two computers and share resources
Total time for the project: 1:30 hr

This project involves connecting, installing, configuring, and troubleshooting local

area network.
Competencies covered:
1. EIS ITS2 03 0811 Administrate Network and Hardware Peripherals

Instruction: Under this project you are expected to perform the following five tasks
based on the information provided.

Task-1 Prepare a network cable and connect the two computers using the provided
hub/switch.

Task- 2 Test the connection, and troubleshoot network connectivity related

problems.

Task- 3 Connect and configure a printer

Task- 4 Share the folder “Missed” which is already created on Project-1

Task- 5 Print the shared document using a shared printer from the other computer.

Candidate’s package for Information Technology Support Service L_II (Competence Based)
 Occupational Code: EIS ITS

Materials and supplies per candidate

No Item description Quantity unit Specification
1 Connector 6 pcs RJ45
2 Paper 3 pcs A4 size
3 Network cable 2 pcs UTP CAT 5/6

Tools, Instruments & Equipment

No Item description Quantity unit Specification
1 Personal computer 2 pcs Pentium Iv, 512 MB RAM, 20GB HDD
free; 1.8GHZ processor,
2 Cable tester 1 pcs Analog / Digital cable tester
3 Switch/hub 1 pcs 8 Ports
4 Crimper 1 pcs Functional
5 Printer(shared) 1 pcs Laser jet
6 Installed Software 3 pcs  Ms Office 2007
 Drivers (all)

Note: Materials and tools may be modified by the Assessor, depending on the
actual job performed, and location & the standard installation practices of the
country.

Candidate’s package for Information Technology Support Service L_II (Competence Based)