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III.

Management Plan

B. Team's contributions to the business - Key Positions

• OWNER - An owner refers to an individual or entity that possesses legal control and rights over a
business. Owners can be sole proprietors, partners, or shareholders, depending on the business
structure. They have the authority to make decisions, control assets, and bear the risks and rewards
associated with the business.

• CASHIER - A cashier is a person wherein he/she takes charge in transactions between customers. They
are also responsible for handling financial transactions. Their primary duties include receiving payments,
providing change, processing refunds, and ensuring the accuracy of transactions.

• COURIER - These are person from company or a business, whose job is to deliver the goods or package
to their designated location or place and make sure it arrives safely to the consumer.

• MASTER BAKER - A master baker is an individual with extensive expertise and skill in the art and
science of baking. This title is often reserved for highly experienced bakers who have mastered a wide
range of baking techniques, recipes, and methods.

• COOK- A cook is an individual skilled in preparing food by combining and cooking ingredients. Cooks
can work in various settings, and such.

• OPERATION MANAGER - An Operations Manager is a professional responsible for overseeing and


coordinating the day-to-day activities within an organization to ensure efficient and smooth business
operations.

• ADMIN & MARKING - Its roles includes responsibilities like organizing meetings, managing schedules,
handling correspondence, maintaining records, and ensuring smooth day-to-day functioning of an
organization/business.

Personnel Plan

Owner

• Strategic and systematic planning and making drafts

• Financial Management, oversee the financial health of business, and budgeting

• Leadership

• Risk Management, assess and identify the weakness, strengths, threats and opportunities of a business
to avoid mistakes

Cashier

• Right handling of transactions, the flow of cash


• Customer Service, addressing inquiries

Courier

• Collecting packages or goods from sender's location

• Transporting the package to the intended receiver's address

• Provide verification, ensure that the package delivered was delivered to the right recipient

Master Baker

• Has great expertise in baking, including mixing, shaping, proofing, and baking

• Creating and refining recipes for various baked goods

Cook

• Food preparation, execution of menu, and facilitates the organization of kitchen

• Quality control, checking thr quality and freshness of ingredients, before and after the cooking process

Operation Manager

• Create a strategic planning, process optimization, and manages resources

• Continuous Improvement, implementing different strategies for a successful business

• Performance Metrics, etablishing and monitoring key performance indicators (KPIs) to measure
operational success.

Admin & Marking

• Facilitates schedules of operation

• Record keeping, such as files, documentation, expenses

• Manages resources and supplies for production

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