Đề 1

1.
2.
Go on to the next page
17
3.
4.
18
5.
6.
19
PART2
Directions: You will hear a question or statement and three responses spoken in English. They will
not be printed in your test book and will be spoken only one time. Select the best response to the
question or statement and mark the letter (A), (8), or (C) on your answer sheet.
7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet.
1O. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.
19. Mark your answer on your answer sheet.
20
PART3
Directions: You will hear some conversations between two or more people. You will be asked to
answer three questions about what the speakers say in each conversation . Select the best response
to each question and mark the letter (A) , (B) , (C), or (D) on your answer sheet. The conversations
will not be printed in your test book and will be spoken only one time.
32. Who most likely are the speakers? 38. What problem does the man have?
(A) Archite_cts (A) He rriissed an appointment.
(B) Tour guides (B) He does not have transportation.
(C) Construction workers (C) His train was cancelled.
(D) Event planners (D) He is lost.
33. Why did the man choose the restaurant? 39. Where is the man?
(A) He has eaten there before. (A) At a restaurant
(B) His friend recommended it. (B) At an airport
(C) He read a review of it. (C) At an office
(D) He knows the chef. (D) At a train station
34. What will the speakers do this afternoon? 40. What does the woman say she will tell
(A) Make travel arrangements Theodore?
(B) Telephone some clients (A) The clients have arrived.
(C) Draw some blueprints (B) The taxi hasn't arrived .
(D) Tour a building (C) The man is waiting .
(D) The train was delayed.
35. Where does the woman most likely work?

(A) At a concert hall 41. What is the problem?
(B) At a theater (A) The wrong item was delivered.
(C) At a stadium (B) An item was not delivered.
(D) At a museum (C) The customer was overcharged.
(D) The item is damaged.
36. When did the man place the order?
(A) On Tuesday 42. What does the man agree to do?
(B) On Thursday (A) To send an e-mail
(C) On Friday (B) To give a discount
(D) On Saturday (C) To send a new copy
(D) To cancel the subscription
37. Why is the man concerned about his
tickets? 43. What does the woman suggest?
(A) The tickets were misplaced . (A) Checking the address and subscription
(B) The tickets are too expensive . (B) Calling back later
(C) The tickets have not arrived . (C) Cancelling the subscription
(D) The tickets were printed incorrectly. (D) Completing the forms
21
44. When is the event? 50. Where most likely do the speakers work?
(A) On Tuesday (A) At a delivery service
(B) On Wednesday (B) At a shoe store
(C) On Thursday (C) At a post office
(D) On Friday (D) At a ship yard
45. Why might the man be unable to attend the 51. Why have the shipments been delayed?
event? (A) A shipping document was lost.
(A) He has another appointment. (B) An order was not placed on time.
(B) He is scheduled for an interview. (C) A forklift broke down.
(C) He has too much work to do. (D) An employee made a mistake.
(D) He will be away on business.
52. What does the woman mean when she
46. What does the woman offer to do? says, 'That's not good enough"?
(A) Help finish some work (A) She has persuaded him to contact the
(B) Give the man some advice store manager.
(C) Prepare food for a Christmas party (B) She has warned him to repair a machine
(D) Drive a colleague home soon.
(C) She has urged him to request faster
service immediately.
47. Where does the conversation take place? (D) She has requested him to increase
(A) At a sign-making store production.
(B) At a coffee shop
(C) At a bakery
(D) At a restaurant 53. What are they talking about?
(A) Ideas for marketing strategies
48. What does the woman request? (B) Advice on a presentation
(A) A contact number (C) Important messages
(B) A price estimate (D) Directions to a lunch meeting
(C) A discount service
(D) A catalog 54. Where did the woman just arrive back from?
(A) A seminar
49. What concern does the man mention? (B) A lunch meeting
(A) The shop is too far away. (C) A job fair
(B) The store will be closed during (D) A lecture
December.
(C) The item is out of stock. 55. What does the woman mean when she
(D) The work cannot be started immediately. says, "It went well, thank you"?
(A) She has progressed with some plans.
(B) She has selected a new employee.
(C) She has received a pay raise.
(D) She has registered for a conference.
22
56. Where does the conversation probably take
place? Ritz Plaza
Hotel
Jim's Diner
(A) At a human resources office
(B) At a health clinic
(C) At a research laboratory
(D) At a high school reunion Gas
Station
57. Why does the man want to talk to
Ms. Saunders?
Public
(A) To obtain a recommendation parking lot
(B) To get permission to take a class
(C) To review employee benefits
(D) To discuss some research work 62. What does the man want to know?
(A) Where to have breakfast
58. What is Ms. Saunders doing right now? (B) What time the train arrives
(A) Having lunch with a friend (C) When a meeting starts
(B) Talking on the telephone (D) Where a hotel is
(C) Meeting with another employee
(D) Sending an e-mail 63. Why does the man have difficulty finding the
hotel building?
(A) The hotel is way too far.
59. Who most likely is the woman? (B) There is no streetlights.
(A) A docto_r . (C) Somet~ing obstructs his view of the
(B) A manager building.
(C) A president (D) The building is low and not very
(D) A market analyst noticeable.
60. What are the speakers mainly discussing? 64. Look at the graphic. Where most likely are
(A) A conference schedule the speakers now?
(B) A client presentation (A) At the diner
(C) A job interview (B) At the public parking lot
(D) An orientation program (C) At the park
(D) At the gas station
61. What is the woman concerned about?
(A) Missing an appointment
(B) Being late to work
(C) Being sick
(D) Obtaining an employee ID badge
23
r------------------------,
PARCEL DELIVERY RATES (DOMESTIC)
Happy Mall
MAXIMUM Discount Coupon
Regular Express
Weight & Size
shoes: 10%
Envelope Size (~ 300g) $21 $27 sunglasses: 20%
clothes: 30%
Box size 1 (small) (~1kg) $24 $29
accessories: 40%
Box size 2 (medium) (~2.5kg) $27 $31
Box size 3 (large) (~?kg) $36 $42 68. What is the woman looking for?
Box size 4 (extra large) (~15kg) $48 $53 (A) A restaurant with outdoor seating
(8) A location for a new store
65. When will the package probably be delivered? (C) A lost piece of clothing
(A) On Friday (D) A gift for a relative
(8) On Thursday
(C) On Wednesday
69. What will the man probably do next?
(D) On Tuesday (A) Buy a table
(B) Give directions
66. Why is the woman concerned? (C) Check the inventory
(A) There is not enough room for the guests. (D) Check a coupon
(8) Her flight to Seattle has been delayed .
70. Look at the graphic. What discount will the
(C) She wants a package to arrive on time.
woman most likely receive?
(D) The package is too big in size.
(A) 10%
67. Look at the graphic. How much does she (8) 20%
have to pay? (C) 30%
(A) 27 dollars (0)40%
(8) 29 dollars
(C) 30 dollars
(D) 31 dollars
24
PART4
Directions: You will hear some talks given by a single speaker. You will be asked to answe r three
questions about what the speaker says in each talk. Select the best response to each question and
mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test
book and will be spoken only one time.
71 . Where does the speaker most likely work? 77. Who most likely is the speaker?
(A) At a graphic design company (A) A school teacher
(B) At a computer store (B) A construction engineer
(C) At a photography studio (C) A radio broadcaster
(D) At an advertising agency (D) A town official
72. What does the speaker say happened last 78. According to the broadcast, why does the
Tuesday? building need to be constructed?
(A) She printed some marketing materials. (A) A company has been relocated.
(B) She reviewed some designs. (B) The current building has too many
(C) She left a telephone message. students .
(D) She missed a deadline. (C) Officials want to attract more tourists.
(D) The facility has been damaged.
73. What does the speaker suggest the listener
do? 79. What will the listeners likely hear next?
(A) Schedule a meeting (A) A construction plan
(B) Call for a brochure (B) A town hall meeting
(C) Track a package online (C) A budget summary
(D) Contact customer service (D) A weather update
74. What kind of event is being advertised? 80. Why is the woman calling?
(A) A family festival (A) To change an appointment
(B) A cooking contest (B) To confirm an order
(C) A band concert (C) To request some documents
(D) A sporting event (D) To accept an offer
75. According to the advertisement, what will 81. Who is the message for?
cost $2? (A) A university professor
(A) A raffle ticket (B) A current customer
(B) Admission to the event (C) An office manager
(C) An event guide book (D) A school applicant
(D) Baked goods
82. What does the woman ask the man to do?
76. When will the event take place? (A) Return a telephone call
(A) On Thursday (B) Fax some paperwork
(B) On Friday (C) Schedule an interview
(C) On Saturday (D) Email a letter
(D) On Sunday
25
83. What is the notice for? 89. What kind of business is being advertised?
(A) Starting a new work assignment (A) An office supplies store
(B) Moving to another department (B) An electronics store
(C) Getting a promotion (C) A grocery store
(D) Attending an important convention (D) A shipping service
84. What should the listeners read on the notice 90. What does the man mean when he says,
board? "Don't risk missing out on these incredible
(A) A project outline events"?
(B) A list of names (A) New products will be introduced .
(C) A daily announcement (B) A new store will be open soon.
(D) Instructions for using protection glasses (C) He will give the new location of a
business.
85. What does the man mean when he says, (D) He is passing the savings onto customers.
"And last but not least"?
(A) He puts an emphasis on what he is trying 91. What information is provided?
to say. (A) Directions to the store
(B) He wants listeners to share their opinions. (B) A delivery date
(C) He suggests leaving a signature every (C) An e-mail address
morning. (D) Business hours
(D) He believes that it is essential to attend
the meeting daily.
92. What is said about Ventura?
(A) It is known for its low price .
86. Where is this announcement most likely (B) It is a long-established company.
being made? (C) It uses the most modern manufacturing
(A) At a movie theater methods.
(B) At an exhibit of musical instruments (D) It has the largest factory in the industry.
(C) At a business convention
(D) At a music performance 93. What does Ventura make?
(A) Doors
87. What does the woman mean when she (B) Eye goggles
says, "I would like to remind you of theater (C) Office furniture
rules"? (D) Windows
(A) She wants to sell theater tickets .
(B) She intends to ask for proper behaviors. 94. What are the listeners asked to do?
(C) She will advertise upcoming (A) Purchase some products
performances . (B) Attend a press conference
(D) She wants to thank all the participants. (C) Board a tour bus
(D) Put on safety equipment
88. According to the announcement, what is
available at the exit?
(A) Food
(B) Photographs
(C) A schedule of events
(D) CDs with signatures
26
~ American Airlines BORADING PASS
~
Product Invoice ~
~ Passenger Date Origin Destination
1 table •····· ······ ······" "'" '"" "'"" '"'"''" $125.00 ~
Jin Choi/Ms. 19 June Detroit - Los Angeles
1 tablecloth •···············""··""·"···· ... ·.··· $20.00 ~
~
2 chairs •······················ ····· ·.. ·· ... ··········· $99.99 ~ Flight Class Seat Boarding Time / Gate
~
5 towels .............................................. $19.99 ~ A347 E 32A 1:00 P.M. / 3B
~
** Please insert into the machine at the gate **
95. What is the main purpose of this message?
(A) To complain about some products
(B) To make sure the company sent the 98. Who most likely is making the announcement?
order (A) A bus driver
(C) To ask for a full refund on all items (B) A travel agent
(D) To report mistakes in an order (C) An airline employee
(D) A tour guide
96. What would Ms. Timbers like the company
to do about the chair? 99. What has caused the problem?
(A) Take both chairs back (A) A lack of pilots
(B) Send the other chair she ordered (B) A mechanical problem
(C) Charge her for both of them (C) A lack of passengers
(D) Refund her money for one of them (D) The poor weather condition
97. Look at the graphic. How much of a refund 100. Look at the graphic. When will the passenger
does Ms. Timbers want for the tablecloth? board the plane?
(A) $10.00 (A) Around 11 A.M.
(B) $20.00 (B) At noon
(C) $50.00 (C) Around 1 P.M.
(D) $60 .00 (D) Around 2 P.M.
27
READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and
directions are given for each part. You are encouraged to answer as many questions as possible
within the time allowed.
You must mark your answers on the separate answer sheet. Do not write your answers in the test
book.
PARTS
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are
given below each sentence. Select the best answer to complete the sentence. Then mark the letter
(A), (B), (C), or (D) on your answer sheet.
101. Jensen Financial Ltd. plans to open new 105. Both the manager ------- the individual
branch offices ------- the southern part of member of the staff are responsible for
the country. accomplishing the project successfully.
(A) in (A) either
(B) up (B) or
(C) against (C)and
(D) during (D) nor
102. Mountain hikers are encouraged to------- 106. The automobile company Nexon Ltd . has
long pants throughout the year to protect decided to ------- the prices across all its
their legs from thorns. seven brands due to the material cost hike.
(A) wearing (A) increase
(B) wear (B) remain
(C) wore (C) comment
(D) worn (D) construct
103. The new Sanos digital camera is smaller 107. Our guests are encouraged to indicate
but more powerful ------- its previous model. their meal ------- when they respond to our
(A) at invitation.
(B) than (A) prefers
(C) of (B) preferences
(D) with (C) preferring
(D) preferential
104. Rexon Auto Company's annual meeting
------- shareholders will be held on 108. For a------- time only, customers will
Thursday, April 11. receive two hundred dollars' worth of home
(A) into theater equipment when they pu rchase an
(B) for LCD TV.
(C) from (A) limit
(D) to (B) limits
(C) limited
(D) limitation
28
109. Please check the condition of the 115. The toy dealers think that the procedures
packages very ------- when they arrive at for assembling the miniature ship are
the loading dock. overly ------- for most customers.
(A) carefully (A) complicate
(8) harmlessly (8) complicates
(C) extremely (C) complicated
(D) hardly (D) complicating
110. The apprenticeship program is popular 116. Investors have to use financial information
with students pursuing technical -------. on major companies, which is -------
(A) qualify accessible and clearly presented online.
(B) qualified (A) readily
(C) qualifications (8) readiness
(D) qualifier (C) ready
(D) reading
111. ------- complex regulations, the opening of
Quinn's Computers' local factory will be 117. As ------- in our rental agreement, rental
postponed until next year. cars should be returned to the original
(A) According to rental location with a full tank of gas.
(8) Because of (A) note
(C) However (B) notation
(D) Therefore (C) noted
(D) notes
112. Weather forecasters ------- that heavy snow
would come all over the country throughout 118. Supercard holders can use the points of
the night. the credit card ------- they shop online .
(A) predicted (A) whoever
(B) predicts (B) wherever
(C) predictable (C) whatever
(D) predictably (D) whichever
113. ------- you have finished your travel expense 119. If you have any ideas for a new project you
report, please send it to the accounting would like to-------, please submit it at the
office . monthly meeting.
(A) In addition to (A) propose
(B) In regard to (B) acquaint
(C)As well as (C) practice
(D) As soon as (D)employ
114. Last-minute problems in the design of 120. The office complex on Ocean Street has
the new motorcycle could not have been been ------- for a year due to high rental
solved without the ------- of the intern prices.
designer, Peter Benson. (A) vacantly
(A) contribution (B) vacant
(B) contribute (C)vacancy
(C) contributed (D) vacating
(D) contributes
29
121. In his most recent work, Tomoyaki 126. Customers should be careful because
Yamamoto has------- to blend traditional computer software products are not
and modern music resulting in relaxing refundable, ------- opened or not.
melodies. (A) neither
(A) attempted (B) whether
(B) completed (C) unless
(C) persuaded (D) besides
(D) recognized
127. Job candidates are advised to avoid asking
122. Instead of buying a commercial questions ------- to working hours and
bookkeeping system, the accountants of benefits at a job inteNiew.
Haldenman Finance decided to design one (A) granted
of -------. (B) receiving
(A) their (C) pertaining
(B) they (D) similar
(C) their own
(D) themselves 128. Our technicians spent the busy summer
responding to customers -------
123. The manufacturing process of MJD Foods air-conditioning systems failed because
International is ------- monitored by our of overuse.
quality assurance team . (A) its
(A) approximately (B) that
(B) doubtfully (C) which
(C) closely (D) whose
(D) nearly
129. By intensifying the quality control, James
124. Our North American and Asian markets Alvart, the company president, expressed
have grown ------- stronger since the his full ------- to seNing the best interests of
company's launch five years ago . customers.
(A) consideration (A) assessment
(B) considerate (B) reference
(C) considerable (C) selection
(D) considerably (D) commitment
125. Vacation request forms must be submitted 130. The department managers would need
at least 10 days prior and ------- by the ------- flexibility in hiring temporary workers
department manager. to deal with increased work load.
(A) treated (A) fixed
(B) entitled (B) multiple
(C) journeyed (C) hopeful
(D) signed (D) additional
30
PART6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text.
Four answer choices for each question are given below the text. Select the best answer to complete
the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 131-134 refer to the following notice.
To: All employees

From: Doris Campbell
Date: February 17
Subject: Impressionism Art Series
Noted art critic Betty Edwards will give a three-part lecture series, Amazing Arts of the Impressionism,
during the week of March 15. There will be no costs for this series. The -------- event of this series is a
131.
guided tour of Impressionism masterpieces in the Brighton Art Gallery on March 19 at 2:00 P.M.
All employees are -------- to attend.

132.
------ the admission to this series is free , employees must sign up in advance. -------. Please
133. 134.
sign up today for this remarkable series, and the deadline for registration is on Monday, March 8.
For more information, call Emily Quinn at extension 0233.
Sincerely,
Doris Campbell
President, University of the Arts-Brighton
131. (A) culminate 133. (A) If

(B) culminating (B) Until
(C) culminated (C) Unless
(D) culmination (D) Although
132. (A) capable 134. (A) Simply complete the form right now.
(B) valuable (B) There is limited seating at this event.
(C) eligible (C) I would like to welcome you to join us.
(D) flexible (D) Please send an e-mail at your earliest
convenience.
31
Questions 135-138 refer to the following letter.
John Bailey Finance

520 Lake Tarma Street
Leeds, West Yorkshire LS5 9DP
Ms. Ann Nelson

2222 W. West Street
East Hampton, Delaware
Dear Ms. Nelson,
At John Bailey Finance, we are serious about -------- your account information. Our records
135.
indicate you recently recovered a forgotten user password online at www.johnbailey.finance.com.
We -------- our customers whenever such activities are initiated. If you have not used our online
136.
password retrieval process recently, please call 1-322-555-0917 immediately.
To-------- enjoying the convenience of online access to your secure credit card account
137.
information, be sure to keep a record of your user name and password in a safe place. Please
let us know if you have any questions or concerns . ---------

138.
Sincerely,
0,r
Emily Green
Manager, Customer Service
135. (A) protect 138. (A) For the full experience, please visit our
(B) protection store.
(C) protecting (B) We wish you a pleasant stay at John
(D) protective Bailey Finance.
(C) We look forward to doing regular
136. (A) contact business with us.
(B) prevent (D) Thank you for using our financial services
(C) reward online.
(D) submit
137. (A) continue

(B) propose
(C) offer
(D) start
32
Englewood Job Fair
The 5th Annual Englewood Job Fair---------- at the Englewood Community Center on Wednesday,
139.
October 6 and Thursday, October 7. More than 200 employers from around the greater Englewood
area will be --------- interviews on the site. There is no charge for the event.
140.
■ Job seekers : Remember to dress-------- and bring plenty of copies of your resumes!
141.
■ Recruiters : The Englewood Job Fair has a reputation for connecting local businesses with reliable,
experienced, and diverse candidates. ---------. Don't miss out on this chance to recruit
142.
some of the best and brightest local talent!
139. (A) will hold 142. (A) Many applicants possess, at minimum,
(B) will be held a junior college degree.
(C) was held (B) Students have a strong desire to change
(D) has held career paths.
(C) Applicants have passed at least one
140. (A) conducting college-level science course,
(B) behaving (D) Candidates are willing to engage in this
(C) accompanying rigorous program.
(D) processing
141. (A) appropriate

(B) appropriates
(C) appropriation
(D) appropriately
33
Dear customers,
The Zenatau 3-way soft bulb you have just purchased is designed to last for several years.
However, when it burns out, it must be disposed of------- . Please do not break it or throw it in the
143.
trash. The-------- light bulbs can cause some environmental concerns.
144.
To address these issues, Zenatau offers a safe disposal method which we hope you will adopt.
Simply take it to any store that participates in our recycling program and ------- it in the green bin
145.
labeled with Zenatau logo. The bins are placed beside light bulb displays. --------. This service is
146.
provided free of charge.
143. (A) properly 146. (A) The collected bulbs can be resold and
(B) respectfully reused by other customers.
(C) positively (B) The contents of the bins are sent to a
(D) confidently recycling facility once a month.
(C) In some cases, you may have to pay
144. (A) subjected the disposal expenses.
(B) prohibited (D) Please make sure the lightbulbs are still
(C) discarded good to be used.
(D)supported
145. (A) place

(B) placed
(C) placing
(D) to place
34
PART7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles,
e-mails , and instant messages. Each text or set of texts is followed by several questions. Select the
best answer for each question and mark the letter (A), (B) , (C) , or (D) on your answer sheet.
Questions 147-148 refer to the following advertisement.
-"..
Now Open
Pedro's Cantina
755 Lincoln Avenue
Columbia, South Carolina
Phone: (571) 288-3219
Come enjoy authentic Mexican cuisine and the best
Margaritas in town!
On Friday and Saturday nights, we have live mariachi music
from 8 P.M. until closing.
Business Hours
Tuesday - Thursday: 11 :00 A.M. - 10:00 P.M.
Friday and Saturday: 11 :00 A.M. - 12:00 A.M.
Sunday: 12:00 P.M. - 9:00 P.M.
147. What is the announcement about? 148. What is suggested about Pedro's Cantina?
(A) A trip to Mexico (A) It is closed on Mondays.
(B) Dishes that are being sold at a discount (B) It has locations throughout South
(C) A restaurant opening for business Carolina.
(D) Changes to a schedule (C) It features live music daily.
(D) It has a large kitchen staff.
35
Question 149-150 refer to the following text message chain.
John Tylor
1:30 P.M.
Did you see Mike Sunders on the talk show last night?
Mary Ammon
1:33 P.M.
No, I had some overtime work to do.
John Tylor
1:34 P.M.
He is such a funny guy.
Mary Ammon
1:36 P.M.
Right! He sure is a great comedian . I wish I had watched it.
John Tylor
Oh, in that case , you can see it tomorrow! I heard they're rebroadcasting ii at
1:37 P.M.
9 P.M. on the same channel.
Mary Ammon
1:38 P.M.
Really? That's greatl I should write it down somewhere, in case I forget.
~-----------------------~
[Send ]
149. Who is Mike Sunders? 150. At 1:38 P.M. , what does Ms. Ammon mean
(A) An entertainer when she writes, "That's great!"?
(B) A singer (A) She will call the broadcasting studio.
(C) A manager (B) She will watch the show tomorrow night.
(D) A producer (C) She will work overtime at 9 P.M.
(D) She will give some information to him.
36
Hemingshire Antiques
142 St. Andrews Road,
Fife, Scotland, KY16 APN
Dear Collectors,
Due to an overwhelming supply of new items for sale, Hemingshire Antiques will be
expanding its facilities. - [1] - . The expansion will include extensive renovations to
our showroom and storage space. - [2] - .
These renovations will take about 6 weeks this fall. - [3] -. As a result, the
showroom will be closed from September 16th to November 1st. In the meantime,
our online store will remain active to service our customers. - [4] - . We encourage
you to view our new inventory online at www.hemingshire.antiques.co.uk.
Stay tuned for an announcement regarding our grand re-opening sale in November.
Alan Babcock,
~{!]~
Owner, Hemingshire Antiques
151. What is the purpose of this letter? 153. In which of the positions marked [1], [2], [3]
(A) To offer discounted items and [4] does the following sentence best
(B) To recru it new employees belong?
(C) To announce renovations "This will allow us to display more items
(D) To introduce new online features in the showroom and keep more items in
stock."
152. What is stated about the store?
(A) [1]
(A) It is temporarily moving to a new (B) [2]
location. (C) [3]
(B) It has products available online. (D) [4]
(C) It sells items from around the world .
(D) It will extend its hours during the fall.
37
Tailor Made Fitness

Get fit with a custom package from Tailor Made Fitness !
Design your own Fitness program!
This package is intended for people who wish to create a customized fitness
program around their personal schedule, fitness goals, and preferences. Not
only do you get to choose the options and specialized services that meet your
needs, but you even get to select an affordable payment schedule that suits
your budget. Also, those who are too busy traveling for work to join a gym can
take advantage of our nationwide network of 76 fitness centers.
We believe that being your best involves much more than just looking good; it's
about feeling good. It's about tailoring an exercise program to your needs to
help you reach your personal goals. If you sign up before September 1st, you'll
receive a 15% discount off your first year membership. So register today by
calling 323-5674.
154. What is the purpose of the advertisement? 156. What will happen after September 1st?
(A) To promote a fitness center (A) A more flexible exercise program will
(B) To recruit personal fitness instructors start.
(C) To announce a sports competition (B) New applicants will no longer receive
(D) To publicize a self-improvement a special discount.
magazine (C) A flexible payment plan will become
available.
155. What information is NOT provided in the (D) The price of the membership will be
advertisement? reduced.
(A) How to register
(B) How the program is designed
(C) What the monthly payment is
(D) When the offer expires
38
Questions 157-158 refer to the following e-mail.
000 c::::>
I From : Customer Service <customerservice@choicecable.com> I
I To: Bob Maher <bmaher@worldnet.com> I
I Subject : Service Complaint I
I Date: June 10, 2:15 P.M. I
Dear Mr. Maher,
Earlier today you called to report that you have experienced problems with the picture quality
of your cable television service over the past few days. After looking into this matter, we
discovered that a junction box near your location was in need of repairs, and we sent out a
crew to fix it. We have repaired the problem and expect that you have already noticed a marked
improvement in the quality of your picture.
We sincerely apologize for difficulties you were experiencing with our service. We value you as
a customer and will be mailing you a $15 gift card for QCV Cinemas. The card should arrive
within the next two weeks and can be used at any QCV cinema in the province. Thank you
again for choosing Choice Cable as your Cable Television provider.
Sincerely,
Brooke Moorefield
157. Why is Ms. Moorefield writing to 158. What is indicated about QCV Cinemas?
Mr. Maher? (A) It has recently experienced technical
(A) To schedule an appointment for difficulties.
maintenance (8) It is owned by Brooke Moorefield.
(B) To apologize to him for an inconvenience (C) It has several locations.
(C) To thank him for referring the company (D) It will close in 2 weeks for repair.
as a friend
(D) To announce that cable service will be
interrupted
39
Questions 159-161 refer to the following article.
~W////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////Q#/////#//////////////~
~ ~
~ ~
~ ~
~
~
Upcoming Restaurant Opening ~~
~ By Ben Maxwell - Fairmount Daily Telegraph Contributor ~
~ ~
~ ~
~ ~
~ ~
~ FAIRMOUNT - Luigi's Kitchen will be open for business on Thursday, May 1st. Luigi's ~
~ §~
~ is another welcome addition to the many fine dining establishments located in
~
~ Fairmount's waterfront district. Head Chef Luigi San Gregorio says, "Luigi's specializes ~
~
~
§
in fine Italian cuisine derived from his native upbringing in Rome. This delicious yet ~
§
~ fairly common cuisine will be prepared to the highest possible standards using the ~
§ §
~ finest ingredients. Customers can expect the freshest pasta, meats and seasonal ~
~ §§
~ vegetables . Our goal is to complete customer satisfaction and to ensure that they
~ §
~ return over and over again." ~
§~ §§
~ ~
~ San Gregorio, formerly head chef at Chez Mario's, began making a plan to open his ~
~ §
~ own restaurant in Fairmount over two years ago. He evaluated several locations ~
~ around the area but was set on the waterfront district. He ended up leasing space ~
~ §
~ in the former garment warehouse building and helped pay for the renovations . San ~
~ Gregorio added, "I worked closely with special architects and city planners to ensure ~
~
~ that most of the original structure was preserved and in line with current city zoning
~
~
~ laws. We wanted to respect the rich history of this area." ~
~ ~
~~ Luigi's is spectacular inside and out. It remains to be seen whether the food is as
~~
~ appealing as the decor. Luigi's Kitchen will be open Tuesday through Sunday for lunch ~
§ §
~ and dinner. The menu offers a wide selection of pricing options with the average price ~
~ of a dinner being comparable to most restaurants in the waterfront district. ~
§ §
§ §
~ §§
§~ §
~//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////~
159. What is the purpose of the article? 161. What is suggested about Maxwell?
(A) To advertise a property for lease (A) He specializes in building renovations .
(B) To recruit staff for a restaurant (B) He has spoken with San Gregorio.
(C) To review a certain type of food (C) He is a waiter.
(D) To publicize the opening of a new (D) He enjoys Italian cuisine.
restaurant
160. What is NOT mentioned about Luigi's

Kitchen?
(A) It is located in a renovated building.
(B) Its food is competitively priced.
(C) It is owned by Chez Mario's.
(D) It is near several other restaurants.
40
Questions 162-164 refer to the following online chat discussion.
"
Steven Wallace
Hi, all! How about taking in a movie tonight?
3:10 P.M.
",.
Beth Hon
Great!
3:11 P.M .
Bill Johns I'd like to, but my presentation is due next week and I should really
3:15 P.M. work on that.
",.
Steven Wallace
I thought you had done all your research for that already.
3:16 P.M.
Bill Johns
I had , but I have trouble in trying to put the whole thing together.
3:17P.M.
",.
Beth Hon
Have you make your outline yet?
3: 18 P.M.
Bill Johns No, I don't usually bother with that. I will arrange my research and my
3:20 P.M. thought when I make my presentation.
"
Beth Hon Well, there's your problem . If you write a clear outline with the main
3:22 P.M. points, you can just plug in your facts to support your argument.
",.
Steven Wallace
I couldn't agree more, Beth.
3:23 P.M.
Bill Johns You're probably right. I guess I should hammer out a good outline first.
3:25 P.M. Thank you.
~-----------'ii
162. Why can't Mr. Johns go to the movie? 164. At 3:23 P.M. , what does Mr. Wallace most
(A) He already saw the movie. likely mean when he writes, "I couldn't
(B) He has to work on his speech. agree more"?
(C) He has to go to work. (A) He is clearly understood.
(D) He's going to go to the movie next (B) He strongly disagrees with Beth.
week. (C) He wants more information .
(D) He feels the same way with Beth.
163. What does Ms. Hon recommend Mr. Johns?
(A) To arrange his research and his
thoughts as he writes
(B) To research a lot before he makes
a presentation
(C) To write an outline for his speech
(D) To plug in facts as much as possible
41
Stratford Advertising Agency

2202 Michelan Street
Chicago, IL 78432
(800) 555-9810
Dear Ms. Elaine Feinstein,
Thank you for inquiring about the services offered by Stratford Advertising Agency (SAA) .
Enclosed is some information you requested including a brochure and some samples of our
recent advertising campaigns. - [1] -.
Furthermore, I also included a list of companies that we are currently working with. You may
already know that SAA manages the marketing and advertising for many different types of
businesses, which gives these firms the opportunity to concentrate on other aspects of their
operations. - [2] - .
To further assist our clients with their needs, we host a variety of presentations throughout the
year that can be attended for a nominal fee . The next session, entitled "Staying Competitive
in a Down Market," is scheduled for Thursday, March 5, at 7:00 P.M. at our branch office on
Freeman Avenue. At that event, you will have the opportunity to meet and talk with some of
our satisfied clients. If you would like to attend, please call Ms. Lisa Vaughn at extension 207
to register for this event. - [3] - .
Please contact me if you would like to schedule a new client consultation or receive a price
quote for our services. I am also available to meet with you in person if you prefer. - [4] - .
We look forward to doing business with you.
Sincerely,
Allen Fitzgerald
165. What is the purpose of the letter? 167. What is one advantage to the clients who
(A) To cancel a business contract do business with Stratford Advertising
(B) To present information to a potential Agency?
customer (A) They can focus on other business
(C) To confirm a business meeting matters.
(D) To announce a new branch office (B) They have access to conveniently
located branch offices.
166. What is the subject of the next presentation? (C) They can regularly consult with the
(A) How to hire quality professionals representatives by telephone.
(B) How to downsize a business effectively (D) They can receive a free video series.
(C) How to sustain business in a bad
economy 168. In which of the positions marked [1], [2] , [3]
(D) How to keep existing customers and [4] does the following sentence best
belong?
"If you choose to enter into a relationship

with us, your company will enjoy this
together with several other benefits."
(A) [1]
(B) [2]
(C) [3]
(0) [4]
42
Office Decor Inc.

2001 McGill St.
Montreal, Quebec H3A lGl
(514) 849-6000
If you're considering an upgrade to the decor of your

office space at an affordable price, Off ice Decor Inc. is
exactly what you're looking for. We specialize in offices
of all sizes and will customize the decor according to the
image you wish to portray. At Office Decor Inc., we have
our own in-house design team that will walk you through all
the different options: this gives our customers a diverse
selection of designs from which to choose.
Customers who occupy over 2,000 square feet receive
free floral arrangements for your lobby in the spring
and summer. Imagine yourself in an upscale, professional
office atmosphere that will motivate your employees and
impress your clients. Call Off ice Decor Inc. today for a
free consultation.
169. What is being advertised? 171. The word "considering" in paragraph 1,

(A) An office interior design service line 1, is closest in meaning to
(B) A home-landscaping businesses (A) working on
(C) A course in floral design (B) regarding
(D) A book on interior design (C) recognizing
(D) thinking about
170. What does Office Decor Inc. NOT advertise
in the notice? 172. What special offer is mentioned?
(A) A wide choice of design options (A) Second office for 25% off
(B) Free consultation for new customers (B) Discounted office furniture
(C) Shipment of imported flowers (C) Free flower arrangement
(D) An in-house design team (D) Wallpaper at half price
43
Questions 173-175 refer to the following job posting.
First Vision Bank

Posting Date: May 21
Position Type: Branch Manager
Contact: First Vision Bank Website
Location: Tampa, FL, USA
Employer
First Vision Bank is one of the largest banks on the east coast
with 1,425 branches in 11 states and employs over 25,000
people. In Florida alone, there are 470 branches. On March
11th, First Vision Bank was named the best employer in the
Southeastern Region by the Sunshine Times of South Florida.
We provide a competitive salary and benefits, and excellent
opportunities for career growth.
Responsibilities and Requirements

Duties will include managing and evaluating branch staff. Also
responsible for efficient and effective consumer banking sales,
service, and relationship management of our customers. The
successful candidate will possess excellent organizational and
communication skills and a strong knowledge of bank products
and services. Previous managerial experience desired.
To be considered for this position, interested individuals must

apply online at www.firstvisionbank.com by July 31. Interviews
will be conducted the week of August 20th.
44
173. What is suggested about the Tampa 175. What is NOT a stated responsibility of
branch of First Vision Bank? the position?
(A) It needs to fill a part-time job. (A) Negotiating interest rates on loans
(B) It has an entry-level job opportunity. (B) Evaluating performance appraisals
(C) It is the bank's largest branch. (C) Providing customer service to clients
(D) It is a good place to work. (D) Selling bank services
174. When was the job advertised?

(A) March 11
(B) May 21
(C) July 31
(D) August 20
45
Questions 176-180 refer to the following e-mails.
From:
I nhays @networld.com
To:
I cshirey@kwrealty.com
Subject:
I 2016 Wickham Court
Date:
I~ •.- - - - - - - - - - - - - - - - - - - - - - - - - - - '
Dear Ms. Shirey,
I drove by one of the houses that you suggested to me on the way home from work
yesterday. It's a convenient location for me since I work at a nearby bank. The house has
great curb appeal with its nice brick work. I also really like that it has a detached garage.
However, I am slightly confused. I have seen two different prices listed for this house, one on
your real estate company's website and the other on a flyer outside the property. The flyer
lists the price as $5 ,000 more than the website does. Which one of these prices is accurate?
Anyway, would you be able to set up a time for me to view the inside of the house?
Thanks .
Nathan Hays
From: cshirey@kwrealty.com
To: nhays@networld.com
Re: 2016 Wickham Court
Date: April 4
Dear Mr. Hays ,
I'm glad that you are interested in this property. I apologize for the confusion regarding the
listing price. The higher price on the flyer is incorrect as it does not reflect the recent price
reduction . The correct price is the one listed on my company's website .
I would be happy to set up a time for you to view the interior of the house. Just let me know
which days and times you are available this week and I will speak to the owner and schedule
an appointment.
In the meantime, if I can answer any other questions, please feel free to call me at 804-555-
9520.
I look forward to working with you .
Regards,
Charlotte Shi rey
46
176. Why does Mr. Hays write to Ms. Shirey? 179. According to the e-mails, what piece of
(A) To find out the dimensions of a garage information contains an error?
(B) To request a list of houses in his price (A) A blueprint of a garage
range (B) A listing on the real estate's website
(C) To inform her that he wishes to (C) A flyer at the property
purchase a house (D) An address mentioned in an e-mail
(D) To inquire about a specific property
180. What does Ms. Shirey request to
177. What problem does Mr. Hays have? Mr. Hays?
(A) His house is too far from his workplace . (A) Information about his schedule
(B) He is unsure about the price. (B) A description of the type of the house
(C) He must purchase a house quickly. he wants to buy
(D) He could not find Ms. Shirey's office. (C) His mobile telephone number
(D) A pre-approval letter from a bank
178. What does Mr. Hays ask Ms. Shirey to do?
(A) Help him sell her house
(B) Find out if her client will lower the price
of the house
(C) Recommend a bank to finance the
purchase of the house
(D) Arrange a tour of the inside of the
house
47
Questions 181-185 refer to the following program and letter.
Pantages Theater Presents

The Magic Cabinet
Written by Bridget Darcy

Directed by April Wells
Cast of characters
Museum Owner played by Lee Jones

Child played by Patricia Cleo
Teacher played by Chris Clinton
Ghost played by Jim Prentice
September 20
7P.M.
The cast and crew would like to thank the following

organizations for their generous contributions to the performance.
National Culture Center

Playwright Throne Foundation
Gerry Knight
September 21
Dear April,
I thoroughly enjoyed last night's performance. The actors delivered a realistic and dramatic
performance. I was most impressed by the man who played the teacher. Please pass along my
compliments to him.
I was hoping that you would be free to join me for lunch sometime over the next couple of
weeks. I have begun to write a play that I would like to share with you. It's another dramatic
production that will star Kelly Peel. I have chosen most of the cast myself, but I am still
searching for a director, and would be thrilled if you would accept the position. I will be out
of town beginning October 5. Please give me a call before then to let me know when you
might be available to meet.
Warmest Regards,
Samantha Kee
48
181 . What is the Magic Cabinet? 184. What actor did Samantha Kee refer to
(A) A dance show in National Culture in her letter?
Center (A) Lee Jones
(B) A movie at the Pantages Theater (B) Patricia Cleo
(C) A play by Bridget Darcy (C) Chris Clinton
(D) A musical by Kelly Peel (D) Jim Prentice
182. Why is Gerry Knight mentioned in the 185. What does Samantha Kee ask April Wells
program? to do?
(A) He gave money to the Pantages (A) Visit her office next week
Theater. (B) Telephone her before Octobe r 5
(B) He manages the National Culture (C) Meet her at the Pantages Theater
Center. (D) Introduce her to the performance
(C) He was one of the actors in the Magic director
Cabinet.
(D) He is a new director at the theater.
183. Why does Samantha Kee want to have

lunch with April Wells?
(A) To celebrate a recent success
(B) To discuss a new project
(C) To offer April Wells a role in a film
(D) To introduce Kelly Peel
49
Questions 186-190 refer to the following advertisement, schedule and form.
ABC Australian Business Commission "How to build

a business from scratch"
Starting your own business isn't easy and poses unexpected challenges for
most. ABC prepares new entrepreneurs with the tools required to make sound
decisions about various issues regarding new business start-ups.
In September, we're offering a series of seminars. The cost of each session

is AUS $95.00 with registration closing three working days before the
scheduled seminar. All sessions will be held at the ABC head office located at
512 Downsview in Melbourne. Registration forms can be faxed to 715-2387
or mailed to the address indicated on the form. Online registration is also
available on our website, www.abc.org.au. Click on Registration link.
Number Title Day Date Time
csos Hiring skilled labor Monday Septembers 12 P.M. - 4 P.M.
C806 Effective Managing Techniques Tuesday September9 4 P.M. - 8 P.M.
Preparing Company Policies and

C811 Friday September 19 9 A.M. - 1 P.M.
Protocol
Negotiating with Vendors and

C825 Tuesday September 23 4 P.M. - 8 P.M.
Suppliers
Note: We reserve the right to cancel a session due to lack of interest. A full refund
would be issued.
50
ABC
Australian Business Commission
512 Downsview Boulevard *Melbourne *Australia *383 1
Phone: 715-2323 *Fax: 715-2387 *www.abc.org.au
*e-mail: jhewitt@abc.org
REGISTRATION FORM
Name: Sean Raftery
Address: 111 Elizabeth St, Sydney, NSW, 2000, Australia
Phone: (Phone) 545-2611 (Mobile phone) 545-5667
E-mail: sraftery@rafterytextiles.au
Company Name: Raftery Textiles Limited
Seminar wish to attend (indicate number): C825
Have you participated in a ABC seminar before? No
Do you require accommodations to fully participate in the seminar? Yes
Payment: (Do not mail cash, cash payment must be submitted in person)
Credit Card: X Check enclosed:
Credit Card Type: AUSTEX _ _ SUPR X BLUCARD _ __
Credit Card Number: 9876-5432-1234-5678
Comments/Requests: Please contact me by e-mail.
186. What is ABC? 189. According to the schedule, on what date

(A) A job advertisement agent will Mr. Raftery attend the seminar?
(B) An annual conference (A) On September 8
(C) A textiles company (B) On September 9
(D) A business training organization (C) On September 19
(D) On September 23
187. In the advertisement, the word "poses" in
paragraph 1, line 1, is closest in meaning to 190. What is indicated about Mr. Raftery?
(A) presents (A) He works in the textile industry.
(B) positions (B) He was a former client of ABC .
(C) models (C) He prefers to be contacted by phone.
(D) affects (D) He doesn 't need accommodations.
188. What is stated about the seminars?

(A) They can be paid for only by cash or
check.
(B) They are offered at a discount under
certain circumstances.
(C) They are directed at experienced
business people.
(D) They will be canceled if not enough
people registered.
51
Questions 191-195 refer to the following price list, order form and online review.
000 a
0 @I http://www.redhilltourguides.com PTO I O*©

Red Hill Tour Guides
Home
I
Tour Programs I Best-Selling Books I Place Order I
Reviews
City Guide Books

The following is a partial list of our best-selling books.
Item Price Item Number

San Francisco Bay Area $29.95 #51601
New York Skyline $29.99 #51603
Romance in Switzerland $28.99 #43567
Italy Highlights $27.99 #43568
Marvelous Paris $28.95 #43570
First Love in Tokyo $24.99 #43569
Fantastic Madrid $19.99 #43572
000 0
0 @I http://www.redhilltourguides.com PTO I O*©

Home
I
Tour Programs
I
Best-Selling Books IPlace Order I Reviews
To place an order, complete the order form below or call our toll free number at 1-800-378-8282.
Same day rush delivery is available.(Telephone order only)
Name : Silvia Dunken

Address : 4088 Rosemore Drive, Henxington, CA 20698
Phone number : 506-980-9800
Item Price Item Number Total
Romance in Switzerland $28.99 #43567
Italy Highlights $27.99 #43568
$ 115.92
Marvelous Paris $28.95 #43570
Historical Beauty in London $29.99 #43770
Regular shipping (7-10 days) costs $5.95 and express shipping (within 3 days) costs $10 .95 .
52
000 C)
=@
I http://www.redhilltourguides.com PTOI O*@
Home Tour Programs Best-Selling Books Place Order Reviews
I I I I
September 16
Dear Red Hill, Customer Service Department
I am writing to compliment Red Hill Publication on its excellent service and commitment to its
quality. I recently ordered the guides to London, Switzerland, Italy and Paris in preparation for
a trip to Europe. I paid the charge for regular shipping and was pleasantly surprised when my
order arrived in just four days. When I opened the box, I was even more delighted. The books
were outstanding! I was impressed with the beautiful layout and breathtaking photographs
even before I left for my vacation. When I arrived at my destination, I quickly discovered how
wonderful they truly are.
Every detail was accurate and the guides covered not only famous, must-see sights, but also
many little-known places that turned out to be very worth a visit. Had I not ordered books from
Red Hill, I am sure I would have missed some worthwhile sightseeing opportunities.
Please cour1t me as a new loyal customer. I have already recommended your books to friends
who are planning trips abroad and will continue to do so.
Sincerely,
Silvia
191. Which tour book costs the same as a tour 194. What is implied about Si lvia in the online
to London? review?
(A) First Love in Tokyo (A) She has recently returned from Europe.
(B) San Frar,cisco Bay Area (B) She had not yet received the order.
(C) Fantastic Madrid (C) She is a longtime customer of Red Hill.
(D) New York Skyline (D) She is planning to travel abroad with
friends.
192. What is the shipping charge of Silvia's
order? 195. In the online review, the word "covered" in
(A)$ 5.95 paragraph 2, line 1, is closest in meaning to
(B) $ 10.95 (A) omitted
(C) $ 29.99 (B) protected
(D) $ 115.92 (C) included
(D) searched
193. What is the purpose of the online review?
(A) To request some travel guides
(B) To praise Red Hill publication
(C) To express concerns about the order
(D) To recommend Red Hill Publication to
a friend
53
Questions 196-200 refer to the following letter, invoice and e-mail.
,
, -------, I
,' I
t
I
WILDWOOD CAMPING GEAR

259 Bear Court
Mountain View, Colorado 50007
904.555.5555
customerservice@wildwoodcampi ng. com
Dear customer,
Our small, child's raincoats in blue are out-of-stock. We took the liberty of
sending one in red because you stated that you need the shipment to arrive
before this weekend when you and your son are going camping. All other
items should be enclosed, as ordered. You did not identify a color for the
Deluxe Pack so we shipped it in black. We tried to call you about both the color
of the Bluebird Pack and the Deluxe Pack. A message was left on your phone .
If your order is over $200, shipping is free. Have a wonderful time camping!
,
,,
-------------------------------------------------------------------------------~'
Invo ice #4527

Bill To:
Renaldo Wise
749 Mulbe rry St.
Leafmon t, Rh ode Island 22099
Ship To: [sa me]
Item# Description Quantity Cost
Mountain Tent [for 2]

7982 1 $159.99
Kid 's Bluebird Pack
105 4 1 $21 97
Deluxe Pack
1067 1 $89 99
Child 's Rain coa t
9856 1 $19.96
Size small , red
Total $291.91
Tax $876
Total Due $300 .67
54
I
From: <renaldowise@gmail.ne1>
I
To: <customerservice@wildwoodcamping.com>
Re: Invoice #4527
Date: September 19
I am return ing the red child"s raincoat using the return label provided. My son is in
a blue phase and will wear nothing else . He and I will shop retail for a blue coat on
our way out of town. I am otherwise very happy with your products and service. We
assembled the tent in the living room to avoid any surprises while camp in g, and my
son slept in it last night. It meets with his approval.
Please send me an amended invoice [by e-mail is fine) and I will immediately mail
you a check for the correct amount.
Renaldo Wise
196. Where were the products shipped to? 199. Who is going camping?
(A) Sydney, Australia (A) A camping gear retailer
(B) Mountain View, Colorado (B) Wildwood camping Gear
(C) Leafmont, Rhode Island (C) A Boy Scout troop
(D) London, England (D) Renaldo's wife and his son
197. What was the shipping cost? 200. What did Mr. Wise do?
(A) free of charge (A) Cancel the camping trip
(B) $10 (B) Return the raincoat
(C) $25 (C) Decide never to shop at Wildwood
(D) $6.50 Camping Gear again
(D) RE3turn the Deluxe pack
198. Which was a shipping issue?
(A) Shipment arrived late.
(B) The tent is too large.
(C) The size of the raincoat is wrong.
(D) The raincoat's color is different.
55
LISTENING TEST
In the Listening test, you will be asked to demonstrate how well you understand spoken English .
The entire Listening test will last approximately 45 minutes. There are four parts, and directions are
given for each part. You must mark your answers on the separate answer sheet.
Do not write your answers in your test book.
PART 1
Directions: For each question in this part, you will hear four statements about a picture in your test
book. When you hear the statements, you must select the one statement that best describes what
you see in the picture. Then find the number of the question on your answer sheet and mark your
answer. The statements will not be printed in your test book and will be spoken only one time.
Sample Answer
@e©@
Statement (8), "They're shaking hands," is the best description of the picture , so you should select
answer (8) and mark it on your answer sheet.
58
1.
2.
59
3.
4.
60
5.
6.
61
PART2
Directions: You will hear a question or statement and three responses spoken in English. They will
not be printed in your test book and will be spoken only one time. Select the best response to the
question or statement and mark the letter (A), (B), or (C) on your answer sheet.
19. Mark your answer on your answer sheet.
62
PART3
Directions: You will hear some conversations between two or more people . You will be asked to
answer th ree questions about what the speakers say in each conversation. Select the best response
to each question and mark the letter (A), (B) , (C), or (D) on your answer sheet. The conversations
will not be printed in your test book and will be spoken only one time.
32. What does the woman want to find? 38. Why is Mr. Ransh upset?
(A) Some money (A) He did not receive a document.
(B) A file (B) The woman canceled an appointment.
(C) An office key (C) He doesn't like the woman's design.
(D) A check (D) The construction of a building has
cancelled.
33. Where most likely is Patrick?
(A) At his home 39. What did the woman do last week?
(B) In his office (A) She had a business meeting with
(C) At a restaurant Mr. Ransh.
(D) On a business trip (B) She made changes in a blueprint design .
(C) She sent an e-mail to Mr. Ransh.
34. What will John most likely do next? (D) She talked with Mr. Ransh on the phone.
(A) Check his office
(B) Bring Patrick 40. What will the woman most likely do next?
(C) Postpone a meeting (A) Call Mr. Ransh
(D) Reply to a letter (B) Send a document
(C) Visit Mr. Ransh
(D) Redesign the blueprints
35. Where is this conversation most likely taking
place?
(A) At a robot exhibition 41. Where did Janice stay when she was in
(B) At a computer system convention Athens?
(C) At a machinery shop (A) In a hotel
(D) In a manufacturing plant (B) At a friend's house
(C) In an office
36. Why is the man impressed? (D) In her home
(A) The equipment is of high quality.
(B) The factory is selling expensive devices. 42. Why did the man go to Athens?
(C) The robots are working instead of (A) For a family trip
people. (B) For a vacation
(D) The machines are very clean. (C) For a business trip
(D) For a promotion
37. What is the woman wondering?
(A) The cost of a system upgrade 43. How did Janice mostly spend her vacation?
(B) The location of a factory (A) Eating various Greek foods
(C) A time for installation (B) Relaxing on the beach
(D) A report on company's performance (C) Shopping
(D) Sightseeing
63
44. What are the speakers talking about? 50. What does the man mean when he says,
(A) Food on the menu "Well, you sure made a great choice there"?
(B) A dinner for guests (A) He wanted the opportunity to use his
(C) A good place to eat background.
(D) A presentation coming up next month (B) He decided to hire the woman as a
salesperson.
45. What will happen at 8 o'clock? (C) He looked over her resume and cover
(A) A presentation will take place as letter.
scheduled . (D) He applied after seeing the newspaper
(B) They will go home. advertisement.
(C) Food will be served.
(D) They will call the caterer. 51. Why does Ms. Landers have to go to the
Personnel Department?
46. What will probably happen next? (A) To introduce herself to the employees
(A) They will do the presentation. (B) To have an interview
(B) They will go to the caterer. (C) To apply for a job
(C) They will go to a restaurant. (D) To fill out some papers
(D) They will cancel the event.
52. When will Ms. Landers probably start
working?
47. What is the woman concerned about? (A) Today
(A) She is late for the conference. (B) Tomorrow
(B) She cannot find her documents. (C) Next week
(C) She needs to practice a presentation (D) In two weeks
speech .
(D) Her bag is missing.
53. How do the speakers know each other?
48. What does the woman suggest the man do? (A) They graduated from the same
(A) Help her find some materials university.
(B) Go to her office (B) They are business colleagues.
(C) Prepare for the meeting (C) They are currently on the same chess
(D) Rewrite some papers team.
(D) They are professors at a college.
49. Where will the woman go next?
(A) To the conference room 54. How many years ago were the speakers
(B) To her house at this place?
(C) To her office (A) Five
(D) To a copying store (B) Ten
(C) Fifteen
(D) Fifty
55. According to the woman, what is one of her

favorite memories?
(A) The graduation ceremony
(B) Studying with friends
(C) Winning a prize
(D) Walking around the campus
64
56. Who is the woman?
(A) A restaurant manager I Sorento I Pecking
(B) A presentation participant
(C) A workshop organizer Tulips Cafe City Hall
5th
(D) A cook Avenue
57. What does the woman mean when she

says,"I have a weekly meeting soon"?
Royal Hotel City Library
(A) She cannot talk with the man for long.
(B) She will discuss the problem soon.
(C) She will invite the man to a weekly 62. According to the speakers, who will meet
meeting. tomorrow?
(D) She will participate in the workshop next
(A) Hotel managers
Friday.
(B) City officials
58. What does Kimmy additionally want? (C) A restaurant staff
(D) A sales department
(A) A cheaper price
(B) Additional food items 63. What was the problem at last month's
(C) Some alcohol meeting?
(D) Dinner menus
(A) The room was cold .
(B) The meeting started late.
59. What is the conversation about? (C) The room was small.
(D) The service was poor.
(A) Advertising a website
(B) Making schedules 64. Look at the graphic. Where will the meeting
(C) Improving interview skills most likely be held?
(D) Organizing a conference
(A) Royal Hotel
60. What will happen on Thursday? (B) Pecking
(C) Tulips Cafe
(A) Job interviews will take place .
(D) Sorento
(B) They will attend a conference.
(C) A website will be renewed.
(D) They will leave on a business trip.
61. What are clients complaining about?

(A) A website
(B) A building's design
(C) A schedule for job interview
(D) A conference date
65
Client Shipping Address Nutrition Information
serving Size 500 grams
Name : Kent Inc. Marketing division Calories 150
Street : 209 Court St. City : Bennington
Fat 10 grams
Country : Canada Postal Code : 2W5304
Protein 21 grams
65. What does the woman say to the man? Sugar 5 grams
(A) She wants to place an order.
Sodium 1.8 grams
(B) She needs to borrow a box.
(C) She has a new telephone number.
68. Where does this conversation take place?
(D) She received some clothes .
(A) In a restaurant
66. What is the man preparing for? (B) In a hospital
(A) A job interview (C) In a grocery store
(B) A business trip (D) In a fitness center
(C) A vacation
69. Look at the graphic. Which of the ingredients
(D) A presentation
does the woman express concern about?
67. Look at the graphic. What did the man forget (A) Fat
to do? (B) Sugar
(A) Include his name (C) Sodium
(B) Write zip code (D) Protein
(C) Write his department
70. What does the woman suggest the man do?
(D) Order some clothes
(A) Try another soup and salad
(B) Speak with a doctor
(C) Become a strict vegetarian
(D) Purchase a different item
66
PART4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three
questions about what the speaker says in each talk. Select the best response to each question and
mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test
book and will be spoken only one time.
71. What is the purpose of the announcement? 77. What kind of business does Randy Kansas
(A) To introduce an employee own?
(B) To promote communication by e-mail (A) An office supply store
(C) To describe a new system (B) An Internet service provider
(D) To give advice on writing reports (C) A furniture store
(D) A building construction firm
72. Where is the archives department?
78. What is the company planning to do?
(A) Next to the printing room (A) Construct a building for new offices
(B) In another building (B) Buy another company
(C) In the basement (C) Start a renovation
(D) On the 4th floor (D) Replace all the employees
73. What does the speaker ask the listeners to 79. Which method of marketing is being
do? developed?
(A) Email managers regularly (A) Postcards
(B) Put the reports in special boxes (B) Door-to-door sales
(C) Edit their documents carefully (C) The Internet
(D) Offer assistance if needed (D) Phone calls
80. What kind of company does the speaker

74. Who most likely is the speaker? work for?
(A) A museum tourist (A) Machinery production company
(B) An environmental activist (B) Shipping company
(C) A hiking guide (C) Construction company
(D) A teacher (D) Vehicle sales company
81. What does the man imply when he says,

75. Where will they probably eat lunch?
"It's my conviction that we surpass the
(A) On top of the mountain
competition in this commitment"?
(B) At the waterfall
(A) He is confident that the company is
(C) Around the parking area
growing.
(D) At a park restaurant
(B) He is afraid that the company is losing
clients.
76. What are the tourists asked to do?
(C) He plans to move to another location.
(A) Not to eat food during the walk
(D) He will hire new employees soon.
(B) Carry their trash with them
(C) Not to take pictures 82. According to the report, what do customers
(D) Speak quietly in the hiking area like about the company?
(A) It handles cargo carefully.
(B) Its services are cheap.
(C) It is very friendly.
(D) It specializes in small items.
67
83. What is being introduced? 89. What event does the report discuss?
(A) A new book (A) A restaurant expansion
(B) A television show (B) A corporate acquisition
(C) A radio program (C) A marketing complaint
(D) A travel magazine (D) A manufacturing conference
84. Who is Kenny Millards? 90. When will the event be finished?
(A) A radio host (A) By the end of the quarter
(B) A writer (B) By the end of the week
(C) A traveler (C) By the end of the month
(D) A tour bus driver (D) By the end of the year
85. What information is on the website? 91. What is the expected result of the event?
(A) Travel schedules (A) More effective leadership
(B) A list of tourist destinations (B) More convenient location
(C) A price list (C) Safer food products
(D) Detailed articles (D) Greater operational efficiency
86. What is the purpose of introduction? 92. What does the man imply when he says,
(A) To announce a change in plans "In a few short years, she completely
(B) To report a company achievement resurrected the program"?
(C) To direct a new project (A) She developed the program to win an
(D) To introduce a new employee award.
(B) She was dedicated to her architecture
87. Where did Ms. Aioki most recently work? and staff.
(A) California (C) She made Morristown University a
(B) New York tourist attraction .
(C) Japan (D) New students applied to the school
(D) Hawaii thanks to her.
88. What will most likely happen next? 93. What did Dr. Stevens do for the department?
(A) There will be a speech. (A) She obtained additional fund.
(B) An interview will be conducted. (B) She wrote an instruction manual.
(C) They will start a new project. (C) She repaired aging equipment.
(D) A welcoming party will be given. (D) She recruited new staff members.
94. What does the speaker admire about

Dr. Stevens?
(A)Herexperienceinfinance
(B) Her dedication to research
(C) Her dedication to her job
(D) Her organizational skills
68
Hapner's Clothing Time Location Session
Discount 9:00 - 9:30 A.M. A 101 Program Overview
pants 10% 10:00-12:00A.M. A 102 Team Leadership

workshops
shirts 20%
12:00-1:00 P.M . White Hall Lunch (provided)
sunglasses 30%
1:00-1 :50 P.M. A 201 Effective
sports shoes 40% Management Skills
workshops
95. According to the advertisement, why is 2:00 - 3:00 P.M. A202 Guest Speaker
Hapner's famous?
(A) Its prices are low. 98. Who is most likely to attend this conference?
(B) It is located in the center of the city. (A) Salespeople
(C) It is a family business. (B) Technicians
(D) It provides good customer service . (C) Administrators
(D) Secretaries
96. Look at the graphic. What is the discount on
the featured product? 99. What will those attending have refunded?
(A) 10% (A) The cost of their hotel rooms
(B) 20% (B) The seminar registration fee
(C) 30% (C) The cost to get to the seminar
(0)40% (D) The bill for their lunch
97. What will the business do tomorrow? 100. Look at the graphic. What room should the
(A) Hold a party employees attending the 2 P.M. session go
(B) Close for the day to?
(C) Open a new branch (A) A 101
(D) Give out free clothing (B) A 102
(C) A 201
(D) A 202
69

Đề 1

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Đề 1

Uploaded by

Copyright:

Available Formats

1.

Go on to the next page

Go on to the next page

19. Mark your answer on your answer sheet.

35. Where does the woman most likely work?

Go on to the next page

Go on to the next page

Go on to the next page

Go on to the next page

Go on to the next page

Questions 131-134 refer to the following notice.

To: All employees

All employees are -------- to attend.

For more information, call Emily Quinn at extension 0233.

131. (A) culminate 133. (A) If

Go on to the next page

John Bailey Finance

Ms. Ann Nelson

Dear Ms. Nelson,

let us know if you have any questions or concerns . ---------

137. (A) continue

Englewood Job Fair

141. (A) appropriate

Go on to the next page

145. (A) place

Questions 147-148 refer to the following advertisement.

Go on to the next page

Go on to the next page

Tailor Made Fitness

Go on to the next page

160. What is NOT mentioned about Luigi's

Stratford Advertising Agency

Dear Ms. Elaine Feinstein,

"If you choose to enter into a relationship

Office Decor Inc.

If you're considering an upgrade to the decor of your

169. What is being advertised? 171. The word "considering" in paragraph 1,

Go on to the next page

First Vision Bank

Responsibilities and Requirements

To be considered for this position, interested individuals must

174. When was the job advertised?

Go on to the next page

Dear Ms. Shirey,

Re: 2016 Wickham Court

Dear Mr. Hays ,

I look forward to working with you .

Charlotte Shi rey

Go on to the next page

Pantages Theater Presents

Written by Bridget Darcy

Museum Owner played by Lee Jones

The cast and crew would like to thank the following

National Culture Center

183. Why does Samantha Kee want to have

Go on to the next page

ABC Australian Business Commission "How to build

In September, we're offering a series of seminars. The cost of each session

Number Title Day Date Time

csos Hiring skilled labor Monday Septembers 12 P.M. - 4 P.M.

C806 Effective Managing Techniques Tuesday September9 4 P.M. - 8 P.M.

Preparing Company Policies and

Negotiating with Vendors and