Emotional and Social Competency Inventory (ESCI)

2016, Richard Boyatzis, Daniel Goleman, and Korn Ferry.

Self-awareness cluster emotional self-awareness

- Able to describe how own feelings affect own actions.

- Describes underlying reasons for own feelings.
- Aware of the connection between what is happening and own feelings.
- Shows awareness of own feelings.
- Does not describe own feelings.
- Acknowledges own strengths and weaknesses.

Self-Management cluster Achievement Orientation

- Initiates actions to improve own performance.

- Seeks to improve own self by setting measurable and challenging goals.
- Does not strive to improve own performance.
- Strives to improve own performance.
- Does not try to improve.
- Seeks ways to do things better.

Self-Management Cluster adaptability

- Has difficultly adapting to uncertain and changing conditions.

- Adapts by smoothly juggling multiple demands.
- Adapts by applying standard procedures flexibly.
- Adapts to shifting priorities and rapid change.
- Adapts overall strategy, goals, or projects to cope with unexpected events.

Self – Management cluster emotional self-control.

- Gets impatient or shows frustration inappropriately.

- -Acts appropriately even in emotionally charged situations.
- Remains calm in stressful situations.
- Remains composed, even in trying moments.
- Controls impulses appropriately in situations.
- Loses composure when under stress.

Self- Management cluster positive Outlook

- Sees the positive in people, situations, and events more often than the negative.
- Believes the future Will be better than the past.
- Views the future with hope.
- Sees possibilities more than problems.
- Sees opportunities more than threats.
- Sees the positive side of a difficult situation.
Social awareness cluster empathy

- Understands another person’s motivation.

- Understands others by listening attentively.
- Does not understand subtle feelings of others.
- Understands others by putting self into other´s shoes.
- Understands other´s perspectives when they are different from own perspective.

Social awareness cluster organizational awareness

- Understands social networks.

- Understands the values and culture of the team or organization.
- Understands the informal structure in the team or organization.
- Understands the team´s organization´s unspoken rules.

Relationship management cluster conflict management

- Tries to resolve conflict instead of allowing it to fester.

- Resolves conflict by de-escalating the emotions in a situation.
- Allows conflict to fester.
- Tries to resolve conflict by openly talking about disagreements with those involved.
- Resolves conflict by bringing it into the open.

Relationship management cluster coach and mentor

- Provides on-going mentoring or coaching.

- Provides feedback others find helpful for their development.
- Personally, invests time and effort in developing others.
- Coaches and mentor’s others.
- Does not spend time developing others.
- Cares about others and their development.

Relationship management cluster influence.

- Convinces others by getting support from key people.

- Convinces others by using multiple approaches.
- Convinces others by appealing to their self-interest.
- Anticipates how others will respond when trying to convince them.
- Convinces others by developing behind the scenes support.
- Convinces others through discussion.

Relationship management cluster inspirational leadership

- Leads by building pride in group.

- Leads by inspiring people.
- Does not inspire followers.
- Leads by bringing out the beast in people.
- Leads by articulating a compelling vision.

Relationship management cluster teamwork

- Does not cooperate with others.
- Works well in teams by being supportive.
- Works well in teams by encouraging cooperation.
- Works well in teams by soliciting other´s input.
- Works well in teams by being respectful of others.
- works well in teams by encouraging participation of everyone present.