Determining Diagnostic Trouble Codes (UENR3858-08)

SMCS - 0785, 7569 i06820911

PSP
Using The Operator Monitor to Determine Diagnostic

202 -0008
Trouble Codes

22: 3/12/1 8EAF

0
UE 7:15- 4
N 0
©2 R 385 6:00
023 8
Cat
erp
illa
r In
c.

Illustration 1 g03876120
(1) Up key
(2) Right key
(3) Left key
(4) Down key
Use the arrow keys to navigate the menus.

Note: The function of the buttons along the bottom of the screen are defined by the symbol
displayed on the screen above each button.
 Illustration 2 g03876126

1. From the "Main Menu", navigate to service icon (5) and press "OK".

Illustration 3 g03876122

2. Enter the machine password for the "Service" menu when prompted. The password can be
entered using the monitor screen or the switch panel keypad.
 Illustration 4 g03876132
3. Use the arrow keys to highlight "Diagnostics".

Illustration 5 g03876134

4. The "Diagnostics" menu contains the following menu items:

Active Diagnostic Codes

Logged Diagnostic Codes

Active Event Codes

Logged Event Codes

 "Active Diagnostic Codes" is automatically highlighted. Press "OK" to view the active codes.

Illustration 6 g03875546
5. The "Acitve Diagnostic Codes" menu displays any active codes in the CID - FMI format. Use
the arrow keys to scroll through the codes. Press "OK" to show the detail of the highlighted
diagnostic code.

Illustration 7 g03876141

6. Review the provided information for diagnostic purposes. The detail of a code will display the
following items:
MODULE ID - Control module ID of the ECM that detected the error.
 COMPONENT ID - Component ID that is in error status.

FAILURE MODE ID - Failure mode ID

FIRST - The first time the error occurred.

LAST - The last time the error occurred.

OCCURRENCE - The number of times the error occurred.

WCI - The warning level for the occurrence.

Illustration 8 g03875580
(6) Home
(7) Delete
(8) Save
(9) Return
7. The diagnostic code can either be deleted or saved. Press delete key (7) to delete the logged
error. The delete confirmation screen will appear. To confirm the delete request, move the
cursor to the "Yes" option and press the "OK" key. To save the diagnostic code, press save key
(8).
Note: To view the "Logged Diagnostic Codes" screen, press return key (9) until the
"Diagnostics" menu is displayed. Then select "Logged Diagnostic Codes" from the menu.

Viewing Event Codes

 Illustration 9 g03876134

1. Choose "Active Event Codes" from the "Diagnostics" menu.

Illustration 10 g03876148

2. The "Active Event Codes" menu displays logged events in the EID - LEVEL format. Highlight
the desired event code and press "OK" to see the detail of the event.
 Illustration 11 g03876151
3. Review the provided information for diagnostic purposes. The detail of an event code will
display the following items:
MODE ID - Control module ID of the ECM that detected the error.

WCI - Warning Level

FIRST - The first time that the error occurred.

LAST - The last time that the error occurred.

OCCURRENCE - The number of times that the error occurred.

WCI - The warning level for the occurrence.

 Illustration 12 g03875580
(6) Home
(7) Delete
(8) Save
(9) Return
4. The event code can be deleted or saved. Press delete key (7) to delete the event. The delete
confirmation screen will appear. To confirm the delete request, move the cursor to the "Yes"
option and press the "OK" key. To save the event code, press save key (8).
Note: To view the "Logged Diagnostic Events" screen, press return key (9) until the
"Diagnostics" menu is displayed. Then select "Logged Diagnostic Events" from the menu.

Mini Monitor
The Diagnostic menu allows the user to check diagnostic information.

Illustration 13 g03590700
Main Menu Monitor Display
 PSP
202 -0008
3
22: /12/1 8EAF
0
UE 7:15- 4
N 0
©2 R 385 6:00
023 8
Illustration 14
Cat
g03590703
Service Menu Monitor Display
erp
illa
Enter the Diagnostic menu option by selecting "Diagnostic" from the Service Menu. Press the "OK"
Key . Refer to Illustration 14.
r In
c.
Note: Refer to Systems Operation, "Service Mode" for instructions on how to get to the Service
Menu.

Illustration 15 g03590705
Diagnostic Menu Monitor Display

When "Diagnostic" is selected, the diagnostic information can be checked. The Diagnostic Menu
has the options shown in Illustration 15.
Active Diagnostic Codes

Illustration 16 g03590739
Listing of Active Diagnostic Codes

Illustration 17 g03590800
List of Active Diagnostic Code Information specific to a single code
The "Active Diagnostic Codes" menu displays active errors in the "MID: CID - FMI" format. Press
the Up Key or Down Key to scroll through the active errors.

Logged Diagnostic Codes

Illustration 18 g03590743
Listing of Logged Diagnostic Codes

Illustration 19 g03590804
List of Logged Diagnostic Code Information specific to a single code
The "Logged Diagnostic Codes" menu displays logged errors in the "MID: CID - FMI" format. Press
the Up Key or Down Key to highlight the desired item. Press the "OK" Key to see the detail of the
logged error. The detail of the logged code will display the following items:

Module ID of the ECM that detected the error

Component ID that is in error status

 Failure mode ID

The first time the error occurred

The last time the error occurred

Occurrence

WCI

When the detailed view of the "Logged Diagnostic Codes" view is displayed, the logged codes can
be deleted. Press the "OK" key to delete the logged codes. The delete confirmation screen will
appear. To confirm the delete request, move the cursor to the "YES" option and press the "OK" key .

Active Event Codes

Illustration 20 g03590807
Listing of Active Event Codes
Illustration 21 g03590808
List of Active Event Code Information specific to a single code
The "Active Event Codes" menu displays active events in the "MID: CID - LEVEL" format. Press the
Up Key or Down Key to scroll through the active events.

Logged Event Codes

Illustration 22 g03590809
Listing of Logged Event Codes
Illustration 23 g03590811
List of Logged Event Code Information specific to a single code
The "Logged Event" menu displays logged events in the "MID: EID - LEVEL" format. Press the Up
Key or Down Key to highlight the desired item. Press the "OK" Key to see the detail of the logged
event. The detail of a logged event will display the following items:

Module ID

Event ID

The first time the event occurred

The last time the event occurred

Occurrence

WCI

When the detailed view of the "Logged Event" menu is displayed, the logged events can be deleted.
Press the "OK" Key to delete the logged error. A delete confirmation screen will appear. To confirm
the delete request, move the cursor to the "YES" option and press the "OK" Key .

Note: Diagnostic information can be downloaded from the monitor by pressing the "Save Diag.
Info." button.

Using Cat® Electronic Technician (Cat ET) Service Tool

to Determine Diagnostic Trouble Codes
1. Connect Cat® Electronic Technician (Cat ET) service tool to the ET port on the machine.
2. Turn the key switch to the RUN position.

3. Start the Cat ET software on the laptop. Cat ET will initiate communications with the Electronic
Control Modules (ECM) on the machine. After communication has been established, Cat ET will
list the ECM''s that are used on the machine.

Illustration 24 g03876152

4. From the "File" menu, choose "Select ECM". Choose the desired ECM to view the diagnostic
codes associated with that ECM.

Illustration 25 g03876155

5. Choose from either "Active Diagnostic Codes" or "Logged Diagnostic Codes".

 Illustration 26 g03876166
Typical Cat ET screen for active diagnostic trouble codes

Illustration 27 g03876169
Typical Cat ET screen for logged diagnostic trouble codes
6. Review the code list. Active diagnostic information includes a component identifier (CID), a
failure mode identifier (FMI), and a text description of the problem. The logged diagnostic code
screen includes the CID, FMI, and a text description of the code. In addition, the logged
diagnostic data includes the number of occurrences, and the first and last time the problem has
occurred.
Note: Diagnostics are logged in non-volatile memory. When the machine is powered up, the
ECM clears any diagnostic trouble codes that have not been detected or active within the last
150 hours of machine operation.
 PSP
7. After the diagnostic trouble codes have been determined using Cat ET, refer to "Diagnostic

202 -0008
Trouble Codes" in this manual. Find the code in the list to see which test procedure to use to
diagnose the failure.

22: 3/12/1 8EAF

8. Performing the test procedures may cause new diagnostic trouble codes to be logged.

0
UE 7:15- 4
Therefore, before any procedures are performed, make a list of all the active diagnostic trouble
codes to determine the system problems. Clear the diagnostic trouble codes that were caused

N
© 2 R38 06:00
by the procedure when finished.
Note: Before performing a procedure, always check all circuit breakers and fuses. Repair the

023 58
cause of any tripped circuit breaker or blown fuse.

Cat
PSP-00088EAF
2023/12/14
22:07:11-06:00 erp
i05877924
illa
© 2023 Caterpillar Inc.
r In
c