1/28/23, 11:40 AM Online Quiz #1 (OQ #1): MGT 360 MANAG & ORG BEHAV - (13518-FA2021)

Question 1 2 / 2 pts

The process of management involves the functions of planning,

organizing, leading and _________?

Leveraging

Marketing

Facilitating

Accounting

Correct! Controlling

Question 2 2 / 2 pts

In Katz's model, lower level managers tend to rely more on their

___________________ skills than do higher level managers.

Correct! Technical

Conceptual

Human Relations

Motivational

Decision Making

Question 3 2 / 2 pts

Advising a manager to study a job, carefully train workers to do that job,

and then link financial incentives to job performance is most likely

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1/28/23, 11:40 AM Online Quiz #1 (OQ #1): MGT 360 MANAG & ORG BEHAV - (13518-FA2021)

representative of which of these management models?

Correct! Scientific management

Post-modernism management theroy

Hawthorne studies

Bureaucratic organization

Higher order needs

Question 4 2 / 2 pts

Sally just recently graduated CSUN, and she is looking for a job that will
provide her an environment to earn the respect of others and allow her to
become increasingly competent at what she does. What level is Sally
according to Maslow's Hierarchy of Needs?

Self-actualization needs

Physiological needs

Social needs

Correct! Esteem needs

Safety needs

Question 5 2 / 2 pts

In the section on working today, all employees, including managers,

should be competent at which of these skill to progress in their careers?

Networking

Technology usage

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1/28/23, 11:40 AM Online Quiz #1 (OQ #1): MGT 360 MANAG & ORG BEHAV - (13518-FA2021)

Correct! All of these options

Skill mastery

Promoting their abilities/talents

Question 6 2 / 2 pts

Between Behavioral Management Researchers, Chris Argyris and Mary

Parker Follet, they advocated for workers to become more involved in
setting their own work goals and have a greater impact on the
organization's outcomes. Which of the following component is not part of
their theoretical orientations.

Workers participate more in the decision making process

Treat workers as competent, mature adults

Correct! Tell employess what to do and how to perform their jobs

When managers and employees work together towards common

organizational goals, they become a community that supports the greater
good of the organization.

Managers help their employees cooperate and work together to integrate

their interests and achieve higher levels of skills and abilities

Question 7 2 / 2 pts

True or False: One of the changes taking place in the world of work today
is that more workers can expect to be part of a free-agent economy, that
is workers will change jobs more frequently, and may spend part of their
career as independent contractors.

Correct! True

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1/28/23, 11:40 AM Online Quiz #1 (OQ #1): MGT 360 MANAG & ORG BEHAV - (13518-FA2021)

False

Question 8 2 / 2 pts

According to Argyris's thinking about management, if you treat employees

with respect and dignity, they will act and behavior accordingly, which
prophecy does Argyri's thinking support?

Correct! Self-fulfilling

Theory Y assumptions

Deficit principle

Human relations

Safety needs

Question 9 2 / 2 pts

When Juan, the manager at a sports store, notices that Judy is great with
answering customer questions and resolving their complaints, he appoints
her to become the new customer service team leader. When Juan notices
that Leo tends to avoid working with people, and prefers working alone on
projects where he can focus his attention, Juan gives him a new position
in back-room inventory control. Juan is providing what type of
management thinking?

Theory X

Correct! Contingency

TQM

Hawthorne effect

Quantitative analysis

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1/28/23, 11:40 AM Online Quiz #1 (OQ #1): MGT 360 MANAG & ORG BEHAV - (13518-FA2021)

Question 10 2 / 2 pts

Which one of these practices is Not part of modern management

thinking?

Correct! Commitment to McGregor's Theory X thinking

Total Quality Management (TQM)

Evidence-based management

Quantitative analysis

Contingency thinking

Quiz Score: 20 out of 20

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