Pockket Payment Technologies Private Limited

Address: 310-311, 3rd Floor, Good Earth Business Bay, Sector- 58, Gurgaon, 122101 CIN:
U74900HR2021PTC094369

This is in with reference to the disputed transaction with Transaction ID No 125620845 done on “Fyp” through
Cashfree Payment Gateway.

This is to inform you that we provide wallet and prepaid card solution to our users through our app- "Fyp" and we use
payment gateways to facilitate wallet loading. The customer incorrectly or intentionally raised chargeback
in this case.
During our investigation, we have noted that the said transaction was a UPI transfer to the user registered on Fyp and
the amount was successfully transferred to the wallet holder.

Proof of Wallet Loading is as below:

Note: The screenshot is attached from the customer transaction history to whom the money was transferred.

Customer Details to whom money was transferred is as below:

Name: sonmuni Murmu

Mobile Number: 8697181164

Aadhar Number: 433576100471

Aadhar Address: barapalasi ps Jama vilej patwar dumka Jharkhand , 814110

It is also to be noted that said user to whom amount was transferred via transaction no 125620845 has utilized the
money and the available balance of the wallet account is ₹ 83.0 only. We have also attached wallet transaction of the
user to whom money was transferred in Annexure -1 below:

Proof of Wallet Balance is as below:

 Pockket Payment Technologies Private Limited
Address: 310-311, 3rd Floor, Good Earth Business Bay, Sector- 58, Gurgaon, 122101 CIN:
U74900HR2021PTC094369
Since in this particular case we have successfully completedthe transaction i.e. load of wallet and have no involvement
in the transfer as it was done from one UPI user to other, you are requested to close the dispute and release the hold
amount in our favour.

Annexure-1