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Guiding Your Journey from Inspired

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Ideas to Outcomes that Matter

Realizing Outcomes Together
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Outcomes Matter
In today’s hyper-competitive and digitally connected
world, organizations are forced to evolve to navigate ever-
changing consumer expectations, shareholder demands,
regulatory issues, and volatile economic trends. This means
organizations must continually innovate to create value
and better business outcomes.

Achieving business success requires more than having a

strong foundation of technology. It also requires having
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

a strong vision for the future, keeping a pulse on what is

happening now, being nimble in the face of uncertainty,
and empowering your people to unleash their full potential.
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Your Success is Our Goal

As strategic partners to your business, we measure ourselves based on our
ability to help you achieve the bottom line impacts that matter most to you.
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

FINANCIAL SOCIETAL ENVIRONMENTAL

Your financial success is foundational to
your ability to innovate, grow and ensure
customer, employee, and shareholder
satisfaction. It is measured by business KPI’s
like margin, market share, and cash flow.
Your societal success is defined by your
organization’s greater purpose in serving
humanity, and measured by how socially
responsible your organization is in increasing
employee and community well-being.
Your commitment to environmental responsibility
is defined by what you and your customers
take and give back to the environment. It is
measured through natural capital impact, such
as reductions in CO2 footprint, greater recycling
rates, and increased resource efficiency.
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Achieve the Outcomes that Matter

Most with Services from SAP
RAISING THE BAR ON WHAT IT MEANS TO RUN BEST
Enabling your desired outcomes with speed and agility requires pairing a deep understanding
of your business with the expertise of our full suite of offerings. Backed by 50 years of industry,
technology and business process expertise, our services experts work together with you and
your partners to realize rapid value and continuous innovation throughout your digital journey.
We guide you in identifying and applying the right solutions and consistently raise the bar on
what it means for your business to run best.

With SAP powering your organization, you have access to unparalleled resources.
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

Delivering
value across 100,000 18,500+
25+ services experts

industries

experts comprised of 110 nationalities and located in 64 countries


About Services from SAP
Guiding Your
Journey
Services from SAP enable your
desired outcomes by employing
four guiding principles to
ensure the full value of your SAP
investment
© 2021 SAP SE or an SAP affiliate company. All rights reserved.
July 2021
5 / 13
Guiding From Experience
Helping you unlock the full value of your SAP investment with experts
who guide in achieving your desired business outcomes. With a combined
expertise in SAP solutions and a deep knowledge of your business and
vision we help you to architect and deploy the right solution for your
unique challenges. We help accelerate your transformation journey with
industry-focused and market-specific insights and by connecting with
you locally while being backed by our regional and global teams.
Building Towards the Future
Empowering you and your entire organization to use SAP solutions to
increase performance today while continuously architecting innovations
that meet the purpose and vision Environmental
for tomorrow. By building fluency in
your SAP solutions, you gain the ability
Your to act quickly on insights
environmental success and
is
react to change.
defined by what your customers
take and give back to the
Engaging Effortlessly environment. Your commitment
to environmental
Fostering easy ways of working together responsibility
with you and your partner is
through holistic engagement modelsmeasured
that helpthrough natural
bring simplicity tocapital
your
most complex business challenges. We guide
impact, youas
such every step of theinway
reductions
as you: prepare for success, build your plan, achieve your first successful
operational CO2 footprint, a greater
outcomes and expand value throughout your organization.
recycling rate, and an increase in
resource efficiency.
Partnering for Impact
Co-architecting the path to your desired outcomes and experiences
alongside you and your ecosystem of partners, leveraging the SAP
Integrated Delivery Framework to support our collaborative approach.
 About Services from SAP 6 / 13

Collaborating
Together
Prepare for Success
Explore possible solutions
and innovation opportunities
with greater intelligence.
Together with you and your
partners, we architect solutions for
your business challenges of today
and guide your transformation
of tomorrow. Helping you realize
Expand Value Build a Plan
the maximum value that SAP can
Continuously adopt and Turn your vision into an
deliver for better outcomes and executable business
innovate new solutions to
experiences. scale across your business. transformation road map
with SAP and your partner.

Deliver Outcomes
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

Smoothly deploy and run

SAP solutions to quickly
realize outcomes.
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Successful Partnership
for Successful Outcomes
Transformation requires a redesign of your business processes and new
technologies that unlock new ways of running your business and staying
ahead of your industry. Through our RISE with SAP offering, SAP and our
partner ecosystem are ready to meet you wherever you might be in that
journey. We guide you to bring together the capabilities, services and
technical infrastructure you need to chart your change.

To help ensure the success of your partner-led projects, SAP and its
ecosystem of partners are aligned through the SAP Integrated Delivery
Framework. The framework is based on the SAP Activate methodology
and lays out the defined roles and responsibilities for you, your partner
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

and SAP to accelerate the delivery of your successful project outcomes.

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Meeting You Where You Are

We are committed to helping you achieve the outcomes that matter to you,
wherever you are on your transformation journey.

We know that every business transformation journey is unique so we’ve outlined

three common scenarios that we often guide our customers through:
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

Implement a Migrate Your Transform Your

New Solution in Legacy Solution Business in
the Cloud d to the Cloud d the Cloud d
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Implement a New
Solution in the Cloud
SAP is committed to helping you quickly achieve powerful outcomes as
you transition to the cloud.

When implementing cloud solutions like SAP S/4HANA Cloud, SAP Ariba
or SAP SuccessFactors, we help you expedite and simplify your journey
with quick-start services. These fixed-scope / fixed-time offerings are
designed to help you accelerate and define the initial project scoping, setup,
configuration, data load and go-live of your desired public cloud solution.
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

Quick-start services are based on proven best practices from SAP’s deep
experience. These services are delivered with relevant training, configuration
templates and accelerators, and enablement offerings to help ensure the
seamless deployment and usage of your SAP solutions.
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Migrate Your Legacy

Solution to the Cloud
When modernizing your landscape and moving your SAP solutions to a
public or private cloud, SAP is ready to help you and your implementation
partner. Through the SAP Value Assurance offering, you gain access to
project-related services that define the right implementation strategy and
digital roadmap.

SAP can provide pre-project planning, guidance and coaching services,

delivered in remote or onsite workshop settings, to help safeguard your
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

journey and ensure the project team is set up to deliver successful

outcomes. We are equipped to identify next-level improvements in SAP
solutions and business processes, and which outcomes to measure and
track. And we can help expedite end-user adoption of SAP solutions, so you
see the value as quickly as possible.
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Transform Your Business

in the Cloud
It’s one thing to make a move to the cloud to attain and sustain your
competitive business advantage. It’s another thing to continually innovate
and transform towards your vision for tomorrow.

We create in-depth, long-term partnerships with a comprehensive view

of your business through our SAP MaxAttention and SAP ActiveAttention
offerings. Our experts work in the heart of your company to gain an
understanding your business, your priorities, and how you see the future.
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

Through our best practices, understanding of the SAP roadmap and hands-
on guidance, we can help you bring your vision to life on SAP so you can get
from boardroom strategy sessions to business reality faster.
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Take the next step to realizing

outcomes that matter with
Services from SAP

Visit us online at SAP.com/services

Schedule an advisory session with

your services representative
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

Scan to visit us at
www.sap.com/services
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