A : Good morning, welcome to Halloday tour & travel, please have a seat.

B : Okay thank you

A : Hello, my name is.... , so what is your name miss?
B : My name is...
A : So what can i do for you miss?
B : I want to fly tickets from Surabaya to Singapore
A : For how many person miss?
B : Just for me
A : On what date?
B : On fourteen october
A : What class do you want? Economy or bussines?
B : Econommy class
A : Okay, and then for the return flight, on what date?
B : Twenty october
A : Okay any preference for the airline miss?
B : Garuda Indonesia is right
A : Please wait a moment let me check it, ...... Okay for the first flight for the best
flight is four million four hundred eighty one eight hundred thousend rupiah and
then from surabaya at eleven twenty five and then you will arrive in singapore at
seventeen forty five that ‘s you wanted to chose it?
B : Yes, i chose it
A : And then for the return flight for the best price is five million twenty eight
thousand five hundred rupiah, and than from singapore at six twenty and you will
arrive in surabaya at sixteen fifty, so it’s okay for you?
A : I will book for you may i borrow your passport?
B : oh my passport, wait wait
A : So what is your email address miss?
B : “email masing masing “
A : So may i have your phone number miss?
B : ...., Sorry can i request for my seat, i wanna windows seat
A : Okay so please wait a momment, okay i got windows seat soany request for the
meals?
B : i’m vegetarian
A : Okay miss.... so this is your ticket, okay for the first flight on fourteen october
and from surabaya at eleven twenty five and then you will arrive in Jakarta for
transit at theerdteen o’clock and transit around two hours and then you will
continue your flight ftom Jakarta to singapore at fifteen o’clock and then you will
arrive in singapore at seventeen fourty five, and then for the wrriten flight on
twenty october and from singapore at six twenty and you will arive in Jakarta
for transit at seven past five and the transit around eight hours and you will
continue your flight from Jakarta to surabaya at fifteen past ten and you will
arrive in surabaya at sixteen fifty, and then all the seat you chose windows seat and
the meals is vegetarian, okay and then for the total price is nine million five
hundred ten thousand three hundred rupiah and this price include taxes and fee
and meals, okay do you want to pay with cash or credit card?
B : I won’t pay with cash
A : May i have the payment? Okay let me check it first, okay it’s complete, okay
well please wait a momment.
A : Well miss this is your ticket could you check it first.
B : Okay it’s completely right
A : Okay for your information this is your booking code six hotel to charlie yankee
victor
A : Well miss this is your ticket and your passport so anything else that i can help
you?
B : It’s good enough
A : Well if you need any information please contact us, well mis... thank you so
much for visiting us have a safe flight