Total No. of Questions : 5] SEAT No.

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P6859 [Total No. of Pages : 2

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102 - GC - 02 : ORGANIZATIONAL BEHAVIOUR

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(2019 Pattern) (Semester - I) (Theory)

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Instructions to the candidates:
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1) All questions are compulsory.

2) Each question carries 10 marks.
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3) Figures to the right side indicate full marks.
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Q1) Answer any 5 : [10]
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a) What is organisational Behaviour?
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b) What are values?
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c) Define personality.
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d) What is Fundamental Attribution error.

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e) Define the concept of instrumentality from Vroom’s model.

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f) Name any 3 traits of leaders.
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g) What are the 3 components of attitude.

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h) What is Eustress?
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Q2) Answer any 2 : [10]

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a) Explain the importance of informal groups in organizations.

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b) What are complimentary transactions and crossed transaction? When

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should a crossed transaction be used?

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c) Elaborate upon any 5 strategies for managing resistance to change.

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Q3) a) How will social perception affect the selection process and performance

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appraisal in an organisation. [10]

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b) With the help of JOHARI window discuss how interpersonal interaction

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can be made more effective.

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Q4) a) Do you feel that ‘Loves of Control’ of a person will affect his/her job
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satisfaction? Explain with a relevant example. [10]

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b) Differentiate between the custodial and collegial models of OB.
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Q5) a) What are the probable individual stressors for an employee who is working
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from home? How can they be managed? [10]
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b) Your subordinate Amit is a very sincere, knowledgable and committed

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but is always hesitant in taking decisions. Being his boss how will you
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motivate Amit to take decisions?

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