AI in the

Workplace
[literal] the sound a bee makes
buzz
[figurative] excitement, interest, activity

compose write or create a work of art (usually music or poetry)

repeated many times,

embrace accept change, repetitive usually tiresome
adapt to new
chance things

aware about a
in the loop topic, informed

In recent months, ChatGPT has created a buzz.

For those who aren’t in the loop, ChatGPT is an AI
language learning model – or in simpler words, a
computer program that can chat over text.

It’s more sophisticated than your average AI; it can

answer complex questions, write a high school
English paper, compose song lyrics, and even create
code. The arrival of ChatGPT has left many workers
worried for their job security. AIs like ChatGPT are
likely to take over jobs in accounting, healthcare,
factories and transport: the AI can complete many
repetitive tasks, and learn to do new ones. This has
left many human workers worried that their current
jobs will become unnecessary.

There are many tasks that machines can do better

than humans: they have better memories, can
do maths accurately, as well as work with larger
datasets. But there are some tasks that are much
harder for machines to do, such as problem-solving,
complex decision-making, or leading a human team.

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 AI in the workplace

Not only that, but AIs similar to ChatGPT still have embrace change and learn to use AI as a work tool,
a long way to go. ChatGPT only has access to just like how we currently use spreadsheets and
information from 2021 and before, meaning that it calendar scheduling. Regardless of what happens, it
cannot answer simple questions about who won last seems we can’t outsmart AI – so we might as well try
night’s sports game, or summarise a recent event. It and get its help.
also still gets questions wrong frequently, failing at
basic maths or producing illogical answers.

Some are nervous about AI’s increasing role in the

workplace, while others are encouraging workers to

Disclaimers: This resource has been made for the purpose of teaching English language learners. We know that students can be learning English in many different places, in many different ways and at age,
so we try to keep these resources as general as possible.
There are many acronyms associated with English language teaching. These include (but are not limited to) ELT, TEFL, EFL, ELL, EAL and ESOL. While the term ESL may not fully represent the linguistic
backgrounds of all students, it is the most widely recognised term for English language teaching globally. Therefore, we use the term ‘ESL’ in the names of our resources to make them easy to find but they are
suitable for any student learning to speak English.

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 AI in the workplace

Questions
Vocabulary Builder Questions

1. What is the opposite of in the loop?

2. Give an example of a repetitive task.

3. Choose the sentence with the incorrect meaning of compose:

a. He composed a lovely poem for his partner.
b. The dog composed a wagging tail.
c. He’s quite good at composing songs even without writing anything down.

Reading Comprehension

1. What tasks can ChatGPT do?

2. What are some of the flaws of ChatGPT?

3. What are some advantages of using AI over humans?




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 AI in the workplace

Discussion Questions:

Discuss these questions with a partner or your teacher. Feel free to record your answers in the spaces
provided.

1. Have you used AI in the workplace?

2. What do you think AI will be like in 10 years time?




3. Do you think AI will replace most jobs in the future?




4. What are some things humans are better at than AIs?




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 AI in the workplace

Answers
Vocabulary Builder Answers:

1. Out of the loop

2. Capturing data, scanning pages of a book, filling in forms [accept any answer that demonstrates student
understanding of vocabulary]

3. b

Reading Comprehension:

1. ChatGPT can write school papers, answer complicated questions, write lyrics and code

2. It sometimes gives illogical answers, its database is outdated

3. Ai has better memory, is better at maths, and it doesn’t get tired or need compensation for its work

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