Shreyashi Dutta

+91 7450048636
shreyashidutta814@gmail.com
Kolkata Process Associate | Finance Analyst
https://www.linkedin.com/in/shreyashi

PROFESSIONAL SUMMARY
A highly skilled and detail-oriented process associate with 2+ years of experience with a background in the finance sector. Demonstrated expertise in
financial analysis, data management, and process improvement. Strong ability to collaborate effectively across teams and contribute to the achievement
of organizational goals. Highly proficient in utilizing financial software and tools to streamline processes and enhance productivity. Excellent problem-
solving skills and a proven track record of meeting strict deadlines and delivering quality results. A dedicated professional committed to driving
efficiency and accuracy in financial operations.

WORK EXPERIENCE
Process Associate Feb '23 - Present
GENPACT Kolkata
• Expertise in financial analysis, data management, and process improvement
• Managed the activity of UAT testing to ensure that the system functionality is fully tested within project timescales and to a high quality
• Planned & coordinated a team in a mega project to ensure smooth operation and quality deliverables
• Working on: Cash Application | Finance | O2C | Query Resolution | Oracle | SAP ERP

Apprentice Dec '21 - Jan '23

GENPACT Kolkata
• Worked on: Cash Application | Finance | O2C | Query Resolution | Oracle | SAP ERP
• Received Q2 recognition award form the organization

MAJOR ENGAGEMENTS
As a Cash Application Process Associate, the primary responsibility is to ensure timely, accurate, and efficient application of payments received from
customers towards their accounts.
• Reviewing customer payments like lockbox, ACH, VISA and AMEX and invoices received electronically or in hard copy from various channels such as
email or bank deposits
• Accurately apply cash receipts to corresponding customer accounts using various financial software or accounting system
• Investigating and resolving discrepancies or issues associated with payments such as unapplied cash, short payments, overpayments, and unpaid
invoices
• Collaborating with other teams such as the collections team, customer service, and sales to reconcile customer accounts and resolve any issues in a
timely manner
• Preparing E2E documentation on daily, weekly and monthly reports on cash applications processed and overall trends
• Ensuring compliance with internal policies, accounting standards, and regulatory requirements
• Proactively working on process improvements to increase efficiency, accuracy, and productivity
• Maintaining accurate and up-to-date customer account information, including contact details, payment terms, and credit limits
• Assisting in other finance-related tasks such as billing, payment processing, and customer account reconciliations as required
Overall, as a cash application process associate, I played a critical role in ensuring the financial health of the company by effectively managing and
reconciling customer accounts.

EDUCATION
W.B.B Mar '03 - Apr '13
UCHHA BALIKA VIDYAMANDIR Kolkata
W.B.B.H.S.C Jun '13 - Apr '15
BEHALA HIGH SCHOOL Kolkata
Commerce

Bachelor of Commerce : General Jul '15 - Nov '18

VIVEKANANDA COLLEGE Kolkata
Accounting & Finance
TECHNICAL SKILLS
ORACLE
SAP FIORI
AKRITIV
THEREFORE
MS Office (Excel, PowerPoint, Word)

KEY SKILLS
Financial Analysis and Reporting Documentation Risk Management & Assessment Financial Modeling & Forecasting

Strong Attention to Detail and Accuracy Business Communication Requirement Gathering

CERTIFICATIONS
Digital Marketing Dec '21
Google
Risk Management Jul '23
LinkedIn