Professional Documents
Culture Documents
HARI - SHANKAR U - Resume - 23
HARI - SHANKAR U - Resume - 23
hariganesh740@gmail.com
9003040872 PROFESSIONAL EXPERIENCE
18 Oct 1995 SENIOR PROCESS ASSOCIATE
Indian BLEND INDIA
Dec 2017 – Apr 2023 | Chennai
5.4 years experience in Blend India Pvt Ltd and worked in different
EDUCATION
•
projects for Top notch banks and financial institutions such as Mr. Cooper,
Bank of America, Freedom Mortgage.
B.E / Electronics and
Received many awards and recognition for my performance and have also
Communication
•
Softpro.
Having good knowledge of property taxes and post-closing processes.
•
the borrowers and create the Clear to close certificate to proceed with the
funding.
Manual Testing Allocation of daily works to the associates and ensure that there are no
•
Knowledge in STLC and backlogs or SLA misses and send the EODs to the onshore.
Defect Cycle. Provide Process Training to the associates and make them empathize with
•
the nature of the work and the process and perform internal Audits for the
US Mortgage associates and ensure the teamʼs quality of work.
Creating simplified SOPs for the processes to provide clear understanding
Loan origination,
•
activities.
testing.
Experience with Agile Framework, JIRA and working with Zephyr Scale
•