The document discusses Tresemme's vision to be the world's leading hair care brand by innovating and developing new products to meet customer needs. It notes some issues facing Tresemme like quality complaints and perceptions of high prices. A proposed campaign aims to raise brand awareness and attract new customers through increased communication, attractive content, influencer collaboration, and promotions while also focusing on customer relationships. The document outlines highlights of Tresemme shampoo like its use of natural ingredients and unique repairing formula. It provides proof points of traction in Vietnam with 20% revenue growth, partnerships with hair salons, and an experienced team.
The document discusses Tresemme's vision to be the world's leading hair care brand by innovating and developing new products to meet customer needs. It notes some issues facing Tresemme like quality complaints and perceptions of high prices. A proposed campaign aims to raise brand awareness and attract new customers through increased communication, attractive content, influencer collaboration, and promotions while also focusing on customer relationships. The document outlines highlights of Tresemme shampoo like its use of natural ingredients and unique repairing formula. It provides proof points of traction in Vietnam with 20% revenue growth, partnerships with hair salons, and an experienced team.
The document discusses Tresemme's vision to be the world's leading hair care brand by innovating and developing new products to meet customer needs. It notes some issues facing Tresemme like quality complaints and perceptions of high prices. A proposed campaign aims to raise brand awareness and attract new customers through increased communication, attractive content, influencer collaboration, and promotions while also focusing on customer relationships. The document outlines highlights of Tresemme shampoo like its use of natural ingredients and unique repairing formula. It provides proof points of traction in Vietnam with 20% revenue growth, partnerships with hair salons, and an experienced team.
Intro: Good morning, everyone.Today, I'm here to talk to you about the importance of hair care. Hair is a reflection of our overall health and well- being. When our hair is healthy, it looks and feels its best. But when our hair is damaged, it can be a sign of underlying health problems. That's why it's so important to use the right hair care products. The right products can help to protect your hair from damage, keep it healthy, and make it look its best. I'm here today to tell you about Tresemme shampoo. This product is designed to help you achieve healthy, thick hair. Vision: TRESemmé's vision is "To become the world's leading hair care brand, providing women everywhere with high-quality products that help them have beautiful, healthy hair." To realize its vision, TRESemmé is committed to continuing to innovate and develop new products that meet customer needs. TRESemmé is also committed to expanding its reach to bring products to women everywhere in the world. Here are some specific ways TRESemmé implements its vision: Investment in research and development: TRESemmé continuously invests in research and development to create new products and improve existing products. Global reach: TRESemmé is present in more than 100 countries around the world and is continuing to expand its reach. 5. The Team 6. The Business Problem TRESemmé is a leading hair care brand in the world, but like all brands, TRESemmé also encountered some problems. Here are some of the main issues TRESemmé is facing: Quality issues: Some customers have complained that TRESemmé products do not meet their expectations. They claim that the products are ineffective or do not deliver the expected results. Price issue: Some customers think TRESemmé products are too expensive. They think there are other products of equal or better quality but at a more affordable price. Performance metrics: Sales growth: TRESemmé's sales have grown steadily in recent years. In 2022, TRESemmé sales grew by 5% year-over-year. Brand awareness: TRESemmé is a well-known and trusted brand. A recent survey found that 90% of American women are familiar with the TRESemmé brand. Customer satisfaction: TRESemmé customers are generally satisfied with the brand's products. A recent survey found that 85% of TRESemmé customers are satisfied with the performance of their shampoo. Here are some of the pressure points of Tresemme shampoo: Financial: High cost of customer acquisition: Tresemme is a well-known and established brand, but it still faces significant competition from other shampoo brands. This means that Tresemme has to spend a lot of money on advertising and marketing to acquire new customers. Low margins: The shampoo industry is very competitive, and margins are often low. This means that Tresemme has to carefully manage its costs in order to be profitable. Productivity: Inefficient supply chain: Tresemme has a complex global supply chain, which can be difficult to manage. Inefficiencies in the supply chain can lead to delays in deliveries and increased costs. Lack of innovation: Tresemme has not been very innovative in recent years. This has made it difficult for the company to compete with newer brands that are offering more innovative shampoo products. 7. Your Solution to the Problem TRESemmé's "Shine confidently, with beautiful hair" campaign is an integrated communications campaign aimed at raising brand awareness and attracting new customers. This campaign focuses on conveying the message that beautiful hair makes women more confident and shine brighter.Here are some specific solutions this campaign can take to achieve its goals:Enhance communication activities: The campaign needs to increase communication activities on mass media and social media channels to reach more potential customers. These communication activities may include television advertising, digital advertising, social media advertising, and PR activities.Create attractive content: The campaign needs to create attractive content to attract customers' attention. This content can include videos, articles, and images of beautiful hair.Collaborate with influencers: The campaign can cooperate with influential influencers on social networks to promote brands and products. These influencers can share their experiences with TRESemmé products and inspire customers to use the products. Create promotions: Campaigns can create attractive promotions to attract new customers and encourage existing customers to buy products. These promotions may include discounts, free gifts, and loyalty programs.In addition, the campaign also needs to focus on building relationships with customers. Campaigns can take the following steps to build relationships with customers:Listen to customer feedback: Campaigns need to listen to customer feedback to improve products and services.Engage with customers: The campaign needs to interact with customers on social media channels to build close relationships.Provide good customer service: The campaign needs to provide good customer service to meet customer needs. 19. Investment Highlights Tresemme is a well-known brand of shampoo with superior quality and trusted by many consumers. Our Tresemme shampoo has the following highlights: Uses natural ingredients that are safe for hair. Unique formula helps repair damaged hair, making hair smooth and shiny. Light and charming fragrance. Proof points: - Traction: Tresemme is the most popular shampoo brand in Vietnam. In the past year, Tresemme shampoo revenue has grown by 20%, and our market share has increased by 10%. We have also received numerous prestigious awards, including: * Cosmopolitan magazine's "Favorite Beauty Product" award * Harper's Bazaar magazine's "Best Shampoo for Damaged Hair" award - Partnerships: Tresemme shampoo is a partner of many leading hair salons in Vietnam, including: * L'Oreal hair salon * Tony & Guy hair salon * Wella hair salon - Experienced team: Our team has over 20 years of experience in the hair care industry. We have worked for leading shampoo brands around the world, including: * Pantene * Dove * Head & Shoulders We are confident that our team has the experience and expertise necessary to bring customers high-quality shampoo products.