Chapter-7 Digital HR

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How to Manage Digital HR

Tranformation Successfully

What is Digital HR?

Digital HR is the digital transformation of HR


services and processes through the use of social,
mobile, analytics and cloud (SMAC) technologies.

It is meant to improve both employee


experience and organizational success by
transforming the HR function from paper-
based, reactive and time-consuming to
digital-first, mobile and optimized.
Benefits of digital HR

• Digital HR can improve HR processes by using


analytics to determine what is and is not aligned with
HR strategy.

• Duplicative systems can be streamlined, for example,


HR and learning systems, into one portal.

• Using a mobile-first strategy can help deliver a


better employee experience to job candidates
and workers by making HR self-service and other
processes easier to use, and in turn improve
engagement and retention.

Benefits of digital HR

• Cloud HCM and talent management systems can


streamline processes across the employee life
cycle, lower costs and enable integration of
modern tools and technologies, such as AI.
5 Key Steps for
HR Digital Transformation
1. Establish a clear goal
To establish value creation from transforming HR, ask
yourself the following questions to define the goal of
digital transformation:

✓ Will it make things easier for everyone involved or


affected by the process?
✓ Is this goal measurable?
✓ Will it have a positive financial impact on the
business?

It is important to link the transformation goal to the


business goal. Business value is what determines the
success of a digital transformation project. For
example, the goal could be to reduce the cost per hire
and thus reduce overall business expenditure.
Steps 2 : Bringing the people together –
bringing everyone on board in the organization
is essential because HR digital transformation
affects the HR team and the organization. So
getting people on board is critical for the
success of the transformation process.

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