REPAIR PROCEDURE: UI24R

CHANNEL ISSUES

HARMAN International. Confidential. Copyright 2020 Parsec (2023)

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WARNING: Problems and failures on the channel may occur by connecting or disconnecting
the cable with Phantom Power (+48V) active and mixer powered on.
ALWAYS CONNECT AND DISCONNECT THE CABLES WITH THE MIXER POWERED OFF!
NOTE: Some ICs manage 2 channels together, for this reason channels usually are failing
together (vertically).

X
X
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5 Volt cable
POWER to ARM board
connectors to
input boards

WIFI Antenna

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ARM BOARD: USB A

LED and CONTROL Connectors
cable

WIFI Antenna

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Multi Channel
USB Conncetor
OUTPUT
Ground Connector
connector

WIFI Antenna

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TESTING SETUP,
(FLAT CABLES HAVE
BEEN EXTENDED)

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When audio channels problems occur, you should perform the following steps:
1) Visual inspection and assess whether there are no visibly burned components that
characterize improper use:

HARMAN INTERNATIONAL. CONFIDENTIAL. COPYRIGHT 2020 7

 CHANNEL NOISE/FAILURE - REPAIR PROCEDURE | UI24R

2) Perform the image recovery procedure available in the GAP system:

DEFECT:
HDMI working
WIFI does not connect
Does not connect via
Ethernet
USB does not work
SOLUTION:
Reinstall firmware via USB PC

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3) Perform the measurement procedure on the DSP board available in the

GAP system:

Check all power points

indicated on the DSP card that
may cause the following
defects:
CHANNEL NOISE
NO ON-CHANNEL AUDIO
THE CARD DOES NOT
INITIALIZE
WIFI DOES NOT CONNECT
If the power supplies work
proceed to repair, otherwise the
DSP card is broken.

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4) Run a short on the faulty channel resistor (as below) and check if there is still
noise:

* If the noise stops after the short, check STEP 5 and STEP 8.
* If the noise continues after the short, check STEP 6 and STEP 7 and STEP 8.

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5) Remove the transistors and the DG412 IC from the
differenti al torque pitch of the channel to be analyzed and
clean the board with isopropyl alcohol. Before re-soldering the
transistors, verify with the multimet er that they are working
fine.
NOTE: It is necessary to REMOVE the components and clean the
board (only hot air does not solve the problem)

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6) Remove the HEF4051 (8-channel analog multiplexer/demultiplexer) and SN74HC594

(8-Bit Shift Registers With Output Registers) ICs from the gain switching phase and
clean the board with isopropyl alcohol, check if they are defective.
NOTE: It is necessary to REMOVE the components and clean the board (only hot air does
not solve the problem)

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7) Reverse the AD converter IC of the channel with another one that is good and
check if the problem is in this component.

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NOTE: The board is powered at +16V and -16V, the power supply line is indicated
horizontally, the 3 pcs of 4580 preamps vertically manage 2 channels in line
independently (figure on the side).

POWER LINE PREAMP LINE 1

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NOTE: Each group of 3x 4580 has its own dedicated power supply line (see capacitor
groups and their respective resistor filters).

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POWER LINE 6
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Check continuity between each pin 8 and 4 of all 3 preamps 4580 and check that the
voltage is correct on each pin (pin 4 and 8), -16V and +16V.
If a voltage is missing/different there can be a broken track, a burned resistor(s) or a
cold solder on the capacitors that carry the power supply.
Keep the multimeter in “diode test” mode, put the RED tip on pin 4 and measure the
values on the other pins.
A value of 1 indicates that the preamp is broken. The measured values should be
approximately all the same for a good IC.

+16V

-16V
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Check the resistors in pairs for each channel that act as fuses, the resistors value is
6 Ohm. If the resistor is open, faulty or burned, or does not measure 6 Ohm is must
be replaced, also check adjacent resistors if they are ok.

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Visually check the analog switcher IC (channel to be analyzed) if it shows burns. The
IC is used to selectively activate preamps 4580 (1, two or 3 working together). If the
IC is burned it must be replaced, if the 6 Ohm fuse has broken, most likely the IC
could be damaged.

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Check with the tester the continuity between capacitor and power of the preamps
4580.

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Un-solder the connector for the failed channel, clean the board with isopropyl
alcohol, and solder it to eliminate any cold welding problem.

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Optional: Install a 60x60 mm fan with 2-pin connector to dissipate board heating

2 PIN FAN CONNECTOR

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