KUMAR UTKARSH

Expert Business Manager with a focus on Project Management, Supply Chain Operations, Digital Transformation, and
Stakeholder Management, targeting leadership roles in e-commerce and shipping industries to leverage expertise in
change initiatives, driving adoption, optimizing organizational performance, and developing business through
innovation and technology

x21kumaru@iima.ac.in +91- 9560546325

PROFILE SUMMARY
v An accomplishment-driven professional offering over 10 years of work experience in diverse industries such as shipping and e-
commerce, with a strong background in project management, change management, and product design
v Currently leading the middle mile team for Myntra operations at Flipkart, India's largest e-commerce firm, successfully delivering
shipments daily with an SLA adherence of over 95%
v Achieved a significant cost reduction of approximately 40% over 14 months in the current role at Flipkart
v Proficient in digital transformation, stakeholder communication, strategic buy-ins, supply chain optimization, and enhancing
service reliability to drive business growth and operational excellence
v Recognized for exceptional leadership, crisis management, and team-building skills, fostering resilience during challenging
situations and driving operational excellence
v Resourceful in navigating complex business environments and leading diverse teams to achieve organizational goals, with a proven
track record of success in the shipping and e-commerce industries
v Rich experience in exceptional crisis management and resilience, successfully navigating challenging situations such as ship
grounding and a 6-month ship siege in Africa, resulting in significant cost savings and lives saved
v Successfully managed a team at Flipkart, achieved an impressive increase in on-time delivery performance and a reduction in
operational costs
v A prolific leader with strong interpersonal, management, problem-solving and relationship-building skills; possess strong business
acumen and the capacity to convert visuals into reality

CORE COMPETENCIES
Strategic Business Planning
Digital Transformation and
Adoption
Team Leadership and Development
Data Analysis and Strategy
Development
Project and Change Management
Stakeholder Communication and
Engagement
Crisis Management and Resilience
Product Management
Supply Chain Optimisation and
Management
Operational Excellence and Cost
Reduction
Process Improvement and
Implementation
Best Practice Implementation

SOFT SKILLS EDUCATION

Leader v 2022: MBA from Indian Institute of Management, Ahmedabad
v 2011: B.Sc. in Nautical Sciences from TS Chanakya, University of
Problem Solver
Mumbai

Multi Tasker
AWARDS/ RECOGNITIONS
v 2019: Handpicked for excellence (Top 1%) for a first strategic JV
Critical Thinker
of a 20-year-old ship with UK owners
v 2014: Promoted to Operations Manager in 2 months post-training
Planner against an industry average of 6 months

Collaborator
CERTIFICATIONS
v 2021: Lean Six Sigma Green Belt Certification from KPMG, India
0
CAREER TIMELINE

Mar’12- Jun’05- Feb’15- Dec’17- Since

Mar’15 Jun’07 Sep’20 Nov’20 Apr’22
 CAREER HIGHLIGHTS
v Successfully led the digital transformation project for vehicle indenting at Flipkart, achieving 100% adoption within 4 months and realizing
cost savings of approximately 2 Cr INR
v Drove the M&A transformation project during a JV with a British firm at Campbell Shipping Company Ltd., generating annual revenue of
$10.9 Mn and increasing operational efficiency by 30% through the digital transformation of ship business processes
v Implemented ABC & First Expiry First Out methods for Inventory Management at Campbell Shipping Company Ltd., saving $2 Mn for the
organization

WORK EXPERIENCE
Since Apr’22, Flipkart, Bengaluru; Designation: Senior Manager
Key Result Areas:
v Streamlining the middle mile operations by implementing data-driven route optimization, resulting in increase in on-time delivery
performance; developing and executing a comprehensive stakeholder engagement plan, leading to improved collaboration and alignment
across cross-functional teams
v Leading the middle mile team at Flipkart, driving digital transformation, cost reduction, and operational excellence, resulting in significant
improvements in delivery performance and stakeholder satisfaction
v Leading the middle mile team for Myntra operations, ensuring timely delivery of approximately 10 Lakhs shipments daily with an SLA
adherence of over 95%
v Championing the digital transformation project for vehicle indenting, resulting in 100% adoption within 4 months, and strategically
communicating the vision for the digital transformation of the vehicle management system
v Designing and implementing SOPs to drive adherence, creating success metrics for monitoring implementation, and achieving strategic buy-
ins from stakeholders, onboarding 35 3PL partners within 6 months
Highlights:
v Achieved a cost reduction of approximately 40% over 16 months and realized cost savings of approximately INR 2 Cr through the successful
implementation of the digital transformation project

PREVIOUS EXPERIENCE
Feb’15-Sep’20, Campbell Shipping Company Ltd., Bahamas; Designation: Sr. Operations Manager
Highlights:
v Established and maintained strong relationships with key clients, ensured high levels of customer satisfaction and contributed to the
company's reputation for excellence in service delivery
v Drove the M&A transformation project during a JV with a British firm, generating annual revenue of USD 10.9 Mn, and headed the digital
transformation project for ship business processes, increasing operational efficiency by 30%
v Boosted costs by USD 120K post-JV through route optimization, provisions-vendor prioritization, and contract negotiation, and redesigned
and implemented a safe work system, resulting in a 75% reduction in downtime and winning the Safety Champion Award
v Successfully led crisis management during ship grounding, saving $80 Mn and 22 lives through Risk Management implementation, and
fostered resilience during a 6-month ship siege in Africa, delivering operational excellence in limited resource availability
v Prevented collision & environmental damages worth USD 12 Mn against business challenges in Congo, achieving On-Time-Delivery of
consignment worth USD 2.4 Mn
v Supervised digital transformation of Ship's Planning Management System, increasing efficiency by ~50%
v Achieved operational excellence during a 6-month siege in Congo through lean operations & agile planning to exceed customer expectations
v Mentored and developed junior team members, fostering a culture of continuous learning and professional growth within the organization
v Chaired digitalization project to adapt paperless navigation, reducing cost by ~90% annually
v Utilized strategic negotiation skills with various vendors across the world, saving ~USD 20K per contract

Mar’12-Mar’15, Fleet Management Ltd., Hong Kong; Designation: Operations Manager

Highlights:
v Led multinational teams of approximately 200 on cargo ships for 8.5 years, liaising with company and government officials in 50+ countries
for approvals and clearances of commercial voyages, and managed cargo operations worth billions of dollars
v Implemented ABC and First Expiry First Out methods for Inventory Management, saving USD 2 Mn for the organization
v Designed and implemented a training program, expediting promotion cycles and saving time to autonomy by approximately 33%; improved
work efficiency by 30% through the implementation of a redesigned and data-backed work schedule, resulting in cost savings of USD 10K
v Redesigned & implemented a safe work system, reducing downtime by 75%; regarded as Safety Champion
v Reduced the TAT by 10 hours by improving the efficiency of ballast operations by ~35% at Port Arthur, USA
v Optimized rest hours to improve work efficiency (~50%), resulting in savings of ~USD 1.6K per month
v Innovated anti-pollution measures, saving USD 25 Mn fines & earning US QUALSHIP status (<1%ships)

EXTRACURRICULAR ACTIVITIES
v VP Operations Club (IIM Ahmedabad) (1/150) – Organized 3 industry webinars, 2 workshops & 2 alums interactions
v Editor, Indian Cadet Magazine (TS Chanakya) – Led Budgeting, Article selection, and marketing-related activities

PERSONAL DETAILS
Date of Birth: 24th August 1989
Languages Known: English and Hindi
Address: Varanasi, 221005