Business Unit: IKORODU

Undertaking: IGBOGBO
Customer Name:
DR.UDOKA OKAFOR
For Complaint/Enquiry?
Service Address:
31 PLOT HAVANAH COOP ESTATE IGBOGBO LAGOS Call: 012272940, 017000250
Or Email: customercare@ikejaelectric.com
Delivery Address:
(8am -8pm Monday-Sunday)
31 PLOT HAVANAH COOP ES
Customers whose complaints are not
Bill Date: 08 Dec 2023 satisfactorily resolved may approach the
Bill Month: NOVEMBER 2023 forum office at Block J, Plot 3 Otunba Jobi Fele
Way, Agidingbi, Ikeja
Customer's Details Email: ikejaforum@nerc.gov.ng or call
08106807298
Account number: 0100989048
ESR:Celestina John - Ashiogwu
CIN:
Meter number: 08IKO6155684501
Tariff Code: D-Non MD
Bill Summary
Old Account number: 086155684501
Please pay ₦ 262,367.57
Meter Dials:
DT Name: 11-IgbogboINJ-T1-Bayeku-MARCURLY 4 by 17 Dec 2023
To Avoid Disconnection
Feeder Name: 11-IgbogboINJ-T1-Bayeku

Previous Balance: 241,814.77

Thank you for Choosing Ikeja Electric.
Payment: 0.00
Bill Details Adjustment: 0.00
Present Reading:
Previous Reading: Net Arrears: 241,814.77
Consumption: 612
Energy Charge: 19,118.88
Date of present reading:
Demand Charge: 0.00
Multiplier:
Fixed Charge: 0.00
Rate (N/kWh): 31.24
Rate (N/kVA): 0 Loss of Revenue: 0.00

Read Code: D VAT: 1,433.92

Last Payment Date: 16 Aug 2023 Other Charges: 0.00

General Information Current Charges: 20,552.80

This is to inform you that we are embarking
on Customer indexing and enumeration for
all our customers. We hereby solicit for Total Amount
₦ 262,367.57
your support during this exercise. Due:

Complaints Handling
Send your complaints via our various touch points: Call Centre, IE Business Units, Facebook
(facebook.com/ikejaelectric),
Twitter (@ieserve), Live Chat or Email: customercare@ikejaelectric.com
Visit www.ikejaelectric.com for more information
CUSTOMER INFORMATION ACCOUNT INFORMATION

Name: DR.UDOKA OKAFOR Previous Balance: 241,814.77

Address: Payment: 0.00
31 PLOT HAVANAH COOP ESTATE IGBOGBO LAGOS
Adjustment: 0.00
Account No: 0100989048
Meter No: 08IKO6155684501 Current Bill: 20,552.80

Old Account No: 086155684501 Total Due: 262,367.57

Billing History Payments

Charge Months Amount Transaction Date

20,552.80 Nov 2023 0.00 //

22,467.03 Oct 2023 0.00 //

17,631.08 Sep 2023 0.00 //

19,679.64 Aug 2023 110,000.00 16/08/2023

23,138.69 Jul 2023 0.00 //

16,086.26 Jun 2023 0.00 //

Ways to pay your Bill

Dear Customer, You can also pay through:

You can use our e-payment channels to pay your bills. Pawakad (cash only)
They are convenient, fast and secure. POS (cash and debit card)
Baxibox - (cash only)
Ikeja Electric website - www.ikejaelectric.com
Bank Branches - NIBBS (E-bills pay) or Interswitch
(debit cards)
(Paydirect)
Quickteller - www.quickteller.com (debit cards) IE Vouchers/Scratch Cards Pay by sending
Internet Banking - Available via all banks' online RCMeterNoPin (prepaid) or
channels RCAccountNoPIN (Postpaid) as sms to 20052 or
Banks' Mobile Apps - Available via all banks' through
apps web - www.iepins.com.ng

USSD - *565*6*13# Vending Cashiers at IE offices (Debit cards)

Please ensure you get a printed receipt when you
Please ensure you get a confirmation message make payments via any of the channels to
when you make payments via these channels to complete your transaction.
complete your transaction.

MAP UPDATE
Dear Customer,
If you have registered and wish to pay for prepaid meter, kindly visit www.ikejaelectric.com/mapcustomer
to revalidate your interest. However, if you are yet to register for prepaid meter, visit
www.kyc.ikejaelectric.com to apply
WHISTLEBLOWING
Report any IE employee who asks for a bribe or cash payment, Report that neighbor that is illegally
connected
Report that neighbor who has bypassed or tampered with his/her meter
Call 0800TIPOFFS (0800 8476337) for FREE today or E-mail: expressyourself@ikejaelectric.com