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    Sansra Sanchez
    This resume is for an individual with experience in operations supervision and front office management roles at hotels and resorts over the past 17 years. They have a history of using strong communication and leadership skills to exceed expectations in roles such as Operations Supervisor and Front Office Supervisor. Key responsibilities have included overseeing front office operations, training staff, resolving conflicts, and ensuring smooth daily operations and excellent customer service.

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    Document Year

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    Sansra Sanchez
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    This resume is for an individual with experience in operations supervision and front office management roles at hotels and resorts over the past 17 years. They have a history of using strong communication and leadership skills to exceed expectations in roles such as Operations Supervisor and Front Office Supervisor. Key responsibilities have included overseeing front office operations, training staff, resolving conflicts, and ensuring smooth daily operations and excellent customer service.

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    This resume is for an individual with experience in operations supervision and front office management roles at hotels and resorts over the past 17 years. They have a history of using strong communication and leadership skills to exceed expectations in roles such as Operations Supervisor and Front Office Supervisor. Key responsibilities have included overseeing front office operations, training staff, resolving conflicts, and ensuring smooth daily operations and excellent customer service.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    3 views1 page

    Document Year

    Uploaded by

    Sansra Sanchez
    This resume is for an individual with experience in operations supervision and front office management roles at hotels and resorts over the past 17 years. They have a history of using strong communication and leadership skills to exceed expectations in roles such as Operations Supervisor and Front Office Supervisor. Key responsibilities have included overseeing front office operations, training staff, resolving conflicts, and ensuring smooth daily operations and excellent customer service.

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    © All Rights Reserved
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    of 1

    der to comply with county regulations.

    Assist with inventory and ordering for staff and hospital.

    Maintain cleanliness throughout the hospital facility.

    Operations Supervisor

    Marriott Villas at Doral

    2013 to 2017

    Responsible for Front Office operation including payroll duties.

    Used strong communication skills and leadership abilities to exceed expectations.

    Maintained smooth operation through organization and conflict resolution.

    Provide excellent service levels exceeding customer expectations.

    Constantly exceeded goals for efficiency, quality, and productivity.

    Front Office Supervisor

    Doral Golf Resort & Spa, Marriott Resort/ Trump National

    2004 to 2013

    Responsible for Front Office operation, coaching, development, motivating, and training.

    Provide excellent service levels exceeding customer expectations.

    Assist in all payroll functions for the department.

    Effectively coordinated daily operations to increase performance and exceeding goals.

    Retail Associate

    Doral Golf Resort & Spa, Marriott Resort/ Trump National

    2001 to 2004

    Assist guests in choosing the right product.

    Be responsible for processing cash and credit payments as well as refunds.

    Balance receipts with end of the day paperwork.

    Greet and use strong communication skills in order to provide excellent service levels.

    Languages, Skills, Achievements:

    Fluent verbal and written Eng

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