Akram Haddad

PROFESSIONAL SUMMARY
I aim to gain a good experience in my work field, I am very ambitious about developing myself
and the place I am going to work in and I always aim to gain a lot of knowledge andwilling
to put all my effort into work. I have always been a very hard-working person andcould
handle tough circumstances very patiently. Also, I am a quick learner, responsibleand
flexible to different situations. I always hope to leave a remarkable place in any work field
that I am involved in.

Akramhaddad21@gmail.com EXPERIENCE
+962796154861
Outsourcing Service Executive
Amman, Jordan Aramex, Amman,07/2022 - current.
www.linkedin.com/in/akramhaddad Key Qualifications & Responsibilities:
• Provide VIP clients support services in accurate and
timely manner.
• Handling customer complaints.
EDUCATION • Following up on customer calls and making outbound and
inbound calls.
• 2017 Jordan’s Secondary Certificate • Managing and updating customer databases.
Latin patriarchate school / scientific section

. Contact Center Executive

• 2022 Achieved my bachelor’s degree from
the university of Jordan with a “2.95/4” GPA in
Business Administration.
SKILLS
Aramex, Amman,03/ 2022 - 06/2022.
Key Qualifications & Responsibilities:
• Handled 100+ calls daily,
giving detailed, personalized,
friendly and pilot service to
ensure customer satisfaction.

Communication skills
sales associate & cashier
Problem solving.
AL-Hourani center, Amman,2018-202.
Customer service.
• Performed cash or credit card transactions for
Cash handling.
customer purchases.
Responsibility.
Teamwork. • Helped customer find specific products, answered
questions and provided advice.
Creativity
Organization and time management.
Leadership. EXTRACURRICULAR AND
Work ethic.
Computer skills (Microsoft programs). VOLUNTEERING ACTIVITIES
• Won of students' election for students' union 2019-2020.
• I had organized many events in University of Jordan such
as, prepared breakfast for orphans, book exchange and
other events.