Vanshika Thakkar thakkarvanshika@gmail.

com
(+91) 7042027425
68/1 Baldev Park, near Krishna Nagar, Delhi
110051
https://www.linkedin.com/in/vanshika-
thakkar-a57aa2159

SUMMARY OBJECTIVE :
To enhance my professional skills, capabilities and knowledge in an organization
which recognizes the value of hard work and which trusts me with responsibilities
and challenges.

SKILLS Advanced Excel

Strong Interpersonal Skills
Powerpoint
Tally ERP9

EXPERIENCE Associate Recruiter

NLB Services Pvt. Ltd. Jan 2022 - Jun 2022
Perform searches for qualified job candidates, using sources such as computer
databases, networking, Internet recruiting resources, media advertisements, job
fairs, recruiting firms, or employee referrals.
Interview job applicants to obtain information on work history, training,
education, or job skills.
Inform job applicants of details such as duties and responsibilities,
compensation, benefits, schedules, working conditions, or promotion
opportunities.
Select qualified job applicants or refer them to managers, making hiring
recommendations when appropriate.
Contact job applicants to inform them of the status of their applications.

Representative, Operations
Convergys India Services Pvt. Ltd. Jun 2021 - Nov 2021
Complete forms in accordance with company procedures.
Answer customers regarding their order histories, delivery status and
cancellation policy and procedure.
Worked according to U.S. shifts. Provided support for one of the leading online
clothing brand 'GAP'.
Handled customers from all around the U.S.
Assist the customer to find the product of their choice and place orders on their
behalf to promote sale.

Associate CS
Amazon Aug 2020 - Oct 2020
Keep records of customer interactions or transactions, recording details of
inquiries, complaints, or comments, as well as actions taken.
Resolve customers' service or billing complaints by performing activities such as
exchanging merchandise, refunding money, or adjusting bills.
Check to ensure that appropriate changes were made to resolve customers'
problems.
Review claims adjustments with dealers, examining parts claimed to be defective,
and approving or disapproving dealers' claims.
Contact customers to respond to inquiries or to notify them of claim investigation
results or any planned adjustments.
Confer with customers by telephone
www.resumekraft.com
Determine charges for services requested, collect deposits or payments, or
 and approving or disapproving dealers' claims.
Contact customers to respond to inquiries or to notify them of claim investigation
results or any planned adjustments.
Confer with customers by telephone
Determine charges for services requested, collect deposits or payments, or
arrange for billing.
Recommend improvements in products, packaging, shipping, service, or billing
methods and procedures to prevent future problems. to provide information
about products or services, take or enter orders, cancel accounts, or obtain
details of complaints.

EDUCATION Chartered Accountancy

Institute of Chartered Accountants of India Jan 2021 - Present
Level Result

Foundation Pass (50%)

Intermediate Result Awaited

High School Diploma

SNEH International School May 2016 - Mar 2019
Class CGPA

10th 9.0

12th 8.5

Bachelor of Commerce (Honors)

Delhi University Jun 2019 - Jun 2022
First Year 7.09 CGPA
Second Year 8.5 CGPA
Third Year 6.90 CGPA

www.resumekraft.com