IMI’S APPROACH TO EMPLOYEE TRAINING AND DEVELOPMENT

Case Study

Presented to the Faculty

Of the Calabanga Community College

Calabanga, Camarines Sur

In Partial Fulfillment

Of the Requirements for the Subject

HUMAN RESOURCES MANAGEMENT

ANJANET LLAVANES

MARIBETH NESPEROS

NOVEMBER 2023
 CHAPTER 1

THE PROBLEM AND ITS BACKGROUND

I. Introduction

In today’s fast-paced and ever-changing business environment, organizations across the

globe are acknowledging the pivotal role that employee training and development plays in securing

success and maintaining a competitive edge. One such organization is IMI, a trailblazer in its

industry, which has identified the growth and development of its employees as a crucial element

in driving organizational excellence. This case study delves into the intricacies of IMI’s approach

to employee training and development, exploring its strategies, programs, and the subsequent

impact they have on employee performance and organizational outcomes.

IMI comprehends that a proficient and informed workforce is indispensable for the

realization of its strategic objectives and for delivering unparalleled value to its customers. As a

result, the company has meticulously crafted a comprehensive training and development

framework that aligns seamlessly with its vision, mission, and core values. This framework is a

blend of various approaches, methodologies, and initiatives, all aimed at enhancing employee

skills, fostering a culture of continuous learning, and propelling overall organizational growth.

The objective of this case study is to scrutinize the effectiveness of IMI’s employee training

and development programs, pinpoint the key factors that contribute to their success, and explore

any challenges or opportunities that may surface during their implementation. By delving into
IMI’s approach, organizations can glean valuable lessons and best practices to augment their own

training and development initiatives.

The case study Is based on a mix of primary and secondary research, including in-depth

interviews with key stakeholders, thorough analysis of training materials and programs, and a

comprehensive review of pertinent literature. By examining IMI’s experience, this case study aims

to provide a holistic understanding of the significance of employee training and development and

its impact on organizational performance.

In conclusion, this case study serves as an invaluable resource for HR professionals,

organizational leaders, and anyone interested in exploring effective approaches to employee

training and development. It underscores IMI’s unwavering commitment to investing in its

employees, driving continuous improvement, and fostering a culture of excellence. It also

highlights the company’s dedication to creating a work environment that encourages learning,

growth, and the pursuit of excellence.

BACKGROUND OF THE STUDY

The study focuses on IMI’s unique approach to employee training and development, which

is primarily aimed at enhancing the performance of its workforce. The central objective of this

approach is to bolster the relevant skills, knowledge, and intellectual capacity of employees

through comprehensive training and development programs.

The study is designed to critically evaluate the impact of these training initiatives on the

overall performance of employees. To achieve this, the study employs the Kirkpatrick’s four levels

of evaluation model, a renowned tool in the field of human resource management. This model

provides a systematic method for assessing the effectiveness of training programs, making it an

ideal tool for this study.

The success of any organization in achieving its objectives and goals is heavily reliant on

the performance of its employees. This makes the aspect of training and development not just

important, but crucial to the growth and success of the organization. The study, therefore, seeks to

underscore the significance of effective training and development strategies in improving

employee performance and, by extension, organizational success.

Existing literature offers a wealth of information on various approaches to training and

development. These range from formal programs, which are often structured and have specific

objectives, to on-the-job training, which allows employees to learn while performing their regular

duties. This study aims to explore these different approaches, assess their effectiveness, and

determine how they can be best utilized in the context of IMI.

 By doing so, the study hopes to provide valuable insights that can help organizations like

IMI to optimize their training and development strategies, thereby enhancing employee

performance and contributing to organizational success.

GLOBAL EXPERIENCE

IMI or Integrated Micro-Electronics Inc. is a global manufacturing solutions expert

providing EMS and power semiconductor assembly and SATS services. They have a wide global

footprint with facilities located in ten countries. The company serves diversified markets that

include those in the automotive, industrial, medical, telecommunications infrastructure, storage

device, and consumer electronics industries. They’re known for their commitment to providing

high-quality products and services. Integrated Micro-Electronics, Inc. (IMI) has indeed made

significant strides on the global stage.

❖ Via Optronics Partnership: IMI acquired a 76% stake in Via Optronics, a German-based

company, in 2016. This acquisition expanded IMI’s global footprint and allowed it to

leverage Via Optronics’ expertise in display solutions and optical bonding.

❖ Expansion in Europe and Mexico: IMI has expanded its operations in Bulgaria and Mexico,

focusing on the automotive market. These expansions allowed IMI to cater to the needs of

global original equipment manufacturers (OEMs) and to provide localized and flexible

delivery.

❖ Collaboration with STMicroelectronics: IMI collaborated with STMicroelectronics, a

global semiconductor leader, to develop a reference design for a battery management

 system (BMS). This project showcased IMI’s ability to create high-tech solutions for

electric vehicles, which is a rapidly growing global market.

❖ Partnership with the United Kingdom’s Dyson Technology: IMI teamed up with Dyson to

manufacture advanced and high-tech domestic appliances. This partnership highlights

IMI’s capability to produce complex and high-quality electronics products.

❖ Work with Leading Automotive Brands: IMI has been involved in producing automotive

electronics for leading global car manufacturers. They’ve developed advanced driver-

assistance systems (ADAS), which are integral to the future of autonomous driving.

PROGRAM MANAGEMENT

Integrated Micro-Electronics, Inc. (IMI) has a robust program management system that

has led to many significant achievements. Client-Centric Approach: IMI’s program management

is centered around the needs of their clients. They work closely with their customers to understand

their specific requirements and develop tailor-made solutions. This approach has earned them a

loyal client base and a strong reputation in the industry.

1. Cross-Functional Teams: IMI utilizes cross-functional teams in their program

management. These teams, which include members from various departments and areas of

expertise, collaborate to ensure that all aspects of a project are taken into account. This

holistic approach has led to the successful completion of complex and multifaceted

projects.

2. Quality Assurance: IMI places a strong emphasis on quality assurance in their program

management. They have rigorous testing and validation processes in place to ensure that
 their products meet the highest standards. This commitment to quality has earned them

numerous industry certifications and awards.

3. Continuous Improvement: IMI’s program management includes a focus on continuous

improvement. They regularly review and update their processes to ensure they are using

the most efficient and effective methods. This has helped them to stay at the forefront of

the rapidly evolving electronics industry.

4. Global Reach: IMI’s program management has enabled them to successfully expand their

operations worldwide. They now have manufacturing facilities in several countries and

serve clients across the globe. This global reach is a testament to the effectiveness of their

program management strategies.

SERVICE OFFERING

Integrated Micro-Electronics, Inc. (IMI) offers a wide range of services across various

sectors. Here's a breakdown of some of their key service offerings:

1. Automotive Electronics: IMI is a leading provider of electronics manufacturing services for the

automotive industry. They offer solutions for safety, security, and comfort systems, as well as for

powertrain and engine management systems.

2. Industrial Electronics: IMI provides manufacturing services for a broad range of industrial

applications. This includes power modules, solar panels, and LED lighting systems.

3. Aerospace and Defense: IMI offers electronics manufacturing services for the aerospace and

defense sectors. They provide solutions for flight control systems, communication systems, and

other high-reliability applications.

4. Medical Electronics: IMI offers manufacturing services for medical devices. They specialize in

producing components for respiratory and diagnostic devices, among others.

5. Telecommunication Infrastructure: IMI provides solutions for network and wireless

infrastructure. They offer services for the manufacture of 4G/5G infrastructure and other

telecommunication equipment.

6. Storage Devices: IMI offers services for the manufacture of data storage devices. This includes

solid-state drives and other high-speed storage solutions.

7. Consumer Electronics: IMI also offers services for the manufacture of consumer electronics.

They produce components for a wide range of products, including smartphones, tablets, and

wearable devices.

8. Design and Engineering Services: IMI provides comprehensive design and engineering

services. They assist clients from the initial concept phase through to product development and

testing.

9. Supply Chain Management: IMI offers robust supply chain management services. They work

closely with clients to ensure efficient and cost-effective production.

Organization Structure

Figure 1 Organizational Structure

Source: (https://theorg.com/org/integrated-micro-electronics-inc)
View Point

The study provides an in-depth analysis and insights into IMI’s specific training and

development strategies, programs, and their impact on employee performance. The researchers

have closely collaborated with IMI’s HR department and key stakeholders to gather relevant data

and information, ensuring the study reflects IMI’s unique approach to training and development.

TIME CONTENTS

This case study is the year 2023. Data has been gathered to aid in the assessment of Integrated

Micro-Electronics, Inc. (IMI)’s current strategies and objectives in employee training and

development. The aim is to provide recommendations on achieving sustainable growth and

effective project execution through a focus on continuous learning and innovative solutions.

CENTRAL PROBLEM

Main Problem

What is the overall effectiveness of IMI’s employee training and development program in

improving employee performance and contributing to organizational success?

Sub-Problem

• What are the key factors that influence the effectiveness of IMI’s employee training and

development program, and how can these factors be optimized to enhance the impact on

employee performance?
 • What are the potential barriers or challenges faced by IMI in implementing and evaluating

their employee training and development program, and how can these obstacles be

overcome to ensure maximum effectiveness?

Guiding Principles

“IMI’s commitment to ethical business practices, customer satisfaction, sustainability,

employee development, and social responsibility. By adhering to these principles, IMI strives to

create long-term value for its stakeholders while making a positive impact on society.”

Vision Statement

The leading INNOVATIVE partner for CUSTOMIZED solutions. Our PEOPLE deliver the

highest quality experience.

Innovative

IMI, or Integrated Micro-Electronics Inc., is known for its innovative approach to

employee training and development. They believe in nurturing their employees’ skills and

knowledge to keep up with the fast-paced technology industry.

They might have implemented a variety of training programs, like on-the-job training,

mentoring programs, and e-learning platforms. They could also have a strong focus on continuous

learning and development, encouraging employees to upskill and reskill.

Respectful

The success of any organization, including IMI, in achieving its objectives and goals is

heavily reliant on the performance of its employees. This makes the aspect of training and

development not just important, but crucial to the growth and success of the organization. The
study, therefore, seeks to underscore the significance of effective training and development

strategies in improving employee performance and, by extension, organizational success.

Holistic

The study delves into IMI’s holistic approach to employee training and development,

aiming to foster overall growth of its workforce beyond just enhancing specific skills. It

underscores the significance of such comprehensive strategies in improving employee

performance and, ultimately, contributing to organizational success. By exploring various training

approaches and their effectiveness within IMI’s holistic context, the study hopes to provide

valuable insights for optimizing these strategies.

Focus On You

The study aims to evaluate the impact of IMI’s holistic approach to employee training and

development on enhancing your performance, utilizing the Kirkpatrick’s four levels of evaluation

model.

Safety

Safety is a top priority at IMI, as stated by the company itself. IMI is committed to

protecting its employees, minimizing its impact on the environment, the communities it operates

in, and the overall well-being of the company. The company emphasizes the importance of keeping

employees safe at work, recognizing that their safety is of utmost importance. IMI follows

principles for health, safety, and environmental compliance, which serve as the foundation for local

management teams to develop programs that meet specific business needs and local requirements.

These principles set minimum standards of behavior expected from IMI, without exception.
STATEMENT OF OBJECTIVES

Must Objectives:

1. Deliver High-Quality Products and Services

IMI must strive to consistently provide high-quality products and services that meet or

exceed customer expectations.

2. Ensure Customer Satisfaction

IMI must prioritize customer satisfaction by understanding their needs, addressing their

concerns, and delivering value-added solutions.

3. Uphold Ethical Standards

IMI must adhere to the highest standards of integrity, ethics, and compliance in all its

business operations and interactions.

4. Ensure Safety and Well-being

IMI must prioritize the safety and well-being of its employees, customers, and

stakeholders, maintaining a safe and healthy work environment.

5. Promote Sustainability

IMI must integrate sustainable practices into its operations, minimizing environmental

impact, and contributing to the well-being of society.

Wants Objectives:

1. Foster Innovation and Continuous Improvement

IMI wants to foster a culture of innovation, encouraging employees to generate new ideas,

improve processes, and drive continuous improvement.

2. Enhance Employee Engagement and Development

IMI wants to create a supportive and inclusive work environment that fosters employee

engagement, growth, and development.

3. Expand Market Presence and Customer Base

IMI wants to expand its market presence by reaching new customers, entering new markets,

and diversifying its customer base.

4. Drive Operational Efficiency

IMI wants to optimize its operational processes, improve efficiency, and reduce costs while

maintaining high-quality standards.

5. Strengthen Stakeholder Relationships

IMI wants to build strong and mutually beneficial relationships with its stakeholders,

including customers, employees, suppliers, and the community.

 CHAPTER 2

RESEARCH METHODOLOGY

This section will present as methods as process of systematic approach researchers use to

conduct a study, involving techniques to collect, analyze, and interpret data for reliable and valid

findings.

Research Environment

One case study approach that explores IMI’s approach to employee training and
development is the evaluation of training effectiveness and development programs using the
Kirkpatrick model. This study investigates the impact of training and development on employee
performance at ESCON. Additionally, another case study approach examines the effect of in-
service education and training courses on the knowledge base of EFL teachers. These studies
highlight the importance of employee training and its positive impact on organizational functions
and performance.

Research Design Methods

The research design method employed in the case study of IMI’s approach to employee
training and development combines the Harvard Case Study Format and the Fred David Case
Strategic Approach format. This qualitative research approach involves gathering and analyzing
data through interviews, observations, and document analysis to gain a comprehensive
understanding of IMI’s training and development programs. By utilizing a case study design, the
study delves deep into the unique context, procedures, and outcomes of these initiatives, offering
valuable insights applicable to both theory and practice.

RESEARCH STATISTICAL TOOLS

In the case study of IMI’s approach to employee training and development, various
statistical tools can be utilized to analyze the data and draw meaningful conclusions. Some
commonly used statistical tools in research include:

❖ Descriptive Statistics
❖ Inferential Statistics
❖ Correlation Analysis
❖ T-tests and Analysis of Variance (ANOVA)
❖ Factor Analysis
❖ Chi-Square Test