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    Edward Zipagan Estanislao Resume

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    raoradesh8
    This document contains a summary of Edward Zipagan Estanislao's personal and professional information. It lists his current role as Operations Supervisor at Concentrix Philippines, with previous experience as a Global Quality Analyst at Everise Philippines and roles in controls, compliance, and collections. Key responsibilities in his current and past roles involve performance management, coaching, analysis, and ensuring regulatory compliance. Relevant skills listed include proficiency with Microsoft Office applications, particularly Excel, as well as experience with quality analysis techniques, root cause analysis, and statistical analysis. Contact information and references are also provided.

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    Edward Zipagan Estanislao Resume

    Uploaded by

    raoradesh8
    32 views1 page
    This document contains a summary of Edward Zipagan Estanislao's personal and professional information. It lists his current role as Operations Supervisor at Concentrix Philippines, with previous experience as a Global Quality Analyst at Everise Philippines and roles in controls, compliance, and collections. Key responsibilities in his current and past roles involve performance management, coaching, analysis, and ensuring regulatory compliance. Relevant skills listed include proficiency with Microsoft Office applications, particularly Excel, as well as experience with quality analysis techniques, root cause analysis, and statistical analysis. Contact information and references are also provided.

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    Resume

    Original Title

    Edward Zipagan Estanislao Resume (1)

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    This document contains a summary of Edward Zipagan Estanislao's personal and professional information. It lists his current role as Operations Supervisor at Concentrix Philippines, with previous experience as a Global Quality Analyst at Everise Philippines and roles in controls, compliance, and collections. Key responsibilities in his current and past roles involve performance management, coaching, analysis, and ensuring regulatory compliance. Relevant skills listed include proficiency with Microsoft Office applications, particularly Excel, as well as experience with quality analysis techniques, root cause analysis, and statistical analysis. Contact information and references are also provided.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    32 views1 page

    Edward Zipagan Estanislao Resume

    Uploaded by

    raoradesh8
    This document contains a summary of Edward Zipagan Estanislao's personal and professional information. It lists his current role as Operations Supervisor at Concentrix Philippines, with previous experience as a Global Quality Analyst at Everise Philippines and roles in controls, compliance, and collections. Key responsibilities in his current and past roles involve performance management, coaching, analysis, and ensuring regulatory compliance. Relevant skills listed include proficiency with Microsoft Office applications, particularly Excel, as well as experience with quality analysis techniques, root cause analysis, and statistical analysis. Contact information and references are also provided.

    Copyright:

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    Download as DOCX, PDF, TXT or read online from Scribd
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    of 1

    Edward Zipagan Estanislao #16 Sta. Maria Comp. Burgos, Rod.

    Rizal, 1860

    Operations Supervisor (+63)949-680-1074

    edward15xv@gmail.com

    Personal Information

    Age: 31 Birthdate: September 15, 1991

    Birthplace: Rodriguez, Rizal

    Work Experience:

    Concentrix Philippines Everise Philippines

    Operations Supervisor (Feb 2022 – Present) Global Quality Analyst (Nov 2018 – Jan 2022)

    Daily Activities: Daily Activities:

     Daily walkabouts  Audit Compliance


     Daily, Weekly, Bi-Weekly, Monthly  Daily, Weekly, Biweekly, Monthly,
    performance review, reporting, Quarterly analysis and reporting
    projecting/forecasting  Coaching
     Coaching (Performance and Career  Calibration
    development)  Regulatory Compliance Analysis
     Evaluation and Calibration
    SKILLSET:
     Real-time coaching
     MS Office
    Associate, Controls and Compliance
    o MS Word
    (Nov 2017 – Nov 2018) o MS PowerPoint
    o MS Excel (Proficient)
    Daily Activities:
     Basic Quality Analysis
     WPS  Pareto
     FMEA Analysis  Stratification
     Account-level governance  Histogram
     Visual Basics
    Senior Collections Associate (Aug 2013 – Nov
     Macro
    2017)
     RCA – Coaching
    Daily Activities:  Statistical Analysis and Insight

     Taking in phone calls


     Collections practices

    Character Reference

    Jeromer Taguiam (Operations Manager)


    Clarissa Jane Aquino (Global Quality Analyst)
    Concentrix – (+63)998-575-4423
    Everise Philippines – (+63)961-051-5412

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