Hayes Autos

Repair Shop
Presentation
About Our Team Members

Guddu Tiwari ,
He will be our owner because he is a automotive professional with a deep passion for providing top-tier
service.He take pride in leading a dedicated team of skilled mechanics, ensuring that every customer
receives top-notch service and quality automotive care.
Co Owner

Tarak Singh ,
He will be our co-owner of Hayes Mechanic shop will play a vital role in driving the business's success from
a strategic and operational standpoint . His Dad and grandpa have run successful business and he has
worked under them and carried a lot of expertise.

Shubh sage ,
He will be our Manager for handling our accounting and fundamentals things along with the media
advertisements and overall overwatch for our business
Executive Summary
1. Overview 6. Team and Management
2. Goals 7. Benefits for Employee

3. Services Offered 8. Investment Requirements

4. Market Analysis 9. Timeline and Milestones:

5. Marketing Strategy 10. Operational Plan

Overview
Hayes Auto Repair Shop is located on
Boulevard Del Perro, North Rockford
Drive in Los Santos. The shop has
three repair bays, one office, and a
parking spot at the back of the garage.
Near the shop, there is a Digital Den, a
fuel station, and an Ammunation shop.
Most of the houses around the shop
are mentioned.
Goals
Our mission is to provide a professional and friendly atmosphere in which
customers may acquire the knowledge and needs of their vehicles. We are
committed to ensuring customer confidence and trust in the quality of our service.
● To give our Fleet customers priority service
● To have only Certified and Professional Automotive Technicians work on our
vehicles.
● Institute a program of superior customer service through rigorous evaluations
of service experience.
● Sales revenue increases steadily.
● Generate employment
Services Offered
Routine Maintenance:
○ Oil changes
○ Tire rotations and replacements
○ Brake inspections and repairs
○ Fluid checks and replacements (e.g.,
coolant, transmission, brake fluid)
Heating and Cooling:
○ Air conditioning system servicing and
repairs
○ Heating system repairs
○ Radiator repairs and replacements
Wheel and Tire Services:
○ Wheel alignment
○ Tire balancing
○ Tire mounting and installation
Diagnostic Services:
○ Engine diagnostics
○ Check engine light diagnosis
○ Electrical system diagnostics
Electrical Services:
○ Battery testing and replacements
○ Alternator and starter repairs
○ Wiring and electrical system
troubleshooting
Exterior and Interior Detailing:
○ Exterior wash and wax
○ Interior cleaning and vacuuming
○ Headlight restoration
General Repairs:
○ Engine repairs and overhauls
○ Transmission repairs and replacements
○ Suspension and steering system repairs
○ Exhaust system repairs
○ Fuel system repairs
Wheel and Tire Services:
○ Wheel alignment
○ Tire balancing
○ Tire mounting and installation
Customization and Accessories:
○ Installation of aftermarket parts and
accessories
○ Performance upgrades
Other services
● Free Pick up and delivery service for the customers ($250 service fee; if the

repair cost will be less than $1500)

● Free washing service for all vehicles. And a private parking space for

customers.
Market Analysis
Hayes is located in one of the vital locations in the
city. On the GPS, we can see that Great Ocean Hayes
is present on the right side of the shop, which is one
of the busiest roads in the city. The route is mostly
used by people who work in post-op and lumberjack
jobs, as well as those who visit the Mirror
restaurant. There is a high probability that in the
future, when real estate develops in the city, most of
the rich people will buy properties in Americano
Way, North Rockford Drive, and West Eclipse
Boulevard because these locations have the best
reputation in the city.
Marketing Strategy
● Advertisement by Banners
● Discounts and coupons ( food vouchers)
● Sponsoring different events
● Collaboration with other businesses
● Auto Themed Trivia Night: Test car knowledge, win exciting prizes!
● Workshops: Teach people car maintenance, basic repairs, and promote regular
servicing.
● "Garage Band" Music Night: Local bands, community, and live music biweekly.
Team and Management
Our team will be managed by a certified mechanic Guddu tiwari also the owner of our show
with him co-owner Tarak Singh will be responsible for managing the account and the records
of sales. Shubh Sage (Manager) will be responsible for the growth and survival of the
business as a leader and ensuring the loyalty of the employees. He will also make new
policies to improve customer service. After acquiring the business we will hire employees on
the following ranking.
● Mechanic Head
● Lead mechanic
● Expert Mechanic
● Veteran Mechanic
● Intern Mechanic
● Trainee
Benefits for Hayes auto repair’s employee

● Health: every employee of Hayes repair shop will get a free medical checkup every
14 days if any employee gets a health issue he or she will get up to 3000$ for their
medical fee.
● Retirement: we always want that every employee leaves our shop with a happy face
and if employees work with us for a certain time we will give them a.
3 Months: 15000$
6 Months: 30000$
9 Months: 50000$
Investment Requirements
As soon as we decided to open a mechanic shop we made a rough analysis how much
money we might need to setup the business and set a budget of 1 Million Dollar for the
project.
Investment provided by:
Guddu tiwari (Owner) : 400,000$
Tarak Singh (Co-owner) : 400,000$
Arjun Verma : 200,000$
Timeline and Milestones:
Week 1-2: Business Setup and Marketing and Relation
● Purchase tools, equipment, and supplies.
● Hire experienced mechanics and support staff.
● Conduct training and orientation programs.
● Establish relationships with parts suppliers.
● Marketing plan.
● Launch a website and social media presence.
● Host an official opening event to attract local customers.

Week 3-4: Improvement

● Focus on providing high-quality service.
● Implement a customer loyalty program and Build a loyal customer base .
● Expand the range of services offered.
● Regularly monitor and improve service quality.
● Collect feedback from customers.
Operational Plan
We have implemented a structured employment approach where each
employee is assigned specific shifts. Every team member is scheduled for a
minimum of 14 hours of work per week. Our commitment to providing
top-quality service is reflected in our extended operating hours. Our
mechanic shop will be open for 18 hours a day, ensuring convenience for our
valued customers. This strategic scheduling allows us to maintain a skilled
and dedicated workforce throughout the day, ready to assist with vehicle
needs. Whether it's routine maintenance or urgent repairs, our staff is
available to provide efficient and reliable service, demonstrating our
unwavering commitment to customer satisfaction.
Thank You