Job Title: Executive - Online Sales & Marketing

About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail
companies with stores in 9 cities. The company partners with best-in-class
international luxury brands to offer Indians a window to the finest food and
lifestyle themes from across the world. Our brand portfolio includes Royce’
Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a
leading Japanese fashion and lifestyle brand, Provenance Gifts – a
marketplace for curated gourmet gifts and Papabubble – an artistic, youth-
oriented global candy brand. The plan is to aggressively (yet astutely) scale
out a portfolio of international brands pan-India.

Responsibilities:
• Managing the catalog on online portals – updating pricing, product information,
images, etc. Ensuring that they are always in sync with physical stores and
ecommerce websites.
• Liaising with the aggregator partners to manage smooth operations of online
stores.
• Ensuring a complete on-time roll out of marketing campaigns on these portals.
• Managing operational checklists to ensure all online stores are running smoothly.
• Working closely with the store teams to understand all issues faced and
escalating the same to aggregator partner to enable resolving and achieving
timely closures.
• Preparing weekly sales and marketing reports to monitor sales trend and address
and resolving issues if any.
• Reviewing competitors and keeping track of new products, promotions and their
pricing.
• Tracking and monitoring customer ratings for each online store and working
closely with the marketing team to improve the same.
• Escalating customer complaints and ensuring timely resolution for the same to
create customer delight and satisfaction.
• Fulfilling the role of brand custodian for all the online stores and ensuring
complete adherence to brand guidelines for undiluted brand experience.
• Engaging with new marketplace and vendor partners (delivery, packaging, etc) to
build out the business further

Skill Sets and Experience:

• Should have excellent verbal and written communication skills.
• Should demonstrate timeliness, responsiveness and adherence to deadlines.
• Should be a disciplined and hardworking professional with an eye for detail and
consistent performance.
• Should be eager to learn, is proactive and knows how to manage tasks with
timelines.
• Should be comfortable managing the front end of the brand’s online stores on
aggregator platforms.

Qualifications:
• Graduation (Any stream)

© Burgundy Hospitality Private Limited

401, Savoy Chambers, Dattatray Road, Santacruz West, Mumbai – 400054 | T +91 22 2649 3700 / 1222
www.bbcollective.co
Reporting: Marketing Manager

© Burgundy Hospitality Private Limited

401, Savoy Chambers, Dattatray Road, Santacruz West, Mumbai – 400054 | T +91 22 2649 3700 / 1222
www.bbcollective.co