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6.1 VIEW AND EXPORT PREVIOUS MESSAGES / PERMITS / UPDATES 6.2 IMPORTANT INFORMATION

If you need to check previous messages from ChartWorld you can do this in ChartBrowser: What is Sent Which Day Type in ChartBrowser
ECDIS Updates Thursday Data Delivery
ChartBrowser Quick Reference Guide: Part 6 – Support

1) Click Ordering-> View Responses from ChartWorld ChartBrowser Catalogue Update Thursday Miscellaneous
eNtM Update Thursday NtM Delivery

RULES:
 Not every message from ChartWorld contains a Permit or ECDIS Updates
 If your order request is exceeds the Budget or Order Limit it will be sent to
ChartWorld or your Shipping Company for Approval
2) Response Type lets you  Once an order has been processed you will receive an Order Confirmation Message
know the type of message this is not the ECDIS permit.
 If you are a FLAT FEE customer all orders will be checked and optimised by
ChartWorld Support Team
 FLAT FEE orders must include a Route. Only charts crossing this Route will be
3) If Content can be recognised for chart licensing.
Information

expanded click this to see

and export the ECIDS
updates and / or ECDIS
permits 6.3 CHECK FOR NEW MESSAGES FROM CHARTWORLD 6.4 CONTACT INFORMATION

 ChartWorld will send you messages to ChartBrowser regularly. Address ChartWorld GmbH ChartWorld International Ltd. ChartWorld Asia Pacific Pte
o NOTE: You may need to save any file received from Ltd.
Atlantic Haus 3 Thalia Street
cws@chartworld.com in your email system manually to the Zirkusweg 1 Omonia
Jalan Kilang Barat 15,
Frontech Centre 07-05
ChartBrowser incoming folder. 20359 Hamburg 9011 Limassol 159357 Singapore
Germany Cyprus Singapore
Do Nothing Click on the Mail Icon
7/24h Global Emergency Support Hotline: +49 40 788 059 56
GREY Colour YELLOW Colour GREEN Colour RED Colour Telephone +4940853586940 +35725248930 +6565133500

Technical Support support@chartworld.com

World Wide Web http://www.chartworld.com, www.ecdis-as-a-service.com

No Message New Message / New Updates Problem
– do not
IMPORTANT: Click on the mail icon if Green / Yellow / Red colour
lcikc

The message might also have new Chart permits and / or updates

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