TEST I: MULTIPLE CHOICES.

1. It is the person or group that assists the department/faculty.

a. Manager
b. Coach
c. Change Agent
d. Mentor

2. This is achieved by ensuring that a message is expressed in a language and transmitted

in a way that is understood by the receiver.
a. Staff turnover
b. Principle of clarity
c. Principle of integrity
d. Change management

3. This is the individual or organization that has a thought or an idea which is then put
together (encoded) in a way that can be understood by both himself and the receiver.
a. Sender
b. Receiver
c. Noise
d. Feedback

4. is someone who is in charge of organizing, guiding, and managing others.

a. Employer Resistance
b. Manager
c. Sponsor
d. Leader's role

5. something that prevents us from correctly getting and accepting the messages others
use to communicate their information, thoughts and ideas.
a. Noise
b. errors common to organizational change
c. Communication barrier
d. Minimizing barrier

6. What leadership can reflect a narrow span of management, high supervision and high
degree of centralization?
a. Autocratic
b. Democratic
c. Free rein
d. Leadership Development

7. He noted that for many paths through the decision tree, the answer generated may still
reflect a viable choice between an essentially autocratic or essentially participative
Alternative.
a. Schein
b. Adair
c. Brgman
d. Fleischman

8. includes behavior indicating mutual trust, respect and a certain warmth and rapport
between the leader and his group
a. Initiating Structure
b. Supporting
c. Consideration
d. Evaluating

9. They begin their work by rejecting the idea that there is one ideal managerial style.
a. House and Mitchell
b. Larson, Hunt, and Osborn
c. Stogdill and Coons
d. Hersey and Blanchard

10. Its major concern is how a leader influences the subordinates' perception of their work
goals, personal goals, and paths to goal attainment.
a. Leadership styles
b. Path Goal
c. Leadership development
d. Ability to communicate

11. This includes behavior in which the leader organizes and defines group activities and his
relation to the group.
a. Awareness of Self
b. Confidence
c. Initiating Structure
d. All of the above

12. When does House and Mitchell, stated that their theory is an integrated body of
conjecture by students of leadership.
a. 1940
b. 1984
c. 1947
d. 1974

13. According to her, the path-goal theory has its roots in the more general motivation theory
called expectancy theory.
a. Hemphill
b. Mitchell
c. Hersey
d. Schmidt

14. This is if the influencing function is to be effective, it is desirable that subordinates accept
their leaders.
a. Leadership styles
b. Leadership theory
c. Leadership development
d. All of the above

15. This leadership emphasizes a non pressure orientation that maximizes group and
individual participation in the decision.
a. Transactional
b. Transformation
c. Autocratic
d. Democratic

16. They have departed from leadership as a trait, through style and contingency models.
a. Stogdill and Coons
b. Transactional and transformation
c. Hersey and Blanchard
d. Transformation and transactional

17. When did another major leadership research program start its beginning at Ohio State
University?
a. in the 1980s
b. in the 1970s
c. in the 1960s
d. in the 1940s

18. When does Adair note the key leadership functions include flaming concerned with,
among others seeking information, defining group task, purpose and goal and making
workable plan?
a. 1940
b. 1984
c. 1947
d. 1974

19. It is maintaining group standards by influencing groups, directing action towards

objectives.
a. Controlling
b. Evaluating
c. Supporting
d. Information

20. This is clarifying tasks and plans, giving new information to the group, receiving
information from the group, summarizing, suggestions and ideas coherently.
a. Controlling
b. Evaluating
c. Supporting
d. Information

21. According to this, leaders should be aware of their impact upon those they lead.
a. Confidence
b. Ability to communicate
c. Awareness of Self
d. Control of situation

22. This is the transfer of ideas, feelings, intentions, etc. from a source through channel(s) to
the receiver.
a. Written Communication
b. Oral Communication
c. Communication
d. Non Verbal Communication
23. This is when people are faced with unusual and unexpected events, they frequently seek
out additional information.
a. Reducing Uncertainty
b. Problem solving
c. Control of situation
d. Feedback

24. This has components which are linked together; they do not operate separately.
a. Importance of Communication
b. Communication Process
c. Communication Flow
d. Types of Communication

25. Here, communication travels from subordinates to superiors and continues up the
organization hierarchy.
a. Crosswise communication
b. Downward communication
c. Upward communication
d. Linear communication

26. This provides records and references which can be retrieved in the future, analyzed and
formed the basis for decision making.
a. Aural Communication
b. Oral Communication
c. Verbal Communication
d. Written Communication

27. It is an organizational process aimed at empowering employees to accept and embrace

changes in their current environment.
a. Supporting
b. Confidence
c. Control of situation
d. Change management

28. Leverage your relationship with your team to address employee concerns on a personal
level.
a. Communication breakdown
b. Staff turnover
c. Leader's role
d. Employer Resistance

29. Usually the Director in the department

a. Sponsor
b. Manager
c. Senior Manager
d. CEO

30. This is usually the Champion's position in the department

a. Sponsor
b. Manager
c. Senior Manager
 d. CEO

TEST II: IDENTIFICATION

Principle of Clarity 1. This emphasizes the purpose of managerial communication which is to
support understanding by individuals

Control of Situation 2. People communicate simply because it is expected of them due to their
position or because they want to influence what is going on.

Feedback 3. Essential in checking the effectiveness of communication

Communication 4. Enables people to achieve an organization's objectives.

Free Rein 5. The individual with authority leaves the group to its devices and
provides little specific direction. The leader is available in a consultative
capacity to give help if requested.

Autocratic 6. A narrow span of management is part of _

Employer Resistance 7. Ask for their feedback and respond to their concerns honestly and
openly.

Staff Turnover 8. Engage your team by involving them in the initiative.

Employer Resistance 9. Leverage your relationship with your team to address employee
concerns on a personal level.

Communication Breakdown 10. Communicate key information to employees on an on-

going and consistent basis.

TEST III: ENUMERATION

For number 1 - 8: enumerate the eight errors common to organizational change efforts and their
consequences.

Error #1: Allowing too much complacency

Error #2: Failing to garner leadership support

Error #3: Underestimating the power of vision

Error #4: Under Communicating the vision

Error #5: Permitting obstacles to block the new vision

Error #6 Failing to create short-term wins

Error #7: Declaring victory too soon

Error #8: Neglecting to anchor changes firmly in the culture

For number 9 - 10: enumerate who proposed that it is to be observed that this decision
dimension is similar to the continuum of leadership behavior.

Tannenbuam and Schmidt