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Emotional Intelligence Do’s and Tips for

each Eqi2.0 subscale


A quick go-to guide to aide your day-to-day reference
www.tribusagile.com
desmond@tribusagile.com
April 2022
Self-Regard Always
check-in on your
Knowing how you are doing has a powerful and performance-
significant impact on your overall self-esteem. never check out
Receiving feedback on your strengths and
areas for enhancement are important to
measure your success. Find
experts/thought
leaders to follow-
they are a great Received positive
source of feedback?
feedback Celebrate it!

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Self-Actualization
Rethink today’s
Having a clear vision is paramount to priorities and set
leading through times of intense change. smaller digestible
Be okay with not achieving goals right goals
away, as long as you are moving towards
your vision.
Ask what is
motivating you and
your team Shift from
members long-term to
short-term
planning

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Emotional
Self-Awareness Label emotions
and notice when
Being aware of your own emotions puts they change
you in charge!

Openly discuss
challenges/ Insert a break
anxieties between meetings-
especially virtual
ones

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Emotional Expression Keep
distressing
Knowing when and how to express yourself will emotions in
help you get the most out of your emotions; check; not
from building authentic relationships to getting suppressed
the work done. Emotions prioritize what you
need to pay attention to.
Disengage
(yourself) to Write down a
engage (with few words that
others) describe how you
are feeling, before
you express it

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Assertiveness
Encourage
Words have weight; therefore, manage the respectful open
message. This is particularly important in virtual conversations
working conditions where context can be
missing.

Use ‘I’
statements
instead of Test drive a
‘you’ tough conversation
with a trusted friend

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Independence Post-mortem a
recent decision
Embracing new ways of working can you made. What
empower your team to truly own how they can you learn for
accomplish objectives, allowing you all to next time?
be a little more self-directed.

Create space for


others to shine Not feeling
confident to act?
Pilot test
your idea

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Interpersonal
Relationships Set up frequent
15-minute chats
Deepen your interpersonal relationships.
or check-ins
Build stronger, more meaningful connections
while increasing the engagement and
productivity of your team.
Swap stories of
imperfection; be
transparent about Laughter relieves
your learnings stress and acts as
social glue

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Empathy
Ask: “How are
Investing the time to truly grasp how someone
you feeling?”
is coping is to develop genuine compassion for
their personal experiences. Especially when
the pressure is on, carve out time to:

Offer help.
Including non-work
related tasks. Find the right words
to relate
and reassure

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Social Every bit of
Responsibility support counts.
Brainstorm
activities that you
As a leader and responsive ambassador of the can all
larger team, acting in the interests that go engage in
beyond yourself ensures you all succeed.

Do your
objectives connect Renew
to the broader communication with
vision? lost contacts/
networks

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Problem Solving
Explain the
When facing uncharted territory the ability to problem to a
detach emotions from addressing challenges trusted peer
confidently steers the team towards
favourable outcomes.

Label the
emotions involved,
extract information Check out how your
from them competition is
approaching the
problem

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Reality Testing
Gut-check+fact-
Maintaining a realistic perspective is a vital check = balance
leadership skill to ensure you are a guiding emotions with
compass for your team in a quickly data
changing environment.

Check the
perspective of
someone
outside of the Identify what
situation is clouding
judgment

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Impulse Control Write down
your triggers;
Wait!! Intentionally taking the time under watch for them
trying circumstances to weigh the pros and particularly when
cons before rushing to a decision is an under pressure
admirable leadership skill that boosts your
credibility with your team.
10 second
delay/walk Test drive
away before your response
responding with a trusted peer;
you’ll have time
to cool off

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Flexibility Change is
personal. Be
sensitive to the
When unknowns arise, showing interest
different ways
in how people are coping or resisting
those changes is critical to the team’s people approach
future success. change

Acknowledge
emotions by
discussing them
Explore alternate
solutions

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Stress Tolerance Mountain or
molehill?
Stress arises and shows up differently for Contextualize the
everyone. Particularly when the pressure is size of the
on and the world is in major flux, leaders problem
need to harness stress for its energy in
order to remain resilient.
Calm the mind
for 5 minutes
before jumping
into your next Share a story of
meeting team/personal
resiliency

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Optimism Optimism can
be learned- view
Believing that a challenging circumstance is a setback as
temporary and finding the bright side when fleeting and
you don’t feel in control is a super-strength changeable
that you can benefit from in times of
uncertainty.
Encourage
‘blue-sky’ thinking,
brainstorm
opportunities Look for the good in
together everything-it is out
there

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.


Well-Being/Happiness
Surround yourself
Happiness is a rich emotion that can have a with positive
lasting impact on the type of legacy you want people
to leave behind. Happiness can help move
you and others through times of chaos and
crisis; it’s the long-lasting fuel you need to
overcome tough days. Exchange
positive mental
and physical Attitude of
health gratitude- write
activities down 5 things you
are grateful for
today

Copyright © 2020 Multi-Health Systems Inc. All rights reserved.

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