Procedure: Coding Ref: QPR-05-01

QUALITY Version No: 01

MANAGEMENT Issuing Date: 27/6/2019
POLICIES, TASKS,
Pages No: 8
RESPONSIBILITIES
AND ATHOURIZES Revision No. 1

Content List

Seq Item Item No Page No.

1 Content list
2 Credits list
3 List of changes
4 List of distributions
5 the purpose
6 Field of application
7 the References
8 Definition and terms
procedures and
9 5
responsibilities
10 Setting and recording
11 Appendices and forms
- 1
- 2
- 3
- 4
1 5
2 6
3 7
4 8
9
6 10
7 11
 Procedure: Coding Ref: QPR-05-01
QUALITY Version No: 01
MANAGEMENT Issuing Date: 27/6/2019
POLICIES, TASKS,
Pages No: 8
RESPONSIBILITIES
AND ATHOURIZES Revision No. 1

Credits list

Action by Name Job Title Signature

Prepared by
Revised by
Approved by
 Procedure: Coding Ref: QPR-05-01
QUALITY Version No: 01
MANAGEMENT Issuing Date: 27/6/2019
POLICIES, TASKS,
Pages No: 8
RESPONSIBILITIES
AND ATHOURIZES Revision No. 1

List of changes

Seq Changes Page No. Changes Date Note

 Procedure: Coding Ref: QPR-05-01
QUALITY Version No: 01
MANAGEMENT Issuing Date: 27/6/2019
POLICIES, TASKS,
Pages No: 8
RESPONSIBILITIES
AND ATHOURIZES Revision No. 1

List of distributions

Received by
Seq Rev. Management
Name Title Sign Date
Vvvvvvv
1 Board of Directors v CEO
ccccccc
Quality control and Director of QC and
2
assurance QA Department
Human
Human/administrati
3 Resources/Admini
ve resources
strative Director
Marketing and BD Director of
4
management Marketing and BD
Supply chain Supply Chain
5
Management Manager

6 Sales Management Sales manager

Technical
7 Technical manager
Management
Financial
8 Financial manager
Management
Systems and
Systems and
9 information
information
manager
Maintenance maintenance
10
Management manager
 Procedure: Coding Ref: QPR-05-01
QUALITY Version No: 01
MANAGEMENT Issuing Date: 27/6/2019
POLICIES, TASKS,
Pages No: 8
RESPONSIBILITIES
AND ATHOURIZES Revision No. 1

1- Purpose:
It is to determine what the quality policy is and how it is written, and
formulated according to the requirements of the International Organization
for Standardization ISO

2- Area of application:
This procedure applies to all activities of the Altawakol Electric Company
(GILA)

3- References:
Global Standard ISO 9001 2015
Global Standard ISO 14001, 2015.
Global Standard 45001 of 2018.
Corporate organization instructions issued by the board of directors.
Standard specifications for company products and services

4- Definition and terminology:

▪ QUALITY POLICY: A document developed jointly by upper and
Quality management experts to express the organization's quality
objectives. It is one of the first things that must be done when
implementing the quality management system according to the
requirements of international specifications. It means sending a
message to the concerned parties about the quality management
system in your business and the level at which it operates. It
defines management duties, such as ( Risk management, audits
 Procedure: Coding Ref: QPR-05-01
QUALITY Version No: 01
MANAGEMENT Issuing Date: 27/6/2019
POLICIES, TASKS,
Pages No: 8
RESPONSIBILITIES
AND ATHOURIZES Revision No. 1

and evaluation, records management, and customer satisfaction),

and is formulated in simple terms.
▪ Quality Policy: It is a brief statement that clearly expresses the
commitment of the company's senior management to the quality
management system.
▪ Role: the specific or expected conduct associated with a
particular situation, function, or situation in an institution.
▪ Responsibility: it is the duty, obligation, and accountability for the
performance of the duties, tasks, and activities assigned.
▪ Authority: the right to control, command, issue orders, make
decisions, allocate resources, delegate, and ensure compliance
with company policies and practices.
▪ Accounting means taking responsibility and accepting the
consequences of failure to achieve results and proving them to
others.

5- Actions and responsibilities:

5.1 Upper management establishes and maintains a quality policy and
ensures that it is properly applied and implemented, periodically reviewed,
and maintained as documented information on Form No. (SF-05-02-01).

5.2 Upper management formulates a quality policy that is appropriate for

the purpose and context of the company and supports its strategic
orientations so as to reflect the company objectives, which are determined
 Procedure: Coding Ref: QPR-05-01
QUALITY Version No: 01
MANAGEMENT Issuing Date: 27/6/2019
POLICIES, TASKS,
Pages No: 8
RESPONSIBILITIES
AND ATHOURIZES Revision No. 1

to provide high-quality services with continuous improvement of production

and service processes and must clearly reflect what the company '
s management is actually committed to.

5.3 Upper management will monitor quality and follow up and consider
how productive resources are used to meet the required quality obligations
and services in accordance with client requirements and internal
management improvement. In case of that the policy is not being applied
properly and correctly, it must stop all operations and not continue to
produce until finds other better solutions.

detrimane
Quality
Policies

is the disition
matchs keep
Quality processing
Policies

Re-arrenge
and take stop
Alternative processing
decision

5.4 The Quality Management Committee formulates the quality policy on

Form No. (SF-05-02-01) and it must be formulated in a maximum of 6
sentences with an introduction and a conclusion (the average number of
paragraphs in the quality policy is three paragraphs), provided that it is in
a good, civilized, concise, and obligatory manner. It is used and
 Procedure: Coding Ref: QPR-05-01
QUALITY Version No: 01
MANAGEMENT Issuing Date: 27/6/2019
POLICIES, TASKS,
Pages No: 8
RESPONSIBILITIES
AND ATHOURIZES Revision No. 1

implemented by all employees as a basic focus of their work, and it is

applied by all existing departments and clearly reflects what the company’s
management is actually committed to.
5.5 The Quality Management Committee formulates a quality policy that
contains:
• Describe the nature and purpose of the company's business
• Describe how the company's management will meet all requirements,
including customer requirements, legal and regulatory requirements
• Demonstrate that the company’s management is committed to continuous
improvement while ensuring the effectiveness of the quality management
system using (PDCA Methodology to continuous improvement).

Policies / Objectives/ Requirements

Plan Do Check YES

Accept
Planning upon Operation results Service,
? Product,
threats & & Monitoring
opportunities Implement Activity
NO
ACT 2
ACT 1

Implement the
correction Analyze and define Correct
actions and the main Cause actions
reduce the risks

ACT 3

Continuous improvement and taking

advantage of opportunities
 Procedure: Coding Ref: QPR-05-01
QUALITY Version No: 01
MANAGEMENT Issuing Date: 27/6/2019
POLICIES, TASKS,
Pages No: 8
RESPONSIBILITIES
AND ATHOURIZES Revision No. 1

• Describe how the company's management monitors operations and

monitors quality goals.
• Ensure that the company’s quality policy will be communicated to all
employees and will reach all concerned parties.

5-6 Upper management, with the help of human resources, determines

the organizational framework necessary to activate the quality control and
assurance system (business planning). It must define the structure,
hierarchy, and reporting lines. It must also clarify the duties, roles, and
responsibilities of all employees and job descriptions, inform them of them,
publish them, and know their role in meeting the requirements. Customer
requirements on Form No. (SF-05-02-02).

6- Record and Registration:

- The original of this document shall be kept under the Quality Control and
Assurance Department and distributed to the users of this document
according to the rate of distribution of the procedure. The responsibility for
maintaining it shall be personal responsibility of the recipient of the
document.
- Information and Documents which located on computers and related to
the quality system are monitored in accordance with the instructions for the
quality Assurance and Document control Management.
( WINS – 04-01-01 )
 Procedure: Coding Ref: QPR-05-01
QUALITY Version No: 01
MANAGEMENT Issuing Date: 27/6/2019
POLICIES, TASKS,
Pages No: 8
RESPONSIBILITIES
AND ATHOURIZES Revision No. 1

7- Template and Forms:

Seq Template Name Coding No.

1 The Quality Policies SF-05-02-01
2 Assigning tasks, Responsibilities and
SF-05-02-02
Authorities Form

Seq Appendix Name Coding No.

1 The organizational structure of Al-
Tawakkal Electric Company (Gila)
2 The quality policy of Al-Tawakkal
Electric Company (Gila)
3 Process Continuous Improvement
Approach (PDCA)